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10 Things You Should Do In Your First Week in IT

10 Things You Should Do In Your First Week in IT
It’s your first week in the IT industry. This can be an overwhelming time in your career, as there’s so much to learn and a lot to do. Make it easier by learning ten things you can do in your first week in IT.

Learn Who The Key Contacts Are

Every office has a few key people that should be contacted in certain situations. Your manager should be able to help with most of the things that you do in your day-to-day activities.

However, some situations will call for others to help. These kinds of things your manager may not be able to do. What kinds of people are they?

There may be someone on your office that is responsible for fixing the printer when it breaks. The last thing you want is a broken printer when you need to print something important. If you know who to approach to report it, then you send the impression that you can take action and like to get problems solved.

There could be someone else that sets up access to systems, if it’s not your manager. These could be administration systems, workflow, documentation and email systems. Learn who these people are and speak to them if you need to.

There’s often also someone in the office that seems to know who everyone is. The kind of person who you can ask “who should I speak to about…” and they can tell you the answer. This is an important person to know as they can help you get things done easier.

Keep Asking Questions

The first week in any new job is tough, especially in IT. Organizations do the same things differently, and they often run different systems and applications. One way to find out about all of these is to ask questions.

Being the new person in a job means you’ll be asking a lot of questions. You won’t learn everything you need to know on your first day, though. I suggest you continue to ask questions after your first day.

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Ask people how things work, what needs to be done, when certain things happen, where information gets sent, and how things happen. Ask as many questions as you need. You’re the new person so you’re allowed to, and even expected to.

Be Proactive When Introducing Yourself

You’ll be seeing a lot of new faces in your new job. You may have met some people during the interview process and as part of your team on the first day, but you’ll see a lot more during your first week.

Try to take an active approach when meeting new people. There’s not always going to be someone around to introduce you, and if you work in the same office, you’ll probably see them again.

Starting off with a simple “Hi” is enough. You can mention you’re new here and ask for their name, and offer yours. Most people will be pretty friendly to the new person.

If they aren’t, don’t take it personally. They just might be having a bad day. If you stay positive about it, it will be easier to move on from it.

Learn the Unwritten Rules

Every office has a set of unwritten rules. And most offices are different. I’ve worked in a consulting role for the last few years, and have been in many different offices. I’ve noticed they all have their own unwritten rules, which are things that people do but don’t really talk about.

These unwritten rules can include things like:

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  • Who cleans the kitchen? When is it cleaned? Who is responsible for emptying and filling the dishwasher?
  • Is the fridge available for everyone to use? Are there certain sections that are everyone’s food and others that are private?
  • Do you need to book all meeting rooms before using them, or can you walk into it if they are free?
  • What happens when the coffee or tea runs out?
  • What happens when the printer runs out of paper or ink?
  • When and where do people eat lunch? Is eating at your desk acceptable or frowned upon?

It’s a good idea to notice little things like this and see if certain behaviors and events happen. It will make you fit in more and help you become more accepted in your new role.

Keep Track Of Your Accomplishments

Here will be a lot of things that you get to work on at the start of your IT career. This isn’t just in your first week–it applies to your first few months or first year. As the work comes and goes, you get things done, some big and some small. You may have some pretty big achievements in all of that.

When it comes time for your performance review, you’re often asked to list your achievements. Instead of trying to remember them all at the end of the year, I suggest writing them down and keeping a record of them as they happen. This will allow you to add more detail to them, as they are fresher in your mind, and will mean it’s easier for you to complete your performance review later in the year.

Write down small and big achievements. You can always trim the list later in the year if other, better achievements come along.

Organize Your Desk

You’ll most likely be spending a lot of time at your desk, at your computer. Even if you have a job that involves moving around and going to different places, you will probably find yourself at your desk quite a lot.

I suggest getting your desk organized early in your role. This doesn’t mean just setting up your keyboard and mouse. Get yourself some stationery if you need it, such as folders, pens, books, pen holders. If you need some document trays, try to get some of those. Get your phone connected, voicemail set up, and any other cables sorted out.

This will make it easier for you to do your job when you get busy. You don’t want to be figuring out how to get stationery or correcting a voicemail message when you’ve got other things that need to be done.

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Set Up a To Do List

One of the most effective ways to get things done at work is to set up a To Do list.

This is simply a list of things that you need to do at work. It can start small, with only a few things on it, like getting supplies or speaking to someone. As your role grows, you’ll get more work to do and need some way of tracking it.

I personally use Microsoft Outlook’s task feature to keep track of work-related tasks. It’s simple, and all of the places I’ve worked have Outlook installed. I’ve seen other people use Evernote or even a pen and paper. Whatever works for you, as long as you’re writing down what you need to do, you should receive the benefits of it.

