Advertising
Advertising

10 Things You Should Do In Your First Week in IT

10 Things You Should Do In Your First Week in IT
It’s your first week in the IT industry. This can be an overwhelming time in your career, as there’s so much to learn and a lot to do. Make it easier by learning ten things you can do in your first week in IT.

Learn Who The Key Contacts Are

Every office has a few key people that should be contacted in certain situations. Your manager should be able to help with most of the things that you do in your day-to-day activities.

However, some situations will call for others to help. These kinds of things your manager may not be able to do. What kinds of people are they?

There may be someone on your office that is responsible for fixing the printer when it breaks. The last thing you want is a broken printer when you need to print something important. If you know who to approach to report it, then you send the impression that you can take action and like to get problems solved.

There could be someone else that sets up access to systems, if it’s not your manager. These could be administration systems, workflow, documentation and email systems. Learn who these people are and speak to them if you need to.

There’s often also someone in the office that seems to know who everyone is. The kind of person who you can ask “who should I speak to about…” and they can tell you the answer. This is an important person to know as they can help you get things done easier.

Keep Asking Questions

The first week in any new job is tough, especially in IT. Organizations do the same things differently, and they often run different systems and applications. One way to find out about all of these is to ask questions.

Being the new person in a job means you’ll be asking a lot of questions. You won’t learn everything you need to know on your first day, though. I suggest you continue to ask questions after your first day.

Advertising

Ask people how things work, what needs to be done, when certain things happen, where information gets sent, and how things happen. Ask as many questions as you need. You’re the new person so you’re allowed to, and even expected to.

Be Proactive When Introducing Yourself

You’ll be seeing a lot of new faces in your new job. You may have met some people during the interview process and as part of your team on the first day, but you’ll see a lot more during your first week.

Try to take an active approach when meeting new people. There’s not always going to be someone around to introduce you, and if you work in the same office, you’ll probably see them again.

Starting off with a simple “Hi” is enough. You can mention you’re new here and ask for their name, and offer yours. Most people will be pretty friendly to the new person.

If they aren’t, don’t take it personally. They just might be having a bad day. If you stay positive about it, it will be easier to move on from it.

Learn the Unwritten Rules

Every office has a set of unwritten rules. And most offices are different. I’ve worked in a consulting role for the last few years, and have been in many different offices. I’ve noticed they all have their own unwritten rules, which are things that people do but don’t really talk about.

These unwritten rules can include things like:

Advertising

  • Who cleans the kitchen? When is it cleaned? Who is responsible for emptying and filling the dishwasher?
  • Is the fridge available for everyone to use? Are there certain sections that are everyone’s food and others that are private?
  • Do you need to book all meeting rooms before using them, or can you walk into it if they are free?
  • What happens when the coffee or tea runs out?
  • What happens when the printer runs out of paper or ink?
  • When and where do people eat lunch? Is eating at your desk acceptable or frowned upon?

It’s a good idea to notice little things like this and see if certain behaviors and events happen. It will make you fit in more and help you become more accepted in your new role.

Keep Track Of Your Accomplishments

Here will be a lot of things that you get to work on at the start of your IT career. This isn’t just in your first week–it applies to your first few months or first year. As the work comes and goes, you get things done, some big and some small. You may have some pretty big achievements in all of that.

When it comes time for your performance review, you’re often asked to list your achievements. Instead of trying to remember them all at the end of the year, I suggest writing them down and keeping a record of them as they happen. This will allow you to add more detail to them, as they are fresher in your mind, and will mean it’s easier for you to complete your performance review later in the year.

Write down small and big achievements. You can always trim the list later in the year if other, better achievements come along.

Organize Your Desk

You’ll most likely be spending a lot of time at your desk, at your computer. Even if you have a job that involves moving around and going to different places, you will probably find yourself at your desk quite a lot.

I suggest getting your desk organized early in your role. This doesn’t mean just setting up your keyboard and mouse. Get yourself some stationery if you need it, such as folders, pens, books, pen holders. If you need some document trays, try to get some of those. Get your phone connected, voicemail set up, and any other cables sorted out.

This will make it easier for you to do your job when you get busy. You don’t want to be figuring out how to get stationery or correcting a voicemail message when you’ve got other things that need to be done.

Advertising

Set Up a To Do List

One of the most effective ways to get things done at work is to set up a To Do list.

This is simply a list of things that you need to do at work. It can start small, with only a few things on it, like getting supplies or speaking to someone. As your role grows, you’ll get more work to do and need some way of tracking it.

I personally use Microsoft Outlook’s task feature to keep track of work-related tasks. It’s simple, and all of the places I’ve worked have Outlook installed. I’ve seen other people use Evernote or even a pen and paper. Whatever works for you, as long as you’re writing down what you need to do, you should receive the benefits of it.

