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12 Challenges Administrative Assistants Face

12 Challenges Administrative Assistants Face

Administrative assistant positions are found in almost every industry. Whether it’s finance, mining, legal, film, and/or retail, this position can be extremely demanding, and definitely deserves some recognition. Some might believe that being an administrative assistant is easy. That’s not the case, administrative assistants work extremely hard. They are educated individuals, who have charming personalities, and can pretty much do anything.

1. They Can Be Forced To Deal With Difficult Personalities

Most administrative assistants have had to deal with a lot of personalities coming in and out of the office space. Generally, these people will be pleasant, while others will be ticking time-bombs throbbing with compressed anger, ready to unleash on the polite administrative assistant.

When dealing with a difficult personality, admin staff usually have a witty charm about them. They can help the heated individual calm down and gain confidence in the company once again, by providing trust and reassuring the angry individual that all will be resolved as soon as possible.

2. They Can Be Seen As Someone Of Lesser Importance

Somehow, the administrative assistant position has been classified as a starting position for most companies. What most people don’t understand is that being an administrative assistant is a professional career in which people can excel.

Administrative assistants are so proud of their careers, their knowledge, and their humbleness, that it’s easy for them to simply brush off anyone who questions their plan for career advancement. They know how important their role is, and how they bring growth to the company they work for.

3. They Can Be Expected To Clean Up After Everyone

You would think with an office full of grown adults, that people would know how to clean up after themselves. Admin staff know that their job requires many nurturing duties, but they also know that they have a problem, when they start finding banana peels left to decay on the boardroom floor.

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Administrative assistants deal with messy co-workers by simply placing posters and signs reflecting their co-worker`s unethical workplace hygiene. They may not always call out an individual directly, but the message is clear, dirty dishes left on the kitchen counter and candy wrappers on the floor will not be tolerated.

4. They Can Be Expected To Fix Anything And Everything

Did you know that administrative assistants are IT technicians as well? They are expected to fix internet problems, connect employees to network printers, help with software, and then go back to filing paperwork and answering multiple phone lines. Not to mention the amount of times they’ve had to lug leaky garbage bags to the dumpster, change exploding toner bottles in the photo copier, refill empty ink pads and pens, pull old banker boxes from the dusty storage, and more.

Administrative assistants are not certified plumbers, electricians, or technicians of any kind. Yet, they find a way to solve the problem at hand with their amazing problem-solving skills and physical abilities.

5. They Can Be Expected To Know Everything, Even When Not Included In Meetings And Private Conversations

There are meetings and conference calls all day, in which they are not included in. Yet, they are expected to know what’s going on at all times.

Despite their inabilities to make executive decisions, they know more information than the typical employee. They are an information hub. This is because they have mastered the act of ease dropping, asking the right questions, and piecing bits of information together to obtain the right answers. Basically, they are all detectives.

6. They Can Be Blamed For Anything That Goes Wrong

They may not be the decision maker, but when everything goes awry, all fingers point to them as the culprit, or at least it’s their responsibility to solve the issue.

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To avoid being accused or blamed for anything, administrative assistants log their work day. They write everything down and create a systematic paper trail for themselves to cover their schedule from start to end, just in case of an unexpected hiccup.

7. They Can Be Expected To Always Be Available

Sometimes, administrative assistants eat as they work. They can be mid-bite into their lunch when they are approached by a co-worker about an upcoming meeting, broken internet connection, or even a flooded toilet.

Knowing when to draw the line is half the battle, because some co-workers can make a situation sound so much more urgent than it really is. For their own benefit, administrative assistants learn to make judgement calls based on the situation at hand. They will always agree to address the problem, but sometimes they decide that after lunch works best for them.

8. They Can Have Their Desk Used As A Dumping Station

They love the feeling of making a huge dent in their work pile, but if they walk away for just a moment, they are sure to be welcomed back by additional paperwork sitting in their inbox.

To keep up with steady incoming work, they sort and manage everything in categories and then prioritize them. Administrative assistants are extremely organized and know how to keep a productive workflow to handle large loads of labor.

9. They Can Have No Privacy

Being the assistant to pretty much everyone means that their desk is a free for all for those they work with. They are the keeper of keys, passwords, stationary, supplies and the great all might candy drawer.

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To keep their space to themselves, they develop homes for all company property outside of their personal bubble. Anything that is personal is kept far away in an opposing corner such as car keys, wallet, and cell phone.

10. They Can Lack Physical Activity

Someday, there’s too many emails, and too much paperwork piling into their inbox to even walk away. Sometimes, they may even sacrifice taking a break or lunch to complete a job.

Administrative assistants have such a great work ethic: they can easily multitask and work harder to find extra time during their day for a refreshing walk outside.

11. They Can Sometimes Be The Butt Of The Office Jokes

When administrative assistants make a mistake, which can happen, they are sometimes the butt of all jokes for the rest of the day.

