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How to Move up within a Company – Career Progression Secrets

How to Move up within a Company – Career Progression Secrets
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This is for the people out there who want to have a bigger positive impact and be more influential within their company. This is not for ‘climbers’ who just want to rise for the sake of rising. This is for people with serious career progression in mind who want to move up using ethical strategies.

In 5 years, I have figured out how to rise to one of the top positions within a government department that has serious competition for the best roles. By rising quickly, I have become the youngest Senior Adviser by far, have doubled my income, and don’t have any particular qualifications.

The strategies I’m about to share with you are about how to take your strengths and turn them into an asset for the company you work for. This is about combining what you love most with some boundaries to ensure that your rise up the ranks is relatively risk-free. Follow this guide to become irreplaceable, with a widely known reputation for performance, integrity and results.

You can ask almost anyone in the Department I work for, and they will have heard good things about me. Not only that, they will know me as a high achiever and solid performer. We’re talking hundreds of people, including some I’ve never even met. Don’t get me wrong, some of them do not like me at all, but I am confident they at least respect me.

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I’m not a better person than anyone else–I have simply learned the steps on how to create a rock-solid reputation, where I’m well known and respected. For the first few promotions, I had to apply 3 or 4 times before I got them. For my last promotion, I pretty much walked onto the job due to my reputation alone. Now, I have other services trying to poach me.

I’m no better than you–you can be in this same situation if you apply the following rules and techniques to build up your reputation. Try the steps below and see how you go.

THINGS YOU SHOULD DO

1. Proactively identify the company’s biggest problems and contribute to solving them

Offer to design and deliver training sessions to staff on how to do something better. Ask your boss and other senior staff what the company needs to fix and then figure out how to help fix it. Just showing your support will help you get the “company-focused problem solver” label, which is an awesome way to be seen.

I once accidentally got sent minutes from a meeting of senior managers, and in these notes they specifically mentioned me as a “secret weapon.” This is how you want to be known. By solving problems no one else is taking on, you make yourself valuable, because you create a role that wasn’t there before which only you can fill.

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2. Support your manager

Know that your boss is always going to pretty much be a mandatory referee for you. This does not mean suck up to them or become their slave. But it does mean you need to recognize that you are paid to make their job easier, not harder. If you want to assert yourself, that’s fine, but in the end, your boss has the final say and you need to respect that.

Having a reputation as difficult to manage will be the single biggest barrier to getting promoted. Bosses love having someone support them, as being a manager/leader can feel like it’s you versus the world. They often have pressures from above you don’t know about.

3. Ask for more challenging work

Always ask your boss to stretch your comfort zone and prepare you for greater things. Tell your boss you have hopes of moving up and are interested in any extra-ordinary tasks that could help you develop. Tell your boss that all you want from them in exchange for hard work and loyalty is the opportunity and freedom to develop. There’s nothing I like more as a manager than having a new staff member asking me to mold them into a superstar.

4. Self-promote shamelessly

Don’t brag, but don’t be too humble and shy either–no one else can be relied on to talk you up. A great way to do this is send out emails to large portions of the company with regular recommendations or tips (not too frequent as to be annoying though). Every job I’ve had, I’ve found a reason to send out a fortnightly newsletter that provides valuable information for others. It’s probably the best way to get your name out there.

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5. Get a coach

Make sure you take every available opportunity to receive mentoring, particularly from people higher up the chain than you. Listen to what they say, and take their advice. They’re more likely to know what you need than anyone else, but even more importantly, they can steer you away from mistakes that may damage your reputation. And making a good name with higher-ups could really pay out for you!

When I apply for a role, my referees are some of the most senior people in the company, and they can all vouch for me because they’ve coached me personally. I went to them for coaching; I didn’t wait for an offer.

