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We’ve Been Wrong About Multitasking All Along

We’ve Been Wrong About Multitasking All Along

Picture this scene: It’s 30 minutes into my workday and I’ve already ticked three things off my To Do list. I’ve got something done about finances, finalized a networking meeting, polished a pitch, and am ready to do some serious writing. Then all of a sudden, my internet connection is down. Whoa! How can anyone get anything done without the internet? After some minutes of panic and ranting, I begin to do what I can, offline. And then, eventually, the internet’s absence reveals some beliefs I had wrong about multitasking because—surprise!—work flows smoothly until the end of a most productive day, despite my not being able to check and respond to messages or quickly research points.

While the ability to work on simultaneous tasks has its merits, knowing where we got it wrong about multitasking gives us control over the work process. Here are 10 things we’ve had wrong about multitasking:

1. It’s not really multitasking.

Multitasking is actually switching between tasks. Studies by psychologist René Marois at Vanderbilt University revealed that when humans attempt to do two tasks at once, execution of the first task leads to a delay in the second task because a bottleneck occurs in the brain’s information processing area. Simply put, the brain cannot effectively do two things at once.

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2. Not all work can be done with multitasking.

Multitasking can only be done when one task is automatic, such as showering or walking. In The Multitasking Mind, authors Dario Salvucci and Niels Taatgen cite reading while mixing a bowl of ingredients and pulling weeds in the garden while listening to the radio as examples of effortless multitasking. Difficulties come up when tasks involve the same brain processing or body part, such as typing and using a mouse (both require the right hand) or driving and scanning a navigation device (both require vision). The most intense conflict is multitasking in the head, where cognitive and linguistic brain processes create interference, such as reading while having a conversation.

3. Not everyone can multitask.

Some people are better at multitasking than others, but they are not necessarily those who multitask a lot. “In fact, the more likely they are to do it, the more likely they are to be bad at it.” This is what Dr. David Sanbonmatsu and Dr. David Strayer, psychology professors at the University of Utah, found in a research study. The study suggests that  people multitask not because they have the ability, but “because they are less able to block out distractions and focus on a singular task.”

4. Multitasking does not save time.

Time-saving is another major thing I got wrong about multitasking. Switching from one task to another or doing two or more tasks in rapid succession uses up seconds. Dr. Joshua Rubinstein, Dr. Jeffrey Evans and Dr. David Meyer conducted experiments in which young adults switched between tasks like solving math problems or classifying geometric objects. They found that multitasking actually takes as much as 40% of productive time.

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5. Multitasking is not efficient.

The study of Rubinstein, Evans, and Meyer additionally showed that multitasking involves more errors that occur from cognitive load in the brain. The brain needs to not only adjust to the second task but also to remember where it stopped in the original task. If counting is interrupted by a second task, you need to reorient and remember where you stopped counting in order to proceed with an accurate count. Errors also occur with activities that involve critical thinking.

6. Multitasking can be dangerous.

Air traffic controllers work with heightened stress levels caused by the strenuous effort required to focus on their tasks. They are aware of the dangerous consequences of one mistake. Near-fatal results can also take place in the medical field, as in the case of a 56-year-old male dementia patient. At a visit during hospital rounds, his attending physician instructed the resident to discontinue his anticoagulation medication. The hospital’s computerized provider order entry system (CPOE) allowed for this to be done in real time. The resident began to enter the order into her smartphone but received a text message from a friend about a party, which she responded to. The physician and resident then continued on their rounds. The resident didn’t complete the entry to discontinue the medication resulting in an emergency open-heart surgery, which the patient, fortunately, survived.

7. A multitasking boss sends the wrong signal.

In her book, The Silent Language of Leaders: How Body Language Can Help—or Hurt—How You Lead, Carol Kinsey Goman talks about leaders’ non-verbal messages. An example of this is a boss who verbally tells her team they are important and are always welcome in her office. Yet, when a team member seeks her out, this boss answers questions while writing an email or shuffling papers and does not make eye contact. Result: the team feel they don’t even get half of this leader’s attention.