To deal with mockery, they just chime in with everyone else and laugh at their own mistakes. They know that being able to admit their flaws and to learn from them is a sign of great leadership.

12. They Can Be Under Paid And Feel Unappreciated

The status of an administrative assistant position is debatable depending on the point of view it’s looked at. With the work-load of a hundred people, they are sometimes paid as if they are at the bottom of the totem pole.

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Sometimes their employers are so busy themselves, that the admin staff need to bring up the fact that a raise should be addressed. Sometimes employers forget how much their administrative assistants have done for the company, and they should be appreciated regularly.

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Last Updated on July 10, 2020

Feeling Stuck in Your Career? How to Break Free and Get Ahead

Feeling Stuck in Your Career? How to Break Free and Get Ahead

Have you ever caught yourself in a daydream where you’ve gone for that upcoming promotion, and you’re now the boss at work? Or how about the one where you’ve summoned up all your courage to quit a job where you’re feeling stuck in your career and live your dream instead? Or when you’ve changed career paths to do what really makes you happy?

Then, you snapped back to reality and realized that you’re not the boss, not living your dream, and not even happy in the career path that you’re on.

Over the years I’ve worked with hundreds of individuals who’ve told me they feel stuck in their careers, that something had to change for them to break free and be happy, but they lacked the confidence to take that step. My mission is to make sure that nobody feels stuck in their career because of a momentary lapse in bravery that’s dragged on for too long.

Read on to find out how you can stop feeling stuck in your career, break free, and get ahead at work. .

Here are my top ten tips for becoming unstuck in your career.

1. Make Time for You

If you’re feeling stuck, frustrated, or unhappy with how your career is panning out, the first step is to work out why.

Maybe you’ve arrived in your current career by accident and haven’t ever made time to deliberately think or plan what you’d love to do and how you’d get there.

Prioritizing time to think is the first step you need to take to stop feeling stuck and start getting ahead. Book some time into your day where you can have an uninterrupted meeting with yourself. This is your thinking time.

Work out what makes you happy at work, what doesn’t, and where you might want to go. Decide on the steps you want to take to progress your career in the direction that you want it to take.

For example, are there training days, evening courses, or online learning that you can do? Have you considered getting a mentor to help you get ahead?

By booking in a meeting with yourself, it signals it’s important (to you and your colleagues) and also stops others spotting a gap in your day and filling it with a meeting.

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2. Grow Your Network Before You Need It

Who you know is more important than what you know for career progression. Don’t wait until you’re feeling stuck in your career to start expanding your networks. Do it now.

Adam Grant, the author of Give and Take, says you’re 58% more likely to get a new job through your weak ties than through your strong ones. Your strong ties are those in your immediate circle whom you interact with often. Your weak ties are your friends of friends. They move in different circles to you, they know different people, make different connections, and are more likely to introduce you to new and different opportunities[1].

When I was thinking about setting up my current company, Lucidity, I turned up to every networking event. I drank a lot of coffees with a lot of different people to understand what they did, to ask for advice, to unpick what their problems were, and to look for opportunities for collaboration and connections.

It paid off because, when I launched my business, I let my network know how I could help them, and soon I had my first clients.

Pay attention to building and nurturing your networks and focus on how you can add value to other. That’s where your next career opportunity is most likely to come from.

3. Surround Yourself With People Who Inspire You

According to Tim Ferriss, “You are the average of the five people you most associate with,” and his associations with different people ebbs and flows depending on what he’s working on and trying to achieve[2].

For example, if you are trying to be fitter, it’s easier if you hang around with people who love doing exercise–they help you to up your game.

If you want that promotion, a career change, or to set up your own business, seek out people who are excelling at it already. They’ll have valuable things to teach you about breaking free and getting ahead.

4. Work on Your Personal Brand

Jeff Bezos defines a personal brand as “what people say about you when you’re not in the room.” People will talk about you when you are not in the room anyway, so you might as well be deliberate about what you’d like people to say!

Your personal brand isn’t about pretending to be something you’re not. That can actually keep you feeling stuck in your career. It’s really about being your best “real you.” It’s about owning your strengths and being purposeful about how you want to be perceived by others.

What do you want to be known for? By being more deliberate about how you want to come across and what you’re looking for in your career, you’ll increase your chance of attracting the right opportunities.

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Once you’ve given your personal brand some thought, make sure that you show up online. Is your LinkedIn profile up to date? And if you don’t have one, get one. Make sure it communicates what you want to be known for and that it’s consistent with your other social media profiles.

Try these 5 Steps to Master Networking Skills and Perfect Your Personal Branding.

5. Be Accountable

Achieve your career goals faster, and grow and learn by making yourself accountable. Tell other people your goals and a timeline. and have them to hold you accountable.

