Advertising
Advertising

10 Sales Skills to Help You Excel at Work

10 Sales Skills to Help You Excel at Work

Of course, developing your sales skills is critical when your goal is to sell a service or a product. However, one of the lesser known benefits of sales skills is that they help you to become more persuasive and influential at work, regardless of your profession.

Much of the time that you spend at the workplace consists of influencing people. For example, you might want them to provide you with a deliverable or with some type of information, or you are asking them to support a project.

In all of these cases, you are requesting that people give up something in exchange for something else. You are asking them to give some of their attention span, credibility, time, or resources so that you can get your job done.

Yes. You are selling them. Therefore, developing and improving sales skills is vital in any profession. Here are 10 of these skills that everyone should know to gain a competitive edge in the workplace:

1) Research

Gather information to help you better understand the general context and all the stakeholders.

How would you expect somebody to believe you are trying to help them when you haven’t done your basic homework?

Advertising

It’s one of the most important sales skills. If you do your research properly, you’lll be perceived as a competent person to work with and you’ll avoid those blunders that are hard to recover from. Research can involve searching on google, checking social media, or calling contacts in your network who can give you a better grasp of what’s really going on.

2) Build rapport

Keep conversing and find similarities.

Without rapport, talking is meaningless. Your coworkers are still human beings, not pawns that can be manipulated at will. Make the effort to treat them as such. Ask them about their hobbies, their family, and their job. However, don’t forget to talk about yourself–it must be a two-way street.

3) Ask questions

Be curious.

Skilled salesmen ask questions – and so should you. Understanding the real needs of the other person is the start of success.

Asking questions will help you to understand and influence the other person. When you are using questions, you are always keeping your coworker engaged. You are gathering feedback, which will lead to mutual solutions that will make you shine at work. Questions are a weapon of choice in your sales skills toolbox.

Advertising

4) Listen actively

Listen. Really listen.

Are you really listening to the other person? With active listening, you are constantly checking whether you have properly understood your coworkers. How many presentations have you sat through and taken nothing away from?

With active listening, you are honoring the other person’s time and yours as well. The secret of active listening is to reformulate what you have heard and check with your coworker that is what was originally meant. This great sales skill is truly beneficial at work.

5) Gain trust

Earn trust with impeccable behavior.

Would you buy from someone you don’t trust? Or would you want to rely on someone you don’t trust?

Trust is the basic foundation of teamwork. Gaining trust is a sales skill that you should definitely apply in the workplace. It requires transparency and sticking to your promises. If you do so, you will naturally gain more and more trust from your colleagues.

Advertising

6) Make difficult decisions confidently

Make decisions like a leader.

Salespeople need to constantly make decisions, such as choosing which prospect to prioritize, what solution to propose, or when to close. The greatest decisions require courage, because choosing a solution means giving up opportunities. Young salespeople learn this skill very early in their careers.

If you also learn to decide and serenely say NO to new opportunities and YES to others, you are giving yourself more chances to succeed at work.

7) Be creative

Find unique and tailored solutions.

Your colleague may have a problem that they have been struggling with for weeks or months. If you manage to be creative enough to help them find a solution, they will be so thankful that they’ll welcome any opportunity to return the favor.

Creativity is one of those words that gets tossed around a lot, but it comes naturally when two or more people talk together openly. New ideas are just old ideas seen from a new perspective. Think outside the box!

Advertising

8) Tell stories

Use narratives that engage. Your colleagues, like prospective customers, are busy. It is difficult for them to give you their full attention.

If you want your information to stand out from the rest, you may need to wrap your message in a story. Stories help people contextualize new information into something that is meaningful to them. We’re all trained to shut up and listen when somebody starts a story.

9) Seal the deal

Alec Baldwin kept repeating the ABC of Sales, “Always Be Closing,” as he was playing the charismatic and take-no-prisoner-style sales trainer in the film Glengarry Glenn Ross.

You need to influence your coworkers to explicitly commit. Whether you ask them for a confirmation email or simply shake hands in agreement, you need to seal the deal. People will be far more likely to follow through if you do this.

10) Network

Find new opportunities.

Salespeople might be looking for new prospects, while you might be looking for new positions. Every opportunity counts, and you could very well find a new and exciting opportunity by going to Jen’s birthday event in the break room.

Every friend starts as a stranger, and establishing a network of friends in your business will yield new and exciting opportunities.

