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6 Ways to Use Online Techniques to Improve Your Company’s Reputation

6 Ways to Use Online Techniques to Improve Your Company’s Reputation

Are you a business owner trying to keep your company afloat? If you answered yes to this question, the answer is through maintaining your website. How is this done? There are several ways to ensure that your company acquires and keeps a positive reputation. Here they are!

1. Ensure the Company Website Information is Correct

This is the most important way to maintain a positive reputation. Why? Let’s go in a prospective client’s shoes. Imagine looking for a babysitting service. You go to Google and find a website that interests you. When you click it, it takes you to a page that says that the website cannot be found. There we go! No one will be able to find your company, resulting in a loss of sales. Or what about your website coming up but when they call the phone number, it is the wrong contact information. Again, no way for the prospective client to reach your company. That is why making sure that your company website is updated is essential to both company success and company reputation. It builds both trust and sales for your company.

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2. Create Company Blogs

Everyone enjoys going to a website and reading the blog posts. Company blogs are an essential way of educating clients on the product or service. For instance, if you are a company that sells designer clothing, you may have a blog on the latest trends. You may even have a blog on what to wear for a formal evening event. This is attractive for prospective clients because when they go to your company website and read your blog posts, this will both increase sales and knowledge upon the clients. This will keep clients coming back. Consumers find it beneficial from gaining knowledge on the products that interest them.

3. Build Rapport with Current and Prospective Clients

Who is the owner of the company? I wonder what he or she is like? Are they respectable and friendly? These are a few of the questions clients have when searching a company website. Offering a page that explains your history, as the company owner, is an excellent way of answering questions about you to the clients. In addition to this, providing a direct contact page to you is another way of saying that you are there to communicate with the clients. This will build a positive reputation for your company.

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4. Sign Up For Every Review Site

There are many sites that consumers go to in order to put reviews about different companies. Making yourself an active participant to the sites will keep you updated to what consumers are saying about your company. You never want to be blind to what others think about your products and services.

5. Correct Negative Reviews

Have you ever searched a company website and read a variety of negative reviews? All you see is one-star reviews but the owner is not responding. Unfortunately, this action keeps the negative reputation of the company. As the company owner, it is your right to correct these reviews. Even if you don’t need reputation PR, take advantage of it. Ensure the reputation of your company. Your company’s success depends on it.

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6. Thank Clients for Positive Reviews

When clients post positive reviews about your company, you want to seem grateful. You want to show that you acknowledge their positive feedback. This shows that the company is manned by a live normal person instead of a robot. The consumer will maintain that positive reputation of your company, and may even pass on the five-star information to others.

These ways of ensuring and maintaining your company’s reputation are vital to the triumph of your company. It is in your best interest to ensure that your company keeps a positive view at all times. You will see both your traffic and your sales increase.

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Kara Masterson

Freelance Writer

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Last Updated on January 18, 2019

7 Ways To Deal With Negative People

7 Ways To Deal With Negative People

Some people will have a rain cloud hanging over them, no matter what the weather is outside. Their negative attitude is toxic to your own moods, and you probably feel like there is little you can do about it.

But that couldn’t be farther from the truth.

If you want to effectively deal with negative people and be a champion of positivity, then your best route is to take definite action through some of the steps below.

1. Limit the time you spend with them.

First, let’s get this out of the way. You can be more positive than a cartoon sponge, but even your enthusiasm has a chance of being afflicted by the constant negativity of a friend.

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In fact, negativity has been proven to damage your health physically, making you vulnerable to high levels of stress and even cardiac disease. There’s no reason to get hurt because of someone else’s bad mood.

Though this may be a little tricky depending on your situation, working to spend slightly less time around negative people will keep your own spirits from slipping as well.

2. Speak up for yourself.

Don’t just absorb the comments that you are being bombarded with, especially if they are about you. It’s wise to be quick to listen and slow to speak, but being too quiet can give the person the impression that you are accepting what’s being said.

3. Don’t pretend that their behavior is “OK.”

This is an easy trap to fall into. Point out to the person that their constant negativity isn’t a good thing. We don’t want to do this because it’s far easier to let someone sit in their woes, and we’d rather just stay out of it.

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But if you want the best for this person, avoid giving the false impression that their negativity is normal.

4. Don’t make their problems your problems.

Though I consider empathy a gift, it can be a dangerous thing. When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.

This is a bad habit to get into, especially if this is a person who is almost exclusively negative. These types of people are prone to embellishing and altering a story in order to gain sympathy.

Why else would they be sharing this with you?

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5. Change the subject.

When you suspect that a conversation is starting to take a turn for the negative, be a champion of positivity by changing the subject. Of course, you have to do this without ignoring what the other person said.

Acknowledge their comment, but move the conversation forward before the euphoric pleasure gained from complaining takes hold of either of you.

6. Talk about solutions, not problems.

Sometimes, changing the subject isn’t an option if you want to deal with negative people, but that doesn’t mean you can’t still be positive.

I know that when someone begins dumping complaints on me, I have a hard time knowing exactly what to say. The key is to measure your responses as solution-based.

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You can do this by asking questions like, “Well, how could this be resolved?” or, “How do you think they feel about it?”

Use discernment to find an appropriate response that will help your friend manage their perspectives.

7. Leave them behind.

Sadly, there are times when we have to move on without these friends, especially if you have exhausted your best efforts toward building a positive relationship.

If this person is a family member, you can still have a functioning relationship with them, of course, but you may still have to limit the influence they have over your wellbeing.

That being said, what are some steps you’ve taken to deal with negative people? Let us know in the comments.

You may also want to read: How to Stop the Negative Spin of Thoughts, Emotions and Actions.

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