Advertising
Advertising

How To Break Free from Being the Go-To Guy at the Office

How To Break Free from Being the Go-To Guy at the Office

You are staring at your computer screen and you are stressed. Yet another day has passed and you haven’t really made any progress with your work assignments: instead, the whole day has gone by helping your colleagues. You’re known as the go-to guy in your office when it comes to all things IT-related, and although you love to help people out with their computer woes, this activity is starting to burn you out.

There is also a price to pay when it comes to your unofficial role: you help others at the expense of missing deadlines in your own assignments and projects. Because of this, your bosses and project managers have already started asking why you are unable to keep up with agreed-upon timelines.

The situation becomes unbearable: you want to help your colleagues, but at the same time, you’d like to take care of your work as well. Unfortunately, you have run out of ideas on how to solve the situation.

Open Doors, All Year Long

When looking more closely at your situation, it’s very easy to understand why you are feeling stressed and burned out: you’re a nice person and you want to help others, and you probably feel good about yourself when you have fixed issues for other people so they can continue with their work. People probably realize that they can get answers more quickly from you than by following official routes—by calling the IT support office of your company, for example. That’s likely another reason why they come to you.

Finally, your open door policy and unwillingness to say “no” is like an open invitation to others: You are kind to them, you do what they ask you to do, and you are always available.

Advertising

Do You Care What Others Think of You?

There is most likely a conflict deep inside you, as part of you wants to change the situation, but again, you are afraid to do it. You might be scared of what other people would think of you if you say “no” to their requests—you want to please others, not make them feel bad, making it difficult to say “no” to them.

Ultimately, this niceness is causing more harm than good to you as you end up having a hard time doing your own work on time.

You Need a Policy

To make things easier and to solve the situation,you need to set a policy that defines how these unofficial tasks are going to be handled in the right way: this policy will determine your general accessibility, how you will communicate with others and how others will communicate with you, as well as the official routes when dealing with IT problems.

To make the policy more powerful, you have to define it with your superior, and it has to be communicated clearly to your colleagues—only in that way will things will get better and you will finally be able to focus on your own tasks.

Be a go-to Guy, But Only When You Want to Be

To implement this policy, consider taking the following steps:

Advertising

1. Talk to your boss. It all starts by having a meeting with your boss.

Let him/her know that you are overworked because of being the go-to guy at the office and as a result, you can’t handle your own workload anymore. Make a decision to craft a special policy about this, which is communicated to your colleagues via e-mail or another means determined by your boss.

This policy sets the rules how you should be contacted with regard to those unofficial tasks.

2. Define the right way to communicate. Implement this part of the plan in two ways: electronically and physically.

The electronic part pertains to how other people contact you by e-mail and via instant messaging, and when you are expected to get back to them. It should also define how you will communicate with other people on the phone. The physical aspect defines how you will communicate with people who approach you directly at your office work space .

Advertising

In either of these cases, you can make it clear that you are only available during certain hours of the day for unofficial matters, but for the rest of the time you are focusing on your own work assignments. Be sure to make it clear that any question that’s not related to your work assignments is handled with lower priority, as you are busy with your own projects.

3. Isolate yourself physically. If you still get distracted by others, it’s time to take more drastic action and relocate yourself physically to another part of the office. For instance, if your office has any rooms free, you could start working in one of them and keep the door closed. If that doesn’t work, then you could make an arrangement where you work from home—this cuts physical contact with you to minimum.

If you have talked with your boss about your current workload (as in step 1), there should be fewer distractions than before and you should be able to work with a much better focus.

4. Ask people to follow official processes. You can ask people to follow official protocols when dealing with certain types of issues. For example, if the issues are specifically related to IT problems, then ask them to contact the official IT support people for sorting out those matters.

You can also ask your boss to remind your colleagues of this protocol as well: that the right way to get help is to use the official channels—even if it takes longer to fix the issue.

Advertising

Finally, if your colleagues are more willing to come to you than use the official channels, this should ring an alarm bell for your boss. Maybe the corporate policies are not as effective as they could be, and they should be changed as soon as possible.

5. Change roles. Finally, ask yourself if you are in the right position inside the company—should you be working for the IT department instead? If you are already doing well with people and you are knowledgeable about a specific topic, would you consider switching over to another role instead?

In Conclusion

There a lot of these go-to guys and girls in offices around the world who are kindly helping out their colleagues, causing their own workplace performance to suffer as a result. If this has been happening to you, discuss it with your boss as quickly as possible: with this single step, the whole issue could be resolved and you can focus on the work you are supposed to do.

(Also, please note that this post focused on IT related matters, but naturally you can apply these steps to other businesses and roles as well.)

Over to you: If you are a go-to person at your office, do you say “no” to people when they come to ask for help?

