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Top 10 Interviewing Tips to Hire the Best Talent

Top 10 Interviewing Tips to Hire the Best Talent

Finding great people to hire can be difficult, even when you have a lot of applicants for every job. There are ways to make the process simpler, faster and ensure you get the best talent, every time. Here are 10 great tips to follow when interviewing, making offers and on-boarding candidates.

1. Have the right interviewers

If you don’t have the right people interviewing, you can’t make the best hiring decision. The most important person in the process is the hiring manager. He or she needs to be involved each step of the way and should be one of the first interviewers. If the potential manager does not feel the candidate is qualified or will be a good fit for the team and the organization, find out early, to save time and money and protect your employer’s brand. A candidate who doesn’t meet their prospective manager until late in interviews is unable to get a clear view of what is needed in the job, and might fail to put his or her best foot forward. Other people who should interview candidates include a representative from Human Resources or the recruitment team, and potential clients.

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2. Ask for specific examples of past experience

The best way to find out how someone will handle a situation in the future is to find out how they handled it in the past. This is an interview technique called Behaviour Based Interviewing.

Make sure every candidate interviewed is asked the same questions, and that they provide the situation, the problem, the solution and outcome. It’s a simple process but very effective.

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3. Do panel interviews to get objective data and save time

Interviews are time consuming and expensive. A great option is to conduct interviews via video. If not, try to minimize the amount of trips a candidate has to make by having all the interviewers see them at once in a panel. In this approach, there are a set number of questions, and each member of the panel takes turns asking them. It’s more efficient than having the candidate meet people one after the other and repeating their story over and over. Panel interviews also ensure everyone hears the same information at the same time.

4. Ask for clarity on any red flags

Sometimes a candidate will say things or put things on their resume that need clarification. Whenever you come across something that you need more information about, either because it’s unclear or it seems at odds with what you’ve learned about the candidate so far, ask questions. A red flag is anything that makes you weary of a candidate. Instead of dismissing the flag right away, or using your instinct to decline them, find out more about the matter.

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5. Review interview notes immediately and make a decision

The benefits of doing panel interviews can’t be overestimated. Everyone in the room hears the candidate answer the same questions, although each interviewer will interpret answers a little differently. Being together, either in person or on a phone or video conference, will allow the team to review the candidate’s answers and their thoughts immediately, and to make a decision about whether to proceed with the person to next stage or not. By discussing the candidate immediately after an interview, the comments are fresh in everyone’s memories, and positives and concerns can be debated and a consensus reached.

6. Decline candidate if not hiring

If after interviewing a candidate you decide you won’t hire them, do the right thing and decline them. You may wait a day or two, so the candidate will feel they have been properly assessed, as they might not be familiar with the efficiency of panel interviews and how quickly decisions can be made. With a phone call, let them know you won’t be considering them further. Ensure someone from the panel calls the candidate and can provide some meaningful feedback on why they are not moving forward in the selection process. The typical approach is to wait until a finalist has accepted an offer before declining candidates, but only those who are seriously being considered and would be offered the job if the preferred candidate declines should be kept in play. Everyone else needs to be declined so they can move on, and you can too.

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7. Make a verbal conditional offer to your top candidate

When you have decided on the best person for the job, call them and talk through your offer. Ask if they have questions. Find out any concerns. Send them the offer if they say they will accept or want to review it. Make sure they know it’s conditional while you contact references.

8. Ask for references if they accept the offer

When a candidate accepts a conditional offer, let them know the rest of the process and how long it will take. They might be involved in other interviews and you don’t want to lose a candidate at this point. Find out who their references are and contact them right away.

9. Complete thorough reference checks

Today there are a variety of ways to conduct reference checks, including by email. Choose the right process for your organization, and move quickly. People providing references are generally doing a favour for a past colleague or employee, and you should keep the questions brief and to the point. If you need clarification on anything that comes up in a reference check, be sure you can get it. Ask for phone numbers to follow up, even in an online process.

10. Welcome the new hire

Once the candidate has accepted the job, make the process of welcoming them easy and pleasant. No one wants to arrive for a new job without the tools they need, or no one there to show them around. Send them a welcome note before they start, ideally from the manager, and then don’t communicate further with them until day one. Over-communicating with a new hire before they start can be frustrating for them and wastes time. All the paperwork and information you need can be gathered once they come on board.

