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Top 10 Interviewing Tips to Hire the Best Talent

Top 10 Interviewing Tips to Hire the Best Talent

Finding great people to hire can be difficult, even when you have a lot of applicants for every job. There are ways to make the process simpler, faster and ensure you get the best talent, every time. Here are 10 great tips to follow when interviewing, making offers and on-boarding candidates.

1. Have the right interviewers

If you don’t have the right people interviewing, you can’t make the best hiring decision. The most important person in the process is the hiring manager. He or she needs to be involved each step of the way and should be one of the first interviewers. If the potential manager does not feel the candidate is qualified or will be a good fit for the team and the organization, find out early, to save time and money and protect your employer’s brand. A candidate who doesn’t meet their prospective manager until late in interviews is unable to get a clear view of what is needed in the job, and might fail to put his or her best foot forward. Other people who should interview candidates include a representative from Human Resources or the recruitment team, and potential clients.

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2. Ask for specific examples of past experience

The best way to find out how someone will handle a situation in the future is to find out how they handled it in the past. This is an interview technique called Behaviour Based Interviewing.

Make sure every candidate interviewed is asked the same questions, and that they provide the situation, the problem, the solution and outcome. It’s a simple process but very effective.

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3. Do panel interviews to get objective data and save time

Interviews are time consuming and expensive. A great option is to conduct interviews via video. If not, try to minimize the amount of trips a candidate has to make by having all the interviewers see them at once in a panel. In this approach, there are a set number of questions, and each member of the panel takes turns asking them. It’s more efficient than having the candidate meet people one after the other and repeating their story over and over. Panel interviews also ensure everyone hears the same information at the same time.

4. Ask for clarity on any red flags

Sometimes a candidate will say things or put things on their resume that need clarification. Whenever you come across something that you need more information about, either because it’s unclear or it seems at odds with what you’ve learned about the candidate so far, ask questions. A red flag is anything that makes you weary of a candidate. Instead of dismissing the flag right away, or using your instinct to decline them, find out more about the matter.

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5. Review interview notes immediately and make a decision

The benefits of doing panel interviews can’t be overestimated. Everyone in the room hears the candidate answer the same questions, although each interviewer will interpret answers a little differently. Being together, either in person or on a phone or video conference, will allow the team to review the candidate’s answers and their thoughts immediately, and to make a decision about whether to proceed with the person to next stage or not. By discussing the candidate immediately after an interview, the comments are fresh in everyone’s memories, and positives and concerns can be debated and a consensus reached.

6. Decline candidate if not hiring

If after interviewing a candidate you decide you won’t hire them, do the right thing and decline them. You may wait a day or two, so the candidate will feel they have been properly assessed, as they might not be familiar with the efficiency of panel interviews and how quickly decisions can be made. With a phone call, let them know you won’t be considering them further. Ensure someone from the panel calls the candidate and can provide some meaningful feedback on why they are not moving forward in the selection process. The typical approach is to wait until a finalist has accepted an offer before declining candidates, but only those who are seriously being considered and would be offered the job if the preferred candidate declines should be kept in play. Everyone else needs to be declined so they can move on, and you can too.

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7. Make a verbal conditional offer to your top candidate

When you have decided on the best person for the job, call them and talk through your offer. Ask if they have questions. Find out any concerns. Send them the offer if they say they will accept or want to review it. Make sure they know it’s conditional while you contact references.

8. Ask for references if they accept the offer

When a candidate accepts a conditional offer, let them know the rest of the process and how long it will take. They might be involved in other interviews and you don’t want to lose a candidate at this point. Find out who their references are and contact them right away.

9. Complete thorough reference checks

Today there are a variety of ways to conduct reference checks, including by email. Choose the right process for your organization, and move quickly. People providing references are generally doing a favour for a past colleague or employee, and you should keep the questions brief and to the point. If you need clarification on anything that comes up in a reference check, be sure you can get it. Ask for phone numbers to follow up, even in an online process.

10. Welcome the new hire

Once the candidate has accepted the job, make the process of welcoming them easy and pleasant. No one wants to arrive for a new job without the tools they need, or no one there to show them around. Send them a welcome note before they start, ideally from the manager, and then don’t communicate further with them until day one. Over-communicating with a new hire before they start can be frustrating for them and wastes time. All the paperwork and information you need can be gathered once they come on board.

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Last Updated on November 5, 2019

5 Learning Management Systems (LMS) for Effective Learning

5 Learning Management Systems (LMS) for Effective Learning

Businesses rely on talent to generate and sell value. Without skilled people to create its products, manage its operations and execute its strategies, a business would inevitably fizzle out of the game and leave better-staffed competitors to take the field.