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8. Multitasking gets in the way of meetings.

You’d think with all the devices available, meetings would cover more in less time. Attendees should be able to note down their reporting topics and action items. We got that wrong about multitasking too. What usually happens is people lose track of the discussion because they are tweaking their reports or noting down action items. In a productive meeting, the attendees are also mentally present and actively engaged in the discussion. One assigned person takes down the meeting minutes for distribution later.

9. Multitasking dulls memory and the ability to organize.

What we often believe to be memory problems are actually attention problems. You cannot remember later what you do not pay attention to now. Child and adult psychiatrist, Dr. Edward Hallowell describes attention deficit trait (ADT) as a response to our hyperkinetic environment. When an individual is dealing with more inputs than they possibly can, their brain circuits get overloaded. They are unable to stay organized, set priorities, or manage time.

10. Multitasking detracts from relationships.

We justify work multitasking as a means to have more time for our relationships. Well, we got that wrong about multitasking too. As more mobile apps become available for work, chores, and errands, the role of multitasking with mobile phones has reached villainous status. No doubt you’ve experienced the frustration of having a conversation with a partner or a friend that is interrupted by text messages, emails, or actual phone calls. A study by the University of Essex showed the mere presence of a mobile phone—even when not in use—during personal conversations becomes a barrier to closeness, trust, and empathy.

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Why what we got wrong about multitasking is good news.

It’s okay not to multitask. Focusing on one task allows you to finish it sooner and begin the next task. You can also better focus on important face-to-face encounters.

When you need to multitask, you can do it well. Those who do not usually multitask make the best multitaskers, according to the Strayer and Sanbonmatsu study.

You can choose effective task pairings and devices. Have double PC monitors to facilitate research, use foot pedals when transcribing, and listen to select audiobooks while driving.

Oh, and by all means, whistle while you work!

Featured photo credit: Arthur Gebuys via flickr.com

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Last Updated on November 5, 2019

5 Learning Management Systems (LMS) for Effective Learning

5 Learning Management Systems (LMS) for Effective Learning

Businesses rely on talent to generate and sell value. Without skilled people to create its products, manage its operations and execute its strategies, a business would inevitably fizzle out of the game and leave better-staffed competitors to take the field.

This is the reason why ambitious companies go great lengths to attract top talent,[1] shelling out millions of dollars in the process and bending traditional work policies just to bring highly skilled but demanding candidates into the fold.

Clearly, the contours of business are changing. But so are the demographics of work.

Millennials have become the dominant generation in the job market in terms of population, and some have already transitioned into leadership roles. Most millennials consider opportunity to learn and grow more important than overall compensation.[2]

Companies also today expect employees to come equipped with razor sharp business acumen.[3] Unfortunately, there is an alarming discrepancy between the actual skills businesses need and those currently possessed by job candidates.

To stay in the game, employers need to continually upgrade their training and skills development strategies to cover the entire employee lifecycle.

What are Learning Management Systems (LMS)?

Learning management systems are software-based solutions for authoring, presenting, consuming, storing, and tracking educational content and training materials. These systems aim to centralize all instructional content (e.g., lessons, training modules, instructional videos, presentation slides, worksheets, online quizzes, ebooks, takeaway notes, etc.) in one place.

LMS enable instructors to design and deliver learning experiences to students, with the added capability of evaluating the effectiveness of the instructional materials and grading the learning progress of students.

On the other side of the equation, learners use LMS to develop skills and acquire new knowledge virtually anytime and anywhere via the different channels and content formats made possible by digital technology.

Over the years, a wide range of features and technologies have been integrated into learning management systems to help enhance the experience of training designers, instructors, and learners. These include cloud and mobile technology, artificial intelligence, responsive design, scheduling, gamification, data analytics, and interoperability with other applications.