6. Always own your mistakes and take responsibility for fixing any mistakes with your name attached to them

It’s OK to get things wrong as long as you own up immediately with integrity, and offer solutions. Not admitting mistakes or passing the blame might work in politics, but in business, you’ll be seen as someone who doesn’t take responsibility and can’t be relied on to take necessary risks safely. Simply say, “I messed up, but I’ve fixed it by doing x, y and z.” If you’re part of a team that screws up, while everyone else is blaming each other you can say, “The damage is done, let’s just own it and fix it.” Show leaderships skills.

7. Take every development opportunity

Show the company that you’re interested in a range of work, particularly anything that will help the company, even if you don’t get more financial reward. With everyone switching careers every two seconds these days, companies must be craving loyal employees they can mold into ideal leaders.

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THINGS YOU SHOULD NEVER DO

1. Send emails or other written communication in the heat of the moment

If you receive an email or phone message that makes you emotional, write a reply and then save it in draft. Come back to it the next day (or at least take as long as you’re allowed to respond). Once you’ve cooled off, ask yourself “How can I respond to this in a way that shows I am un-phased and professional in all situations?”

Better yet, try calling or seeing the sender in person. You’d be amazed at how much easier it is to diffuse conflict when you can involve body language, eye contact and voice tone. Diplomacy and conflict resolution are highly sought after skills.

2. Formally challenge a hiring decision

You missed out on the promotion? Tough. Do not challenge it, because even though this may be an option, ultimately you lose. First, you have questioned the integrity of the hiring panel, so now they hate you. Second, you come across as a poor sport who does not accept feedback, so you’re now seen as litigious and “hard to manage.” Third, you’ve now pissed off and undermined the person who got the job and who may very well be in a position to influence how higher-ups see you. You just can’t win, so even when it’s unfair, suck it up and ask the panel for feedback on what you need to improve for next time.

3. Go over your boss’s head (unless you have a really legitimate complaint)

There are some awful managers out there, and if you suspect you are being held back by one, go to your union or another representative before you back-stab your boss to their superiors. If you do get to the point where you need to escalate something because your boss is being awful, do it openly. Tell them you’re going to do it, that it’s nothing personal, that you’re just trying to look out for your career. But really, most people I see doing this don’t have a legitimate beef and just look like trouble-makers. You’re better off trying to get into another team or something.

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4. Try to please everyone

The only people who need to be impressed by you are those who will decide whether or not you get promoted. For a long time (and probably still) I had a reputation among my peers as “The Golden Boy.” They made fun of me behind my back because I was always doing a good job, never challenged the Department’s core values, and was always solving problems that had nothing to do with my role.

Nowadays, it’s my job to tell them how to do their job. I’m even coaching some of them! If I had tried to please them I would have never been promoted. The only person you should try to please is you, but you should also aim to impress those who actually matter to your career goals. Everyone else can either support you or get the hell out of your way, period.

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Published on July 27, 2021

15 Smart Video Conferencing Etiquette Tips to Follow

15 Smart Video Conferencing Etiquette Tips to Follow
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During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

Put the Pro in Professional

After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

1. Mute Your Mobile and Other Devices

The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

2. Dress the Part

While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

3. Stage Your Workspace

Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

4. Put Some Thought Into Lighting and Perspective

Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

Remember That Half of Life Is Showing Up

5. Arrive on Time

In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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6. Turn on Your Video

Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

7. Plan Ahead Before Sharing Your Screen

Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

Attend to the Pesky Details

8. Make Sure That Meetings Remain Right-Sized

With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

9. Remember to “Unmute” Before You Speak

Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

10. Stay on Point to Keep the Meeting Length in Check

As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

Talking Has a Time and a Place

11. Chat Appropriately

Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

12. Use the “Raise Hand” Feature to Avoid Interruptions

The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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13. Don’t Record the Session or Take Photos Without Prior Permission

In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

Manage Yourself

14. Minimize Distractions

While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

15. Save Snacking for Later

Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

Final Thoughts

Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

Featured photo credit: Chris Montgomery via unsplash.com

Reference

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