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23 Things You Should Include To Make A Killer Résumé

23 Things You Should Include To Make A Killer Résumé

Put yourself in a recruiter’s shoes.

If you were faced with a stack of résumés what would you want? The ability to download all the info into your brain, the way that Neo from The Matrix gets plugged in and learns Kung Fu in about ten seconds?

Unfortunately it doesn’t really work like that. In fact, research shows that recruiters take only six seconds to make their initial judgement on a résumé. If your résumé is screened by a computer first, it may not even get that far.

So, your job, when creating a killer résumé, is to make it really easy for the recruiter to spot the most important benefits you offer the employer.

Do the work, so they don’t have to. Here’s how:

1. Make sure your résumé is tailored to the job you are applying for

Generic résumés may be quick to submit, but far less effective. Better one excellent job application than three shoddy ones.

Researching the cultural norms of the organization is worthwhile. For example, within one industry some will value experience but not care much about education, while others care about your qualifications.

2. Only apply if you meet the job criteria

Don’t waste your time or the recruiter’s applying for jobs if you don’t meet their criteria. If you still want that job, go and expand your skill set before trying again in future.

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3. Don’t lie

Even if you get through the first screening, lying about or exaggerating your accomplishments is likely to come back to bite you. Recovering from the loss of trust is hard.

4. Add keywords

After writing the résumé, check it for keywords from the job description.

Keywords are gifts to you from the employer. Add them into the existing text so they flow naturally. This will help your résumé get past screening software, and recruiters who are accustomed to searching quickly for these keywords.

5. Structure your résumé carefully

It is easiest for the recruiter if your key skills and background are summarised at the top. Make sure your current and most recent previous role are on the first page.

Your education and qualifications are generally less important than your professional experience, so put these later.

6. Show how your most recent two jobs are relevant

Recruiters will spend 80% of their time on your name, the company, job title, start and end dates for your current and previous companies, and finally your education.

If you are changing direction in your career, you will need to work even harder to draw out the skills and networks you are bringing from these last two jobs.

7. Keep the résumé short

Remember the recruiter will scan your résumé in seconds. Including your school paper round or even lengthy details of your first job out of college is not something a recruiter will thank you for (unless, of course, you are applying for your second job out of college).

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8. Demonstrate progress

Show the recruiter that your career makes sense. Tell a story which shows promotions and additional responsibilities as you delivered value to your employer.

9. Use CAR as a guide

CAR stands for Context, Action, Results. Use them as a mental checklist. Keep the context short: just long enough for the recruiter to know what your job was. Spend longest what you actually achieved as a result of the actions that you took.

10. Provide proof

Qualify your results wherever possible. Beating your targets, raising finance, cutting costs, making great sales all provide convincing and easily digested data which demonstrate your achievements. Social proof such as promotions and customer feedback are also worthwhile.

11. Show you are a rounded person

Include personal projects, sports or voluntary work that you participate in, but be aware if they are activities which might stereotype you or turn an employer off.

12. Include links to other sites and social media

Keep your résumé short while demonstrating your talents by providing links to articles, photos, or websites you’ve designed, or a portfolio. Also, provide the url for your LinkedIn profile and Twitter feed it those reflect your professional abilities.

Clearly, you want to avoid a Facebook page with photos of your drunken exploits. Better still, don’t post these on social media in the first place.

13. Give a good reason for leaving an employer

Recruiters will especially be looking at the reasons you want to leave your current employer and how long you were with them. If you’ve had a series of short-lived positions you’ll need a convincing explanation of why a recruiter should take a risk on you.

14. Explain gaps in your employment history

Leaving a gap on your résumé leaves the recruiter wondering. If you’ve taken time out for parenting or starting your own business, tell them. If you’ve been traveling, show how it has enriched you as a candidate.

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15. Exclude irrelevant information

Don’t reveal your age, race, gender, marital status, or whether you have kids. Research shows that even the most self-aware recruiters have unconscious biases.

