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17 Ways to Ace Your Next Phone Interview And Land the Job You Deserve

17 Ways to Ace Your Next Phone Interview And Land the Job You Deserve

There is one thing standing in the way of you and the job of your dreams: a phone interview. The screening interview is an opportunity for companies to narrow the list of presumably qualified applicants and determine who merits a closer look.

So many candidates exclude themselves from the phone interview by being unprepared or by failing to take this screening session seriously. A phone interview should not block you from living the life you have always imagined.

Here are 17 tips to help you ace your next one:

1. Clear the deck.

If you are reading this blog, you are likely busier than you would prefer or even imagine. Even when you schedule or accept phone interviews, they are likely sandwiched between meetings.

To show up fully present, energized and engaged, I recommend you clear the deck and give yourself at least an hour of uninterrupted time before and 30 minutes following the interview.

You can use the time to mentally prepare, develop a list of questions, rehearse answers to likely questions and ensure you are comfortable and ready for the interview.

2. Look the part.

It is no secret that we perform better when we look and feel the part. If you have a phone interview, dress up for the interview, if dressing up is comfortable and allows you to put your best foot forward.

Even though you will likely do the interview from home or a private location, be sure you are dressed professionally. This will allow you to be fully engaged and present.

In the event, the interviewer asks to connect with you via Zoom, Google Hangout or Skype, you will be prepared.

3. Resend your resume and cover letter prior to the call.

As a courtesy, resend your resume and cover letter prior to your screening interview. You never know if the person interviewing you has had a busy day or if a schedule change forced him or her to work from home rather than the office where the individual has access to their files.

There have been many times in my career where a last-minute change or a mix-up with support staff has left me scrambling at the last minute to find a candidate’s resume. It is quite embarrassing to misplace a resume and ask the interviewee to resubmit it.

You can save the interviewer the trouble and earn extra points by resending both documents in advance of your call. A simple message will suffice, such as “I am looking forward to speaking with you in an hour, and I am resending my resume to ensure it is at the top of your inbox.”

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4. Research the interviewer.

Once your interview is scheduled, be sure to research the person facilitating it.

You will want to Google the person and check their social media accounts. When you research the interviewer, try to get a sense of the individual’s personal and professional interests.

Once you identify those interests, acknowledge them in the interview, but do not dwell on them, because you do not want to make the interviewer uncomfortable. Follow his or her lead. If the interviewer indulges your questions or comments, by all means, continue the conversation.

I am always impressed when someone I am meeting with takes the opportunity to learn something about me ahead of time. This projects interest, which is important in my line of work.

5. Research the company.

In addition to researching the interviewer, be sure to research the company.

Ask people in your network if they know anyone who works or has worked for the organization in question. Conduct a Google search on the company, and be mindful to look beyond the first page of the search query.

If there are yelp reviews on the company, be careful to review those and look for trends as well as how recent the reviews were posted. While more recent reviews are obviously cause for pause, older reviews – depending on their nature – could be problematic as well.

6. Check the staff listing or “About Us” section of the company’s website.

Part of your research into a company is assessing whether you know staff or board members who are connected with the company.

Most organizations list their staff or board members in the “About Us” or “Our Team” section of the website. Prior to a phone interview, check these sections to determine whether you know someone who works for the company. If you do, reach out to that person to request a phone interview to learn more about the company.

7. Remember interviewing is a two-way street.

As much as the company representative wants to learn about you as the interviewee, you will want to learn about the organization.

Try to ferret out information on the company, the job for which you are applying as well as the manager to whom you would report. You will also want to ask questions to assess the interview process.

Additionally, because culture is important and will permit or slow your ability to do your job, ask questions to assess company culture, such as “What do your employees say they like most about working for your organization?” “What do employees say they like least?” “What do you do to create and maintain a healthy workplace culture?”

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8. Develop questions prior to the interview.

Prior to your interview, develop a list of questions about the company, the position for which you are applying, growth opportunities in the company, the ideal candidate for the position, and so forth. This will save you the trouble of thinking of questions on the spot during the interview.

I have found that once I become nervous, it is a lot harder to come up with questions on the spot, and interviews can be anxiety-producing without preparation.

9. Stand during the interview.

I train leaders and, incidentally, graduate students to become spokespersons.

