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Last Updated on July 21, 2021

Why Mentoring Matters: A Guide on a Stellar Example for Employees

Why Mentoring Matters: A Guide on a Stellar Example for Employees
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Finding success in today’s competitive world means taking advantage of every opportunity available to you.

While there is a persistent narrative in our culture of the lone wolf or cowboy who plays by their own rules and still succeeds. The reality is that no one makes it to the top completely on their own.

Virtually all successful people have had a mentoring influence in their life, whether it was a teacher, parent or boss, someone served as a role model, coach or cheerleader pushing them out of their comfort zone to success.

But is mentoring a dying art? What do you look for in a mentor? How do you find one? And what can you expect from the mentoring process? We”ll answer all of these questions and more in this post.

A working definition of mentoring

For our purposes here, a mentor is someone who has wisdom. And what exactly is wisdom? It is the combination of knowledge and experience.

A mentor is generally someone who has been in a field for a while and is successful in what they do. Mentoring itself is defined as a relationship between a more experienced person (the mentor) who supports and encourages others (the mentee) in their business or career path.[1] Mentors generally act as a resource for the mentee without micro managing them.

    Like many people, I have had the benefit of various mentors throughout the years and they have proved invaluable to my growth and success. In fact, my first forays into internet marketing were because I had watched a friend of mine become very successful working from home on his computer. When I approached him about helping me learn the business, he agreed, but only if we set certain ground rules.

    While this was a much more formal arraignment than I was expecting, looking back I can see the value of his approach. Here are the rules we agreed upon:

    Meetings

    We were to meet every Wednesday for lunch, each meeting would last approximately one hour, and if one of us couldn’t make it we needed to give the other 24 hours notice. This made the mentoring relationship a priority.

    Just like anything else that was important to my businesses success, I had do commit to it and take it seriously.

    Now since that first mentoring relationship, I have had others with various people who lived far away from me, some even in other countries. In those cases we would meet by phone, direct message or video conference, but we always had a set time and a regular schedule.

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    Duration

    He insisted that our mentoring relationship have a cutoff date of three months. He explained that while he was happy to help, he was not interested in becoming a crutch for me every time I had a problem. Besides, I wasn’t able to pay him and as he explained “I have a life outside of work”.

    As it turned out, we have kept in touch over the years and exchange thoughts and ideas regularly, in fact it’s not uncommon for him to come to me for advice now. But having this three month time limit was important for a couple of reasons.

    First, it made me focus my attention on him as an asset. Knowing that this reservoir of information was going to dry up one day made me value his time more.

    As time wore on, I found myself carrying a small notebook with me so that I could jot down questions and ideas for our next meeting. This is a habit I carry on to this day, although my phone has replaced the notebook.

    The other thing it did was give him an out. This wasn’t something that I realized until I started mentoring others. Not everyone is cut out to be an entrepreneur or business owner. Some people don’t take direction well or just aren’t organized enough to be their own boss.

    This can be very frustrating for the mentor, they put a significant amount of effort into the relationship and if they keep leading the horse to water without having them drink, being able to have a hard cutoff date makes mentoring these people bearable.

    Goals

    In our very first meeting, we set (and wrote down) goals for our relationship. I was quite frankly a little stymied when he ask me what my goals for our meeting were, but luckily for me he had done this before and was able to help out.

    We determined that the goals for this mentoring relationship would consist of the following:

    • Develop a website specifically for my online marketing activities.
    • Develop different marketing strategies for the products and services I offered.
    • Monitor and analyze the different marketing strategies using A/B testing to determine the most cost effective processes.
    • Come up with a long term (5 year) plan for the business.

    Now that we had our goals in mind, we went through and broke each of them down into smaller steps that could be put on our three month timeline.

    What is a great mentor like?

    Great mentors are like the north star, not a GPS.

    Man I love my GPS ! I plug in an address and get turn by turn directions to my destination. I haven’t been lost, even in a completely unfamiliar city in years. The newer ones will even reroute you to avoid traffic delays, construction or accidents.

    But back in the early days of navigation, the north star was an important navigation guide.

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    Using a fixed point in the sky, ship captains could navigate their way across vast oceans traveling from one continent to another.

    While today’s captains can go to and from very specific ports using a GPS that maps out an exact route. Using the north star for navigation was much less precise. You could get from one continent to another, but the seas, winds and storms would ensure that you never took the same route twice.

    A good mentor is like the north star, not a GPS. They will give you guidance, just not specific direction.

    Three signs of a great mentor

    How can you you recognize a great mentor? Here’re some crucial signs:

    1. They allow you to make mistakes.

    The term “Experience is the best teacher” is true. A mentoring relationship is not supposed to save you from all your mistakes, while getting lost in a storm is scary, it may just throw you off course enough that you land in a better place.

    2. They avoid becoming the hero.

    While this is definitely related to the first point, they need to allow you to fail and make your own mistakes. It’s more than just that. Mentoring can feed into the mentor’s ego.

    Being seen as, and thinking of themselves as the one with all of the answers can make them subconsciously want to live up to that expectation. A good mentor will recognize this and only offer the advise that they are qualified to give.

    3. They use questions, not answers.

    There’s an old saying:

    “The good Lord gave us two ears and one mouth for a reason. You should listen twice as much as you talk.”

    In that respect, the mentoring process is a lot like therapy. A good therapist is there to help you work through issues and problems on your own. They give you tools, advice and suggestions, but you’re the one who has to do the hard work, they won’t do it for you.