Update Your Social Media

Getting a new job is great. It’s a big step in your career. It’s also important to make it known. Not in a bragging capacity, but just to let other people know. This should be done on your social media profiles.

The important one is LinkedIn, the professional networking site. Set up a LinkedIn profile if you haven’t already. If you have, update your title, company and role information. Making sure this is up to date will make it easier to connect with other people.

If you use other social sites like Facebook or Twitter, you may wish to update it there as well.

Learn Your Neighborhood

Where there are offices, there are usually smaller shops around to support them. Near offices, you can find coffee shops for the morning pick-me-up, cafés and sandwich shops for lunches, and even other services such as post offices and pharmacies. During your first week, it’s good to learn where these places are.

Advertising

Google Maps is a good tool for finding some of the bigger services. It may not be able to tell you where to find the best flat white coffee, but it can tell you where the nearest grocery store or post office is.

Have a walk at lunchtime or before work to see what’s in the area and what might be worth knowing about. This not only helps when you’re looking for it later, but you can also help when other people are looking for places.

Read Lots of Internal Documentation

Companies often send out internal documentation for their employees to read. This can come in many forms, such as emails, brochures, and larger documents. This documentation is used for many reasons including updating the staff on the latest events, promoting products, or offering  training.

A good way to improve your career and your effectiveness at your job is to read the documentation that the company provides. There should be documentation that relates to your role, such as how things work and how it all fits together.

There could also be other documents worth reading, such as company announcements, process documents and company history. This can make you more educated and informed about the company, which is often a good thing.

Well I hope these tips will be useful in your first week on the job. What other tips do you have for those in their first week?

More by this author

5 Tips for Recovering After a Long Day at Work Burnt Out What To Do If You’re Feeling Burnt Out Already young IT intern 5 Tips For Your First IT Internship 5 Things To Do While Waiting For Your Computer 4 Kinds of Non-IT People Who Can Help Your IT Career

Trending in Work

110 Huge Differences Between A Boss And A Leader 217 Versatile Work Skills Employers Want to See in Potential Employees 317 Tactics to Drastically Improve Communication in Relationships 4What are MBTI Types and How Can They Affect Your Career Choices? 5How to Use Visual Learning to Boost Your Career or Business

Read Next

Advertising
Advertising

Last Updated on August 16, 2018

10 Huge Differences Between A Boss And A Leader

10 Huge Differences Between A Boss And A Leader

When you try to think of a leader at your place of work, you might think of your boss – you know, the supervisor in the tasteful office down the hall.

However, bosses are not the only leaders in the office, and not every boss has mastered the art of excellent leadership. Maybe the best leader you know is the co-worker sitting at the desk next to yours who is always willing to loan out her stapler and help you problem solve.

You see, a boss’ main priority is to efficiently cross items off of the corporate to-do list, while a true leader both completes tasks and works to empower and motivate the people he or she interacts with on a daily basis.

A leader is someone who works to improve things instead of focusing on the negatives. People acknowledge the authority of a boss, but people cherish a true leader.

Puzzled about what it takes to be a great leader? Let’s take a look at the difference between a boss and a leader, and why cultivating quality leadership skills is essential for people who really want to make a positive impact.

1. Leaders are compassionate human beings; bosses are cold.

It can be easy to equate professionalism with robot-like impersonal behavior. Many bosses stay holed up in their offices and barely ever interact with staff.

Even if your schedule is packed, you should always make time to reach out to the people around you. Remember that when you ask someone to share how they are feeling, you should be prepared to be vulnerable and open in your communication as well.

Does acting human at the office sound silly? It’s not.

A lack of compassion in the office leads to psychological turmoil, whereas positive connection leads to healthier staff.[1]

If people feel that you are being open, honest and compassionate with them, they will feel able to approach your office with what is on their minds, leading to a more productive and stress-free work environment.

Advertising

2. Leaders say “we”; bosses say “I”.

Practice developing a team-first mentality when thinking and speaking. In meetings, talk about trying to meet deadlines as a team instead of using accusatory “you” phrases. This makes it clear that you are a part of the team, too, and that you are willing to work hard and support your team members.

Let me explain:

A “we” mentality shifts the office dynamic from “trying to make the boss happy” to a spirit of teamwork, goal-setting, and accomplishment.

A “we” mentality allows for the accountability and community that is essential in the modern day workplace.

3. Leaders develop and invest in people; bosses use people.

Unfortunately, many office climates involve people using others to get what they want or to climb the corporate ladder. This is another example of the “me first” mentality that is so toxic in both office environments and personal relationships.

Instead of using others or focusing on your needs, think about how you can help other people grow.

Use your building blocks of compassion and team-mentality to stay attuned to the needs of others note the areas in which you can help them develop. A great leader wants to see his or her people flourish.