Update Your Social Media

Getting a new job is great. It’s a big step in your career. It’s also important to make it known. Not in a bragging capacity, but just to let other people know. This should be done on your social media profiles.

The important one is LinkedIn, the professional networking site. Set up a LinkedIn profile if you haven’t already. If you have, update your title, company and role information. Making sure this is up to date will make it easier to connect with other people.

If you use other social sites like Facebook or Twitter, you may wish to update it there as well.

Learn Your Neighborhood

Where there are offices, there are usually smaller shops around to support them. Near offices, you can find coffee shops for the morning pick-me-up, cafés and sandwich shops for lunches, and even other services such as post offices and pharmacies. During your first week, it’s good to learn where these places are.

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Google Maps is a good tool for finding some of the bigger services. It may not be able to tell you where to find the best flat white coffee, but it can tell you where the nearest grocery store or post office is.

Have a walk at lunchtime or before work to see what’s in the area and what might be worth knowing about. This not only helps when you’re looking for it later, but you can also help when other people are looking for places.

Read Lots of Internal Documentation

Companies often send out internal documentation for their employees to read. This can come in many forms, such as emails, brochures, and larger documents. This documentation is used for many reasons including updating the staff on the latest events, promoting products, or offering  training.

A good way to improve your career and your effectiveness at your job is to read the documentation that the company provides. There should be documentation that relates to your role, such as how things work and how it all fits together.

There could also be other documents worth reading, such as company announcements, process documents and company history. This can make you more educated and informed about the company, which is often a good thing.

Well I hope these tips will be useful in your first week on the job. What other tips do you have for those in their first week?

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Last Updated on December 10, 2019

7 Strategies to Keep Employee Motivation High

7 Strategies to Keep Employee Motivation High

Highly motivated employees are essential to the success of any business. Most people spend a third of their lives at work.[1] That’s a significant amount of time away from home, apart from the people who make us happy and the things we love to do. So keeping employee motivation high is essential for creating an office environment that gets the best out of our people.

But do you know what motivates your people?

It’s simple:

  • Is their work stimulating?
  • Does it challenge them?
  • Is there room to grow, a promotion perhaps?
  • Do you encourage creativity?
  • Can they speak openly and honestly with you?
  • Do you praise them?
  • Do you trust your staff to take ownership of their work?
  • Do they feel safe in their work environment?
  • And more importantly, do you pay them properly?

Every one of these factors contributes to the general happiness of your employees. It’s what motivates them to come into the office each day and work hard, hit goals, and get results.

In contrast, an unmotivated employee is typically unhappy. They take more sick days, they’re not invested in seeing your business succeed, and they’re always on the lookout for something better.

Stats show that 81 percent of employees would consider leaving their jobs today if the right opportunity presented itself.[2] So it’s up to you to set aside time and energy to create a work environment that benefits every one of your employees.

These seven strategies will help you motivate your people to consistently deliver quality work and, more importantly, to stick around for the long term.

1. Be Someone They Can Rely On

You rely on your people to turn up to work each day, to come to you when they have a problem they can’t solve, to be honest, and to always engage professionally with customers.

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But this is not a one-way street. You, too, need to be someone your team can rely on. They trust you to have their backs when a client is unreasonable, to know that the decisions they make are in your best interest, and to make good on your promises.

If you say you’ll attend an important meeting, be there. If your company makes a profit and you’ve said you’ll pay a bonus, pay it. The goodwill of your people is something you never want to test, let alone lose.

Be reliable; it’s astounding how much this motivates your people.

2. Create an Awesome Company Culture

There’s no denying that company culture trickles down from the top. Your leadership and attitude massively influences the attitudes, work ethic, and happiness of your staff. If you’re always stressed-out, overly demanding, and unreasonable, it’ll create tension in your office which will adversely affect your employees’ motivation levels.

In fact, the HAYS “US What People Want Survey” found that 47 percent of staff who are actively looking for a new job, pinpoint company culture as the driving force behind their reason to leave.

So if you have high staff turnover, you need to determine whether your company culture might be the motivating factor behind your churn rate.

Here are four ways to build a culture that keeps your employees highly motivated.

