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10 Sales Skills to Help You Excel at Work

10 Sales Skills to Help You Excel at Work

Of course, developing your sales skills is critical when your goal is to sell a service or a product. However, one of the lesser known benefits of sales skills is that they help you to become more persuasive and influential at work, regardless of your profession.

Much of the time that you spend at the workplace consists of influencing people. For example, you might want them to provide you with a deliverable or with some type of information, or you are asking them to support a project.

In all of these cases, you are requesting that people give up something in exchange for something else. You are asking them to give some of their attention span, credibility, time, or resources so that you can get your job done.

Yes. You are selling them. Therefore, developing and improving sales skills is vital in any profession. Here are 10 of these skills that everyone should know to gain a competitive edge in the workplace:

1) Research

Gather information to help you better understand the general context and all the stakeholders.

How would you expect somebody to believe you are trying to help them when you haven’t done your basic homework?

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It’s one of the most important sales skills. If you do your research properly, you’lll be perceived as a competent person to work with and you’ll avoid those blunders that are hard to recover from. Research can involve searching on google, checking social media, or calling contacts in your network who can give you a better grasp of what’s really going on.

2) Build rapport

Keep conversing and find similarities.

Without rapport, talking is meaningless. Your coworkers are still human beings, not pawns that can be manipulated at will. Make the effort to treat them as such. Ask them about their hobbies, their family, and their job. However, don’t forget to talk about yourself–it must be a two-way street.

3) Ask questions

Be curious.

Skilled salesmen ask questions – and so should you. Understanding the real needs of the other person is the start of success.

Asking questions will help you to understand and influence the other person. When you are using questions, you are always keeping your coworker engaged. You are gathering feedback, which will lead to mutual solutions that will make you shine at work. Questions are a weapon of choice in your sales skills toolbox.

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4) Listen actively

Listen. Really listen.

Are you really listening to the other person? With active listening, you are constantly checking whether you have properly understood your coworkers. How many presentations have you sat through and taken nothing away from?

With active listening, you are honoring the other person’s time and yours as well. The secret of active listening is to reformulate what you have heard and check with your coworker that is what was originally meant. This great sales skill is truly beneficial at work.

5) Gain trust

Earn trust with impeccable behavior.

Would you buy from someone you don’t trust? Or would you want to rely on someone you don’t trust?

Trust is the basic foundation of teamwork. Gaining trust is a sales skill that you should definitely apply in the workplace. It requires transparency and sticking to your promises. If you do so, you will naturally gain more and more trust from your colleagues.

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6) Make difficult decisions confidently

Make decisions like a leader.

Salespeople need to constantly make decisions, such as choosing which prospect to prioritize, what solution to propose, or when to close. The greatest decisions require courage, because choosing a solution means giving up opportunities. Young salespeople learn this skill very early in their careers.

If you also learn to decide and serenely say NO to new opportunities and YES to others, you are giving yourself more chances to succeed at work.

7) Be creative

Find unique and tailored solutions.

Your colleague may have a problem that they have been struggling with for weeks or months. If you manage to be creative enough to help them find a solution, they will be so thankful that they’ll welcome any opportunity to return the favor.

Creativity is one of those words that gets tossed around a lot, but it comes naturally when two or more people talk together openly. New ideas are just old ideas seen from a new perspective. Think outside the box!

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8) Tell stories

Use narratives that engage. Your colleagues, like prospective customers, are busy. It is difficult for them to give you their full attention.

If you want your information to stand out from the rest, you may need to wrap your message in a story. Stories help people contextualize new information into something that is meaningful to them. We’re all trained to shut up and listen when somebody starts a story.

9) Seal the deal

Alec Baldwin kept repeating the ABC of Sales, “Always Be Closing,” as he was playing the charismatic and take-no-prisoner-style sales trainer in the film Glengarry Glenn Ross.