    A good mentor does the same thing.

    Are you ready for a mentor?

    We’ve talked a lot about mentoring, mentors, what they do, how they do it, and what makes a good one. But mentoring is a two way street.

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    If you see the benefits of getting a mentor, it’s important to understand that as a mentee, you have obligations and responsibilities to the mentor as well. Always keep in mind that you are asking for someone to share their hard earned knowledge and experience with you, maybe for free and maybe (like I did) so that you can get into the same business as them and one day become a competitor.

    These are some serious things that you’ll want to consider before getting into a mentoring relationship:

    Are you coach-able?

    This can really be an issue for entrepreneurs, a lot of times we will have our own ideas and ways of doing things.

    Perhaps we have been successful in other businesses before and we have a track record of success. Recognize that the things that gave us previous success may not translate into success this time around.

    Starting at zero again can be a bitter pill to swallow. You must be able to set aside what you think you know and learn new and different ways to achieve success.

    Do you take advice or criticism well?

    No adult likes to be criticized or told what to do, but being a mature adult means that you can receive direction and criticism without taking it personally.

    Every high school football player realizes that the coach is yelling so that the team gets better, not because he doesn’t like you personally. Likewise, your mentor’s criticism is not directed at you, but rather to get you to your predetermined goals.

    Are you committed to the process?

    The length of the mentoring relationship can last anywhere from a few weeks to a few years. If you are not willing to commit the time and effort needed then please don’t even get started.

    By having someone to mentor you, they are committing their time and energy to helping you out. Nothing frustrates a good mentor more than someone who is disorganized, who misses appointments or who isn’t willing to put in the time and effort needed.

    Additionally, you need to have realistic expectations about the mentoring relationship. I have seen people approach potential mentors solely based on the mentor’s network or connections. The potential mentee sees the mentor as a conduit to get to the people who he thinks can really help his career. This is a big no no.

    First of all, it’s a dishonest way to start the mentoring relationship. Secondly, I have never seen it work, and it usually backfires.

    Mentors, like all of us, don’t like to be used for ulterior motives, and once your motives become clear it is not only the end of the mentoring relationship, but it usually puts the former mentee’s reputation in jeopardy.

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    So if your mentor does introduce you to their network, always be respectful and check with your mentor before initiating contact with someone they’ve introduced you to.

    Tips on getting a mentor

    A lot of people are more than happy to help out someone “new” in the business with advise or direction. But becoming a mentor is a much more involved process.

    Before asking someone to be a mentor, have something that you bring to the table. After all, a mentor is agreeing to take you under their wing so your attitude, reputation and success is a direct reflection on the mentor.

    Tip #1 – Go the extra mile

    In a working environment, potential mentors are always watching and evaluating the new people. They notice the ones who come in everyday exactly at 9 am and leave exactly at 5 pm. And they also notice the ones who come in early, stay late and don’t complain about doing tasks that no one else wants to do.

    So by putting in a little extra effort, you will become a much more attractive candidate for a mentor.

    Tip #2 – Treat everyone as a gatekeeper.

    A gatekeeper is a person who has access to an influential person. The obvious gatekeeper is the boss’s secretary or personal assistant. These are people you don’t want to piss off!

    The trickier part is you don’t know all of the relationships that gatekeeper has. So even though you may have a good relationship with the gatekeeper, you might have been rude or unprofessional to a co-worker who is friends with that boss’s assistant. You have just made your life harder than it needs to be.

    Tip # 3 – Ask!

    Once you have shown yourself to be committed, hard-working and valuable to the organization, you’ll need to be direct and ask for the mentoring relationship.

    Don’t expect mentors to seek you out. You’ll need to be the one to initiate the relationship.

    Conclusion

    Having a good mentor can have untold benefits for your career or business life. By connecting with a mentor, you’ll get the value of their experience and knowledge. But more importantly, a mentoring relationship will give you accountability, milestones to reach, and an accurate assessment of your skills.

    Featured photo credit: Unsplash via unsplash.com

    Reference

    [1] Business Mentors: What Is Mentoring

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    David Carpenter

    Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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    Published on July 27, 2021

    15 Smart Video Conferencing Etiquette Tips to Follow

    15 Smart Video Conferencing Etiquette Tips to Follow
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    During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

    But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

    Put the Pro in Professional

    After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

    1. Mute Your Mobile and Other Devices

    The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

    Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

    2. Dress the Part

    While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

    Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

    For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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    Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

    3. Stage Your Workspace

    Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

    Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

    4. Put Some Thought Into Lighting and Perspective

    Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

    Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

    Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

    Remember That Half of Life Is Showing Up

    5. Arrive on Time

    In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

    Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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    6. Turn on Your Video

    Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

    If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

    Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

    7. Plan Ahead Before Sharing Your Screen

    Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

    Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

    Attend to the Pesky Details

    8. Make Sure That Meetings Remain Right-Sized

    With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

    Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

    9. Remember to “Unmute” Before You Speak

    Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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    Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

    10. Stay on Point to Keep the Meeting Length in Check

    As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

    Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

    Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

    Talking Has a Time and a Place

    11. Chat Appropriately

    Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

    At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

    12. Use the “Raise Hand” Feature to Avoid Interruptions

    The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

    Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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    13. Don’t Record the Session or Take Photos Without Prior Permission

    In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

    Manage Yourself

    14. Minimize Distractions

    While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

    Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

    15. Save Snacking for Later

    Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

    However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

    Final Thoughts

    Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

    Featured photo credit: Chris Montgomery via unsplash.com

    Reference

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