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17 Ways to Ace Your Next Phone Interview And Land the Job You Deserve

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17 Ways to Ace Your Next Phone Interview And Land the Job You Deserve

There is one thing standing in the way of you and the job of your dreams: a phone interview. The screening interview is an opportunity for companies to narrow the list of presumably qualified applicants and determine who merits a closer look.

So many candidates exclude themselves from the phone interview by being unprepared or by failing to take this screening session seriously. A phone interview should not block you from living the life you have always imagined.

Here are 17 tips to help you ace your next one:

1. Clear the deck.

If you are reading this blog, you are likely busier than you would prefer or even imagine. Even when you schedule or accept phone interviews, they are likely sandwiched between meetings.

To show up fully present, energized and engaged, I recommend you clear the deck and give yourself at least an hour of uninterrupted time before and 30 minutes following the interview.

You can use the time to mentally prepare, develop a list of questions, rehearse answers to likely questions and ensure you are comfortable and ready for the interview.

2. Look the part.

It is no secret that we perform better when we look and feel the part. If you have a phone interview, dress up for the interview, if dressing up is comfortable and allows you to put your best foot forward.

Even though you will likely do the interview from home or a private location, be sure you are dressed professionally. This will allow you to be fully engaged and present.

In the event, the interviewer asks to connect with you via Zoom, Google Hangout or Skype, you will be prepared.

3. Resend your resume and cover letter prior to the call.

As a courtesy, resend your resume and cover letter prior to your screening interview. You never know if the person interviewing you has had a busy day or if a schedule change forced him or her to work from home rather than the office where the individual has access to their files.

There have been many times in my career where a last-minute change or a mix-up with support staff has left me scrambling at the last minute to find a candidate’s resume. It is quite embarrassing to misplace a resume and ask the interviewee to resubmit it.

You can save the interviewer the trouble and earn extra points by resending both documents in advance of your call. A simple message will suffice, such as “I am looking forward to speaking with you in an hour, and I am resending my resume to ensure it is at the top of your inbox.”

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4. Research the interviewer.

Once your interview is scheduled, be sure to research the person facilitating it.

You will want to Google the person and check their social media accounts. When you research the interviewer, try to get a sense of the individual’s personal and professional interests.

Once you identify those interests, acknowledge them in the interview, but do not dwell on them, because you do not want to make the interviewer uncomfortable. Follow his or her lead. If the interviewer indulges your questions or comments, by all means, continue the conversation.

I am always impressed when someone I am meeting with takes the opportunity to learn something about me ahead of time. This projects interest, which is important in my line of work.

5. Research the company.

In addition to researching the interviewer, be sure to research the company.

Ask people in your network if they know anyone who works or has worked for the organization in question. Conduct a Google search on the company, and be mindful to look beyond the first page of the search query.

If there are yelp reviews on the company, be careful to review those and look for trends as well as how recent the reviews were posted. While more recent reviews are obviously cause for pause, older reviews – depending on their nature – could be problematic as well.

6. Check the staff listing or “About Us” section of the company’s website.

Part of your research into a company is assessing whether you know staff or board members who are connected with the company.

Most organizations list their staff or board members in the “About Us” or “Our Team” section of the website. Prior to a phone interview, check these sections to determine whether you know someone who works for the company. If you do, reach out to that person to request a phone interview to learn more about the company.

7. Remember interviewing is a two-way street.

As much as the company representative wants to learn about you as the interviewee, you will want to learn about the organization.

Try to ferret out information on the company, the job for which you are applying as well as the manager to whom you would report. You will also want to ask questions to assess the interview process.

Additionally, because culture is important and will permit or slow your ability to do your job, ask questions to assess company culture, such as “What do your employees say they like most about working for your organization?” “What do employees say they like least?” “What do you do to create and maintain a healthy workplace culture?”

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8. Develop questions prior to the interview.

Prior to your interview, develop a list of questions about the company, the position for which you are applying, growth opportunities in the company, the ideal candidate for the position, and so forth. This will save you the trouble of thinking of questions on the spot during the interview.

I have found that once I become nervous, it is a lot harder to come up with questions on the spot, and interviews can be anxiety-producing without preparation.

9. Stand during the interview.

I train leaders and, incidentally, graduate students to become spokespersons.

I recommend that they stand during media interviews. I find that it helps the person speaking to project better, and it reduces the urge to get too comfortable in an interview setting and say something that could be too informal.

Similarly, I recommend interviewees stand for at least a portion of their phone interview.

10. Allow the interviewer to talk.

While it is essential you ask questions during an interview, you should not dominate the conversation.

