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12 Challenges Administrative Assistants Face

12 Challenges Administrative Assistants Face

Administrative assistant positions are found in almost every industry. Whether it’s finance, mining, legal, film, and/or retail, this position can be extremely demanding, and definitely deserves some recognition. Some might believe that being an administrative assistant is easy. That’s not the case, administrative assistants work extremely hard. They are educated individuals, who have charming personalities, and can pretty much do anything.

1. They Can Be Forced To Deal With Difficult Personalities

Most administrative assistants have had to deal with a lot of personalities coming in and out of the office space. Generally, these people will be pleasant, while others will be ticking time-bombs throbbing with compressed anger, ready to unleash on the polite administrative assistant.

When dealing with a difficult personality, admin staff usually have a witty charm about them. They can help the heated individual calm down and gain confidence in the company once again, by providing trust and reassuring the angry individual that all will be resolved as soon as possible.

2. They Can Be Seen As Someone Of Lesser Importance

Somehow, the administrative assistant position has been classified as a starting position for most companies. What most people don’t understand is that being an administrative assistant is a professional career in which people can excel.

Administrative assistants are so proud of their careers, their knowledge, and their humbleness, that it’s easy for them to simply brush off anyone who questions their plan for career advancement. They know how important their role is, and how they bring growth to the company they work for.

3. They Can Be Expected To Clean Up After Everyone

You would think with an office full of grown adults, that people would know how to clean up after themselves. Admin staff know that their job requires many nurturing duties, but they also know that they have a problem, when they start finding banana peels left to decay on the boardroom floor.

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Administrative assistants deal with messy co-workers by simply placing posters and signs reflecting their co-worker`s unethical workplace hygiene. They may not always call out an individual directly, but the message is clear, dirty dishes left on the kitchen counter and candy wrappers on the floor will not be tolerated.

4. They Can Be Expected To Fix Anything And Everything

Did you know that administrative assistants are IT technicians as well? They are expected to fix internet problems, connect employees to network printers, help with software, and then go back to filing paperwork and answering multiple phone lines. Not to mention the amount of times they’ve had to lug leaky garbage bags to the dumpster, change exploding toner bottles in the photo copier, refill empty ink pads and pens, pull old banker boxes from the dusty storage, and more.

Administrative assistants are not certified plumbers, electricians, or technicians of any kind. Yet, they find a way to solve the problem at hand with their amazing problem-solving skills and physical abilities.

5. They Can Be Expected To Know Everything, Even When Not Included In Meetings And Private Conversations

There are meetings and conference calls all day, in which they are not included in. Yet, they are expected to know what’s going on at all times.

Despite their inabilities to make executive decisions, they know more information than the typical employee. They are an information hub. This is because they have mastered the act of ease dropping, asking the right questions, and piecing bits of information together to obtain the right answers. Basically, they are all detectives.

6. They Can Be Blamed For Anything That Goes Wrong

They may not be the decision maker, but when everything goes awry, all fingers point to them as the culprit, or at least it’s their responsibility to solve the issue.

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To avoid being accused or blamed for anything, administrative assistants log their work day. They write everything down and create a systematic paper trail for themselves to cover their schedule from start to end, just in case of an unexpected hiccup.

7. They Can Be Expected To Always Be Available

Sometimes, administrative assistants eat as they work. They can be mid-bite into their lunch when they are approached by a co-worker about an upcoming meeting, broken internet connection, or even a flooded toilet.

Knowing when to draw the line is half the battle, because some co-workers can make a situation sound so much more urgent than it really is. For their own benefit, administrative assistants learn to make judgement calls based on the situation at hand. They will always agree to address the problem, but sometimes they decide that after lunch works best for them.

8. They Can Have Their Desk Used As A Dumping Station

They love the feeling of making a huge dent in their work pile, but if they walk away for just a moment, they are sure to be welcomed back by additional paperwork sitting in their inbox.

To keep up with steady incoming work, they sort and manage everything in categories and then prioritize them. Administrative assistants are extremely organized and know how to keep a productive workflow to handle large loads of labor.