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Last Updated on September 17, 2018

How to Stop Multitasking and Become Way More Productive

How to Stop Multitasking and Become Way More Productive

Today we are expected to work in highly disruptive environments. We sit down at our desks, turn on our computer and immediately we are hit with hundreds of emails all vying for our attention.

Our phones are beeping and pinging with new alerts to messages, likes and comments and our colleagues are complaining about the latest company initiative is designed to get us to do more work and spend less time at home.

All these distractions result in us multitasking where our attention is switching between one crisis and the next.

Multitasking is a problem. But how to stop multitasking?

How bad really is multitasking?

It dilutes your focus and attention so even the easiest of tasks become much harder and take longer to complete.

Studies have shown that while you think you are multitasking, you are in fact task switching, which means your attention is switching between two or more pieces of work and that depletes the energy resources you have to do your work.

This is why, even though you may have done little to no physical activity, you arrive home at the end of the day feeling exhausted and not in the mood to do anything.

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We know it is not a good way to get quality work done, but the demands for out attention persist and rather than reduce, are likely to increase as the years go by.

So what to do about it?

Ways to stop multitasking and increase productivity

Now, forget about how to multitask!

Here are a few strategies on how to stop multitasking so you can get better quality and more work done in the time you have each working day:

1. Get enough rest

When you are tired, your brain has less strength to resist even the tiniest attention seeker. This is why when you find your mind wandering, it is a sign your brain is tired and time to take a break.

This does not just mean taking breaks throughout the day, it also means making sure you get enough sleep every day.

When you are well rested and take short regular breaks throughout the day your brain is fully refuelled and ready to focus in on the work that is important.

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2. Plan your day

When you don’t have a plan for the day, the day will create a plan for you. When you allow outside influences to take control of your day, it is very hard not to be dragged off in all directions.

When you have a plan for the day, when you arrive at work your brain knows exactly what it is you want to accomplish and will subconsciously have prepared itself for a sustained period of focused work.

Your resistance to distractions and other work will be high and you will focus much better on the work that needs doing.

3. Remove everything from your desk and screen except for the work you are doing

I learned this one a long time ago. In my previous work, I worked in a law office and I had case files to deal with. If I had more than one case file on my desk at any one time, I would find my eyes wandering over the other case files on my desk when I had something difficult to do.

I was looking for something easier. This meant often I was working on three or four cases at one time and that always led to mistakes and slower completion.

Now when I am working on something, I am in full-screen mode where all I can see is the work I am working on right now.

4. When at your desk, do work

We are creatures of habit. If we do our online shopping and news reading at our desks as well as our work, we will always have the temptation to be doing stuff that we should not be doing at that moment.

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Do your online shopping from another place—your home or from your phone when you are having a break—and only do your work when at your desk. This conditions your brain to focus in on your work and not other distractions.

5. Learn to say no

Whenever you hear the phrase “learn to say no,” it does not mean going about being rude to everyone. What it does mean is delay saying yes.

Most problems occur when we say “yes” immediately. We then have to spend an inordinate amount of energy thinking of ways to get ourselves out of the commitment we made.

By saying “let me think about it” or “can I let you know later” gives you time to evaluate the offer and allows you to get back to what you were doing quicker.

6. Turn off notifications on your computer

For most of us, we still use computers to do our work. When you have email alert pop-ups and other notifications turned on, they will distract you no matter how strong you feel.

Turn them off and schedule email reviewing for times between doing your focused work. Doing this will give you a lot of time back because you will be able to remain focused on the work in front of you.

7. Find a quiet place to do your most important work

Most workplaces have meeting rooms that are vacant. If you do have important work to get done, ask if you can use one of those rooms and do your work there.

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You can close the door, put on your headphones and just focus on what is important. This is a great way to remove all the other, non-important, tasks demanding your attention and just focus on one piece of work.

The bottom line

Focusing on one piece of work at a time can be hard but the benefits to the amount of work you get done are worth it. You will make fewer mistakes, you will get more done and will feel a lot less tired at the end of the day.

Make a list of the four or five things you want to get done the next day before you finish your work for the day and when you start the day, begin at the top of the list with the first item.

Don’t start anything else until you have finished the first one and then move on to the second one. This one trick will help you to become way more productive.

Featured photo credit: Unsplash via unsplash.com

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