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How To Break Free from Being the Go-To Guy at the Office

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How To Break Free from Being the Go-To Guy at the Office

You are staring at your computer screen and you are stressed. Yet another day has passed and you haven’t really made any progress with your work assignments: instead, the whole day has gone by helping your colleagues. You’re known as the go-to guy in your office when it comes to all things IT-related, and although you love to help people out with their computer woes, this activity is starting to burn you out.

There is also a price to pay when it comes to your unofficial role: you help others at the expense of missing deadlines in your own assignments and projects. Because of this, your bosses and project managers have already started asking why you are unable to keep up with agreed-upon timelines.

The situation becomes unbearable: you want to help your colleagues, but at the same time, you’d like to take care of your work as well. Unfortunately, you have run out of ideas on how to solve the situation.

Open Doors, All Year Long

When looking more closely at your situation, it’s very easy to understand why you are feeling stressed and burned out: you’re a nice person and you want to help others, and you probably feel good about yourself when you have fixed issues for other people so they can continue with their work. People probably realize that they can get answers more quickly from you than by following official routes—by calling the IT support office of your company, for example. That’s likely another reason why they come to you.

Finally, your open door policy and unwillingness to say “no” is like an open invitation to others: You are kind to them, you do what they ask you to do, and you are always available.

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Do You Care What Others Think of You?

There is most likely a conflict deep inside you, as part of you wants to change the situation, but again, you are afraid to do it. You might be scared of what other people would think of you if you say “no” to their requests—you want to please others, not make them feel bad, making it difficult to say “no” to them.

Ultimately, this niceness is causing more harm than good to you as you end up having a hard time doing your own work on time.

You Need a Policy

To make things easier and to solve the situation,you need to set a policy that defines how these unofficial tasks are going to be handled in the right way: this policy will determine your general accessibility, how you will communicate with others and how others will communicate with you, as well as the official routes when dealing with IT problems.

To make the policy more powerful, you have to define it with your superior, and it has to be communicated clearly to your colleagues—only in that way will things will get better and you will finally be able to focus on your own tasks.

Be a go-to Guy, But Only When You Want to Be

To implement this policy, consider taking the following steps:

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1. Talk to your boss. It all starts by having a meeting with your boss.

Let him/her know that you are overworked because of being the go-to guy at the office and as a result, you can’t handle your own workload anymore. Make a decision to craft a special policy about this, which is communicated to your colleagues via e-mail or another means determined by your boss.

This policy sets the rules how you should be contacted with regard to those unofficial tasks.

2. Define the right way to communicate. Implement this part of the plan in two ways: electronically and physically.

The electronic part pertains to how other people contact you by e-mail and via instant messaging, and when you are expected to get back to them. It should also define how you will communicate with other people on the phone. The physical aspect defines how you will communicate with people who approach you directly at your office work space .

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In either of these cases, you can make it clear that you are only available during certain hours of the day for unofficial matters, but for the rest of the time you are focusing on your own work assignments. Be sure to make it clear that any question that’s not related to your work assignments is handled with lower priority, as you are busy with your own projects.

3. Isolate yourself physically. If you still get distracted by others, it’s time to take more drastic action and relocate yourself physically to another part of the office. For instance, if your office has any rooms free, you could start working in one of them and keep the door closed. If that doesn’t work, then you could make an arrangement where you work from home—this cuts physical contact with you to minimum.

If you have talked with your boss about your current workload (as in step 1), there should be fewer distractions than before and you should be able to work with a much better focus.

4. Ask people to follow official processes. You can ask people to follow official protocols when dealing with certain types of issues. For example, if the issues are specifically related to IT problems, then ask them to contact the official IT support people for sorting out those matters.

You can also ask your boss to remind your colleagues of this protocol as well: that the right way to get help is to use the official channels—even if it takes longer to fix the issue.

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Finally, if your colleagues are more willing to come to you than use the official channels, this should ring an alarm bell for your boss. Maybe the corporate policies are not as effective as they could be, and they should be changed as soon as possible.