16. Show your eligibility to work

Make it easy for a recruiter to be confident that you are eligible to work without having to apply for work permits.

17. Make it easy for the recruiter to contact you

Include contact details with your email and one phone number (don’t make the recruiter have to guess which number to use). Don’t bother with your home address.

18. Format for clarity

Make sure your formatting goes hand in hand with the résumé structure to ensure recruiters can spot the key information easily.

Create clear sections with easy-to-read, consistent headlines. Use an attractive font, which is also easy to read. Don’t use Word templates. If your design skills are truly terrible get someone else to do the formatting for you.

19. Stick to a familiar format

In this case, boring is good. Unless you are specifically applying for a graphic design or creative role and want to demonstrate your talent, avoid unusual formats. Remember, the recruiter doesn’t want to be distracted as they scan the page.

Cut anything that seems clever but reduces clarity, including pictures. If you do use something different, make sure it is effective and suits the employer’s own style before you submit it.

20. Submit your résumé in pdf format

Unless you are asked otherwise, send your résumé as a pdf. This will ensure your formatting remains consistent on any device.

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21. Spell-check and grammar-check

Obvious, perhaps, but surprisingly often spelling and grammar mistakes are what leads to a résumé being put in the reject pile. Use the past tense and third person, not first person consistently throughout your résumé.

Don’t rely on your computer’s spelling and grammar checkers. They are often wrong. Edit it yourself and then get another person to read your résumé with fresh eyes.

22. Check before you include a cover letter

Most cover letters are a waste of time. Either don’t bother, or, if the recruiter specifically requests one, make sure it says something meaningful.

Cover letters can be used as headlines, picking out the most relevant parts of a résumé. They can deal with issues the recruiter may be concerned about, such as a change of career direction. They can remind a recruiter about an occasion that gave them cause to trust or care about you.

23. Don’t write to the CEO

Unless you are applying to a tiny company, or you know the CEO personally, it is not the CEO who will be doing the initial screening. Don’t waste their time.

Featured photo credit: typing on laptop, picture about education via shutterstock.com

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Last Updated on December 5, 2018

How to Lead a Team More Effectively and Be a True Leader at Work

How to Lead a Team More Effectively and Be a True Leader at Work

Being an efficient manager and a charismatic boss at the same time can seem like an impossible task. Is there a way to deliver the desired results for your business while remaining liked and respected by your staff?

We all know bad examples of team leaders who seem to fail at one aspect or the other, or even at both. But we’ve also heard of awesome managers who seem to juggle both things well enough.

How do they do it?

By sticking to few proven ways that let them maintain a positive karma score while remaining efficient. In this article, we’ll guide you through 11 smart management tips on how to lead a team and become something more than a boss – a leader.

1. Find a Management Strategy and Stick to It

There’s nothing worse than a boss that keeps changing his or her opinions and assignments depending on their mood or a book they read this week. Chaotic decisions increase the insecurity and frustration of your team, so you better find your strategy and stick to it.

If you do find some new methods you want your staff to follow, make sure they don’t contradict the general direction you are taking. Otherwise, you risk making your team take one step forward and two steps back.

2. Set Goals​ and Track Progress in Reaching Them

Set individual and collective goals​ for your team and track the progress in reaching them. This might sound obvious at first, but too often we find ourselves stuck between daily customer requests and monthly reports, and the bigger goal or vision seems to fade away.

According to Elon Musk (and many other successful CEOs around the Globe), it’s crucial to have a clear and motivating aim to where the company is heading. His aim for the space transportation company SpaceX is “to make humankind a multi-planetary species”.[1] That’s a huge goal but the company is slowly moving closer to it by reaching smaller steps and milestones, like launching self-landing rockets. This is also a very inspiring and meaningful goal that helps employees endure the company’s extremely high expectations and 60 to 70-hour work weeks.[2]

Even if your goals are not as grand, setting and reaching milestones will give you a clear insight into the team’s overall efficiency and daily progress. With time, you will be able to see the weak spots and improve your results.​

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3. Demand Learning from Your Team

CEO of print on demand startup Printful, Davis Siksnans, believes that:[3]

“The key for a company going through rapid growth is to empower your employees’ self-development.”