9. They Can Have No Privacy

Being the assistant to pretty much everyone means that their desk is a free for all for those they work with. They are the keeper of keys, passwords, stationary, supplies and the great all might candy drawer.

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To keep their space to themselves, they develop homes for all company property outside of their personal bubble. Anything that is personal is kept far away in an opposing corner such as car keys, wallet, and cell phone.

10. They Can Lack Physical Activity

Someday, there’s too many emails, and too much paperwork piling into their inbox to even walk away. Sometimes, they may even sacrifice taking a break or lunch to complete a job.

Administrative assistants have such a great work ethic: they can easily multitask and work harder to find extra time during their day for a refreshing walk outside.

11. They Can Sometimes Be The Butt Of The Office Jokes

When administrative assistants make a mistake, which can happen, they are sometimes the butt of all jokes for the rest of the day.

To deal with mockery, they just chime in with everyone else and laugh at their own mistakes. They know that being able to admit their flaws and to learn from them is a sign of great leadership.

12. They Can Be Under Paid And Feel Unappreciated

The status of an administrative assistant position is debatable depending on the point of view it’s looked at. With the work-load of a hundred people, they are sometimes paid as if they are at the bottom of the totem pole.

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Sometimes their employers are so busy themselves, that the admin staff need to bring up the fact that a raise should be addressed. Sometimes employers forget how much their administrative assistants have done for the company, and they should be appreciated regularly.

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Last Updated on May 22, 2019

50 Great People To Follow On LinkedIn, No Matter Your Industry

50 Great People To Follow On LinkedIn, No Matter Your Industry

LinkedIn is an excellent platform to network with great people to help you in your career and businesses. However, with over 575 million people on the site, who should you follow? This list will steer you to the right people to follow, organized by categories of expertise.

Job Search Experts

You will likely have several jobs throughout the course of your career, and you will constantly need advice on new trends and strategies out there in the job market. Here are the LinkedIn experts who you should follow on these matters.

1. Liz Ryan is the CEO and founder of Human Workplace. Her articles on job searching are filled with creative and colorful cartoons.

2. Lou Adler is the author of The Essential Guide for Hiring and Getting Hired.

3. Dr. Marla Gottschalk will help you make an impact in a new job.

4. Hannah Morgan runs CareerSherpa.net, where she gives expert advice on job searching and how to be more visible online.

5. Alison Doyle is the CEO and Founder of CareerToolBelt.com.

Management Experts

They say that people leave managers, not jobs. These experts in LinkedIn will help you become your employees’ dream manager.

6. Jeff Weiner. How can we leave out the CEO of LinkedIn himself?

7. Nozomi Morgan is an executive coach. She can help you transition from a boss to a true leader.

8. Mickey Mikitani is the CEO of Rakuten. He constantly shares his expertise in managing a global player in e-commerce platforms.

9. Andreas von der Heydt was the head of Amazon’s Kindle Content and now the Director of Talent Acquisition. He has extensive experience in management, branding, and marketing.

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Productivity Experts

By maximizing your productivity, you can win in all aspects of life. The following LinkedIn experts will help you win big in your career.

10. Gretchen Rubin is a happiness coach and the bestselling author of the The Happiness Project.

11. Carson Tate is the founder of Working Simply. She advises us to include play in our schedules.

12. Greg Mckeown is an essentialist. Part of being an essentialist is saying no to many things so that we can focus on the things that matter.

13. Brian de Haaff, CEO of Aha! Labs Inc. provides strategies on how to be productive and happy at work at the same time.

Marketing Experts

14. Sujan Patel is VP of Marketing at When I Work, an employee scheduling software. He is an expert in content marketing and he even shares his ideas on content marketing in 2020.

15. Megan Berry is the Head of Product Development at Rebelmouse, a content marketing and AlwaysOn powerhouse.

16. Sean Gardner will help you navigate the social media landscape. This includes how to use different platforms to help accelerate your career. He is also the bestselling author of The Road to Social Media Success.