I recommend that they stand during media interviews. I find that it helps the person speaking to project better, and it reduces the urge to get too comfortable in an interview setting and say something that could be too informal.

Similarly, I recommend interviewees stand for at least a portion of their phone interview.

10. Allow the interviewer to talk.

While it is essential you ask questions during an interview, you should not dominate the conversation.

Most people love talking about themselves and the company they represent, and it is your job as the interviewee to walk a fine line between allowing the interviewer to talk and interspersing questions when and where appropriate.

I am not suggesting you remain silent – you want the interviewer to learn about you; but you should ensure that the interviewer has ample opportunity to do what most people do best: talk about themselves and their work.

11. Refrain from multitasking.

We all live hurried lives, and most of us have to-do lists that are impossible to complete.

When we have multiple due dates and obligations, it is typical to want to avail oneself of every seemingly free moment of time.

When conducting or participating in a phone interview, be as present as possible. This means refraining from multitasking, which could mean responding to emails, text messages or social media messages. It could mean researching the company during the interview.

Whatever multitasking means for you, simply do not do it, especially during a screening interview.

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12. Conduct the phone interview in a place where there is minimal noise.

A common thread throughout this post has been that most of us live busy lives. So, it is natural to be on the go.

If you have the luxury of conducting a phone interview from home or a private office where there is minimal noise, do so. You may also rent a co-working space or ask a friend if you can borrow his or her office.

Whatever you do, select a place where there is minimal noise and distraction. The person interviewing you should not have to strain to hear what you are saying or compete with ambient noises.

When I am interviewing a candidate and competing with background noise, I grow frustrated and my focus can shift from getting to know the person to silencing the noise. Do not force your interviewer to choose.

13. Be punctual.

Do not leave the interviewer waiting. This is both rude and unprofessional, and it may count against you.

If you are able to follow my earlier advice and not schedule meetings within an hour of your phone interview, you should have no time being prompt for your discussion.

If you foresee that you will be late, be sure to give the interviewer a heads-up at least 15-20 minutes prior to the start of the call.

14. Focus on how you can and will help.

Let’s face it: people are naturally self-interested.

When you walk into an interview focused on what you can bring and how you can solve a hiring manager’s problems, you will set yourself and your candidacy apart.

Think about the challenges you could potentially solve and then share how your joining the team will benefit the company, not just you.

15. Take the interview seriously.

Do not assume you will have an opportunity to meet face to face with company representatives. Do not discount the weight that may be placed on phone interviews.

I once applied for a position on the East Coast while living on the West Coast. While my first interview was face to face, my interview with one senior leader was over the phone. I walked into the interview thinking it would be less intense than it was.

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From the moment the leader got on the phone with me, I was on my toes. I had to quickly recalibrate to handle the intensity of the questions lobbed on me.

To this day, more than six years later, that phone interview remains one of the most difficult interviews I have ever had. Fortunately for me, I was offered the job, but the experience still stands out as a learning lesson.

16. Send a thank-you note.

Kindness is underrated. We live in a society where most people are overscheduled and overbooked.

When faced with intense pressure, it can be easy to underestimate the role of kindness. But when someone shares a portion of the day with you by granting you an interview, you owe it to that individual and to yourself to send a thank-you note following the interview.

The note can be via email, a standard letter or a card. So few people do this that those who do stand out.

Become an individual who remembers this gesture of kindness and professional courtesy.

17. Be positive.

Energy really is contagious. If you don’t believe me, consider locking yourself in a room for one hour with people are upset. By the time you leave the room, you will be upset right along with them. It is natural to mirror the other person even if you do not realize you are doing it.

During your next phone interview, mirror positivity, both about the position, the company and most importantly, your skill sets. The interviewer will pick up on your energy and positivity and that will reflect favorably.

I cannot tell you how many times I have interviewed candidates who communicated no excitement or enthusiasm. Getting through the interview was difficult, not to mention, I kept thinking about what it would be like to work with the person daily.

Being positive not only helps you feel better, it helps the person interviewing you as well.

If you have read this list and want to add other tips, please tweet the link to this article and include the point you believe I missed. Use the hashtag #AceIt when you reach out.

