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10 Things You Should Do In Your First Week in IT

10 Things You Should Do In Your First Week in IT
It’s your first week in the IT industry. This can be an overwhelming time in your career, as there’s so much to learn and a lot to do. Make it easier by learning ten things you can do in your first week in IT.

Learn Who The Key Contacts Are

Every office has a few key people that should be contacted in certain situations. Your manager should be able to help with most of the things that you do in your day-to-day activities.

However, some situations will call for others to help. These kinds of things your manager may not be able to do. What kinds of people are they?

There may be someone on your office that is responsible for fixing the printer when it breaks. The last thing you want is a broken printer when you need to print something important. If you know who to approach to report it, then you send the impression that you can take action and like to get problems solved.

There could be someone else that sets up access to systems, if it’s not your manager. These could be administration systems, workflow, documentation and email systems. Learn who these people are and speak to them if you need to.

There’s often also someone in the office that seems to know who everyone is. The kind of person who you can ask “who should I speak to about…” and they can tell you the answer. This is an important person to know as they can help you get things done easier.

Keep Asking Questions

The first week in any new job is tough, especially in IT. Organizations do the same things differently, and they often run different systems and applications. One way to find out about all of these is to ask questions.

Being the new person in a job means you’ll be asking a lot of questions. You won’t learn everything you need to know on your first day, though. I suggest you continue to ask questions after your first day.

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Ask people how things work, what needs to be done, when certain things happen, where information gets sent, and how things happen. Ask as many questions as you need. You’re the new person so you’re allowed to, and even expected to.

Be Proactive When Introducing Yourself

You’ll be seeing a lot of new faces in your new job. You may have met some people during the interview process and as part of your team on the first day, but you’ll see a lot more during your first week.

Try to take an active approach when meeting new people. There’s not always going to be someone around to introduce you, and if you work in the same office, you’ll probably see them again.

Starting off with a simple “Hi” is enough. You can mention you’re new here and ask for their name, and offer yours. Most people will be pretty friendly to the new person.

If they aren’t, don’t take it personally. They just might be having a bad day. If you stay positive about it, it will be easier to move on from it.

Learn the Unwritten Rules

Every office has a set of unwritten rules. And most offices are different. I’ve worked in a consulting role for the last few years, and have been in many different offices. I’ve noticed they all have their own unwritten rules, which are things that people do but don’t really talk about.

These unwritten rules can include things like:

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  • Who cleans the kitchen? When is it cleaned? Who is responsible for emptying and filling the dishwasher?
  • Is the fridge available for everyone to use? Are there certain sections that are everyone’s food and others that are private?
  • Do you need to book all meeting rooms before using them, or can you walk into it if they are free?
  • What happens when the coffee or tea runs out?
  • What happens when the printer runs out of paper or ink?
  • When and where do people eat lunch? Is eating at your desk acceptable or frowned upon?

It’s a good idea to notice little things like this and see if certain behaviors and events happen. It will make you fit in more and help you become more accepted in your new role.

Keep Track Of Your Accomplishments

Here will be a lot of things that you get to work on at the start of your IT career. This isn’t just in your first week–it applies to your first few months or first year. As the work comes and goes, you get things done, some big and some small. You may have some pretty big achievements in all of that.

When it comes time for your performance review, you’re often asked to list your achievements. Instead of trying to remember them all at the end of the year, I suggest writing them down and keeping a record of them as they happen. This will allow you to add more detail to them, as they are fresher in your mind, and will mean it’s easier for you to complete your performance review later in the year.

Write down small and big achievements. You can always trim the list later in the year if other, better achievements come along.

Organize Your Desk

You’ll most likely be spending a lot of time at your desk, at your computer. Even if you have a job that involves moving around and going to different places, you will probably find yourself at your desk quite a lot.

I suggest getting your desk organized early in your role. This doesn’t mean just setting up your keyboard and mouse. Get yourself some stationery if you need it, such as folders, pens, books, pen holders. If you need some document trays, try to get some of those. Get your phone connected, voicemail set up, and any other cables sorted out.

This will make it easier for you to do your job when you get busy. You don’t want to be figuring out how to get stationery or correcting a voicemail message when you’ve got other things that need to be done.