Featured photo credit:  Handsome guy looking down via Shutterstock

More by this author

Timo Kiander

Productivity Author and Founder of Productive Superdad

The Crucial Letter Your SMART Goal Is Missing What Is FOMO (And How to Get Over It) How to Create a To-Do List that Super Boosts Your Productivity Do You Do This Common Mistake When You Start Working on Your Tasks? 9 Valuable Lessons Learned After Writing My First Book

Trending in Work

1 10 Things You Should Do If You’re Unemployed 2 How to Start a Small Business From the Ground Up That Thrives 3 How to Set Ambitious Career Goals (With Examples) 4 How to Become an Entrepreneur (Advice from a Serial Entrepreneur) 5 How to Succeed in Business: 10 Skills Every Entrepreneur Needs

Read Next

Advertising
Advertising
Advertising

Last Updated on August 10, 2020

10 Things You Should Do If You’re Unemployed

10 Things You Should Do If You’re Unemployed

Regardless of your background, times today are tough. While uneven economies around the world have made it incredibly difficult for many people to find work, the recent COVID pandemic has made things worse.

Regardless of age and qualification, stretches of unemployment have affected us all in recent years. While we might not be able to control being unemployed, we can control how we react to it.

Despite difficult conditions, there are many ways to grow and stay hopeful. Whether you’re looking for work, or just taking a breather between assignments, these 10 endeavors will keep you busy and productive. Plus, some may even help push your resume to the top of the next pile.

Here’re 10 things you should do when you’re unemployed:

1. Keep a Schedule

It’s fine to take a few days after you’re finished at work to relax, but try not to get too comfortable.

Advertising

As welcoming as permanently moving into your sweatpants may seem, keeping a schedule is one way to stay productive and focused. While unemployed, if you continue to start your day early, you are more likely to get more done. Also, keeping up with day to day tasks makes you less likely to grow depressed or inactive.

2. Join a Temp Agency

One of the easiest ways to bridge the gap between jobs is to find temporary work, or work with a temp agency. While many unemployed people job hunt religiously, rememberer to include temp agencies in the search.

While not a permanent solution, you will be in a better position financially while you search for something permanent.

3. Work Online

Another great option if you’re unemployed is online work. Many different sites offer a variety of ways to make money online, but make sure the site you’re working for is reputable.

Micro job sites such as Fiverr and Upwork as well as sites that pay for you to take surveys, are all quick, legitimate options. While these sites sometimes offer lower pay, it’s always better to move forward slowly than not at all.

Advertising

Here’s How to Find and Land a Legit Online Work from Home Job.

4. Get Organized

Unemployment is an excellent opportunity to get organized. Embark on some spring cleaning, go through old boxes, and get rid of the things you don’t need. Streamlining your life will help you dive head first into the next chapter, plus it helps you feel like your unemployed time is spent productively.

Try these tips: How to Organize Your Life: 10 Habits of Really Organized People

5. Exercise

Much like organizing your life, another good way to keep yourself enthusiastic and healthy is to exercise. It doesn’t take much to get slightly more active, and exercise can help you stay positive. Even a walk around the block a few times a week can do a lot for keeping you motivated and determined. If you take care of yourself, you can make the most of this extra time.

6. Volunteer

Volunteering is an excellent way to use extra time when you’re unemployed. Additionally, if you volunteer in an area related to your job qualifications, you can often include the experience on your resume.

Advertising

Not only that, doing good is a true mood booster and is sure to help you stay optimistic while looking for your next job.

7. Improve Your Skills

Looking for ways to increase your job skills while unemployed is a good way to move forward as well. Look for certifications or training you could take, especially those offered for free.

You can qualify more for even entry level positions with extra training in your line of work, and many cities or states offer job skills training. Refreshing your resume, and interview and job skills may make your job hunt easier.

8. Treat Yourself

Unemployment can be trying and tiring, so don’t forget to treat yourself occasionally. Take a reasonable amount of time off from your weekly job hunt to recharge and rest up. Letting yourself rest will maximize your productivity during the hours you job search.

Even if you don’t have extra money for entertainment, a walk or visit to the park can do wonders to help you go back and attack your job hunt.

Advertising

9. See What You Can Sell

Another good way to bridge the gap between jobs is to sell unused possessions. eBay and Amazon are both secure sites, but traditional garage sales are a fine option too. Sell off a few video games, or some electronics, for some quick and easy cash while you figure out a permanent solution.

10. Take a Course

Much like training and certifications, taking a class can be a good way to keep yourself sharp while unemployed. Especially when you’re between jobs, it can be easy to forget this option, as most courses cost money. Don’t forget the mass of free educational tools online: 25 Killer Sites For Free Online Education

Keeping your brain sharp can help you stay focused and may even help you learn some new, relevant job skills.

The Bottom Line

While unemployment numbers are still high, there are many things you can do to better yourself and move forward. While new skills to aid your job hung might seem out of reach, there are plenty of free ways to get ahead, online and off.

Additionally, don’t forget that taking time for yourself can do wonders for keeping you productive in your job hunt. While it is a challenge, don’t give up–being unemployed can offer you extra time to better yourself, and possibly grow more qualified to find work.

Job Hunting Tips

Featured photo credit: neONBRAND via unsplash.com

Read Next