His company with 500 employees spanning two continents demands a culture of learning and provides all the tools necessary to do it.

Their idea is –  as the company scales, people have to grow in their positions too, which means that they have to be constantly learning. Siksnans says:

“We try to hire people for what they might become, but they need to have that drive.“

Alternatively, you can provide educational courses for your employees or invite informal lecturers to educate and inspire your team. You can also encourage peer-to-peer learning by asking employees to teach their particular experience or skill to co-workers.

4. Invest in a Pleasant Work Environment

Studies show that a well-designed office environment can increase your team’s overall performance by as much as 20%. You’ll be surprised to see that even very small interior tweaks that don’t require major investments can improve your workers’ performance.

Some ideas for a more productive and pleasing work environment:

  • Invest in modern furniture – offer ergonomic chairs, standing desks, and individually arranged workplaces​.
  • Start an in-house library – reading for pleasure just 30 minutes a day is proven to be enough to become more effective at work,[4] improve focus, and deal with problems like depression and anxiety.​
  • Play jazzy office music – rhythmic background music will help workers feel more energetic and enthusiastic while doing everyday tasks.​
  • Set up entertainment or break rooms – being able to relax and have fun at work creates a strong commitment, helps employees relax and clear their minds, and boosts productivity.​
  • Bring in uplifting office decor – it’s been found that art in the workplace can boost productivity,[5] lower stress, and even encourage employees to innovate.​
  • Decorate the office with live plants for freshness and a welcoming feel. Furthermore, plants are found to ensure better air quality and increase workers’ productivity by 15%.[6]

5. Be Kind and Sincere to Your Team

Did you know that 50% of employees quit because they dislike working with their manager?[7] In fact, most times when people leave their jobs they actually leave their managers. Being friendly and sincere may not be enough to be a successful manager, but it’s a big part of it.

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Some ways to show you appreciate and care for your staff:

  • Celebrate the progress and achievements of your employees. And don’t be shy to simply say thanks.​
  • Talk to your employees regularly and really listen to what they have to say. Address their concerns, help them reach their goals and do your best to improve their work and daily life.
  • If you’re having a bad day, don’t pour out your stress and anger on the staff. Instead, try to recharge yourself by appreciating the achievements of your team and setting the next goals.
  • Try not to overload your team with work. Every company has rush periods when it’s okay to have more work than usual. But remember that people cannot work under prolonged pressure and stress.
  • Don’t be selfish – it can be very demotivating to see that the manager only focuses on what you can do for him and doesn’t care about your goals and well-being.​ As the CEO of Xerox Anne M. Mulcahy put it,[8]

    “Employees who believe that management is concerned about them as a whole person — not just an employee — are more productive, more satisfied, more fulfilled.”

Whenever you are having doubts about your kind attitude, remember – satisfied employees are productive employees which lead to satisfied customers and eventually – success for your company.

6. Offer Flexible Work Hours

The traditional Monday to Friday, 9 to 5 job is beginning to slip away. Increasingly more people are working remotely or having flexible work hours, and we can expect this trend to continue. To adapt to these changing habits and remain competitive in the labor market, more employers are offering the chance to choose your own work hours, work from home or even from another city or country.

Offering flexible hours is a powerful way to inspire your existing staff and give them intrinsic motivation. Why not let your employees choose their preferred working hours while keeping the 8-hour day? For example, night owls are unhappy and unproductive if they have to come to work before 10 AM, while others might prefer to start at 7 and finish earlier.

You can go even farther and hire remote workers – this way you’ll be able to recruit from a global talent pool and even save money on office expenses like desks, stationery, electricity, etc.[9]

7. Track Your Team’s Productive Time

Not monitoring your employees’ progress and efficiency can result in poor performance and slacking. Instead of letting things go with the flow, you should consider installing time-tracking software on your employees’ computers and see who’s doing great and who might need a productivity boost.