Featured photo credit: Bells Design – gratisography.com via media.lifehack.org

More by this author

20 Ways to Describe Yourself in a Job Interview 10 Sales Skills to Help You Excel at Work Powerful Methods Of Practice You’ve Never Tried 25 Things You Should Stop Putting Off And Do This Year 15 Surprising Ways Rich People Think Differently

Trending in Work

1 How to Find Your Entrepreneurial Passion and Purpose 2 How to Quit Your Unfulfilling Job and Lead Your Dream Career 3 9 Powerful Steps to Achieve Career Advancement 4 How To Work Remotely And Stay Productive 5 Leadership vs Management: Is One Better Than the Other?

Read Next

Advertising
Advertising
Advertising

Last Updated on July 27, 2020

How to Find Your Entrepreneurial Passion and Purpose

How to Find Your Entrepreneurial Passion and Purpose

I wrote a few articles about starting a business based on something you love doing and are passionate about. I received several responses from people saying they weren’t sure how to go about figuring out what they were most passionate about or how to find their true purpose. So I’m dedicating this article to these issues — how to find your entrepreneurial passion and purpose.

When I work with a new client, the first thing we talk about is lifestyle design. I ask each client, “What do you want your life to look like?” If you designed a business without answering this question, you could create a nice, profitable business that is completely incompatible with your goals in life. You’d be making money, but you’d probably be miserable.

When you’re looking for your life purpose, lifestyle design isn’t a crucial component. However, since we’re talking about entrepreneurial purpose, lifestyle design is indeed crucial to building a business that you’ll enjoy and truly be passionate about.

For example, say you want to spend more time at home with your family. Would you be happy with a business that kept you in an office or out of town much of the time? On the flip side, if you wanted to travel and see the world, how well could you accomplish that goal if your business required your presence, day in and day out, to survive? So start by getting some clarity on your personal goals and spend some time working on designing your life.

Advertising

At this point, you may need a little prodding, and you may want to hire a coach or mentor to work with you through this process. Many people are very used to the idea that there is a particular way a life “should” be. There are certain milestones most people tend to live by, and if you don’t meet those markers when or in the manner you’re “supposed” to meet them, that can cause some anxiety.

Here’s how to find your passion and purpose:

Give Yourself Permission to Dream a Little

Remember that this is your life and you can live it however you choose. Call it meditation or fantasy, but let your imagination run here. And answer this question:

“If you had no fears or financial limitations, what would your ideal life, one in which you could be totally content and happy, look like?”

Advertising

Once you’ve figured out your lifestyle design, it’s time to do a little more soul-searching to figure out what you’re truly passionate about. This is a time to really look within and look back.

Specifically, look back over your life history. When were you the happiest? What did you enjoy doing the most? Remember that what you’re looking for doesn’t necessarily have to be an entire job, but can actually be aspects of your past jobs or hobbies that you’ve really enjoyed.

Think About a Larger Life Purpose

Many successful entrepreneurs have earned their place in history by setting out to make a difference in the world. Is there a specific issue or cause that is important to you or that you’re particularly passionate about?

For some, this process of discovery may come easily. You may go through these questions and thought experiments and find the answers quickly. For others, it may be more difficult. In some cases, you may suffer from a generalized lack of passion and purpose in your life.

Advertising

Sometimes, this can come from having suppressed passion in your life for too long. Sometimes, it can come from eating poorly and lack of exercise. But occasionally, it may have something to do with your internal chemistry or programming. If the latter applies to you, it may be useful for you to seek help in the form of a coach, mentor, or counselor.

In other cases, not knowing your true purpose may be a matter of having not discovered it yet: you may not have found anything that makes your heart beat faster. If this is the case, now is the time to explore!

The Internet is a fantastic tool for learning and exploration. Search hobbies and careers and learn as much as you can about any topic that triggers your interest, then follow up at the library on the things that really intrigue you. Again, remember that this is your life and only you can give yourself permission to explore all that the world has available to you.

How Do You Know When You’ve Found Your True Entrepreneurial Purpose?

I can only tell you how I knew when I had discovered my own — it didn’t hit me like a ton of bricks. Rather, it settled over me, bringing a deep sense of peace and commitment. It felt like I had arrived home and knew exactly what to do and how to proceed.

Advertising

Everything flowed easily from that point forward. That’s not to say that I found success immediately after that moment. But rather, the path ahead of me was clear, so I knew what to do.

Decisions were easier and came faster to me. And success has come on MY terms, according to my own definitions of what success means to me in my own lifestyle design.

Dig deep, look within, and seek whatever help you need. Once you find that purpose and passion, your life — not just your entrepreneurial life, but your entire life — will never be the same.

More About Passion And Purpose

Featured photo credit: Garrhet Sampson via unsplash.com

Read Next