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10 Things You Should Do In Your First Week in IT

10 Things You Should Do In Your First Week in IT
It’s your first week in the IT industry. This can be an overwhelming time in your career, as there’s so much to learn and a lot to do. Make it easier by learning ten things you can do in your first week in IT.

Learn Who The Key Contacts Are

Every office has a few key people that should be contacted in certain situations. Your manager should be able to help with most of the things that you do in your day-to-day activities.

However, some situations will call for others to help. These kinds of things your manager may not be able to do. What kinds of people are they?

There may be someone on your office that is responsible for fixing the printer when it breaks. The last thing you want is a broken printer when you need to print something important. If you know who to approach to report it, then you send the impression that you can take action and like to get problems solved.

There could be someone else that sets up access to systems, if it’s not your manager. These could be administration systems, workflow, documentation and email systems. Learn who these people are and speak to them if you need to.

There’s often also someone in the office that seems to know who everyone is. The kind of person who you can ask “who should I speak to about…” and they can tell you the answer. This is an important person to know as they can help you get things done easier.

Keep Asking Questions

The first week in any new job is tough, especially in IT. Organizations do the same things differently, and they often run different systems and applications. One way to find out about all of these is to ask questions.

Being the new person in a job means you’ll be asking a lot of questions. You won’t learn everything you need to know on your first day, though. I suggest you continue to ask questions after your first day.

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Ask people how things work, what needs to be done, when certain things happen, where information gets sent, and how things happen. Ask as many questions as you need. You’re the new person so you’re allowed to, and even expected to.

Be Proactive When Introducing Yourself

You’ll be seeing a lot of new faces in your new job. You may have met some people during the interview process and as part of your team on the first day, but you’ll see a lot more during your first week.

Try to take an active approach when meeting new people. There’s not always going to be someone around to introduce you, and if you work in the same office, you’ll probably see them again.

Starting off with a simple “Hi” is enough. You can mention you’re new here and ask for their name, and offer yours. Most people will be pretty friendly to the new person.

If they aren’t, don’t take it personally. They just might be having a bad day. If you stay positive about it, it will be easier to move on from it.

Learn the Unwritten Rules

Every office has a set of unwritten rules. And most offices are different. I’ve worked in a consulting role for the last few years, and have been in many different offices. I’ve noticed they all have their own unwritten rules, which are things that people do but don’t really talk about.

These unwritten rules can include things like:

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  • Who cleans the kitchen? When is it cleaned? Who is responsible for emptying and filling the dishwasher?
  • Is the fridge available for everyone to use? Are there certain sections that are everyone’s food and others that are private?
  • Do you need to book all meeting rooms before using them, or can you walk into it if they are free?
  • What happens when the coffee or tea runs out?
  • What happens when the printer runs out of paper or ink?
  • When and where do people eat lunch? Is eating at your desk acceptable or frowned upon?

It’s a good idea to notice little things like this and see if certain behaviors and events happen. It will make you fit in more and help you become more accepted in your new role.

Keep Track Of Your Accomplishments

Here will be a lot of things that you get to work on at the start of your IT career. This isn’t just in your first week–it applies to your first few months or first year. As the work comes and goes, you get things done, some big and some small. You may have some pretty big achievements in all of that.

When it comes time for your performance review, you’re often asked to list your achievements. Instead of trying to remember them all at the end of the year, I suggest writing them down and keeping a record of them as they happen. This will allow you to add more detail to them, as they are fresher in your mind, and will mean it’s easier for you to complete your performance review later in the year.

Write down small and big achievements. You can always trim the list later in the year if other, better achievements come along.

Organize Your Desk

You’ll most likely be spending a lot of time at your desk, at your computer. Even if you have a job that involves moving around and going to different places, you will probably find yourself at your desk quite a lot.

I suggest getting your desk organized early in your role. This doesn’t mean just setting up your keyboard and mouse. Get yourself some stationery if you need it, such as folders, pens, books, pen holders. If you need some document trays, try to get some of those. Get your phone connected, voicemail set up, and any other cables sorted out.

This will make it easier for you to do your job when you get busy. You don’t want to be figuring out how to get stationery or correcting a voicemail message when you’ve got other things that need to be done.