But don’t get it wrong – there’s no need to become big brother and watch every step your employees take. If you use the time-tracker as a spying tool, you will only see increasing suspicion and insecurity around you, and your employees’ happiness levels will drop.

On the contrary, choose software that allows employees to mark private time that won’t be tracked. In addition, consider these time-management tactics:

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  • Allow flexible work hours. (see Tip No 6)
  • Encourage breaks – studies show that employees who take regular breaks are more productive than those who don’t.[10]
  • Enable remote work to show your employees that you trust them and that they can work from home or even from another country (if they can maintain sufficient productivity).
  • Consider offering bonuses to your most productive employees (those who show productivity levels above 90 or 95%).

8. Use Only Constructive Criticism

Constructive criticism means offering valid and rational opinions about the work of others, involving both positive comments and remarks about what should be improved. Constructive criticism is usually expressed in a friendly manner rather than an oppositional one.

When you evaluate your team’s work, give them feedback that’s helpful, specific, and sincere. Don’t be shy to praise, but also be direct and even strict when necessary.

9. Don’t Give Special Treatment to Yourself

The boss’s actions are – directly or indirectly – observed by your team. This means that your employees look up to you and often mimic your attitude towards your work and the company – especially if your actions don’t show commitment. Nobody wants to work for a leader who doesn’t go all in or inspire motivation.

What you should do is lead by example. If you expect your employees to arrive at work on time and work 8 hours, do the same yourself. If you want them to show initiative, show it yourself and encourage others to do the same.

Jeff Weiner is the CEO of LinkedIn – a company of 3,000 employees that consistently ranks as one of the best workplaces with a 92 percent employee-approval rating.[11] Weiner’s workdays are reported to be equally long or even longer than those of his employees, allowing him to stay “extremely credible as a leader.”

10. Empower Your Employees

Here’s a common mistake many managers make:

They don’t motivate their staff and assume they simply love to work for their company.​ Such belief can result in painful losses for the company – especially these days when many companies are in desperate need of a reliable workforce.

Instead of directly thinking about bonuses and perks, consider intrinsic motivation. For example, enable flat organization in your team and listen to your employees’ ideas when they come up with opinions and suggestions. Your company might actually benefit a great deal from the feedback, and the unique ideas employees come up with.

You can also start an initiative where employees can freely share or pitch their business ideas to you or the founders of the company. If the idea is accepted by the management, the project can be developed, and the employee can have equity options.

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If people feel they have an impact in the company, they become more motivated, engaged and interested in the company’s growth.

11. Nurture Your Company Culture

Company culture is the personality of a company that defines the overall work environment and relationships between teammates. It also includes company mission, values, ethics, and goals.

Some examples of company cultures are the Horizontal corporate culture (collaborative and equal; popular among startups and free-spirited businesses) and Conventional corporate culture (a more risk-averse and hierarchy-based approach common in traditional companies).

However, you don’t have to stick to pre-existing boxes when creating your corporate culture. You might think of your team as a family, a sports team, or even a hippie camp if it fits your business and purpose. But keep in mind that by the time a company’s size reaches 20 employees, the company culture is set,[12] and any changes will need to be implemented in smaller teams.

Whichever personality you choose for your company, make sure to live by it and nurture it. Some things that might help:

Team building events, relevant books in your office library and proper on-boarding for the new employees to get everyone on the same page from the very beginning.

Be a Leader, Not a Boss

Using the words of Printful’s CEO Davis Siksnans, the ultimate goal is to “Hire great people who don’t have to be managed.”

However, when you do need to demonstrate some initiative and control, act as a leader rather than as a boss.

In other words, don’t be afraid to show the personality behind your role. And keep these 11 tips close to your heart.

Featured photo credit: rawpixel via unsplash.com

Reference

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