Most people love talking about themselves and the company they represent, and it is your job as the interviewee to walk a fine line between allowing the interviewer to talk and interspersing questions when and where appropriate.

I am not suggesting you remain silent – you want the interviewer to learn about you; but you should ensure that the interviewer has ample opportunity to do what most people do best: talk about themselves and their work.

11. Refrain from multitasking.

We all live hurried lives, and most of us have to-do lists that are impossible to complete.

When we have multiple due dates and obligations, it is typical to want to avail oneself of every seemingly free moment of time.

When conducting or participating in a phone interview, be as present as possible. This means refraining from multitasking, which could mean responding to emails, text messages or social media messages. It could mean researching the company during the interview.

Whatever multitasking means for you, simply do not do it, especially during a screening interview.

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12. Conduct the phone interview in a place where there is minimal noise.

A common thread throughout this post has been that most of us live busy lives. So, it is natural to be on the go.

If you have the luxury of conducting a phone interview from home or a private office where there is minimal noise, do so. You may also rent a co-working space or ask a friend if you can borrow his or her office.

Whatever you do, select a place where there is minimal noise and distraction. The person interviewing you should not have to strain to hear what you are saying or compete with ambient noises.

When I am interviewing a candidate and competing with background noise, I grow frustrated and my focus can shift from getting to know the person to silencing the noise. Do not force your interviewer to choose.

13. Be punctual.

Do not leave the interviewer waiting. This is both rude and unprofessional, and it may count against you.

If you are able to follow my earlier advice and not schedule meetings within an hour of your phone interview, you should have no time being prompt for your discussion.

If you foresee that you will be late, be sure to give the interviewer a heads-up at least 15-20 minutes prior to the start of the call.

14. Focus on how you can and will help.

Let’s face it: people are naturally self-interested.

When you walk into an interview focused on what you can bring and how you can solve a hiring manager’s problems, you will set yourself and your candidacy apart.

Think about the challenges you could potentially solve and then share how your joining the team will benefit the company, not just you.

15. Take the interview seriously.

Do not assume you will have an opportunity to meet face to face with company representatives. Do not discount the weight that may be placed on phone interviews.

I once applied for a position on the East Coast while living on the West Coast. While my first interview was face to face, my interview with one senior leader was over the phone. I walked into the interview thinking it would be less intense than it was.

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From the moment the leader got on the phone with me, I was on my toes. I had to quickly recalibrate to handle the intensity of the questions lobbed on me.

To this day, more than six years later, that phone interview remains one of the most difficult interviews I have ever had. Fortunately for me, I was offered the job, but the experience still stands out as a learning lesson.

16. Send a thank-you note.

Kindness is underrated. We live in a society where most people are overscheduled and overbooked.

When faced with intense pressure, it can be easy to underestimate the role of kindness. But when someone shares a portion of the day with you by granting you an interview, you owe it to that individual and to yourself to send a thank-you note following the interview.

The note can be via email, a standard letter or a card. So few people do this that those who do stand out.

Become an individual who remembers this gesture of kindness and professional courtesy.

17. Be positive.

Energy really is contagious. If you don’t believe me, consider locking yourself in a room for one hour with people are upset. By the time you leave the room, you will be upset right along with them. It is natural to mirror the other person even if you do not realize you are doing it.

During your next phone interview, mirror positivity, both about the position, the company and most importantly, your skill sets. The interviewer will pick up on your energy and positivity and that will reflect favorably.

I cannot tell you how many times I have interviewed candidates who communicated no excitement or enthusiasm. Getting through the interview was difficult, not to mention, I kept thinking about what it would be like to work with the person daily.

Being positive not only helps you feel better, it helps the person interviewing you as well.

If you have read this list and want to add other tips, please tweet the link to this article and include the point you believe I missed. Use the hashtag #AceIt when you reach out.

Featured photo credit: Unsplash via unsplash.com

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More by this author

Jennifer R. Farmer

An author and trainer specializes in helping socially-conscious entrepreneurs, celebrities and activists

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Last Updated on June 1, 2021

10 Effective Ways To Make You a Fast Learner

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10 Effective Ways To Make You a Fast Learner

The importance of learning cannot be underestimated. Learning empowers us to fulfill our ideas and realize our full potential. The speed of gaining new knowledge is practically as important as its volume. Who wouldn’t love to remember tons of information as quickly as possible?

If you want to start learning faster, you need a new approach towards the process which would enable you to comprehend the essence of the matter and relate it with new concepts you encounter.

The following 10 tips will help you become a fast learner:

1. Analyze Your Learning Style

Before you can start experimenting with different studying methods, you need to understand what type of learner you are:

Is your memory associated to sound?