5. Change roles. Finally, ask yourself if you are in the right position inside the company—should you be working for the IT department instead? If you are already doing well with people and you are knowledgeable about a specific topic, would you consider switching over to another role instead?

In Conclusion

There a lot of these go-to guys and girls in offices around the world who are kindly helping out their colleagues, causing their own workplace performance to suffer as a result. If this has been happening to you, discuss it with your boss as quickly as possible: with this single step, the whole issue could be resolved and you can focus on the work you are supposed to do.

(Also, please note that this post focused on IT related matters, but naturally you can apply these steps to other businesses and roles as well.)

Over to you: If you are a go-to person at your office, do you say “no” to people when they come to ask for help?

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Featured photo credit:  Handsome guy looking down via Shutterstock

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Timo Kiander

Productivity Author and Founder of Productive Superdad

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Last Updated on August 25, 2021

Why Personal Branding Is Important to Your Career

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Why Personal Branding Is Important to Your Career

As a recruiter, I have met and interviewed hundreds of candidates who have no idea who they are.

Without a personal brand, candidates struggle to answer the question: “tell me about yourself—who are you?” They have no idea about who they are, what their strengths are, and how they can add value to the company. They present their CV’s believing that their CV is the key to their career success. In some ways, your CV still has its use. However, in today’s job market, you need more than a CV to stand out in a crowd.

According to Celinne Da Costa:[1]

“Personal brand is essentially your golden ticket to networking with the right people, getting hired for a dream job, or building an influential business.” She believes that “a strong personal brand allows you to stand out in an oversaturated marketplace by exposing desired audiences to your vision, skillset, and personality in a way that is strategically aligned with your career goals.”

A personal brand opens up your world to so many more career opportunities that you would never have been exposed to with just your CV.

What Is Your Personal Brand?

“Personal branding is how you distinctively market your uniqueness.” —Bernard Kelvin Clive

Today, the job market is very competitive and tough. Having a great CV will only let you go so far because everyone has a CV, but no one else has your distinct personal brand! It is your personal brand that differentiates you from everyone else and that is what people buy—you.

Your personal brand is your mark on the world. It is how people you interact with and the world see you. It is your legacy—it is more important than a business brand because your personal brand lasts forever.

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I have coached people who have very successful careers, and they come to me because they have suddenly found that they are not getting the opportunities or having the conversations that would them to their next role. They are having what I call a “career meltdown,” all because they have no personal brand.

A personal brand helps you become conscious of your differences and your uniqueness. It allows you to position yourself in a way that makes you stand out from the pack, especially among other potential job applicants.

Don’t get me wrong, having a great CV and a great LinkedIn profile is important. However, there are a few steps that you have to take to have a CV and LinkedIn profile that is aligned to who you are, the value you offer to the market, and the personal guarantee that you deliver results.

Building your personal brand is about strategically, creatively, and professionally presenting what makes you, you. Knowing who you are and the value you bring to the table enables you to be more informed, agile, and adaptable to the changing dynamic world of work. This is how you can avoid having a series of career meltdowns.

Your Personal Brand Is Essential for Your Career Success

In her article, Why Personal Branding Is More Important Than Ever, Caroline Castrillon outlines key reasons why a personal brand is essential for career success.

According to Castrillon,[2]

“One reason is that it is more popular for recruiters to use social media during the interview process. According to a 2018 CareerBuilder survey, 70% of employers use social media to screen candidates during the hiring process, and 43% of employers use social media to check on current employees.”

The first thing I do as a recruiter when I want to check out a candidate or coaching client is to look them up on LinkedIn or other social media platforms, such as Facebook, Instagram, and Twitter. Your digital footprint is the window that highlights to the world who you are. When you have no control over how you want to be seen, you are making a big mistake because you are leaving it up to someone else to make a judgment for you as to who you are.

