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Think Laterally

Think Laterally

Lateral thinking is a phrase coined by Edward de Bono as a counterpoint to conventional or vertical thinking. In conventional thinking we go forward in a predictable, direct fashion. Lateral thinking involves coming at the problem from new directions – literally from the side. De Bono defines the four main aspects of lateral thinking as follows:

  1. The recognition of dominant polarizing ideas.
  2. The search for different ways of looking at things.
  3. A relaxation of the rigid control of vertical thinking.
  4. The use of chance.

There are dominant ideas in every walk of life. They are the assumptions, rules and conventions that underpin systems and influence people’s thinking and attitudes. The idea that the Earth was flat or that the Earth was the centre of the Universe are examples of dominant ideas that polarized thought along set lines.

Once the dominant ideas are in place then everything else is viewed in a way that supports them.Someone who is paranoid sees every attempt to help them as malevolent and manipulating.Someone who believes in a conspiracy theory will explain away any inconvenient facts as deliberately constructed by the powers behind the conspiracy.

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Most organisations have dominant ideas that polarise their view of the world. It is easy for us to be critical of the makers of horse-drawn carriages who thought that automobiles were silly contraptions that would never catch on. However we are the captives of established ideas too.

A lateral thinking technique we can use is to write down all the dominant ideas that apply in our situation and then to deliberately challenge them. So for example the major airlines used to work with these beliefs:

  • Customers want high standards of service.
  • We issue tickets for all flights.
  • We allocate seating in advance.
  • We sell through travel agents.
  • We fly to major airports because that is what business travellers want.

Of course the low-cost airlines broke all of these rules and created a huge new market. A good start with lateral thinking is to deliberately turn every assumption and dominant idea on its head and see where that leads.

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Asking ‘What if?’ is a lateral thinking technique that helps us to explore possibilities and challenge assumptions at the same time. We use the ‘What if?’ question to stretch every dimension of the issue. Each ‘What if?’question should be extreme to point of being ridiculous. Say we are running a small charity that cares for homeless dogs. The challenge is, ‘How can we double our fund-raising income?’ The sort of ‘What if?’ questions we could ask might be:

  • What if we had only 1 donor?
  • What if we had 10 million donors?
  • What if we had an unlimited marketing budget?
  • What if we had no marketing budget?
  • What if everyone had to look after a homeless dog for a day?
  • What if dogs slept in beds and people slept in kennels?
  • What if dogs could speak?

The question ‘What if we only had one donor?’ might suggest that we target fabulously wealthy dog lovers in order to raise more funds from fewer donors.We could explore ways of doing this and generate all sorts of ideas. ‘What if dogs could speak?’ might suggest ways of marketing that involved speaking dogs or dog conversations.Each question generates stimulating lines of enquiry by testing the rules and dominant ideas boundaries that are assumed to apply to the problem.

Start with a challenge and, individually or in a group, generate a short list of really provocative ‘what if?’ questions. Take one and see where it leads. Follow the crazy train of thought and see what emerges. You will start with silly ideas but these often lead to radical insights and innovations.

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The role of chance in major inventions and scientific discoveries is well documented.The transmission of radio waves was discovered by Hertz when some of his equipment happened to produce a spark on the other side of the room.Alexander Fleming discovered penicillin when he noticed that one of his old petrie dishes had developed a mould that was resistant to bacteria.X-Rays were discovered accidentally by Roentgen when he was playing with a cathode ray tube. Christopher Columbus discovered America when he was looking for a route to India.

The common theme is that someone with a curious mind sets out to investigate things.When something unusual happens they study it and see how it can be put to use.The same methods can work for us.When we are looking for new ideas and fresh ways to do things then a random input can help us.

A highly effective brainstorming technique is to take a noun at random from the dictionary.Write down some associations or attributes of the word and then force fit connections between the word or its associations and the brainstorming challenge.People do not believe that it works until they try it.Some words produce nothing worthwhile but every so often you will get really radical ideas using this method.

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The same approach works using a random object, picture, song and so on. This is why a walk around a museum or art gallery can be so useful when we are working on a knotty problem. The brain can make all sorts of lateral connections between the variety of stimuli that you encounter and the problem.

A great deal of humour is based on lateral thinking. The comedian ridicules existing beliefs; he comes at an issue from unusual directions; he makes unexpected connections to give the surprise that makes us laugh. The two best reasons to use lateral thinking in our everyday lives are because we will generate many fresh, better ideas and because it is great fun.

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Paul Sloane

Professional Keynote Speaker, Author, Innovation Expert

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Last Updated on May 22, 2019

50 Great People To Follow On LinkedIn, No Matter Your Industry

50 Great People To Follow On LinkedIn, No Matter Your Industry

LinkedIn is an excellent platform to network with great people to help you in your career and businesses. However, with over 575 million people on the site, who should you follow? This list will steer you to the right people to follow, organized by categories of expertise.

Job Search Experts

You will likely have several jobs throughout the course of your career, and you will constantly need advice on new trends and strategies out there in the job market. Here are the LinkedIn experts who you should follow on these matters.

1. Liz Ryan is the CEO and founder of Human Workplace. Her articles on job searching are filled with creative and colorful cartoons.

2. Lou Adler is the author of The Essential Guide for Hiring and Getting Hired.

3. Dr. Marla Gottschalk will help you make an impact in a new job.

4. Hannah Morgan runs CareerSherpa.net, where she gives expert advice on job searching and how to be more visible online.

5. Alison Doyle is the CEO and Founder of CareerToolBelt.com.

Management Experts

They say that people leave managers, not jobs. These experts in LinkedIn will help you become your employees’ dream manager.

