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How To Break Free from Being the Go-To Guy at the Office

How To Break Free from Being the Go-To Guy at the Office

You are staring at your computer screen and you are stressed. Yet another day has passed and you haven’t really made any progress with your work assignments: instead, the whole day has gone by helping your colleagues. You’re known as the go-to guy in your office when it comes to all things IT-related, and although you love to help people out with their computer woes, this activity is starting to burn you out.

There is also a price to pay when it comes to your unofficial role: you help others at the expense of missing deadlines in your own assignments and projects. Because of this, your bosses and project managers have already started asking why you are unable to keep up with agreed-upon timelines.

The situation becomes unbearable: you want to help your colleagues, but at the same time, you’d like to take care of your work as well. Unfortunately, you have run out of ideas on how to solve the situation.

Open Doors, All Year Long

When looking more closely at your situation, it’s very easy to understand why you are feeling stressed and burned out: you’re a nice person and you want to help others, and you probably feel good about yourself when you have fixed issues for other people so they can continue with their work. People probably realize that they can get answers more quickly from you than by following official routes—by calling the IT support office of your company, for example. That’s likely another reason why they come to you.

Finally, your open door policy and unwillingness to say “no” is like an open invitation to others: You are kind to them, you do what they ask you to do, and you are always available.

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Do You Care What Others Think of You?

There is most likely a conflict deep inside you, as part of you wants to change the situation, but again, you are afraid to do it. You might be scared of what other people would think of you if you say “no” to their requests—you want to please others, not make them feel bad, making it difficult to say “no” to them.

Ultimately, this niceness is causing more harm than good to you as you end up having a hard time doing your own work on time.

You Need a Policy

To make things easier and to solve the situation,you need to set a policy that defines how these unofficial tasks are going to be handled in the right way: this policy will determine your general accessibility, how you will communicate with others and how others will communicate with you, as well as the official routes when dealing with IT problems.

To make the policy more powerful, you have to define it with your superior, and it has to be communicated clearly to your colleagues—only in that way will things will get better and you will finally be able to focus on your own tasks.

Be a go-to Guy, But Only When You Want to Be

To implement this policy, consider taking the following steps:

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1. Talk to your boss. It all starts by having a meeting with your boss.

Let him/her know that you are overworked because of being the go-to guy at the office and as a result, you can’t handle your own workload anymore. Make a decision to craft a special policy about this, which is communicated to your colleagues via e-mail or another means determined by your boss.

This policy sets the rules how you should be contacted with regard to those unofficial tasks.

2. Define the right way to communicate. Implement this part of the plan in two ways: electronically and physically.

The electronic part pertains to how other people contact you by e-mail and via instant messaging, and when you are expected to get back to them. It should also define how you will communicate with other people on the phone. The physical aspect defines how you will communicate with people who approach you directly at your office work space .

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In either of these cases, you can make it clear that you are only available during certain hours of the day for unofficial matters, but for the rest of the time you are focusing on your own work assignments. Be sure to make it clear that any question that’s not related to your work assignments is handled with lower priority, as you are busy with your own projects.

3. Isolate yourself physically. If you still get distracted by others, it’s time to take more drastic action and relocate yourself physically to another part of the office. For instance, if your office has any rooms free, you could start working in one of them and keep the door closed. If that doesn’t work, then you could make an arrangement where you work from home—this cuts physical contact with you to minimum.

If you have talked with your boss about your current workload (as in step 1), there should be fewer distractions than before and you should be able to work with a much better focus.

4. Ask people to follow official processes. You can ask people to follow official protocols when dealing with certain types of issues. For example, if the issues are specifically related to IT problems, then ask them to contact the official IT support people for sorting out those matters.

You can also ask your boss to remind your colleagues of this protocol as well: that the right way to get help is to use the official channels—even if it takes longer to fix the issue.