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Set Up a To Do List

One of the most effective ways to get things done at work is to set up a To Do list.

This is simply a list of things that you need to do at work. It can start small, with only a few things on it, like getting supplies or speaking to someone. As your role grows, you’ll get more work to do and need some way of tracking it.

I personally use Microsoft Outlook’s task feature to keep track of work-related tasks. It’s simple, and all of the places I’ve worked have Outlook installed. I’ve seen other people use Evernote or even a pen and paper. Whatever works for you, as long as you’re writing down what you need to do, you should receive the benefits of it.

Update Your Social Media

Getting a new job is great. It’s a big step in your career. It’s also important to make it known. Not in a bragging capacity, but just to let other people know. This should be done on your social media profiles.

The important one is LinkedIn, the professional networking site. Set up a LinkedIn profile if you haven’t already. If you have, update your title, company and role information. Making sure this is up to date will make it easier to connect with other people.

If you use other social sites like Facebook or Twitter, you may wish to update it there as well.

Learn Your Neighborhood

Where there are offices, there are usually smaller shops around to support them. Near offices, you can find coffee shops for the morning pick-me-up, cafés and sandwich shops for lunches, and even other services such as post offices and pharmacies. During your first week, it’s good to learn where these places are.

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Google Maps is a good tool for finding some of the bigger services. It may not be able to tell you where to find the best flat white coffee, but it can tell you where the nearest grocery store or post office is.

Have a walk at lunchtime or before work to see what’s in the area and what might be worth knowing about. This not only helps when you’re looking for it later, but you can also help when other people are looking for places.

Read Lots of Internal Documentation

Companies often send out internal documentation for their employees to read. This can come in many forms, such as emails, brochures, and larger documents. This documentation is used for many reasons including updating the staff on the latest events, promoting products, or offering  training.

A good way to improve your career and your effectiveness at your job is to read the documentation that the company provides. There should be documentation that relates to your role, such as how things work and how it all fits together.

There could also be other documents worth reading, such as company announcements, process documents and company history. This can make you more educated and informed about the company, which is often a good thing.

Well I hope these tips will be useful in your first week on the job. What other tips do you have for those in their first week?

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Last Updated on June 25, 2019

How to Ace an Interview: 10 Tips from a Professional Career Advisor

How to Ace an Interview: 10 Tips from a Professional Career Advisor

Wondering how to ace an interview? In this article, you will learn everything you need to nail your dream job — from resume submission to the end of the interview cycle.

In order to land a job interview, you must start with submitting a great resume. Submitting resumes is generally done by, “apply now”, the way many apply for consideration to a job requisition. Even if not applying the tradition way, let’s say, emailing someone in your network about an opportunity- you will still need a great resume.

So first thing first, work on your resume.

Today in the United States, 98% of organizations use applicant tracking systems (ATS) to extract information from an applicant’s resume to build a digital applicant profile that can be searched, filtered, and/or ranked.[1] So, a resume that is ATS friendly is part one for landing and acing a job interview.

To do this, a resume must have certain formatting and keywords to get the resume through the scan and into the hands of a recruiter. Without a resume that works with and for today’s technology and requirements, an interview can be difficult to land.

Here’s a great DIY Resume Guide (Do it Yourself Resume Guide) to help you craft an ATS and Recruiter friendly resume:[2]

There used to be a time where a job application was enough, today, an ATS friendly resume leads all methods in landing a job interview.

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Now, let’s talk about acing that interview.

A job interview is part 2 of the job application process. An interview is where applicants that have met the minimum requirements are selected to discuss the job opportunity with the employer or hiring manager.

Interviews are generally conducted via telephone, in person, and or applications/technology such as Skype. When the interview is landed, these 10 tips will help you ace the job interview:

1. Going for a Job Opportunity That Speaks to Your Passion

Having a passion for the job/ industry is extremely important. Doing something that aligns with inner passion is important for quality of life.

People that have passion for the job that they are interviewing for generally have better interview experiences. When we talk about what we love, it is seen in our faces, our body language, and heard in our tone. Here’re 10 Reasons Why Following Your Passion Is More Important Than Money.

