It’s no secret that career success often depends on the quality of the relationships you develop with your managers and co-workers. Although office personalities vary considerably, there are certain rules that always apply because we are all human. Here are 9 to keep in mind as you strive to lead, influence, and collaborate with people at work.
1. We always want more
As human beings, we are usually not comfortable with our current level of achievement. Once we attain success in some fashion, we scarcely take the time to celebrate before moving on to the next big thing. And when it comes to job satisfaction, we want what we don’t have. For example, employees in big business want to become free-spirited entrepreneurs, while many entrepreneurs wish for the security of a full-time job. Give us the freedom to try other things so we see why our situation is so great.
2. Everyone wants to feel valued
We want to feel like we are making a contribution to the organization, that our work is making the world a better place. Even if the job is to put the wrappers on chewing gum, we need to understand the big picture and why our role is critical to the company’s success. Tell us.
3. People want to talk about themselves
Human beings are self-absorbed by nature, so when you encourage us to tell you about our family, our hobbies, and our pet projects, we feel closer to you. If you want to build strong relationships, remember birthdays and children’s names.
4. People want to be part of a group
We are a social species, and we want to fit it at all costs. We may even sacrifice our own ideals for this privilege, hence what is known as mob mentality. Gain broad support for your projects by rallying colleagues to your side.
5. We might want to help you, but we still want something in return
Most humans do genuinely want to assist others, but the part of us that looks after #1 first is alive and well. If we’re being honest, most of us will admit that when we do someone a favor, we expect to reap the benefits at some point in the future. Try to do your share even if no one is asking.
6. We want to take action
Although human beings are not huge fans of change, we’re also not content with the status quo. If things are too peaceful, we get bored and want to shake things up a little, and in times of uncertainty, we want to do something – anything – to bring about a resolution. Be wary of knee-jerk reactions.
7. Once a decision is made, it’s made
We humans tend to hold hard and fast to our decisions, even if they’re turning out to be the wrong ones. This is primarily due to cognitive dissonance, or the feeling of discomfort that results from holding two conflicting beliefs. If you want someone to change their mind, start persuading before they have too much invested.
8. We believe the worst won’t happen
This belief is the reason we still haven’t protected ourselves against the future flood that will wipe out downtown Manhattan. Despite what the scientists say, we refuse to come to terms with the inevitable. But while we’re thinking that other people get fatal diseases and go bankrupt, someone in the organization should be planning for the worst-case scenario.
9. We make the same mistakes over and over
Human beings don’t learn from the lessons of the past, and we like to blame others for our misfortunes instead of taking a hard look inward and sharing responsibility for negative outcomes. Don’t fall into this trap. Life circumstances change all the time, but you take yourself with you.
(Photo credit: male businessman in suit with laptop via Shutterstock)