17. Christel Quek is an digital and marketing expert. She is the VP of South East Asia at Brandwatch. Their products help businesses utilize social media data to make better business decisions.

18. Jeff Bullas is a digital marketing expert. His blog has over 4 million readers annually.

19. Michael Stelzer is the CEO and Founder of social media powerhouse site, Social Media Examiner.

20. If you’re looking for inbound and content marketing expertise, follow Dharmesh Shah, Founder and CTO of Hubspot.

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21. David Edelman is a McKinsey partner and is at the helm of the Digital Marketing Strategy Practice Department.

22. Dave Kerpen leads the social media software company Likeable Local. He is the author of Likeable Social Media: How to delight your customers.

23. Clara Shih is the CEO of Hearsay Social and the author of The Facebook Era.

24. Aaron Lee is Grand Master of Customer Delight at Post Planner. He is an excellent resource for everything social media.

25. David Sable is the CEO of Y&R, one of the largest advertising firms in the world.

26. Content marketing trumps traditional marketing these days, and who else better to lead you in this area than Joe Pulizzi, Founder of Content Marketing Institute.

Personal Branding Experts

Part of what we market in our personal career is our brand. When people hear your name, what kind of brand comes into their mind? What traits and qualities do they associate with you?

Here are some personal branding experts from LinkedIn to improve your own brand.

27. Dorie Clark is the author of Stand Out and Reinventing You. He can help you craft the professional image you’ve always wanted.

28. Dan Schawbel is the managing partner of Millennial Branding. If you’re a millennial, Dan is the guy to help you craft your personal brand.

Other Notable Experts to Follow

29. Lisa Gates is the expert to follow if you’re negotiating for higher salaries and promotions.

30. If you’re a Baby Boomer, Marc Miller will help you navigate the continually changing landscape of the workplace.

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31. To avoid getting your resumé moved to the “No” pile, read Paul Freiberger’s excellent advice.

32. James Caan provides insightful ideas on careers in general. He is also a serial entrepreneur.

33. Jeff Haden writes on various topics, such as leadership and management. He is the owner of Blackbird Media.

34. If you’re looking for expert business advice on getting new customers and keeping them, follow Jay Baer.

35. Suzanne Lucas, aka Evil HR Lady, is a great human resources specialist.

36. If you need help in using Twitter to boost your career, Claire Diaz-Ortiz can guide you in the right direction.

37. Ryan Holmes is the CEO of Hootsuite, a social media management tool.

38. Customers are the lifeblood of a business and Colin Shaw focuses on revolutionizing this customer experience.

39. Brian Solis often reflects on the future of business and how technology can disrupt our world.

40. Nancy Lublin provides advice on more lighthearted topics, which are perfect after a long day’s work. She is the CEO behind Dosomething.org, a portal designed for social change; and the founder & CEO of Loris.ai and Crisis Text Line.

41. Katya Andresen provides advice on how to manage your career. She was the CEO of Cricket Media and now responsible for the SVP Card Customer Experience at Capital One.

42. Gallup has created a system to test what your strengths are and how to use them at work. Jim Clifton is the CEO of Gallup.

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43. Adam Grant is a Wharton Professor and the author of Give and Take, which provides advice on why being helpful at work can accelerate your career.

44. Hunter Walk is a partner at Homebrew Venture Capitalist Company and has specialty in product development and management.

45. If you’re running a nonprofit organization, follow Beth Kanter for expert advice on this area.

46. Emotional Intelligence is necessary to succeed in your career, and Daniel Goleman is your expert for that.

47. Rita J. King connects science, technology and business.

48. Tori Worthington Rose is a Creative Director at Mary Beth West Communications, LLC. She has extensive experience in sales and digital media.

49. If you’re looking for some advice on how to use writing and personal content marketing to boost your career, follow Ann Handley.

50. Tim Brown is the CEO at IDEO and shares his insights on Leadership and Creativity.

These are just some of the key thought leaders and movers in various industries. They will provide you with constant inspiration, as well as the willpower to pursue the career that you’ve always wanted. Their stream of expert ideas in their respective fields will help you become well-equipped in your professional pursuits.

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