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10 Simple Tips to Help You Understand and Get Along With Introverts in Your Workplace

10 Simple Tips to Help You Understand and Get Along With Introverts in Your Workplace

The introvert label is highly misunderstood. In an article published by Forbes, Author Susan Cain sums up the word perfectly by describing introverts as “men of contemplation” – a distinct difference from the usual assumption that they’re shy, unconfident and quiet. Fundamentally, while the introvert enjoys the company of others, they are equally comfortable alone. By trying to understand the needs of your introvert workforce, you’ll not only feel more comfortable in their presence, but will really help their creativity flourish.

Here are a few tips and facts about introverts to help you understand them better.

1. They think before they talk

Introverts thoroughly process information before they speak their mind. If you’re running a business meeting, it’s always worth circling back after you’ve given them a little time to mull things over.

2. They are good listeners

Introverts are often perceived as ignorant in the workplace as they’re rarely forerunners in the conversation. But, you can be damn sure that they’ll be listening in the background and waiting for the opportune moment to express their thoughts.

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A good listener

    3. They enjoy their own company

    Of course, as a boss you’ll no doubt favor employees who work well in a team. According to Peter Vogt of Career Advice Monster – a self-confessed introvert – isolation is when an introvert thrives, so consider taking a step back and leaving them to their own devices when possible.

    4. They are often methodological

    Most introverts are highly methodological people who have excellent analytical skills. When you need someone patient and focused to undertake mundane tasks that extroverts despise, they’ll not only enjoy the process more, but will do a better job.

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    Methodical Visitor Examining The Floor Plan

      5. They work better when it’s quiet

      Introverts perform better in quiet spaces, which is one of the reasons why they often choose solitary professions such as writing, accounting and programming. If you have a predominantly introvert workforce, try making your office a calmer environment.

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        6. They usually make better salespeople

        While extroverts often lead a business due to their dominant demeanor, introverts make better salespeople as they’re more inclined to listen to a client or a lead’s expectations and opinions.

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        Happy smiling female help desk operator on a phone with customer

          7. They work well with extroverts

          Researcher Brian Little states that “when an introvert and extrovert engage in conversation, the introvert will take on the role of the interviewer.” This can actually be a more effective way of communication among employees with regards to team-related activities.

          8. They are better at job interviews

          Extroverts often go into interviews and meetings full of adrenaline and pumped to make a good impression; however, this often causes them to lose focus. Introverts on the other hand will listen, absorb, and then speak, giving them more time to consider their answers.

          Interview

            9. They are more engaged with their work

            Trying to get employees motivated about working is not an easy task. Employee engagement agency Berghind Joseph states that commitment will only come when an employee feels respected and that their work has purpose. Introverts are already naturally more engaged with their work. So take some time each day to say some good things to your introvert workers and they’ll no doubt feel an even deeper sense of pride.

            10. They can become an extrovert

            Contrary to popular belief, introverts can actually be very engaging in a public speaking situation. Although it won’t come as naturally to them and they will often “burn out” quicker, using an introvert to deliver a short keynote speech can be highly effective. Just remember to cut them some slack afterwards, as they’ll almost certainly need a little time to regenerate.

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              As the old saying goes, “Never judge a book by its cover.” An introvert workforce can be a blessing in disguise; you just need to learn how to engage with them.

              Image source: Dollar photo Club

              Featured photo credit: Dollar Photo Club via dpc2.ftcdn.net

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              Last Updated on December 3, 2019

              7 Powerful Steps to Achieve Career Success

              7 Powerful Steps to Achieve Career Success

              I often hear people say, “I want to be successful but don’t know where to start” or “I’ve achieved career success yet I’m not happy.” And then I ask, “what does career success mean to you?” And many have a hard time articulating their response with much conviction.

              It’s common that people lack clarity, focus, and direction. And when you layer on thoughts and actions that are misaligned with your values, this only adds to your misdirected quest to achieve your career success.

              A word of caution. It’s going to take some time for you to think about and work on your own path for career success. You need to set aside time and be intentional about the steps you take to achieve career success. In my opinion, this step-by-step guide is apart of your life philosophy.

              1. Define Career Success for Yourself

              Pause. Give yourself time and space for self-reflection.

              What does career success mean to you?

              This is about defining your career success:

              • Not what you think you ‘should’ do
              • Not what people may think of you
              • Not adjusting to friends and family’s judgements
              • Not taking actions based on societal or community norms

              “A flower does not think of competing to the flower next to it. It just blooms” – Zen Shin

              When you strip away all your external influences and manage your inner critic, what are you left with? You need to define career success that best suits your life situation.

              There’s no fixed answer. Everyone is different. Your answer will evolve and be impacted by life events. Here are a few examples of career success:

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              • Work-life balance
              • Opportunities for growth and advancement
              • Feeling valued that my contributions had an impact

              Now even as you reflect on the examples above, the descriptions are not specific enough. You’ve got to take it deeper:

              • What do you mean by work-life balance?
              • What do you consider to be opportunities for growth and advancement?
              • How do you like to be recognized for your work? How do you know if your contributions have had an impact?

              Let’s take a look at some potential responses to the questions above:

              • I want more time with my family, and less stress at work
              • I want increased responsibilities, to manage a team, a higher income, and the prestige of working at a certain level in the company
              • I’d like my immediate leader to send me a thank-you note or take me out for coffee to genuinely express her or his gratitude. I’ll know I’ve made an impact if I get feedback from my coworkers, leaders and other stakeholders.