5 Best All-Purpose Learning Management Systems

There are dozens of LMS vendors catering to the general market or to specific segments such as K-12 learning, higher education, and corporate training.

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With so many options available, selecting the right LMS solution for your needs can be complicated and costly, especially when you end up adopting a platform that doesn’t exactly match your goals or requirements.

Short of conducting a comprehensive audit of your needs and finalizing a learning roadmap, the safest bet would be to adopt full-featured but affordable LMS solutions.

Based on user reviews, here are the 5 best LMS to help people gain knowledge, build skills, and achieve mastery:

1. Canvas Network

Launched by Instructure as an open source software in 2011, Canvas is an end-to-end cloud-based service originally engineered for the education sector.

Widely adopted for K-12 and Higher Ed learning, Canvas can be repurposed for anything that involves an instructor, a subject matter, and a student.

Used around the world by people of all ages and organizations of all types, Canvas arguably has the largest learning and support community in its class. It works on desktop computers, tablets and mobile phones.

To get a glimpse of the platform’s fresh interfaces, you can visit the Canvas Network, a learning community that provides educational and instructional materials created by colleges, universities, corporate businesses, independent course developers, and other knowledge-sharing entities around the world.

Hosting hundreds of interesting topics from data science to horticulture, the learning network also serves as evidence to the scope, capabilities, and popularity of the Canvas LMS platform.

Canvas is hosted on Amazon Web Services (AWS) infrastructure, which enhances the platform’s reliability, speed, scalability, and overall online performance.

Additionally, platform adopters enjoy a low-risk environment since cloud-based solutions require no hard stops for version updates, upgrades, or system migrations.

The Canvas website does not show a price matrix but says the service adopts a simple formula for computing fees: a one-time implementation fee and an annual subscription fee based on total number of users. It also promises free basic services for teachers who want to use the platform.

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In addition to Canvas, Instructure also offers Bridge (an LMS designed for corporate environments), Arc (a video platform for online learning), and Gauge (an assessment management system).

Check out this video if you want to learn more about Canvas Network:

2. Google Classroom

This free service from Google aims to improve the teaching and learning process using cloud technology, web apps, workflow simplification, and seamless communication between students and instructors.

Using Classroom, educators can easily create and schedule classes, distribute assignments, send feedback, and grade quizzes all in one place. By streamlining processes, Classroom helps teachers save time and organize classes more effectively. Both students and teachers can also work using any device anytime and anywhere.

Classroom works perfectly with other Google tools, having been launched initially as part of Google’s G Suite for Education. This LMS solution taps Google Drive for content storage and distribution, as well as Google Docs, Sheets, and Slides for the creation and sharing of instructional materials. Meanwhile it integrates Google Calendar for scheduling and Gmail for communication.

With G Suite, other communication channels such as chat messaging, video conferencing, and a dedicated website are enabled.

Easy to set up and manage, Google Classroom is free to use. One of my very first courses was actually hosted on Google Classroom.

Going beyond the classroom environment, Google offers G Suite Enterprise for Education for large institutions. This suite provides enhanced search and analytics capabilities as well as advanced tools for enterprise communications.

3. Moodle (Modular Object-Oriented Dynamic Learning Environment)

If budget and capability equally top your list of LMS adoption criteria, then Moodle might just fit the bill. Which is to say there’s none (i.e., bill).

Moodle is a free and open-source learning solution for distance education, workplace training, flipped classrooms, and other pedagogical environments.

It is also a full-featured LMS supported by a robust community and a thriving developer ecosystem. Not surprisingly, Moodle is used in more than 15 million courses by more than 130 million users in 230+ countries.

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Among other things, Moodle enables administrators and educators to create a dynamic and dedicated website to host organic, easily accessible, and highly customizable courses that can be experienced on desktops and mobile devices anytime and anywhere.