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Finally, if your colleagues are more willing to come to you than use the official channels, this should ring an alarm bell for your boss. Maybe the corporate policies are not as effective as they could be, and they should be changed as soon as possible.

5. Change roles. Finally, ask yourself if you are in the right position inside the company—should you be working for the IT department instead? If you are already doing well with people and you are knowledgeable about a specific topic, would you consider switching over to another role instead?

In Conclusion

There a lot of these go-to guys and girls in offices around the world who are kindly helping out their colleagues, causing their own workplace performance to suffer as a result. If this has been happening to you, discuss it with your boss as quickly as possible: with this single step, the whole issue could be resolved and you can focus on the work you are supposed to do.

(Also, please note that this post focused on IT related matters, but naturally you can apply these steps to other businesses and roles as well.)

Over to you: If you are a go-to person at your office, do you say “no” to people when they come to ask for help?

Featured photo credit:  Handsome guy looking down via Shutterstock

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Last Updated on September 20, 2018

How to Be Happy at Work and Find Fulfillment in Your Career

How to Be Happy at Work and Find Fulfillment in Your Career

If you’re going to spend 1/3 of our life at work, you should enjoy it, right?

Trust me, I know that’s easier said than done. Difficult coworkers, less-than-desirable tasks, or even just being in the wrong position can all lead to a lack of enjoyment and fulfillment in your work.

But what if I told you it doesn’t have to be this way? Or better yet, if you struggle with all of the above (and then some), what if I told you that enjoying your work and finding fulfillment regardless of those obstacles is possible?

Don’t believe me? I don’t blame you because I was there too. Before implementing the tips below, I struggled to get through each day, much less find real fulfillment, in the office. Now, even after the toughest days on the job, I still come away with feelings of pride, accomplishment, and fulfillment. The best news is, so can you.

If you’re ready to make those hours count and find happiness and fulfillment in the office, then read on to find out how to be happy at work and find fulfillment in your career:

1. Discover the root(s) of the problem

For this first step, we’ll need to think back to 8th-grade physics (humor me). We all know Newton’s 3rd law, “for every action, there is an equal and opposite reaction.” When you think about it, the same can be said outside of physics, and we see this law play out in our daily lives, day after day.

Simply put, all the issues we deal with in the office (and life in general) affect us in a noticeable way.

If you’re appreciated at work, like the work you do and receive frequent praise, promotions, or raises, then this will probably have an altogether positive effect on your life in the office.

But what if we reverse this? What if you feel under appreciated, get passed up for promotions, or get denied raises? This is sure to affect the way you feel at work on a negative level.

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So, before you can implement the steps of feeling happy and fulfilled at work, we first have to discover the reasons why you don’t feel that way already.

Think about it, write a list, or make a mental note. Run through all the reasons you’re dissatisfied in the office, and don’t hold back. Knowing the exact obstacles you’re facing will make overcoming them that much easier.

In fact, as a side-challenge to this article, I recommend picking the top three reasons contributing to your dissatisfaction at work and using the following tips to tackle them.

2. Practice gratitude for an instant uplift

Did you know the simple act of feeling grateful can increase your happiness and make you more fulfilled at work?[1]

Well, it’s true, and it’s scientifically proven.

Dr. Lisa Firestone notes that practicing gratitude “reminds us of what we lacked in the past.” Meaning, it serves as both a boost to happiness and a bit of a wake-up call that things have been or could be, much worse.

Trying to conjure up feelings of gratitude can seem almost impossible when your work situation seems bleak, but hear me out: There are incredibly easy ways to get started and it doesn’t involve trying to “force” yourself to feel grateful about things that stress you out.

For an instant pick-me-up, try this:

Find a loose piece of paper, a blank sticky note, or anything you can write on, be it physical or digital. List just three things that you are absolutely without-a-doubt thankful for in your life.

Now here’s the trick: Don’t just list what you’re grateful for, you have to list why you’re grateful for them, too.