  • Be conscious of the image you present. Your body language and attitude can positively or negatively impact your employees. So come to work energized. Be optimistic, friendly, and engaging—this enthusiasm will spill over to your people and motivate them to be more productive and efficient.
  • Appreciate your people and be reasonable. Celebrate your team’s achievements. If they’re doing a good job, tell them. Encourage them to challenge themselves and try new things. And reward when deserved. If they’re struggling, help them. Work together to find solutions and be a sounding board for their ideas.
  • Be flexible. Give your people opportunities to work remotely—this is highly motivating to staff, particularly millennials. They don’t want to be battling traffic each day on their way to work. They don’t want to miss their kids’ baseball games or ballet rehearsals. Stats show that companies that offer flextime and the ability to work from home or a coffee shop have happier and more productive employees.
  • Create employee-friendly work environments. These are spaces that inspire and ignite the imagination. Have you ever been to Google’s offices? No headquarter is the same. From indoor slides and food trucks, to hammocks, and funky work pods on the wall, gaming rooms, and tranquil interior gardens, there’s something for everyone. It’s a space where people want to be, catering to their need for creativity, quiet, or team building; you name it.

So take a look at your company culture and ask yourself, Is my business an attractive workplace for talented professionals? Does it inspire commitment and motivate my people? What could I do to improve my company culture?

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3. Touch Base with Your Team Weekly

Make time for your people, whether you run a remote business or work in an office, set aside time each week to talk to your people one-on-one. It’s non-negotiable.

When there’s an open line of communication between staff members, work gets done. Don’t believe me? A study by Gallup found that 26 percent of employees said feedback from their leaders helps them to do a better job.[3]

Your people want to feel trusted. They want to take ownership of their work, but they also need to know that when they have a question, they can reach out and get answers. If you’re unwilling to make yourself available, your team will quickly become unmotivated, work will stagnate, and your business will stop growing.

So block off time on your calendar each week to touch base with your people, even if only to let them know that what they’re working on matters.

4. Give Them the Tools They Need to Do Their Jobs Well

Imagine trying to run your business without electricity. How would you contact your clients? What would happen when your phone or computer battery died?

Technology is super critical to the success of your businesses. It allows you to work more efficiently, to be more productive, and to handle matters on-the-go. That’s why you need to give your people tools that will make their jobs easier.

Make sure their equipment is in good working condition. There’s nothing more frustrating than a laptop that takes ages to boot up. It’s got to go. Replace outdated software with new software. Don’t make your designer work in Coreldraw; give them access to the most up-to-date version of Adobe Creative Suite. Take it a step further and buy them a subscription to Shutterstock or Getty Images.

Make working for you a pleasure, not a pain; and watch your employees’ motivation levels rise.

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5. Provide Opportunities to Learn and Upskill

Would you believe me if I told you that 33 percent of people cite boredom and a need for new challenges as the top reason for leaving their job?[4] If you want to retain your talent, you need to upskill.

Thanks to technology, we live in a rapidly evolving world that demands we change with it. A copywriter is no longer just a writer; they now need to be experts in SEO, Google Adwords, CRMs, and so much more.

A pastry chef needs to be a food stylist, photographer, and social media manager. An entrepreneur needs to be a marketer—or at least take ownership of the marketing message for their business—if they hope to scale.

Technology makes all of this possible. No matter your location, your people can continuously expand their knowledge and gain new skill sets—something that’s highly motivating to employees. They want to know that there are opportunities to grow and develop themselves.

If you won’t invest in your people, then your business becomes just another job to tide them over until they find where they truly belong. So be the company that sees value in developing its people.

6. Monitor Their Workload

Overworked employees tend to be unproductive and unhappy. Your people cannot be at full capacity every day, month to month. Something’s got to give. They’ll become deflated and their work will eventually suffer, which will negatively impact your business.

What I like to do is implement a traffic light system. It helps me to keep a finger on the pulse of my business. So there’s red, yellow, and green:

  • Red means they’re fully loaded.
  • Yellow means they’re busy, but they can potentially take on more.
  • Green means they haven’t got enough to do.

I use this traffic light system because I don’t want my team members to be stressed out of their brains all the time. If they are, they won’t make good decisions and they won’t do good work.

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If my people are regularly overloaded, I have things to think about. Perhaps I need to hire a new person to help ease the load or take a closer look at what projects are good to go, and which can take a back seat.

And this is why #3 is essential. If I’m regularly engaging with my people, I’ll know that while they’re coping with their workload, it is impacting their performance and health, and I’ll take action.

7. Don’t Mess Around with Your Employees’ Pay

Never mess around with your people’s salary. As a business owner or high-level manager, it’s easy to forget that most people live from paycheck to paycheck. Delayed compensation can mean a missed bill payment, which could result in costly penalties they can’t afford or hits to their credit score.

So it’s your job to ensure that you pay your people on time.

The Bottom Line

A motivated team is an asset to any business. These people never give up. They get excited about coming to work each day and can’t wait to test a new theory or tackle a particularly tricky challenge. They’re proud of the work they do. And more importantly, they have no reason to leave.

Wouldn’t you rather be part of their success story than the business that drove them away?

More to Motivate Your Team

Featured photo credit: Emma Dau via unsplash.com

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