You need to influence your coworkers to explicitly commit. Whether you ask them for a confirmation email or simply shake hands in agreement, you need to seal the deal. People will be far more likely to follow through if you do this.

10) Network

Find new opportunities.

Salespeople might be looking for new prospects, while you might be looking for new positions. Every opportunity counts, and you could very well find a new and exciting opportunity by going to Jen’s birthday event in the break room.

Every friend starts as a stranger, and establishing a network of friends in your business will yield new and exciting opportunities.

Featured photo credit: Bells Design – gratisography.com via media.lifehack.org

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Last Updated on August 20, 2018

Quit Your Job If You Don’t Like It, No Matter What

Quit Your Job If You Don’t Like It, No Matter What

Do you know that feeling? The one where you have to wake up to go to your boring 9-5 job to work with the same boring colleagues who don’t appreciate what you do.

I do, and that’s why I’ve decided to quit my job and follow my passion. This, however, requires a solid plan and some guts.

The one who perseveres doesn’t always win. Sometimes life has more to offer when you quit your current job. Yes, I know. It’s overwhelming and scary.

People who quit are often seen as ‘losers’. They say: “You should finish what you’ve started”.

I know like no other that quitting your job can be very stressful. A dozen questions come up when you’re thinking about quitting your job, most starting with: What if?

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“What if I don’t find a job I love and regret quitting my current job?”
“What if I can’t find another job and I get in debt because I can’t pay my bills?”
“What if my family and friends judge me and disapprove of the decisions I make?”
“What if I quit my job to pursue my dream, but I fail?

After all, if you admit to the truth of your surroundings, you’re forced to acknowledge that you’ve made a wrong decision by choosing your current job. But don’t forget that quitting certain things in life can be the path to your success!

One of my favorite quotes by Henry Ford:

If you always do what you’ve always done, you’ll always get what you’ve always got.

Everything takes energy

Everything you do in life takes energy. It takes energy to participate in your weekly activities. It takes energy to commute to work every day. It takes energy to organize your sister’s big wedding.

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Each of the responsibilities we have take a little bit of our energy. We only have a certain amount of energy a day, so we have to spend it wisely.  Same goes for our time. The only things we can’t buy in this world are time and energy. Yes, you could buy an energy drink, but will it feel the same as eight hours of sleep? Will it be as healthy?

The more stress there is in your life, the less focus you have. This will weaken your results.

Find something that is worth doing

Do you have to quit every time the going gets touch? Absolutely not! You should quit when you’ve put everything you’ve got into something, but don’t see a bright future in it.

When you do something you love and that has purpose in your life, you should push through and give everything you have.

I find star athletes very inspiring. They don’t quit till they step on that stage to receive their hard earned gold medal. From the start, they know how much work its going to take and what they have to sacrifice.

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When you do something you’re really passionate about, you’re not in a downward spiral. Before you even start you can already see the finish line. The more focus you have for something, the faster you’ll reach the finish.

It is definitely possible to spend your valuable time on something you love and earn money doing it. You just have to find out how — by doing enough research.

Other excuses I often hear are:

“But I have my wife and kids, who is going to pay the bills?”
“I don’t have time for that, I’m too busy with… stuff” (Like watching TV for 2 hours every day.)
“At least I get the same paycheck every month if I work for a boss.”
“Quitting my job is too much risk with this crisis.”

I understand those points. But if you’ve never tried it, you’ll never know how it could be. The fear of failure keeps people from stepping out of their comfort zone.

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I’ve heard many people say, “I work to let my children make their dream come true”. I think they should rephrase that sentence to: “I pursue my dreams — to inspire and show my children anything is possible.” 

Conclusion

Think carefully about what you spend your time on. Don’t waste it on things that don’t brighten your future. Instead, search for opportunities. And come up with a solid plan before you take any impulsive actions.

Only good things happen outside of your comfort zone.

Do you dare to quit your job for more success in life?

Featured photo credit: Unsplash via unsplash.com

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