              Further questions to reflect on to help narrow the focus for the above responses:

              • What are some opportunities that can help you get traction on getting more time with your family? And decrease your stress at work?
              • What’s most important for you in the next 12 months?
              • What’s the significance of receiving others’ feedback?

              Now, I’m only scratching the surface with these examples. It takes time to do the inner work and build a solid foundation.

              Start this exercise by first asking what career success means to you and then ask yourself meaningful questions to help you dig deeper.

              What types of themes emerge from your responses? What keywords or phrases keep coming up for you?

              2. Know Your Values

              Values are the principles and beliefs that guide your decisions, behaviors and actions. When you’re not aligned with your values and act in a way that conflicts with your beliefs, it’ll feel like life is a struggle.

              There are simple value exercises that can help you quickly determine your core values. This one designed by Carnegie Mellon University can help you discover your top 5 values.[1]

              Once you have your top 5 values keep them visible. Your brain needs reminders that these are your top values. Here are some ways to make them stick:

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              • Write them on cue cards or notes and post it in your office
              • Take a picture of your values and use it as a screensaver on your phone
              • Put the words on your fridge
              • Add the words on your vision board

              Where will your value words be placed in your physical environment so that you have a constant reminder of them?

              3. Define Your Short-Term and Long-Term Goals

              When writing your short-term and long term life goals, use the SMART framework – Specific Measurable, Attainable, Relevant, and Time-bound. Treat this as a brainstorming exercise. Your potential and possibilities are limitless.

              How you define short-term and long-term is entirely up to you. Short-term can be 30 days, 90 days, or 6 months. Maybe long-term goals are 4 months, 1 year, or 10 years.

              Here are a few self-reflection questions to help you write your goals:[2]

              • What would you want to do today if you had the power to make it the way you want?
              • If no hurdles are in the way, what would you like to achieve?
              • If you have the freedom to do whatever you want, what would it be?
              • What type of impact do you want to have on people?
              • Who are the people you most admire? What is it about them or what they have that you’d want for your life or career?
              • What activities energize you? What’s one activity you most love?

              Remember to revisit your core values as you refine yours goals:

              • Are your goals in or out of alignment with your core values?
              • What adjustments do you need to make to your goals? Maybe some of your goals can be deleted because they no longer align with your values.
              • How attainable are your goals? Breakdown your goals into digestible pieces.
              • Do your short-term goals move you towards attaining your long-term goals?

              Get very clear and specific about your goals. Think about an archer – a person who shoots with a bow and arrows at a target. This person is laser focused on the target – the center of the bullseye. The target is your goal.

              By focusing on one goal at a time and having that goal visible, you can behave and act in ways that will move you closer to your goal.

              4. Determine Your Top Talents

              What did you love doing as a kid? What made these moments fun? What did you have a knack for? What did you most cherish about these times? What are the common themes?

              What work feels effortless? What work do you do that doesn’t seem like work? Think about work you can lose track of time doing and you don’t even feel tired of it.[3]

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              What are your desires? Try it out. Experiment. Take action and start. How can you incorporate more of this type of work into your daily life?

              What themes emerge from your responses? How do your responses compare to your responses from the values exercise and your goals?

              What do you notice?

              5. Identify ‘Feeling’ Words You Want to Experience

              Do you have tendencies to use your head or heart to make decisions?

              I have a very strong tendency to make rational, practical, and fact-based decisions using my head. It’s very rare for me to make decisions using my emotions. I was forced to learn how to make more intuitive decisions by listening to my gut when I was struggling with pivotal life decisions. I was forced to feel and listen to my inner voice to make decisions that feel most natural to me. This was very unfamiliar to me, however, it expanded my identity.

              Review this list of Feeling Words. Use the same technique you use for the values exercise to narrow down how you want to feel.

              Keep these words visible too!

              Review your responses. What do you observe? What insights do you gain from these responses and those in the above steps?

              6. Be Willing to Sit with Discomfort

              Make career decisions aligned with your values, goals, talents and feelings. This is not for the faint hearted. It takes real work, courage and willingness to cut out the noise around you. You’ll need to sit with discomfort for a bit until you build up your muscle to hit the targets you want.

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              Surround yourself with a supportive network to help you through these times.

              “These pains you feel are messengers. Listen to them” – Rumi

              7. Manage Your Own Career

              Not to be cynical, but no one can make you happy but yourself. If you don’t take control of your career and manage it like your own business – no one will.

              Discern between things that you can control and what you can’t control. For example, you may not be able to control who gets a promotion. However, you can control how you react to it and what you’ve learned about yourself in that situation.

              Summing Up

              For many who have gone through a career change or been impacted by life events, these steps may seem very basic. However, it’s sometimes the basics that we forget to do. The simple things and moments can edge us closer to our larger vision for ourselves.

              Staying present and appreciating what you have today can sometimes help you achieve your long-term goals. For example, if you’re always talking about not having enough time and wanting work-life balance, think about what was good in your work day? Maybe you took a walk outside with your co-workers. This could be a small step to help you reframe how you can attain work-life balance.

              Remember to take time for yourself. Hit pause, notice, observe and reflect to achieve career success by getting deliberate and intentional:

              1. Define Career Success for Yourself
              2. Know Your Values
              3. Define Your Short-Term and Long-Term Life and Goals
              4. Determine Your Top Talents
              5. Identify ‘Feeling’ Words You Want to Experience
              6. Be Willing to sit with Discomfort
              7. Manage Your Own Career

              “When you stop chasing the wrong things you give the right things a chance to catch you.” – Lolly Daskal

              Good luck and best wishes always!

              More Tips on Advancing Your Career

              Featured photo credit: rawpixel via unsplash.com

              Reference

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