In short, consideration of talents, discovering the things that make you happy and sad, and what you love losing yourself in.

2. Study the Job Description: Essential Job Functions and Qualification Requirements

Doing this will allow you the opportunity to develop examples of past and present experience that relate to the essential job functions and required qualifications.

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Examples of experience is always a plus for interviewers, painting a full picture goes a long way. Even when not asked for an example, it is always a plus to tie answers to interview questions to examples from your experience.

If there is a portfolio (work samples: images, writing samples, published work, videos, awards, etc.) of work- that’s even better!

3. Research the Company and the Interviewer(s)

Being an employee means entering into a relationship with an employer. In many areas of life, research is done prior to committing; researching a company prior to an interview is no different.

It is important to determine if the company is a good fit and therefore makes it easier to answer “why do you want to work here?” It helps better verbalize how past experience, skills, and values align with the company’s mission, and it shows the interviewer that you are interested in more than just a job.

4. Think Positive and Tap into Confidence

Positivity exudes confidence and both are necessary, so the employers knows that trust can be given.

Thoughts lead to action, therefore, operating from a positive perspective will reveal confidence. The goal of the interview is to land the job offer; employers need to believe that you believe in yourself so that they can believe you. Here are a few tips for positive thinking.

5. Have Copies of the Resume Used to Apply for the Job

It’s always good to be ready for extra interviewers in the room; many interviews today are panel interviews/ multi-person interviews.

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Though a resume was likely submitted with the application, it is always a good idea to come with extra copies in anticipation of the potential need. If there was no resume submission, it is crucial that you provide a copy during the interview; doing this shows the employer preparedness and resolution to challenges.

6. Plan for Behavior Based Interview Questions

Most companies use pre-selected questions, often times having a list of behavior-based questions. Usually these questions start with: “provide an example of”, “tell me about a time when”, and/or “describe a time/situation when”.

Having examples of problems solved and strategies used, initiatives led, contributions to teams and departments, will help ace a job interview. Painting a picture to help employers see skills, qualifications, and experience is extremely important during a job interview.

7. Make a List of Selling Points

It’s important to be proactive about the selling points that you want to make in an interview. This is where a portfolio works great! It is a great idea to make a list of selling points that reaffirms and demonstrates skills, qualifications, and experience.

Consider: awards, programs/ processes launched that led to cost savings and/or profitability, training/education, etc.

8. Showcase a Mixture of Personality and Professionalism

Companies like to make sure that interviewees are a good match for the company culture. Having a good balance of personality and professionalism during a job interview is key.

Personality can be shown when discussing hobbies, community service or extracurricular activities in answers to behavior-based questions, when describing your passion, and when discussing selling points.

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9. Have Your Questions Ready- Interviewing Isn’t One-Sided

Interviews are two-sided, like all relationships (an employee and employer agreement is a type of relationship). Before entering in many relationships, we all have a set of questions that we need answers to, prior to making the decision to commit.

Beyond doing this for self (because asking questions helps reduce doubt and uncertainty), it also shows the employer that there is interest in the company and its future and, shows that you are informed.

Here are a few considerations: “Can you tell me about the team I’ll be working with?”, “Why is this position open?”, and “What qualifications/ skills are important to succeed in this role?” You can also take a look at this guide for more idea: 7 Questions to Ask in a Job Interview That Will Impress the Interviewer

10. Follow-up with a Thank You Note

Interviewers love gratitude. Sending a “thank you for taking the time to discuss the job opening with me”, is very important to acing an interview.

Interviewers discuss one job opening with many applicants. A thank you note can serve as gratitude and the final chance to showcase selling points. This is also the opportunity to address any concerns that the interviewer may have had in the interview.

Summing It up

Consider a job interview a house. the foundation for acing a job interview is passion. The frame is a resume that lands the interview. The plumbing and electrical are showing up with confidence, providing a list of selling points, having examples of your experience and qualifications, and engaging the interviewer. The roof is showing gratitude with a thank you note.

More Tips About Job Interviews

Featured photo credit: Nik MacMillan via unsplash.com

Reference

[1] Jobscan: What is an Applicant Tracking System?
[2] Veronica Castillo: New Job- DIY Resume

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