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8 Phone Interview Tips You Need To Know To Get That Dream Job

8 Phone Interview Tips You Need To Know To Get That Dream Job

Did you know that you are now quite likely to be asked to take a phone interview before you actually get a face-to-face one? This is happening with more regularity in order to save time and speed up the short list processing. So, how do you come across on the phone? Here are 7 tips to help you get that dream job.

In a way, this initial step makes life easier for you. You do not have to worry yet about your appearance or whether or not you are having a bad hair day! You do not have to fret about body language, how you shake hands and the complex eye contact techniques.

The bad news is, of course, that speaking on the phone (unless they are using video/ Skype), means that your verbal communication skills move into pole position. Your tone of voice, speed of delivery and your diction all begin to take on stellar importance. It should be no surprise to learn that many big companies are using the phone interview especially for jobs where verbal communication abilities and telephone skills are extremely important.

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1. Prepare for the interview.

“You never get a second chance to make a first impression.” –Anonymous

You will be given a day and a time for the interview. Make sure that you will have a private space at that time and that no one else is going to be on the phone! This is fairly obvious, but guard your private space and the phone here like a watchdog.

Your own preparation for the interview is already done. Here is your checklist; these should all be ticked off before the phone rings.  Some companies use a nasty technique in calling before the actual time to get an idea of how organized you are, so be prepared!

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  • Know all about the company, their profile, competition and future expansion projects. This is often referred to as commercial awareness. One survey in the UK conducted by the Confederation of British Industry (CBI) found that over a third of employers were dissatisfied with the commercial awareness of graduates.
  • Keep your resume and the job description near you. Have a pen and paper for any notes or questions you want to write down at the last minute or during the interview.
  • Open the company’s website on your desktop so that you can refer to facts and figures easily.
  • Have a list of achievements ready. These should cover a problem you had to face, your decision to take action, how you solved it, and what was the result. These should be be short and sweet and have a beginning, middle, and end. They should be prepared carefully beforehand and match the responsibilities in the job description.
  • Prepare a list of questions about the company and the position because they will always ask you. Companies use these questions to assess the candidates as to their preparation and suitability for the job.

2. Sitting or standing?

Choose which one feels more comfortable for you. If you are standing, it is easier to practice deep breathing when you are nervous. Sitting may also give you more writing space. Make sure that all your papers are on hand and that there is no other clutter around.

3. Smile.

It sounds a bit crazy but when you smile, your voice is going to change and you will come across as friendly, poised and confident. Of course, you will not be able to do this all through the interview, but it is very important at the beginning.

4. Keep water handy.

There is nothing worse than a dry mouth which will affect your diction. Keep a glass of water handy, just in case.

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5. Time yourself.

Practice how you would answer typical questions on your strengths and weaknesses and also that awful question about where you see yourself in ten years’ time. The secret here is to limit your answer to each question to about one minute. At the end of that time, ask the interviewer if they would like more details. This is much better than going on and on. The interviewer will have a lot of questions to ask.

6. How confident are you on the phone?

Maybe you use the phone a lot in your present job and you may have honed your persuasion and communication skills to a high degree. If so, then you will sail through a phone interview. But if you are not so experienced or confident, then my advice is:

  • Record yourself doing a mock interview. Ask a friend to be the interviewer.
  • Listen to the recording and notice if you went on for too long on any particular question.
  • Notice how and when you hesitated. Also, ask yourself why you did so.
  • Watch out for repeated use of words like “OK,” “sure,” and “I know.”
  • Ask your friend to give an honest opinion on the clarity of your diction. Don’t worry about your accent. Concentrate on how clearly you speak. Also check your speed so that you are not speaking too fast. That can give a negative impression and come across as glib.

7. Give the phone interview top priority.

You would be amazed at the number of people who try to multitask when on a phone interview. This could be another call on your cell phone or an incoming email. Any distraction on your part could mean that you miss a point in the interviewer’s question, and that could make the difference between getting a face-to-face interview or a polite thank you note for your time.

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8. Some companies try calling without an appointment.

This can happen if you have applied to lots of companies. When it does happen, it can really throw you. Keep calm and ask if you can call back. If they agree, this gives you invaluable time to research the company and become familiar with their brand, profile and statistics.

Have you anything to tell us about your phone interview?  If so, let us know in the comments below. 

Featured photo credit: Peter on the phone for an interview/Sipris Swan via flickr.com

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Robert Locke

Freelance writer

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Last Updated on September 20, 2018

How to Be Happy at Work and Find Fulfillment in Your Career

How to Be Happy at Work and Find Fulfillment in Your Career

If you’re going to spend 1/3 of our life at work, you should enjoy it, right?

Trust me, I know that’s easier said than done. Difficult coworkers, less-than-desirable tasks, or even just being in the wrong position can all lead to a lack of enjoyment and fulfillment in your work.

But what if I told you it doesn’t have to be this way? Or better yet, if you struggle with all of the above (and then some), what if I told you that enjoying your work and finding fulfillment regardless of those obstacles is possible?

Don’t believe me? I don’t blame you because I was there too. Before implementing the tips below, I struggled to get through each day, much less find real fulfillment, in the office. Now, even after the toughest days on the job, I still come away with feelings of pride, accomplishment, and fulfillment. The best news is, so can you.

If you’re ready to make those hours count and find happiness and fulfillment in the office, then read on to find out how to be happy at work and find fulfillment in your career:

1. Discover the root(s) of the problem

For this first step, we’ll need to think back to 8th-grade physics (humor me). We all know Newton’s 3rd law, “for every action, there is an equal and opposite reaction.” When you think about it, the same can be said outside of physics, and we see this law play out in our daily lives, day after day.