Featured photo credit: Unsplash via unsplash.com

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Jennifer R. Farmer

An author and trainer specializes in helping socially-conscious entrepreneurs, celebrities and activists

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Last Updated on November 9, 2020

How to Become Goal Oriented and Achieve More in Life

How to Become Goal Oriented and Achieve More in Life

Why is it important to be goal-oriented? If you make goals without asking yourself what your true strengths and values are first, you could put yourself on the fast track to disappointment. On the other hand, if you don’t set any intentions at all, you could bounce through life like a pinball doing what others want without accomplishing what’s really important to you.

Fear not. Here are 8 powerful ways to be goal-oriented using the ENVISION method (Endgame – Nesting – Value – Inspiration – Superpowers – Intimates – Openness – Nourishment) that will help you create a successful, meaningful life:

1. Start With the End in Mind

To ensure that you make goals that matter, stand back and examine your life from a broader perspective. Think about the happy ending you would like to achieve, the “E” in ENVISION, and work backwards to determine how you’ll get there.

For example, if you’d like to generate goals for yourself over the next five years, write down where you’d like to be professionally and personally five years from now.

Where do you see yourself in relation to work? What’s your family life like? What type of friends and social support group do you have? What are your hobbies? 

Next, ask yourself where you would like to be one year from now relative to what you’d like to accomplish in five years. Write the answer out in enough detail so that it seems real to you. Then, ask yourself where you’d like to be three months from now. Be specific.

What about one month or one week? What one small action could you take this week to come closer to achieving your master plan?

This exercise is a fun and eye-opening way to line up your goals with the bigger picture of your life so that you won’t waste your precious time on passing fancies and other people’s agendas.

2. Create Nested Goals

The most efficient way to achieve your goals is to nest action items inside them, the first “N” in ENVISION. Goal-oriented people get specific about when, where, and how they’ll reach their objectives by breaking them down into sub-goals.

Make your aspirations challenging but not too hard. Each one should be measurable. Instead of writing “I’d like to write a book,” try setting an intention such as “I’d like to write two hours a day, four times a week” and mark space on your calendar for it.

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Make your aims positive and keep track of your progress. Instead of business goals like “I’d like to quit my stinking job,” think about what a desirable career would look like. Try “I’d like to develop educational toys with like-minded people in a virtual office,” and then send out your résumé to companies with matching job openings.

Come up with alternative pathways to your goals so that if one doesn’t work, you’ll already have plan B in place. It’s normal to fail and experience setbacks. This goal-oriented strategy will help you move forward on the pathway to your dreams no matter what happens.

You can learn more on creating effectively goals here:

3. Get Clear on Your Values

Before you start setting goals, it’s important to ask yourself what you really value, the “V” in ENVISION.

The number one regret of people on their deathbed is that they did not live their dreams. Don’t let that be you. To avoid living a life full of “shoulds” and obligations, make a wish list. Jot down what you really want, and put all the reasons you think you can’t have it aside.

These aspirations can range from the material (such as a new car) to the psychological (high self-worth), to the spiritual (inner peace), to pretty much anything you can think of. What kind of life would be music to your ears? It doesn’t matter whether it seems unattainable or even downright crazy.

Giving yourself permission to daydream about a rich and fulfilling life is the first step to getting it. Be sure your goals speak to your soul.

4. Make Time for Inspiration

As you put your goals together, think about how you can find downtime to become goal-driven and receive inspiration in your life, the first “I” in ENVISION.

Americans put in the longest work hours and get the shortest paid vacation time in the developed world. Those of us “lucky” enough to have jobs have added another day to our work week because we now check work emails and calls from home. It’s easy to see why it’s hard to stay motivated toward specific goals in the long-term. 

However, the second regret of the dying is that they wished they didn’t work so hard. Research shows that people who engage in creative hobbies and side projects are happier and flourish more in life because they can generate new ideas and express themselves uniquely.[1] Feeling energized and playful, they get more done in less time, become better problem solvers, and receive better evaluations at work.[2]

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5. Form Goals Around Your Superpowers

Research shows that people are more likely to succeed when they develop their natural strengths, the “S” in ENVISION, than work on their weaknesses.

You can find your superpowers by answering these questions.

Each of us has a unique purpose in life. Most of us don’t realize it, though, because we’ve been pressured to conform to someone else’s idea of who we should be. Fear of change and staying in our comfort zones stunts our growth. Stretch yourself and take a risk if you want to find out what makes your heart sing.