6. Jeff Weiner. How can we leave out the CEO of LinkedIn himself?

7. Nozomi Morgan is an executive coach. She can help you transition from a boss to a true leader.

8. Mickey Mikitani is the CEO of Rakuten. He constantly shares his expertise in managing a global player in e-commerce platforms.

9. Andreas von der Heydt was the head of Amazon’s Kindle Content and now the Director of Talent Acquisition. He has extensive experience in management, branding, and marketing.

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Productivity Experts

By maximizing your productivity, you can win in all aspects of life. The following LinkedIn experts will help you win big in your career.

10. Gretchen Rubin is a happiness coach and the bestselling author of the The Happiness Project.

11. Carson Tate is the founder of Working Simply. She advises us to include play in our schedules.

12. Greg Mckeown is an essentialist. Part of being an essentialist is saying no to many things so that we can focus on the things that matter.

13. Brian de Haaff, CEO of Aha! Labs Inc. provides strategies on how to be productive and happy at work at the same time.

Marketing Experts

14. Sujan Patel is VP of Marketing at When I Work, an employee scheduling software. He is an expert in content marketing and he even shares his ideas on content marketing in 2020.

15. Megan Berry is the Head of Product Development at Rebelmouse, a content marketing and AlwaysOn powerhouse.

16. Sean Gardner will help you navigate the social media landscape. This includes how to use different platforms to help accelerate your career. He is also the bestselling author of The Road to Social Media Success.

17. Christel Quek is an digital and marketing expert. She is the VP of South East Asia at Brandwatch. Their products help businesses utilize social media data to make better business decisions.

18. Jeff Bullas is a digital marketing expert. His blog has over 4 million readers annually.

19. Michael Stelzer is the CEO and Founder of social media powerhouse site, Social Media Examiner.

20. If you’re looking for inbound and content marketing expertise, follow Dharmesh Shah, Founder and CTO of Hubspot.

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21. David Edelman is a McKinsey partner and is at the helm of the Digital Marketing Strategy Practice Department.

22. Dave Kerpen leads the social media software company Likeable Local. He is the author of Likeable Social Media: How to delight your customers.

23. Clara Shih is the CEO of Hearsay Social and the author of The Facebook Era.

24. Aaron Lee is Grand Master of Customer Delight at Post Planner. He is an excellent resource for everything social media.

25. David Sable is the CEO of Y&R, one of the largest advertising firms in the world.

26. Content marketing trumps traditional marketing these days, and who else better to lead you in this area than Joe Pulizzi, Founder of Content Marketing Institute.

Personal Branding Experts

Part of what we market in our personal career is our brand. When people hear your name, what kind of brand comes into their mind? What traits and qualities do they associate with you?

Here are some personal branding experts from LinkedIn to improve your own brand.

27. Dorie Clark is the author of Stand Out and Reinventing You. He can help you craft the professional image you’ve always wanted.

28. Dan Schawbel is the managing partner of Millennial Branding. If you’re a millennial, Dan is the guy to help you craft your personal brand.

Other Notable Experts to Follow

29. Lisa Gates is the expert to follow if you’re negotiating for higher salaries and promotions.

30. If you’re a Baby Boomer, Marc Miller will help you navigate the continually changing landscape of the workplace.

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31. To avoid getting your resumé moved to the “No” pile, read Paul Freiberger’s excellent advice.

32. James Caan provides insightful ideas on careers in general. He is also a serial entrepreneur.

33. Jeff Haden writes on various topics, such as leadership and management. He is the owner of Blackbird Media.

34. If you’re looking for expert business advice on getting new customers and keeping them, follow Jay Baer.

35. Suzanne Lucas, aka Evil HR Lady, is a great human resources specialist.

36. If you need help in using Twitter to boost your career, Claire Diaz-Ortiz can guide you in the right direction.

37. Ryan Holmes is the CEO of Hootsuite, a social media management tool.

38. Customers are the lifeblood of a business and Colin Shaw focuses on revolutionizing this customer experience.

39. Brian Solis often reflects on the future of business and how technology can disrupt our world.

40. Nancy Lublin provides advice on more lighthearted topics, which are perfect after a long day’s work. She is the CEO behind Dosomething.org, a portal designed for social change; and the founder & CEO of Loris.ai and Crisis Text Line.

41. Katya Andresen provides advice on how to manage your career. She was the CEO of Cricket Media and now responsible for the SVP Card Customer Experience at Capital One.

42. Gallup has created a system to test what your strengths are and how to use them at work. Jim Clifton is the CEO of Gallup.

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43. Adam Grant is a Wharton Professor and the author of Give and Take, which provides advice on why being helpful at work can accelerate your career.

44. Hunter Walk is a partner at Homebrew Venture Capitalist Company and has specialty in product development and management.

45. If you’re running a nonprofit organization, follow Beth Kanter for expert advice on this area.

46. Emotional Intelligence is necessary to succeed in your career, and Daniel Goleman is your expert for that.

47. Rita J. King connects science, technology and business.

48. Tori Worthington Rose is a Creative Director at Mary Beth West Communications, LLC. She has extensive experience in sales and digital media.

49. If you’re looking for some advice on how to use writing and personal content marketing to boost your career, follow Ann Handley.

50. Tim Brown is the CEO at IDEO and shares his insights on Leadership and Creativity.

These are just some of the key thought leaders and movers in various industries. They will provide you with constant inspiration, as well as the willpower to pursue the career that you’ve always wanted. Their stream of expert ideas in their respective fields will help you become well-equipped in your professional pursuits.

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Featured photo credit: LinkedIn Sales Navigator via unsplash.com

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