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8 Phone Interview Tips You Need To Know To Get That Dream Job

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8 Phone Interview Tips You Need To Know To Get That Dream Job

Did you know that you are now quite likely to be asked to take a phone interview before you actually get a face-to-face one? This is happening with more regularity in order to save time and speed up the short list processing. So, how do you come across on the phone? Here are 7 tips to help you get that dream job.

In a way, this initial step makes life easier for you. You do not have to worry yet about your appearance or whether or not you are having a bad hair day! You do not have to fret about body language, how you shake hands and the complex eye contact techniques.

The bad news is, of course, that speaking on the phone (unless they are using video/ Skype), means that your verbal communication skills move into pole position. Your tone of voice, speed of delivery and your diction all begin to take on stellar importance. It should be no surprise to learn that many big companies are using the phone interview especially for jobs where verbal communication abilities and telephone skills are extremely important.

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1. Prepare for the interview.

“You never get a second chance to make a first impression.” –Anonymous

You will be given a day and a time for the interview. Make sure that you will have a private space at that time and that no one else is going to be on the phone! This is fairly obvious, but guard your private space and the phone here like a watchdog.

Your own preparation for the interview is already done. Here is your checklist; these should all be ticked off before the phone rings.  Some companies use a nasty technique in calling before the actual time to get an idea of how organized you are, so be prepared!

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  • Know all about the company, their profile, competition and future expansion projects. This is often referred to as commercial awareness. One survey in the UK conducted by the Confederation of British Industry (CBI) found that over a third of employers were dissatisfied with the commercial awareness of graduates.
  • Keep your resume and the job description near you. Have a pen and paper for any notes or questions you want to write down at the last minute or during the interview.
  • Open the company’s website on your desktop so that you can refer to facts and figures easily.
  • Have a list of achievements ready. These should cover a problem you had to face, your decision to take action, how you solved it, and what was the result. These should be be short and sweet and have a beginning, middle, and end. They should be prepared carefully beforehand and match the responsibilities in the job description.
  • Prepare a list of questions about the company and the position because they will always ask you. Companies use these questions to assess the candidates as to their preparation and suitability for the job.

2. Sitting or standing?

Choose which one feels more comfortable for you. If you are standing, it is easier to practice deep breathing when you are nervous. Sitting may also give you more writing space. Make sure that all your papers are on hand and that there is no other clutter around.

3. Smile.

It sounds a bit crazy but when you smile, your voice is going to change and you will come across as friendly, poised and confident. Of course, you will not be able to do this all through the interview, but it is very important at the beginning.

4. Keep water handy.

There is nothing worse than a dry mouth which will affect your diction. Keep a glass of water handy, just in case.

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5. Time yourself.

Practice how you would answer typical questions on your strengths and weaknesses and also that awful question about where you see yourself in ten years’ time. The secret here is to limit your answer to each question to about one minute. At the end of that time, ask the interviewer if they would like more details. This is much better than going on and on. The interviewer will have a lot of questions to ask.

6. How confident are you on the phone?

Maybe you use the phone a lot in your present job and you may have honed your persuasion and communication skills to a high degree. If so, then you will sail through a phone interview. But if you are not so experienced or confident, then my advice is:

  • Record yourself doing a mock interview. Ask a friend to be the interviewer.
  • Listen to the recording and notice if you went on for too long on any particular question.
  • Notice how and when you hesitated. Also, ask yourself why you did so.
  • Watch out for repeated use of words like “OK,” “sure,” and “I know.”
  • Ask your friend to give an honest opinion on the clarity of your diction. Don’t worry about your accent. Concentrate on how clearly you speak. Also check your speed so that you are not speaking too fast. That can give a negative impression and come across as glib.

7. Give the phone interview top priority.

You would be amazed at the number of people who try to multitask when on a phone interview. This could be another call on your cell phone or an incoming email. Any distraction on your part could mean that you miss a point in the interviewer’s question, and that could make the difference between getting a face-to-face interview or a polite thank you note for your time.

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8. Some companies try calling without an appointment.

This can happen if you have applied to lots of companies. When it does happen, it can really throw you. Keep calm and ask if you can call back. If they agree, this gives you invaluable time to research the company and become familiar with their brand, profile and statistics.

Have you anything to tell us about your phone interview?  If so, let us know in the comments below. 

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Featured photo credit: Peter on the phone for an interview/Sipris Swan via flickr.com

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Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on August 25, 2021

Why Personal Branding Is Important to Your Career

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Why Personal Branding Is Important to Your Career

As a recruiter, I have met and interviewed hundreds of candidates who have no idea who they are.

Without a personal brand, candidates struggle to answer the question: “tell me about yourself—who are you?” They have no idea about who they are, what their strengths are, and how they can add value to the company. They present their CV’s believing that their CV is the key to their career success. In some ways, your CV still has its use. However, in today’s job market, you need more than a CV to stand out in a crowd.

According to Celinne Da Costa:[1]

“Personal brand is essentially your golden ticket to networking with the right people, getting hired for a dream job, or building an influential business.” She believes that “a strong personal brand allows you to stand out in an oversaturated marketplace by exposing desired audiences to your vision, skillset, and personality in a way that is strategically aligned with your career goals.”

A personal brand opens up your world to so many more career opportunities that you would never have been exposed to with just your CV.

What Is Your Personal Brand?

“Personal branding is how you distinctively market your uniqueness.” —Bernard Kelvin Clive

Today, the job market is very competitive and tough. Having a great CV will only let you go so far because everyone has a CV, but no one else has your distinct personal brand! It is your personal brand that differentiates you from everyone else and that is what people buy—you.