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Set Up a To Do List

One of the most effective ways to get things done at work is to set up a To Do list.

This is simply a list of things that you need to do at work. It can start small, with only a few things on it, like getting supplies or speaking to someone. As your role grows, you’ll get more work to do and need some way of tracking it.

I personally use Microsoft Outlook’s task feature to keep track of work-related tasks. It’s simple, and all of the places I’ve worked have Outlook installed. I’ve seen other people use Evernote or even a pen and paper. Whatever works for you, as long as you’re writing down what you need to do, you should receive the benefits of it.

Update Your Social Media

Getting a new job is great. It’s a big step in your career. It’s also important to make it known. Not in a bragging capacity, but just to let other people know. This should be done on your social media profiles.

The important one is LinkedIn, the professional networking site. Set up a LinkedIn profile if you haven’t already. If you have, update your title, company and role information. Making sure this is up to date will make it easier to connect with other people.

If you use other social sites like Facebook or Twitter, you may wish to update it there as well.

Learn Your Neighborhood

Where there are offices, there are usually smaller shops around to support them. Near offices, you can find coffee shops for the morning pick-me-up, cafés and sandwich shops for lunches, and even other services such as post offices and pharmacies. During your first week, it’s good to learn where these places are.

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Google Maps is a good tool for finding some of the bigger services. It may not be able to tell you where to find the best flat white coffee, but it can tell you where the nearest grocery store or post office is.

Have a walk at lunchtime or before work to see what’s in the area and what might be worth knowing about. This not only helps when you’re looking for it later, but you can also help when other people are looking for places.

Read Lots of Internal Documentation

Companies often send out internal documentation for their employees to read. This can come in many forms, such as emails, brochures, and larger documents. This documentation is used for many reasons including updating the staff on the latest events, promoting products, or offering  training.

A good way to improve your career and your effectiveness at your job is to read the documentation that the company provides. There should be documentation that relates to your role, such as how things work and how it all fits together.

There could also be other documents worth reading, such as company announcements, process documents and company history. This can make you more educated and informed about the company, which is often a good thing.

Well I hope these tips will be useful in your first week on the job. What other tips do you have for those in their first week?

More by this author

Ben Brumm

Ben is a business analyst and software developer. He shares career advice on Lifehack.

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Last Updated on October 13, 2020

How to Get Promoted When You Feel Stuck in Your Current Position

How to Get Promoted When You Feel Stuck in Your Current Position

Have you been stuck in the same position for too long and don’t really know how to get promoted and advance your career?

Feeling stuck could be caused by a variety of things:

  • Taking a job for the money
  • Staying with an employer that no longer aligns with your values
  • Realizing that you landed yourself in the wrong career
  • Not feeling valued or feeling underutilized
  • Taking a position without a full understanding of the role

There are many other reasons why you may be feeling this way, but let’s focus instead on learning what to do now in order to get unstuck and get promoted

One of the best ways to get promoted is by showing how you add value to your organization. Did you make money, save money, improve a process, or do some other amazing thing? How else might you demonstrate added value?

Let’s dive right in to how to get promoted when you feel stuck in your current position.

1. Be a Mentor

When I supervised students, I used to warm them — tongue in cheek, of course — about getting really good at their job.

“Be careful not to get too good at this, or you’ll never get to do anything else.”

This was my way of pestering them to take on additional challenges or think outside the box, but there is definitely some truth in doing something so well that your manager doesn’t trust anyone else to do it.

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This can get you stuck.

Jo Miller of Be Leaderly shares this insight on when your boss thinks you’re too valuable in your current job:

“Think back to a time when you really enjoyed your current role…You became known for doing your job so well that you built up some strong ‘personal brand’ equity, and people know you as the go-to-person for this particular job. That’s what we call ‘a good problem to have’: you did a really good job of building a positive perception about your suitability for the role, but you may have done ‘too’ good of a job!”[1]

With this in mind, how do you prove to your employer that you can add value by being promoted?

From Miller’s insight, she talks about building your personal brand and becoming known for doing a particular job well. So how can you link that work with a position or project that will earn you a promotion?

Consider leveraging your strengths and skills.