Moodle provides a personalized and intuitive dashboard as well as a host of collaboration tools for content designers, teachers, and learners. A universal calendar, an efficient file management system, an automatic notification system, multimedia integration, and a progress tracking tool all come with the package.

Check out this video if you want to learn more about Moodle:

4. Absorb

This platform recently bagged PC Magazine’s Editors’ Choice Award for Best LMS.

Co-designed and built by former course authors, Absorb takes learning experience to the next level. This turnkey LMS solution is responsive, full-featured, and highly customizable for maximum impact.

Course developers can orchestrate a wide range of experiences depending on audience or learning situation. In addition to surveys, polls, and e-commerce integration, Absorb supports formal online learning and certifications standards such as AICC, SCORM, and Tin Can.

The user interface can also be modified to match the learner’s location, group, or department, allowing for a different look and feel for customers, channel partners, management trainees, and newly hired employees.

Absorb supports all personal computing devices from desktops to mobile phones. There are also native or hybrid apps for iOS and Android.

The only possible drawback to the platform’s powerful feature set is its pricing. The service reportedly implements a flat, one-time setup fee depending on your business and training requirements. According to the site, any plan comes with a dedicated success team for your account.

Although small companies are welcome to try, midsize to enterprise-scale organizations are probably the best segment to readily adopt this LMS solution.

Take a look at some examples of Absorb in this video:

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5. Watershed Collaborative

Created by a group of educators, this nonprofit rethinks the priorities of an LMS, asserting that too many systems miss the most essential elements of what makes learning stick. They promise a better user experience – emphasizing Learning before Management and System.

Watershed aims to support an inquiry-based learning experience through an integrated mix of online and in-person learning strategies and interactions designed expressly for teams – including collaboration, reflection, and dialogue.

While Watershed was founded initially to serve the K-12 education market, the company has since expanded its scope to cater to all types of teachers and learners with its video-rich, state-of-the-art platform.

If you’re a mission-driven educator, content creator, institution, or business, this LMS may be the one for you.

Watershed specializes in assisting you with the instructional design of courses and provides content production services to ensure top-quality video assets with lasting value. Their LMS makes it easy for course creators to continuously update and tailor content to support small and large groups, while ensuring the technology and instructional strategy supports communities of learners.

Pricing varies based on products and services, but revenues support the nonprofit’s ability to make its platform and courses available at little or no cost for high-need educators and educational settings.

Honorable Mentions

There are dozens of LMS vendors in this growing market and the brands included in foregoing list are by no means the only viable options for companies or learning institutions looking to upgrade their learning infrastructure.

Many other excellent services are worth checking out. These include:

  1. Docebo is an LMS designed for hyper-engaging students, employees, customers, and other learners. The system helps organizations identify and resolve competency gaps with strategic learning interventions.
  2. Cornerstone OnDemand is a talent, training, and performance management solution offered as an SaaS (Software-as-a-Service). This service enables learners to create personalized playlists of instructional content.
  3. Lessonly is an LMS solution that makes it easier to recall and reinforce whatever skills or knowledge you have learned through quizzes, coaching, and constant practice.
  4. Skillsoft is an online training and corporate learning platform developed by a two-decade old and billion-dollar company with the same name.
  5. D2L BrightSpace is a learning management system that has all the basics for delivering excellent, rich-media experiences for classroom or workplace training.

Conclusion

There are many ways to learn but some are more effective and meaningful than others. Whether you are a teacher looking to enhance classroom learning or an HR manager creating a long-term talent development plan for employees, the key to impactful learning is to understand and bridge the needs of learners, the goals of your institution, and the actual capabilities of the learning tools you are considering.

Note that using multiple LMS platforms is possible although not recommended. On the other hand, adopting other learning solutions beyond LMS (such as podcasts, mentoring, and onsite in-person workshops) may significantly improve learning outcomes. Always go for products and plugins that seamlessly integrate into your core LMS tool.

Featured photo credit: Unsplash via unsplash.com

Reference

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