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For example, simply saying “I’m grateful for my kids” will probably make you feel good, sure, but what if we could amplify the warm, fuzzy feeling into real, lasting motivation?

Instead, write the reason you’re so thankful for your children. Is it because they make you laugh and forget about other stressors? Or maybe they help to remind you of why you go to work every day in the first place?

Whatever your reasons may be, jot them down and keep your list somewhere you can see it while you work. A quick glance at your gratitude list throughout the day can provide powerful, positive motivation to keep going.

Bonus:

If you can find just three things to be thankful for that specifically relate to your job, and list why those things make you grateful, your list can also help you find fulfillment in your work itself which can give you an even bigger boost of positivity throughout the day.

3. Take meaningful time for yourself

We all know creating a strong work-life balance can be crucial to feeling satisfied in our jobs, but rarely do we ever address how we’re spending our time outside of work.

Many of us survive a 9-hour work day and commute home only to find ourselves busy with our personal to-do lists, running a household, and taking care of a child (or 2 or 3, and so on).

If you spend all your time working, whether in the office or within your household, you’re going to feel drained at some point. This is why setting meaningful time for yourself every day is highly important.

Look, I get it: I don’t know anyone in the working world who can shun all responsibility for a 3-movie marathon or happy hour with friends whenever they feel like it. But finding time for yourself, be it just 30 minutes to an hour, can really make a difference in how you feel at work.

This works because you’ll have time to actually relax and let the day’s stress melt away while you enjoy something just for you. The to-do lists and stressors will still be there after you’re refreshed and ready to tackle them.

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No time for me-time? Try this:

If you have a busy household, you’ll need to capitalize on a block of time you know will be completely uninterrupted. The easiest way to do this: try waking up 30 minutes to an hour earlier than usual (or push bedtime back an hour if you’re a night owl, like me) and take time to do something you enjoy.

This could be reading with a cup of tea, catching up on Facebook, spending time on a passion project—anything! As long as it’s meaningful to you, it works!

Bonus:

Starting your day with meaningful time for yourself can set you up to have a positive mood that lasts well into office hours, and having your me-time in the evening can give you something positive to look forward to during the day.

4. Get productive and feel accomplished

Don’t you just love the feeling of checking the last item off of a hefty to-do list? That’s because self-motivation can be a huge driver of positivity and success.

When we accomplish something, no matter how small, it makes us feel good, plain and simple. Applying this tactic to your daily work can be the motivator you need to find fulfillment during the daily office grind.

While there are tons of steps to get more done at work, I’ll share my personal favorite: Prioritizing.

Now, many people handle prioritizing differently. Some like to tackle the little tasks first so they can spend focused time on the big to-dos. Others like to knock out the big items first and get to the smaller ones when they can.

No matter which camp you’re in, you may be missing one crucial step: Time management.

So how’s this work? When you factor in the amount of time your priorities will take, it can transform your productivity ten-fold.

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Say you have three top priorities for the day. You might jump into the smaller ones or the bigger ones depending on your preferred method, and then find yourself out of time and bringing work home with you at the end of the day.

This is prevented when you factor in time. Knowing how long each item will take, or deliberately setting specific blocks of time for your priorities can help you accomplish more in the same 8-9 (or 12) hours that you typically spend at work.

Try this:

Take a look at your priorities and consider how long they should take. Pop into your Google calendar (or Filofax, whatever works for you) and schedule time to work on your priority items around any important meetings or events of the day.

The most important thing to remember is to stick to your dedicated time.

Often, when we know exactly how long we have to work on something (and honor this time limit), we’re motivated to get more done on time to avoid taking work home at the end of the day.

The bottom line

There’s no need to waste 1/3 of our lives feeling unsatisfied at work. Luckily, you now have the tools to get started, take back your time, and become happy and fulfilled at work again.

The only question is — which tip will you try first?

Featured photo credit: Ellyot via unsplash.com

Reference

[1]Psychology Today: The Healing Power of Gratitude

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