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As Jeff Bezos, the founder of Amazon, once said, “Your brand is what people say about you when you are not in the room.”

In her book, Becoming, Michelle Obama writes about the importance of having a personal brand and her journey to defining her personal brand. She wrote that:

“if you don’t get out there and define yourself, you’ll be quickly and inaccurately defined by others.”

When you have a personal brand, you are in control. You know exactly what people will say about you when you leave the room.

The magic of a personal brand is that gives you control over how you want to be seen in the world. Your confidence and self-belief enable you to leverage opportunities and make informed decisions about your career and your future. You no longer experience the frustrations of a career meltdown or being at a crossroads not knowing what to do next with your career or your life. With a personal brand, you have focus, clarity, and a strategy to move forward toward future success.

Creating your personal brand does not happen overnight. It takes a lot of work and self-reflection. You will be expected to step outside of your comfort zone not once, but many times.

The good news is that the more time you spend outside of your comfort zone, the more you will like being there. Being outside of your comfort zone is where you can test the viability of and fine-tune your personal brand.

5 Key Steps to Creating Your Personal Brand

These five steps will help you create a personal brand that will deliver you the results you desire with your career and in life.

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1. Set Your Personal Goals

What is it that you want to do in the next five years? What will your future self be doing in the next five to ten years? What is important to you? If you can answer these questions, then you are on the right path. If not, then you have to start thinking about them.

2. Create Your Unique Value Proposition

Create your unique value proposition by asking yourself these four questions:

  1. What are your personality features? What benefit do you offer people?
  2. Who are you and why do people enjoy working with you?
  3. What do you do and what do people want you to do for them? How do you solve their problems?
  4. What makes you different from others like you?

The answers to these questions will give you the information you need to create your professional story, which is the key step to creating your personal brand.

3. Write Your Professional Story

Knowing who you are, what you want, and the unique value you offer is essential to you creating your professional story. People remember stories. Your personal story incorporates your value proposition and tells people who you are and what makes you unique. This is what people will remember about you.

4. Determine Which Platforms Will Support Your Personal Brand

Decide which social media accounts and online platforms will best represent your brand and allow you to share your voice. In a professional capacity, having a LinkedIn profile and a CV that reflects your brand is key to your positioning in relation to role opportunities. People will be connecting with you because they will like the story you are telling.

5. Become Recognized for Sharing Your Knowledge and Expertise

A great way for you to promote yourself is by sharing knowledge and helping others. This is where you prove you know your stuff and you gain exposure for doing so. You can do this through social media, writing, commenting, video, joining professional groups, networking, etc. Find your own style and uniqueness and use it to attract clients, the opportunities, or the jobs you desire.

The importance of having a personal brand is not going to go away. In fact, it is the only way where you can stand out and be unique in a complex changing world of work. If you don’t have a personal brand, someone will do it for you. If you let this happen, you have no control and you may not like the story they create.

Standing out from others takes time and investment. Most people cannot make the change by themselves, and this is where engaging a personal brand coach is a viable option to consider.

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As a personal brand coach, working with my clients to create their personal brand is my passion. I love the fact that we can work together to create a personal story that defines exactly what people will say when you leave the room.

Other People’s Stories

Listening to other people’s stories is a great way to learn. In his article, 7 TED Talks About Personal Branding, Rafael Dos Santos presents the best Ted Talks where speakers share their stories about the “why,” “what,” and “how” of personal branding.((GuidedPR: 7 TED Talks About Personal Branding))

Take some time out to listen to these speakers sharing their stories and thoughts about personal branding. You will definitely learn so much about how you can start your journey of defining yourself and taking control of your professional and personal life.

Your personal brand, without a doubt, is your secret weapon to your career success. As Michelle Obama said,

“your story is what you have, what you will always have. It is something to own.”

So, go own your story. Go on the journey to create your personal brand that defines who you are, highlights your uniqueness, and the value you offer to the world.

Featured photo credit: Austin Distel via unsplash.com

Reference

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