Let’s say that the project you do so well is hiring and training new entry-level employees. You have to post the job listing, read and review resumes, schedule interviews, make hiring decisions, and create the training schedules. These tasks require skills such as employee relations, onboarding, human resources software, performance management, teamwork, collaboration, customer service, and project management. That’s a serious amount of skills!

Are there any team members who can perform these skills? Try delegating and training some of your staff or colleagues to learn your job. There are a number of reasons why this is a good idea:

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  1. Cross-training helps in any situation in the event that there’s an extended illness and the main performer of a certain task is out for a while.
  2. As a mentor to a supervisee or colleague, you empower them to increase their job skills.
  3. You are already beginning to demonstrate that added value to your employer by encouraging your team or peers to learn your job and creating team players.

Now that you’ve trained others to do that work for which you have been so valued, you can see about re-requesting that promotion. Explain how you have saved the company money, encouraged employees to increase their skills, or reinvented that project of yours.

2. Work on Your Mindset

Another reason you may feel stuck in a position is explained through this quote:

“If you feel stuck at a job you used to love, it’s normally you—not the job—who needs to change. The position you got hired for is probably the exact same one you have now. But if you start to dread the work routine, you’re going to focus on the negatives.”[2]

In this situation, you should pursue a conversation with your supervisor and share your thoughts and feelings to help you learn how to get promoted. You can probably get some advice on how to rediscover the aspects of that job you enjoyed, and negotiate either some additional duties or a chance to move up.

Don’t express frustration. Express a desire for more.

Present your case and show your boss or supervisor that you want to be challenged, and you want to move up. You want more responsibility in order to continue moving the company forward. Focus on how you can do that with the skills you have and the positive mindset you’ve cultivated.

3. Improve Your Soft Skills

When was the last time you put focus and effort into upping your game with those soft skills? I’m talking about those seemingly intangible things that make you the experienced professional in your specific job skills[3].

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Use soft skills when learning how to get promoted.

    According to research, improving soft skills can boost productivity and retention 12 percent and deliver a 250 percent return on investment based on higher productivity and retention[4]. Those are only some of the benefits for both you and your employer when you want to learn how to get promoted.

    You can hone these skills and increase your chances of promotion into a leadership role by taking courses or seminars.

    Furthermore, you don’t necessarily need to request funding from your supervisor. There are dozens of online courses being presented by entrepreneurs and authors about these very subjects. Udemy and Creative Live both feature online courses at very reasonable prices. And some come with completion certificates for your portfolio!

    Another way to improve your soft skills is by connecting with an employee at your organization who has a position similar to the one you want.

    Express your desire to move up in the organization, and ask to shadow that person or see if you can sit in on some of their meetings. Offer to take that individual out for coffee and ask what their secret is! Take copious notes, and then immerse yourself in the learning.

    The key here is not to copy your new mentor. Rather, you want to observe, learn, and then adapt according to your strengths.

    4. Develop Your Strategy

    Do you even know specifically why you want to learn how to get promoted? Do you see a future at this company? Do you have a one-year, five-year, or ten-year plan for your career path? How often do you consider your “why” and insure that it aligns with your “what”?

    Sit down and make an old-fashioned pro and con list.

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    Write down every positive aspect of your current job and then every negative one. Which list is longer? Are there any themes present?

    Look at your lists and choose the most exciting pros and the most frustrating cons. Do those two pros make the cons worth it? If you can’t answer that question with a “yes,” then getting promoted at your current organization may not be what you really want[5].

    The two most important days in your life are the day you are born and the day you find out why. —Mark Twain

    Here are some questions to ask yourself:

    • Why do you do what you do?
    • What thrills you about your current job role or career?
    • What does a great day look like?
    • What does success look and feel like beyond the paycheck?
    • How do you want to feel about your impact on the world when you retire?

    Define success to get promoted

      These questions would be great to reflect on in a journal or with your supervisor in your next one-on-one meeting. Or, bring it up with one of your work friends over coffee.

      Final Thoughts

      After considering all of these points and doing your best to learn how to get promoted, what you might find is that being stuck is your choice. Then, you can set yourself on the path of moving up where you are, or moving on to something different.

      Because sometimes the real promotion is finding your life’s purpose.

      More Tips on How to Get Promoted

      Featured photo credit: Razvan Chisu via unsplash.com

      Reference

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