Make a list of ways you can invest in your team members to help them develop personally and professionally, and then take action!

4. Leaders respect people; bosses are fear-mongering.

Earning respect from everyone on your team will take time and commitment, but the rewards are worth every ounce of effort.

A boss who is a poor leader may try to control the office through fear and bully-like behavior. Employees who are petrified about their performance or who feel overwhelmed and stressed by unfair deadlines are probably working for a boss who uses a fear system instead of a respect system.

Advertising

What’s the bottom line?

Work to build respect among your team by treating everyone with fairness and kindness. Maintain a positive tone and stay reliable for those who approach you for help.

5. Leaders give credit where it’s due; bosses only take credits.

Looking for specific ways to gain respect from your colleagues and employees? There is no better place to start than with the simple act of giving credit where it is due.

Don’t be tempted to take credit for things you didn’t do, and always go above and beyond to generously acknowledge those who worked on a project and performed well.

You might be wondering how you can get started:

  • Begin by simply noticing which team member contributes what during your next project at work.
  • If possible, make mental notes. Remember that these notes should not be about ways in which team members are failing, but about ways in which they are excelling.
  • Depending on your leadership style, let people know how well they are doing either in private one-on-one meetings or in a group setting. Be honest and generous in your communication about a person’s performance.

6. Leaders see delegation as their best friend; bosses see it as an enemy.

If delegation is a leader’s best friend, then micromanagement is the enemy.

Delegation equates to trust and micromanagement equates to distrust. Nothing is more frustrating for an employee than feeling that his or her every movement is being critically observed.

Encourage trust in your office by delegating important tasks and acknowledging that your people are capable, smart individuals who can succeed!

Delegation is a great way to cash in on the positive benefits of a psychological phenomenon called a self-fulfilling prophecy. In a self-fulfilling prophecy, a person’s expectations of another person can cause the expectations to be fulfilled.[2]

In other words, if you truly believe that your team member can handle a project or task, he or she is more likely to deliver.

Advertising

Learn how to delegate in my other article:

How to Delegate Work (the Definitive Guide for Successful Leaders)

7. Leaders work hard; bosses let others do the work.

Delegation is not an excuse to get out of hard work. Instead of telling people to go accomplish the hardest work alone, make it clear that you are willing to pitch in and help with the hardest work of all when the need arises.

Here’s the deal:

Showing others that you work hard sets the tone for your whole team and will spur them on to greatness.

The next time you catch yourself telling someone to “go”, a.k.a accomplish a difficult task alone, change your phrasing to “let’s go”, showing that you are totally willing to help and support.

8. Leaders think long-term; bosses think short-term.

A leader who only utilizes short-term thinking is someone who cannot be prepared or organized for the future. Your colleagues or staff members need to know that they can trust you to have a handle on things not just this week, but next month or even next year.

Display your long-term thinking skills in group talks and meetings by sharing long-term hopes or concerns. Create plans for possible scenarios and be prepared for emergencies.

For example, if you know that you are losing someone on your team in a few months, be prepared to share a clear plan of how you and the remaining team members can best handle the change and workload until someone new is hired.

9. Leaders are like your colleagues; bosses are just bosses.

Another word for colleague is collaborator. Make sure your team knows that you are “one of them” and that you want to collaborate or work side by side.

Advertising

Not getting involved in the going ons of the office is a mistake because you will miss out on development and connection opportunities.

As our regular readers know, I love to remind people of the importance of building routines into each day. Create a routine that encourages you to leave your isolated office and collaborate with others. Spark healthy habits that benefit both you and your co-workers.

10. Leaders put people first; bosses put results first.

Bosses without crucial leadership training may focus on process and results instead of people. They may stick to a pre-set systems playbook even when employees voice new ideas or concerns.

Ignoring people’s opinions for the sake of company tradition like this is never truly beneficial to an organization.

Here’s what I mean by process over people:

Some organizations focus on proper structures or systems as their greatest assets instead of people. I believe that people lend real value to an organization, and that focusing on the development of people is a key ingredient for success in leadership.

Learning to be a leader is an ongoing adventure.

This list of differences makes it clear that, unlike an ordinary boss, a leader is able to be compassionate, inclusive, generous, and hard-working for the good of the team.

Instead of being a stereotypical scary or micromanaging-obsessed boss, a quality leader is able to establish an atmosphere of respect and collaboration.

Whether you are new to your work environment or a seasoned administrator, these leadership traits will help you get a jump start so that you can excel as a leader and positively impact the people around you.

For more inspiration and guidance, you can even start keeping tabs on some of the world’s top leadership experts. With an adventurous and positive attitude, anyone can learn good leadership.

Featured photo credit: Unsplash via unsplash.com

Reference

Read Next