Make an action plan to create a life in which you express your superpowers on a regular basis, whether it be through your vocation, a meaningful side project, a worthy cause, mindful parenting, volunteer work, or whatever else sparks your interest. This goal-oriented strategy guarantees you’ll thrive at work and at home.

6. Make Time for Intimates

When setting your goals, be sure to carve out time for your intimates, the second “I” in ENVISION. Intimates refers to close friends or people you have close relationships with.

The fourth regret of the dying is that they were too busy to see their friends much.[3] Make it a point to connect with real friends, people you can turn to for sympathy when you need it, confide in about most things, and be your true self around.

A new Cigna study shows that nearly half of Americans feel alone or left out.[4] According to Dr. Julianne Holt-Lunstad at Brigham Young University, the detrimental effects of loneliness is the same as smoking 15 cigarettes a day.[5] She warns that:

“Loneliness and social isolation are linked to around a 30 percent increased risk of having a stroke or developing coronary artery disease.”[6]

Become goal-driven to avoid loneliness

    Being with your friends is not only good for your soul, but it is also essential for your health and well-being[7]. Put it in your goals.

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    7. Open up Emotionally

    When crafting your goal-oriented life, be sure to include ways you can open up about your feelings, the “O” in ENVISION. The third regret of the dying is that they wish they’d had the courage to express their true feelings instead of stuffing their emotions down to keep peace with others.

    To lead a fulfilling life, it’s important to prioritize talking and behaving honestly with others instead of hiding your true feelings. According to Dr. Leslie Becker-Phelps[8]:

    “Start with identifying your emotions (e.g. angry, hurt) and understanding what triggered you to feel this way.”

    She recommends you try to understand your feelings and practice self-compassion for having them. When you’re calmer, try to understand the person who upset you. This will help you respect and care about yourself and the other person.

    If there is someone you need to talk to or a situation you’d like to resolve, honor your feelings. Whether it be writing a letter, making a phone call, or visiting someone you haven’t seen in years, put it on your goal list.

    Be sure to meet in a safe environment if you’re confronting someone who has abused or harmed you. Tell the truth as you see it, and try to be kind.

    Sharing your genuine feelings may bring you closer together, and it may not. It doesn’t really matter how the other person responds. What matters is that you expressed your true self. Make emotional honesty a habit by adding it to your goals.

    8. Nurture Happiness

    To be more goal-oriented and succeed in life, nurture the people and activities that bring you joy, the final “N” in ENVISION.

    The fifth regret of people on their deathbed is that they wished they’d let themselves be happier. Instead, they stayed stuck in old patterns and pretended to be content when they weren’t.

    If you don’t like your job, make it a goal to look for a new position that aligns your paycheck with your purpose. If you are entrepreneurially-minded, think about turning your passion project into a business you love. If you have multiple passions, consider pursuing a slash career (e.g., copywriter/coder/career coach).

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    According to Forbes Magazine, many companies are beginning to see the value in hiring employees who have side gigs that differ from their main vocations. You’ll bring in multiple streams of income and experience more meaning and fulfillment in your life.[9]

    If you are unhappy with your marriage or romantic relationship, set a goal to do something about it. Do you need to go to counseling? Do you need to move on?

    If you’re on the fence about whether to keep a friend in your life, be goal-oriented about getting closure on the issue. Take care of yourself in the process by completing positive daily tasks, like taking yoga classes or getting a much-needed massage.

    Whatever you do, make it a goal to show compassion as often as you can because it will boost your happiness.[10] By helping others in need, you not only can decrease their suffering, but you can also make yourself happier than you could by directly pursuing activities to make you happy.

    Final Thoughts

    In summary, the ENVISION method shows you how to blend lessons from the five regrets of the dying with effective goal-setting techniques that center around your strengths to become goal-driven.

    It may seem like a lot of work at first glance, but, in truth, it should only take you about an hour to piece together a list of goals following these guidelines. Why not trade an hour of watching television or engaging in social media to do this instead? You can always get online and watch TV later to reward yourself for becoming more goal-oriented.

    You’ve got nothing to lose and everything to gain by exploring what would make your heart sing. It’s worth investing in yourself this way. You have the power to create a life that totally rocks by setting the intention to do so. As the 13th-century Persian poet Rumi wrote,

    “What you seek is seeking you.”

    More Tips on Achieving Goals

    Featured photo credit: Alexa Williams via unsplash.com

    Reference

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