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5 Things Playing Blackjack Taught Me About Business

5 Things Playing Blackjack Taught Me About Business

I enjoy blackjack. I’m not a professional blackjack player, nor did I ever make millions or even thousands off it. It was a game I’ve played for years just for fun.

But blackjack is not just a game of pure chance. There is a science and strategy behind those cards, and the same rules which helped me in blackjack can help you in business. Just look at Jeff Ma, who has attributed his success as a businessman to the things he learned playing blackjack.

Here are five important rules which you can learn at the blackjack table which are just as important for a business:

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Don’t look for a single, decisive winner

Every businessman knows about this rule, but it is harder to follow than it sounds. And this is true in blackjack as well. No matter how good you are at blackjack, you will have plenty of moments when you find yourself down by a lot. The temptation at that point is to make one massive gamble which will recoup all of your losses in one swift stroke.

That is the absolute worst thing which you can do. If your gamble succeeds, you are only at zero. But if it fails, you are in a huge pile of trouble. When you are down at a blackjack table or running a business, the only way to recover and get back into the black is with slow, steady bets.

Risk is not bad

One important element in blackjack is the double down. In double down, the player doubles his bet in exchange for only getting one more card.

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Blackjack specialists will tell you to always double down if you have an 11, and probably if you have a 10 or 9. But all too often, blackjack players will hesitate to do that. They worry about taking risks or think that they may need just another card after the double down.

But when the odds are in your favor, you have to strike while the iron is hot. Of course there are many ways to stack odds in your favor. Every blackjack player knows how card counting can turn the tables on the dealer, and there are similar techniques you can use in business.  When you spot a good business opportunity, you cannot just wait and fret about what might go wrong. It is said that luck is when preparation meets opportunity, which means your business has to seize the opportunity when it comes.

Don’t let success get to your head

The story of leaders who became arrogant after tasting a period of success and then fall is as old as human history itself. And in gambling, players will think they are on a hot streak and make risker bets.

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There is no such thing as a “hot streak”, and a basic probability class can tell you that much. Success does not automatically beget future success. And in business, a period of good deals does not mean that you can relax and assume things will continue to go your way. Just a slight misstep or some increased carelessness, and you can find yourself back at step one both in gambling and in business.

Never lose your temper

Blackjack is ultimately a game where people should enjoy themselves. But as stories like this shows, players who lose react by venting their rage out on the dealer, other players, and absolutely anything else which they can blame for their loss besides themselves.

Behavior like that is a sign of poor leadership and character, and is just as ugly in the business world as in blackjack. There are times when a business screw up will happen because an employee or colleague made a bad decision. But the employer who reacts to that by screaming and berating them is one who will not be an effective leader. A truly effective leader can stay calm even when everyone is panicking, and find a way to fix the problem.

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Know when to fold ‘em

Sometimes, you have a bad streak at the blackjack table. No matter what strategy you use, the fates themselves appear to be conspire against you and you are falling more and more behind.

On nights like that, the hardest thing to do is to accept that you’ve lost and leave. But if you don’t want to lose far more than you were prepared to spend when you sat down, you have to get up and walk away from the table. This is especially so because after such a string of defeats, your nerves and emotions will be badly frayed and prevent calm, rational judgment.

And this is true for a business. Whether it is knowing to end a certain business deal or in the worst case closing down the business altogether, there is a point where you can do no more and trying is just shoveling more money into a hole. You have to know when to stop and admit that it is over.

Featured photo credit: Images Money via flickr.com

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Last Updated on December 10, 2019

7 Strategies to Keep Employee Motivation High

7 Strategies to Keep Employee Motivation High

Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

But do you know what motivates your people?

It’s simple:

  • Is their work stimulating?
  • Does it challenge them?
  • Is there room to grow, a promotion perhaps?
  • Do you encourage creativity?
  • Can they speak openly and honestly with you?
  • Do you praise them?
  • Do you trust your staff to take ownership of their work?
  • Do they feel safe in their work environment?
  • And more importantly, do you pay them properly?

Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

1. Be Someone They Can Rely On

You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

Be reliable; it’s astounding how much this motivates your people.

2. Create an Awesome Company Culture

There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

Here are four ways to build a culture that keeps your employees highly motivated.

  • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
  • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
  • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
  • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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3. Touch Base with Your Team Weekly

Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

4. Give Them the Tools They Need to Do Their Jobs Well

Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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5. Provide Opportunities to Learn and Upskill

Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

6. Monitor Their Workload

Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

  • Red means they’re fully loaded.
  • Yellow means they’re busy, but they can potentially take on more.
  • Green means they haven’t got enough to do.

I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

7. Don’t Mess Around with Your Employees’ Pay

Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

So it’s your job to ensure that you pay your people on time.

The Bottom Line

A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

Wouldn’t you rather be part of their success story than the business that drove them away?

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Featured photo credit: Emma Dau via unsplash.com

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