This is the reason why ambitious companies go great lengths to attract top talent,[1] shelling out millions of dollars in the process and bending traditional work policies just to bring highly skilled but demanding candidates into the fold.

Clearly, the contours of business are changing. But so are the demographics of work.

Millennials have become the dominant generation in the job market in terms of population, and some have already transitioned into leadership roles. Most millennials consider opportunity to learn and grow more important than overall compensation.[2]

Companies also today expect employees to come equipped with razor sharp business acumen.[3] Unfortunately, there is an alarming discrepancy between the actual skills businesses need and those currently possessed by job candidates.

To stay in the game, employers need to continually upgrade their training and skills development strategies to cover the entire employee lifecycle.

What are Learning Management Systems (LMS)?

Learning management systems are software-based solutions for authoring, presenting, consuming, storing, and tracking educational content and training materials. These systems aim to centralize all instructional content (e.g., lessons, training modules, instructional videos, presentation slides, worksheets, online quizzes, ebooks, takeaway notes, etc.) in one place.

LMS enable instructors to design and deliver learning experiences to students, with the added capability of evaluating the effectiveness of the instructional materials and grading the learning progress of students.

On the other side of the equation, learners use LMS to develop skills and acquire new knowledge virtually anytime and anywhere via the different channels and content formats made possible by digital technology.

Over the years, a wide range of features and technologies have been integrated into learning management systems to help enhance the experience of training designers, instructors, and learners. These include cloud and mobile technology, artificial intelligence, responsive design, scheduling, gamification, data analytics, and interoperability with other applications.

5 Best All-Purpose Learning Management Systems

There are dozens of LMS vendors catering to the general market or to specific segments such as K-12 learning, higher education, and corporate training.

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With so many options available, selecting the right LMS solution for your needs can be complicated and costly, especially when you end up adopting a platform that doesn’t exactly match your goals or requirements.

Short of conducting a comprehensive audit of your needs and finalizing a learning roadmap, the safest bet would be to adopt full-featured but affordable LMS solutions.

Based on user reviews, here are the 5 best LMS to help people gain knowledge, build skills, and achieve mastery:

1. Canvas Network

Launched by Instructure as an open source software in 2011, Canvas is an end-to-end cloud-based service originally engineered for the education sector.

Widely adopted for K-12 and Higher Ed learning, Canvas can be repurposed for anything that involves an instructor, a subject matter, and a student.

Used around the world by people of all ages and organizations of all types, Canvas arguably has the largest learning and support community in its class. It works on desktop computers, tablets and mobile phones.

To get a glimpse of the platform’s fresh interfaces, you can visit the Canvas Network, a learning community that provides educational and instructional materials created by colleges, universities, corporate businesses, independent course developers, and other knowledge-sharing entities around the world.

Hosting hundreds of interesting topics from data science to horticulture, the learning network also serves as evidence to the scope, capabilities, and popularity of the Canvas LMS platform.

Canvas is hosted on Amazon Web Services (AWS) infrastructure, which enhances the platform’s reliability, speed, scalability, and overall online performance.

Additionally, platform adopters enjoy a low-risk environment since cloud-based solutions require no hard stops for version updates, upgrades, or system migrations.

The Canvas website does not show a price matrix but says the service adopts a simple formula for computing fees: a one-time implementation fee and an annual subscription fee based on total number of users. It also promises free basic services for teachers who want to use the platform.

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In addition to Canvas, Instructure also offers Bridge (an LMS designed for corporate environments), Arc (a video platform for online learning), and Gauge (an assessment management system).

Check out this video if you want to learn more about Canvas Network:

2. Google Classroom

This free service from Google aims to improve the teaching and learning process using cloud technology, web apps, workflow simplification, and seamless communication between students and instructors.

Using Classroom, educators can easily create and schedule classes, distribute assignments, send feedback, and grade quizzes all in one place. By streamlining processes, Classroom helps teachers save time and organize classes more effectively. Both students and teachers can also work using any device anytime and anywhere.

Classroom works perfectly with other Google tools, having been launched initially as part of Google’s G Suite for Education. This LMS solution taps Google Drive for content storage and distribution, as well as Google Docs, Sheets, and Slides for the creation and sharing of instructional materials. Meanwhile it integrates Google Calendar for scheduling and Gmail for communication.

With G Suite, other communication channels such as chat messaging, video conferencing, and a dedicated website are enabled.

Easy to set up and manage, Google Classroom is free to use. One of my very first courses was actually hosted on Google Classroom.

Going beyond the classroom environment, Google offers G Suite Enterprise for Education for large institutions. This suite provides enhanced search and analytics capabilities as well as advanced tools for enterprise communications.