Your personal brand is your mark on the world. It is how people you interact with and the world see you. It is your legacy—it is more important than a business brand because your personal brand lasts forever.

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I have coached people who have very successful careers, and they come to me because they have suddenly found that they are not getting the opportunities or having the conversations that would them to their next role. They are having what I call a “career meltdown,” all because they have no personal brand.

A personal brand helps you become conscious of your differences and your uniqueness. It allows you to position yourself in a way that makes you stand out from the pack, especially among other potential job applicants.

Don’t get me wrong, having a great CV and a great LinkedIn profile is important. However, there are a few steps that you have to take to have a CV and LinkedIn profile that is aligned to who you are, the value you offer to the market, and the personal guarantee that you deliver results.

Building your personal brand is about strategically, creatively, and professionally presenting what makes you, you. Knowing who you are and the value you bring to the table enables you to be more informed, agile, and adaptable to the changing dynamic world of work. This is how you can avoid having a series of career meltdowns.

Your Personal Brand Is Essential for Your Career Success

In her article, Why Personal Branding Is More Important Than Ever, Caroline Castrillon outlines key reasons why a personal brand is essential for career success.

According to Castrillon,[2]

“One reason is that it is more popular for recruiters to use social media during the interview process. According to a 2018 CareerBuilder survey, 70% of employers use social media to screen candidates during the hiring process, and 43% of employers use social media to check on current employees.”

The first thing I do as a recruiter when I want to check out a candidate or coaching client is to look them up on LinkedIn or other social media platforms, such as Facebook, Instagram, and Twitter. Your digital footprint is the window that highlights to the world who you are. When you have no control over how you want to be seen, you are making a big mistake because you are leaving it up to someone else to make a judgment for you as to who you are.

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As Jeff Bezos, the founder of Amazon, once said, “Your brand is what people say about you when you are not in the room.”

In her book, Becoming, Michelle Obama writes about the importance of having a personal brand and her journey to defining her personal brand. She wrote that:

“if you don’t get out there and define yourself, you’ll be quickly and inaccurately defined by others.”

When you have a personal brand, you are in control. You know exactly what people will say about you when you leave the room.

The magic of a personal brand is that gives you control over how you want to be seen in the world. Your confidence and self-belief enable you to leverage opportunities and make informed decisions about your career and your future. You no longer experience the frustrations of a career meltdown or being at a crossroads not knowing what to do next with your career or your life. With a personal brand, you have focus, clarity, and a strategy to move forward toward future success.

Creating your personal brand does not happen overnight. It takes a lot of work and self-reflection. You will be expected to step outside of your comfort zone not once, but many times.

The good news is that the more time you spend outside of your comfort zone, the more you will like being there. Being outside of your comfort zone is where you can test the viability of and fine-tune your personal brand.

5 Key Steps to Creating Your Personal Brand

These five steps will help you create a personal brand that will deliver you the results you desire with your career and in life.

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1. Set Your Personal Goals

What is it that you want to do in the next five years? What will your future self be doing in the next five to ten years? What is important to you? If you can answer these questions, then you are on the right path. If not, then you have to start thinking about them.

2. Create Your Unique Value Proposition

Create your unique value proposition by asking yourself these four questions:

  1. What are your personality features? What benefit do you offer people?
  2. Who are you and why do people enjoy working with you?
  3. What do you do and what do people want you to do for them? How do you solve their problems?
  4. What makes you different from others like you?

The answers to these questions will give you the information you need to create your professional story, which is the key step to creating your personal brand.

3. Write Your Professional Story

Knowing who you are, what you want, and the unique value you offer is essential to you creating your professional story. People remember stories. Your personal story incorporates your value proposition and tells people who you are and what makes you unique. This is what people will remember about you.

4. Determine Which Platforms Will Support Your Personal Brand

Decide which social media accounts and online platforms will best represent your brand and allow you to share your voice. In a professional capacity, having a LinkedIn profile and a CV that reflects your brand is key to your positioning in relation to role opportunities. People will be connecting with you because they will like the story you are telling.

5. Become Recognized for Sharing Your Knowledge and Expertise

A great way for you to promote yourself is by sharing knowledge and helping others. This is where you prove you know your stuff and you gain exposure for doing so. You can do this through social media, writing, commenting, video, joining professional groups, networking, etc. Find your own style and uniqueness and use it to attract clients, the opportunities, or the jobs you desire.

The importance of having a personal brand is not going to go away. In fact, it is the only way where you can stand out and be unique in a complex changing world of work. If you don’t have a personal brand, someone will do it for you. If you let this happen, you have no control and you may not like the story they create.

Standing out from others takes time and investment. Most people cannot make the change by themselves, and this is where engaging a personal brand coach is a viable option to consider.

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As a personal brand coach, working with my clients to create their personal brand is my passion. I love the fact that we can work together to create a personal story that defines exactly what people will say when you leave the room.

Other People’s Stories

Listening to other people’s stories is a great way to learn. In his article, 7 TED Talks About Personal Branding, Rafael Dos Santos presents the best Ted Talks where speakers share their stories about the “why,” “what,” and “how” of personal branding.((GuidedPR: 7 TED Talks About Personal Branding))

Take some time out to listen to these speakers sharing their stories and thoughts about personal branding. You will definitely learn so much about how you can start your journey of defining yourself and taking control of your professional and personal life.

Your personal brand, without a doubt, is your secret weapon to your career success. As Michelle Obama said,

“your story is what you have, what you will always have. It is something to own.”

So, go own your story. Go on the journey to create your personal brand that defines who you are, highlights your uniqueness, and the value you offer to the world.

Featured photo credit: Austin Distel via unsplash.com

Reference

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