For example, you might want to get a promotion by the end of the year, have decided the sector you want to move to by the end of the month, or have got your new business idea before the next pay day. Whatever your ambitions are, you can tell a friend or a colleague, or share this with a mentor or a mastermind group.

When we tell other people our goals and intentions, they hold us accountable, and we are more likely to make progress faster.

6. Make Sure Your Values Are Aligned With Your Company’s

All the professional development, goal setting, and networks in the world won’t make you happy if you’re working for a company that ultimately has opposing values to yours.

Figure out what’s important to you in a job. For example, does your company’s product help people live a better life? Do you feel strongly about your company’s ethics and social responsibility? Does the company culture allows employees to be themselves and shine? Or maybe flexible working and more holidays for employees with families is where your heart is?

Some companies put their employees well-being at the core of their business; others put profits first. If you feel that your values don’t match the core values of your employer, it could be a reason why you’re feeling stuck in your career and unhappy.

It’s important to work through this and identify whether it’s the job that is not right for you, or if it’s a great job but the organization or sector is wrong for you.

7. Get out of Your Comfort Zone

Your comfort zone is your safe place. For any change to happen, you have to step out of your comfort zone.

It’s actually much easier not to change anything and to keep grumbling on about how you’re stuck and unhappy in your career than to step outside of your comfort zone to address the fearful unknowns associated with change. It’s part of human nature that we’d put up with the devil we know rather than risk the devil we don’t.

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This is true even if the devil we know is a boring, unfulfilling job because we’re wired to think that making a change to find a better option might actually leave us worse off.

If you feel stuck, it might be that your confidence has got the better of you.

To get ahead at work, start taking small steps outside of your comfort zone. Consider what you’re scared of that is stopping you from making a change. Then, tackle that in small steps.

For example, if you know that to move into the job you want, you’ll have to do more public speaking, but public speaking terrifies you so much it’s stopping you from going for the job, then start small to build your confidence. You can speak up more in team meetings, then slowly build from there.

You might also choose to set up or be part of a specific group. One of my clients, who found that confidence was holding her team back in achieving work goals, set up a “get out of your comfort zone club,” where they challenge and support each other to build their confidence by regularly leaving their comfort zones.

8. Learn to Embrace Failure

Failure is part of life. A New York University study found that children learning to walk averaged 2,368 steps and fell 17 times an hour[3]. Failure is simply the natural path to success.

The truth is that we don’t get everything right the first time. We fail, we learn, we pick ourselves up, and we try again.

In my experience, it’s common that whilst the theory of learning from failure is supported, the reality of being open about failures to enable personal learning is much harder to achieve.

We don’t like to admit that we’ve failed. We have a fight or flight response to failure. It’s a normal gut reaction to ask ourselves: “Will I get away with it if I don’t tell anyone?” We are fearful of criticism, of losing face in front of others, or even being fired for failure.

However, if you’re going to stop feeling stuck in your career, you must be open to learning from failure.

Reframe failure by viewing everything as an experiment because you can’t have a failed experiment—you just learn whether something works or not. Think of Edison inventing the lightbulb, when he said:

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“I’ve not failed. I’ve just found 10,000 ways that won’t work.”

9. Build Your Resilience

Resilience is the ability to tackle difficulties and setbacks, to bounce back, regroup, and to keep going.

Getting unstuck in your career, taking a different path, and achieving the results you want will take resilience. Having resilience is also the capacity to choose how you respond to the unexpected things that life throws your way and adapt and thrive in times of complex change.

Given that the world we live in is in constant flux, and the only thing that is certain is uncertainty, the ability to adapt and bounce back is an important life skill, as well as a career skill.

In her book Grit: The Power of Passion and Perseverance, Angela Duckworth’s research shows that when measuring success, the ability to persevere beats talent every time.

Learn more about how to build resilience in this guide: What Is Resilience and How to Always Be Resilient (Step-By-Step Guide)

10. Ask for Help

It can be hard to ask for help, as it can make us feel vulnerable.

No one person can be expected to have all the answers. That’s why we need a group of people that we can go to for help, people who can pick us up when we have setbacks and also help us to celebrate success.

My advice is to be deliberate about creating your group. You can do that with a tool called a “Me Map”:

  1. Write down all the things that you might need support with, like help with career progression, interview practice, making new connections, talking through business plans, learning from failure, etc.
  2. Next to each thing, write the names of the people you go to when you need that particular thing.
  3. Make sure you get in touch and regularly connect with them.

Final Thoughts

You can stop feeling stuck in your career, break free, and get ahead at work by applying the tips in this article. Start small by incorporating three new things in your first week, and then adding more as your comfort zone and capacity expands.

Remember, no matter how stuck you feel, it’s never too late to make a change and land the career that you truly want.

More Tips to Stop Feeling Stuck in Your Career

Featured photo credit: NEW DATA SERVICES via unsplash.com

Reference

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