3. Moodle (Modular Object-Oriented Dynamic Learning Environment)

If budget and capability equally top your list of LMS adoption criteria, then Moodle might just fit the bill. Which is to say there’s none (i.e., bill).

Moodle is a free and open-source learning solution for distance education, workplace training, flipped classrooms, and other pedagogical environments.

It is also a full-featured LMS supported by a robust community and a thriving developer ecosystem. Not surprisingly, Moodle is used in more than 15 million courses by more than 130 million users in 230+ countries.

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Among other things, Moodle enables administrators and educators to create a dynamic and dedicated website to host organic, easily accessible, and highly customizable courses that can be experienced on desktops and mobile devices anytime and anywhere.

Moodle provides a personalized and intuitive dashboard as well as a host of collaboration tools for content designers, teachers, and learners. A universal calendar, an efficient file management system, an automatic notification system, multimedia integration, and a progress tracking tool all come with the package.

Check out this video if you want to learn more about Moodle:

4. Absorb

This platform recently bagged PC Magazine’s Editors’ Choice Award for Best LMS.

Co-designed and built by former course authors, Absorb takes learning experience to the next level. This turnkey LMS solution is responsive, full-featured, and highly customizable for maximum impact.

Course developers can orchestrate a wide range of experiences depending on audience or learning situation. In addition to surveys, polls, and e-commerce integration, Absorb supports formal online learning and certifications standards such as AICC, SCORM, and Tin Can.

The user interface can also be modified to match the learner’s location, group, or department, allowing for a different look and feel for customers, channel partners, management trainees, and newly hired employees.

Absorb supports all personal computing devices from desktops to mobile phones. There are also native or hybrid apps for iOS and Android.

The only possible drawback to the platform’s powerful feature set is its pricing. The service reportedly implements a flat, one-time setup fee depending on your business and training requirements. According to the site, any plan comes with a dedicated success team for your account.

Although small companies are welcome to try, midsize to enterprise-scale organizations are probably the best segment to readily adopt this LMS solution.

Take a look at some examples of Absorb in this video:

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5. Watershed Collaborative

Created by a group of educators, this nonprofit rethinks the priorities of an LMS, asserting that too many systems miss the most essential elements of what makes learning stick. They promise a better user experience – emphasizing Learning before Management and System.

Watershed aims to support an inquiry-based learning experience through an integrated mix of online and in-person learning strategies and interactions designed expressly for teams – including collaboration, reflection, and dialogue.

While Watershed was founded initially to serve the K-12 education market, the company has since expanded its scope to cater to all types of teachers and learners with its video-rich, state-of-the-art platform.

If you’re a mission-driven educator, content creator, institution, or business, this LMS may be the one for you.

Watershed specializes in assisting you with the instructional design of courses and provides content production services to ensure top-quality video assets with lasting value. Their LMS makes it easy for course creators to continuously update and tailor content to support small and large groups, while ensuring the technology and instructional strategy supports communities of learners.

Pricing varies based on products and services, but revenues support the nonprofit’s ability to make its platform and courses available at little or no cost for high-need educators and educational settings.

Honorable Mentions

There are dozens of LMS vendors in this growing market and the brands included in foregoing list are by no means the only viable options for companies or learning institutions looking to upgrade their learning infrastructure.

Many other excellent services are worth checking out. These include:

  1. Docebo is an LMS designed for hyper-engaging students, employees, customers, and other learners. The system helps organizations identify and resolve competency gaps with strategic learning interventions.
  2. Cornerstone OnDemand is a talent, training, and performance management solution offered as an SaaS (Software-as-a-Service). This service enables learners to create personalized playlists of instructional content.
  3. Lessonly is an LMS solution that makes it easier to recall and reinforce whatever skills or knowledge you have learned through quizzes, coaching, and constant practice.
  4. Skillsoft is an online training and corporate learning platform developed by a two-decade old and billion-dollar company with the same name.
  5. D2L BrightSpace is a learning management system that has all the basics for delivering excellent, rich-media experiences for classroom or workplace training.

Conclusion

There are many ways to learn but some are more effective and meaningful than others. Whether you are a teacher looking to enhance classroom learning or an HR manager creating a long-term talent development plan for employees, the key to impactful learning is to understand and bridge the needs of learners, the goals of your institution, and the actual capabilities of the learning tools you are considering.

Note that using multiple LMS platforms is possible although not recommended. On the other hand, adopting other learning solutions beyond LMS (such as podcasts, mentoring, and onsite in-person workshops) may significantly improve learning outcomes. Always go for products and plugins that seamlessly integrate into your core LMS tool.

Featured photo credit: Unsplash via unsplash.com

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