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Why Focusing on the Problem Is Not Going to Give You the Best Solution
Have you ever thought of yourself as a problem solver? I’m guessing not. But in reality we are constantly solving problems. And the better we are at it, the easier our lives are.
Problems arise in many shapes and forms. They can be mundane, everyday problems, or larger more complex problems:
- What to have for dinner tonight?
- Which route to take to work?
- How to fix a project that’s running behind schedule?
- How to change from an uninspiring job to a career you’re really passionate about?
Every day you’ll be faced with at least one problem to solve. But it gets easier when you realise that problems are simply choices. There’s nothing ‘scary’ about them other than having to make a decision.
No matter what job you’re in, where you live, who your partner is, how many friends you have; you will be judged on your ability to solve problems. Because problems equal hassles for everyone concerned. And people don’t like hassle. So the more problems you can solve, the less hassle all-round, the happier people are with you. Everyone wins.
Problem solving skills are for our everyday lives.
Problem is something hard to understand or accomplish or deal with. It can be a task, a situation, or even a person. Problem solving involves methods and skills to find the best solutions to problems.
Problem solving is important because we all have decisions to make, questions to answer in our lives. Amazing people like Eleanor Roosevelt, Steve Jobs, Mahatma Gandhi and Martin Luther King Jr., are all great problems solvers. Good parents, teachers, doctors and waiters, they all have to be good at solving different sort of problems as well.
So what can you do to enhance your problem solving skills?
You don’t have to be super smart to be a problem solver, you just need practice.
Most people believe that you have to be very intelligent in order to be a good problem solver, but that’s not true. When you understand the different steps to solve a problem, you’ll be able to come up with great solutions.
1. Focus on the solution – not the problem
Neuroscientists have proven that your brain cannot find solutions if you focus on the problem.1 This is because when you focus on the problem you’re effectively feeding ‘negativity’ which in turn activates negative emotions in the brain. These emotions block potential solutions.
I’m not saying you should ‘ignore the problem’ – instead try and remain calm. It helps to first acknowledge the problem and then move your focus to a solution-oriented mindset where you keep fixed on what the ‘answer’ could be instead of lingering on ‘what went wrong’ and ‘who’s fault it is’.
2. Adapt 5 Whys to clearly define the problem
By repeatedly asking the question “why” on a problem, you can dig into the root cause of a problem, and that’s how you can find the best solution to tackle the root problem once and for all. (And it can go deeper than just asking why for five times.) For example:
Problem: Always late to work
- Why am I late to work?
I always click the snooze button and just want to go on sleeping.
- Why do I want to go on sleeping?
I feel so tired in the morning.
- Why do I feel tired in the morning?
I slept late the night before, that’s why.
- Why did I sleep late?
I wasn’t sleepy after drinking coffee, and I just kept scrolling my Facebook feed and somehow I couldn’t stop.
- Why did I drink coffee?
Because I was too sleepy at work in the afternoon, not having enough sleep the night before.
So there you see, if you didn’t try to dig out the root of the problem, you may just set a few more alarms and have it beep every five minutes in the morning. But in fact, the problem you need to solve is to quit Facebook surfing endlessly at night so you’ll feel more energetic in the day time, and you won’t need coffee.
3. Simplify things
As human beings, we have a tendency to make things more complicated than they need to be! Try simplifying your problem by generalizing it.
Remove all the details and go back to the basics. Try looking for a really easy, obvious solution – you might be surprised at the results! And we all know that it’s often the simple things that are the most productive.2
4. List out as many solutions as possible
Try and entertain ‘ALL POSSIBLE SOLUTIONS’ – even if they seem ridiculous at first. It’s important you keep an open mind to boost creative thinking, which can trigger potential solutions. Coming from 10 years in the corporate advertising industry it is drummed into you that ‘No idea is a bad idea’ and this aids creative thinking in brainstorms and other problem-solving techniques. Whatever you do – do not ridicule yourself for coming up with ‘stupid solutions’ as it’s often the crazy ideas that trigger other more viable solutions.
5. Think laterally
Change the ‘direction’ of your thoughts by thinking laterally.3 Pay attention to the saying, ‘You cannot dig a hole in a different place by digging it deeper”. Try to change your approach and look at things in a new way. You can try flipping your objective around and looking for a solution that is the polar opposite!
Even if it feels silly, a fresh & unique approach usually stimulates a fresh solution.
6. Use language that creates possibility
Lead your thinking with phrases like ‘what if…’ and ‘imagine if…’ These terms open up our brains to think creatively and encourage solutions.
Avoid closed, negative language such as ‘I don’t think…’ or ‘This is not right but…’.
There’s nothing scary about a problem when you start to adapt my advice.
Try not to view problems as ‘scary’ things! If you think about it what is a problem? It’s really just feedback on your current situation.
All a problem is telling you is that something is not currently working and that you need to find a new way around it.
So try and approach problems neutrally – without any judgment. Practice focusing on defining a problem, keep calm and not to make things too complicated.
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