Maybe you can remember what you were reading when a particular song was playing? If this is your case, then you fall into the category of auditory learners.

If you want to start studying more efficiently, then it would be wise to record the lectures and listen to them instead of reading textbooks.

Do you relate information to visual content?

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If you are a visual learner, you should implement images, graphs, charts, infographics, colorful lists, flashcards, and other types of visual content when you study.

Are you a physical learner?

If your learning style is not auditory or visual, then you might be a physical learner. Some students have too much energy; they tap their feet or play with a pen during lectures.

A walk before a lecture will calm your nerves down. You can try studying or listening to audio lectures during a walk. That will help you remember the information more quickly.

2. Use the Right EdTech Tools

Technology has the power of making everything easier. There are plenty of websites, online tools, and smartphone/tablet apps that will boost your skills of planning, writing, time management and brainstorming, etc.

One way of improving your productivity is using flashcards. You can make your own cards, but you can also download pre-made kits online:

  • StudyBlue is one of the best online destinations when it comes to creating and discovering flashcards from all areas of study.
  • If you are looking for a tool that makes the process of brainstorming more effective, then you should try PapersGear.
  • You also need the SelfControl app, which will eliminate all distractions when you need to stay focused.
  • Quizlet is another website you should bookmark; it offers study tools that will transform the learning process into a fun activity.
  • Notella is an app that will help you take quick notes at any time.
  • Brainscape is an educational platform that makes complex subjects easy by relying on cognitive science.
  • You can also try Dragon Dictation, especially if you are an audio learner.

3. Train Your Brain to Accept New Information

Efficient studying is a habit. Your brain needs constant training if you want to improve your focus and complete complex tasks without taking breaks.

One way to achieve this goal is to create a private learning space in your home. You’ll also need a specific time of day that you’ll devote to studying. That will make your brain ready to accept the information it gets, so you’ll notice you’re starting to learn much faster by the day.

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4. Get Some Exercise

You are aware of the fact that physical activity is good for your body, but your brain needs it too!

Light exercise, such as yoga, can help you learn much faster. If you are inactive throughout the day, your body will want to move, so it will be difficult for you to stay focused.

If, on the other hand, you canalize your energy through light training sessions, you will be ready to study productively.

5. Work on the Ambiance

If you have a noisy neighborhood or a working environment full of distractions, you won’t be able to learn or study no matter how hard you try.

If you want to learn quickly, you need a quiet, distraction-free environment that won’t disturb the mind in any way. Such a peaceful place will set you in learning mode as soon as you find yourself in it.

6. Take a Lot of Notes

Only few people are capable of remembering information as they read it. If you don’t belong to this category of privileged learners, then you absolutely need to start taking notes.

This simple learning method will force you to think about the essence of the material. It will also give you a nice framework that will help you review the things you’ve learned.

Write down only the most important information. That will help you remember all the other things you’ve learned.

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Here’re some tips to take notes effectively: Why Successful People Take Notes And How to Make It Your Habit

7. Make Mind Maps

Mind maps are among the best tools to speed up the learning process. Your mind will process information effectively if you create a visual representation of the things you’re about to learn.

You can create a nice mind map in the old-school way: take a large sheet of paper and organize all facts and explanations. Use pictures, note-cards, and other symbols you can think of. Group similar items together and connect them with colorful pens.

Some tips mind-mapping here: How to Mind Map: Visualize Your Cluttered Thoughts in 3 Simple Steps

Of course, you can also use an online mind mapping tool if you want to save yourself some time.

8. Experiment with Memorization Methods

Memorizing is often misused in the process of studying. Some people memorize whole sentences, paragraphs and lectures without grasping their essence.

However, memorization can be useful when you need to learn definitions and classifications really quickly. Don’t avoid this technique if you want to fill your brain with information without wasting any time.

Try this if you want to memorize more and faster: How to Memorize More and Faster Than Other People

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9. Find the Right Context

Memorization works solely in times of urgency. If you want to learn in the most effective manner, then you need to have context for information.

Find an aspect that’s interesting for you; try to research for related information, and you’ll discover the joy of learning.

The first step? Jot down as much information and as many ideas as possible: How Simply Jotting Down Ideas Can Make You Smarter

With time, this practice will make you a faster learner.

10. Study Every Day

It will take some time before you get used to a daily studying routine, but your mind will eventually grasp the habit.

The more frequently you study, the less time it will take for you to remember the things you read.

If you start studying as soon as possible after you have learned some new concepts, it won’t take long at all for you to get ready for an exam. Now that sounds really good, doesn’t it?

More to Help You Learn Quicker

Featured photo credit: Becca Tapert via unsplash.com

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