Simply put, all the issues we deal with in the office (and life in general) affect us in a noticeable way.

If you’re appreciated at work, like the work you do and receive frequent praise, promotions, or raises, then this will probably have an altogether positive effect on your life in the office.

But what if we reverse this? What if you feel under appreciated, get passed up for promotions, or get denied raises? This is sure to affect the way you feel at work on a negative level.

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So, before you can implement the steps of feeling happy and fulfilled at work, we first have to discover the reasons why you don’t feel that way already.

Think about it, write a list, or make a mental note. Run through all the reasons you’re dissatisfied in the office, and don’t hold back. Knowing the exact obstacles you’re facing will make overcoming them that much easier.

In fact, as a side-challenge to this article, I recommend picking the top three reasons contributing to your dissatisfaction at work and using the following tips to tackle them.

2. Practice gratitude for an instant uplift

Did you know the simple act of feeling grateful can increase your happiness and make you more fulfilled at work?[1]

Well, it’s true, and it’s scientifically proven.

Dr. Lisa Firestone notes that practicing gratitude “reminds us of what we lacked in the past.” Meaning, it serves as both a boost to happiness and a bit of a wake-up call that things have been or could be, much worse.

Trying to conjure up feelings of gratitude can seem almost impossible when your work situation seems bleak, but hear me out: There are incredibly easy ways to get started and it doesn’t involve trying to “force” yourself to feel grateful about things that stress you out.

For an instant pick-me-up, try this:

Find a loose piece of paper, a blank sticky note, or anything you can write on, be it physical or digital. List just three things that you are absolutely without-a-doubt thankful for in your life.

Now here’s the trick: Don’t just list what you’re grateful for, you have to list why you’re grateful for them, too.

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For example, simply saying “I’m grateful for my kids” will probably make you feel good, sure, but what if we could amplify the warm, fuzzy feeling into real, lasting motivation?

Instead, write the reason you’re so thankful for your children. Is it because they make you laugh and forget about other stressors? Or maybe they help to remind you of why you go to work every day in the first place?

Whatever your reasons may be, jot them down and keep your list somewhere you can see it while you work. A quick glance at your gratitude list throughout the day can provide powerful, positive motivation to keep going.

Bonus:

If you can find just three things to be thankful for that specifically relate to your job, and list why those things make you grateful, your list can also help you find fulfillment in your work itself which can give you an even bigger boost of positivity throughout the day.

3. Take meaningful time for yourself

We all know creating a strong work-life balance can be crucial to feeling satisfied in our jobs, but rarely do we ever address how we’re spending our time outside of work.

Many of us survive a 9-hour work day and commute home only to find ourselves busy with our personal to-do lists, running a household, and taking care of a child (or 2 or 3, and so on).

If you spend all your time working, whether in the office or within your household, you’re going to feel drained at some point. This is why setting meaningful time for yourself every day is highly important.

Look, I get it: I don’t know anyone in the working world who can shun all responsibility for a 3-movie marathon or happy hour with friends whenever they feel like it. But finding time for yourself, be it just 30 minutes to an hour, can really make a difference in how you feel at work.

This works because you’ll have time to actually relax and let the day’s stress melt away while you enjoy something just for you. The to-do lists and stressors will still be there after you’re refreshed and ready to tackle them.

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No time for me-time? Try this:

If you have a busy household, you’ll need to capitalize on a block of time you know will be completely uninterrupted. The easiest way to do this: try waking up 30 minutes to an hour earlier than usual (or push bedtime back an hour if you’re a night owl, like me) and take time to do something you enjoy.

This could be reading with a cup of tea, catching up on Facebook, spending time on a passion project—anything! As long as it’s meaningful to you, it works!

Bonus:

Starting your day with meaningful time for yourself can set you up to have a positive mood that lasts well into office hours, and having your me-time in the evening can give you something positive to look forward to during the day.

4. Get productive and feel accomplished

Don’t you just love the feeling of checking the last item off of a hefty to-do list? That’s because self-motivation can be a huge driver of positivity and success.

When we accomplish something, no matter how small, it makes us feel good, plain and simple. Applying this tactic to your daily work can be the motivator you need to find fulfillment during the daily office grind.

While there are tons of steps to get more done at work, I’ll share my personal favorite: Prioritizing.

Now, many people handle prioritizing differently. Some like to tackle the little tasks first so they can spend focused time on the big to-dos. Others like to knock out the big items first and get to the smaller ones when they can.

No matter which camp you’re in, you may be missing one crucial step: Time management.

So how’s this work? When you factor in the amount of time your priorities will take, it can transform your productivity ten-fold.

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Say you have three top priorities for the day. You might jump into the smaller ones or the bigger ones depending on your preferred method, and then find yourself out of time and bringing work home with you at the end of the day.

This is prevented when you factor in time. Knowing how long each item will take, or deliberately setting specific blocks of time for your priorities can help you accomplish more in the same 8-9 (or 12) hours that you typically spend at work.

Try this:

Take a look at your priorities and consider how long they should take. Pop into your Google calendar (or Filofax, whatever works for you) and schedule time to work on your priority items around any important meetings or events of the day.

The most important thing to remember is to stick to your dedicated time.

Often, when we know exactly how long we have to work on something (and honor this time limit), we’re motivated to get more done on time to avoid taking work home at the end of the day.

The bottom line

There’s no need to waste 1/3 of our lives feeling unsatisfied at work. Luckily, you now have the tools to get started, take back your time, and become happy and fulfilled at work again.

The only question is — which tip will you try first?

Featured photo credit: Ellyot via unsplash.com

Reference

[1]Psychology Today: The Healing Power of Gratitude

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