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10 Things Highly Likeable Bosses Do Differently

10 Things Highly Likeable Bosses Do Differently

Did you know that highly likable bosses are still a rare commodity? If you would like to be in that category, look at these sobering statistics for a moment.

According to one survey carried out by Accenture, 31% of workers leave because they do not like their boss. In the Gulf states, that number rises to 44%. That is almost half! Looks like an uphill task. Read on to discover what highly likable bosses do differently.

1. They cut meetings to a minimum.

Workers hate meetings and resent the amount of time spent on them. Intelligent managers know this and are aware that a whopping 37% of employee time is spent on meetings.  They prune meetings to a bare minimum and ensure that there is a time limit on them. Bosses chair the meetings to make sure this happens and adhere strictly to the agenda.

2. They are accessible.

Some bosses build a cordon round themselves. They have minions who slavishly keep people out. The message is that the bosses are busy and staff naturally feel that they cannot easily approach them with a problem.  It is a well established fact that employees work much better for a boss they like and respect.

Popular bosses welcome suggestions from staff and always have an open door policy, which they actually put into practice. They understand that the key to any successful business is a happy, motivated staff who are consulted and appreciated.

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“A leader is best when people barely know he exists, not so good when people obey and acclaim him, worse when they despise him. But of a good leader who talks little when his work is done, his aim fulfilled, they will say: We did it ourselves.” —Lao-Tzu

3. They are 100% reliable.

Reliability is a two-way process. It permeates a successful company. But the highly likeable bosses know that they have to deliver on the following:

  • decisions are followed through
  • tasks are completed on time
  • they are prepared and on the ball
  • they are punctual
  • they lead their teams with a mix of persuasion and firmness

“You do not lead by hitting people over the head—that’s assault, not leadership.” —Dwight Eisenhower

4. They delegate successfully.

The key to successful delegation is that bosses know what to let go, so that they can concentrate on top priorities. They also know that they can delegate the task to employees and show them that this is developing their skills and training. Employees see a delegated task as an opportunity for empowerment and a great chance to acquire new skills. They also realize how their work fits into the bigger picture. Highly likeable bosses can do this very skilfully.

“Delegating work works, provided the one delegating works, too.” —Robert Half

5. They are flexible.

Interesting research shows that where employees have flexible bosses, they suffer fewer health problems. It has a positive effect in less absenteeism too.

Employees need more flexibility when it comes to caring for sick children or parents. They should also be given the possibility of choosing their work schedule if it does not interfere with offering customer service or productivity.

6. They are optimistic and positive.

Successful managers exude confidence and optimism. They may do that instinctively but there are sound reasons for doing so. They know that optimism is infectious and can motivate employees to be more enthusiastic and focused. Keeping these thoughts to the forefront can produce better results and happier staff.

The research by Dr. Martin Seligman is very interesting in this regard. He says that everybody must make a real effort to look at the positive aspects and opportunities rather than moaning about all the obstacles. The managers who can inspire their staff to do just that will become successful and highly likeable.

“Positive thinking will let you do everything better than negative thinking will.” —Zig Ziglar

 7. They are friendly.

Highly likeable bosses take an interest in their staff. They are great at remembering important events in people’s lives and can celebrate with them.

They also know that negative forces such as dislike, resentment and bitterness can lead to poor performance and can be extremely contagious. This is why these wise bosses do everything they can to be friendly and create goodwill without giving up on objectives and deadlines.

“The boss depends on authority, the leader depends on goodwill.” —Anon

8. They are compassionate.

Many bosses try to be tough and want to show that they are still in control. If a person is always late, they will sack them on the spot.

But popular and compassionate bosses take a much more intelligent and humane approach. They first explain that unpunctuality is having a knock on negative effect on productivity, staff morale and relationships. They then ask the employee to implement changes and give them a deadline to improve. This creates less resentment and is a much better way of dealing with a difficult issue.

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9. They show appreciation and thanks.

When work is done well, intelligent bosses know that a short congratulatory email is the right way to express their appreciation. This encourages employees to do even better. It can also be used in their assessment and is a powerful motivational tool.

Showing gratitude pays handsome dividends. One survey by Glassdoor showed that 80% want to work harder when they are thanked for their achievements. That figure fell to 40% when the bosses were unpopular, demanding, and ungrateful.

10. They are charismatic.

It is difficult to define what charisma is, yet we know it when we see it. Highly likeable bosses are charismatic. They are self-confident, open and friendly. You can feel their presence in a room immediately. Their body language is as confident as they are. They have a real gift in listening to you and making you feel important. They are empathetic to a very high degree.

Now, if you are a highly likeable boss and meet all the above criteria, congratulations! If not, at least you now know what you need to work on.

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Featured photo credit: Annual Volunteer Appreciation Ceremony / USAG – Humphreys via Photo Pin

More by this author

Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on September 18, 2019

15 Best Organizing Tips For Office Organization and Getting More Done

15 Best Organizing Tips For Office Organization and Getting More Done

You may think that you don’t have time for office organization, but if you really knew how much time that disorganization cost you, you’d reconsider.

Rearranging and moving piles occasionally doesn’t count. Neither does clearing off your desk, if you swipe the mess into a bin, or a desk drawer.

A relatively neat and orderly office space clears the way for higher productivity and less wasted time.

Organizing your office doesn’t have to take days, it can be done a little at a time. In fact, maintaining an organized office is much more effective if you treat it like an on-going project, instead of a massive assault.

So, if you’re ready to get started, the following organizing tips will help you transform your office into an efficient workspace.

1. Purge Your Office

De-clutter, empty, shred, get rid of everything that you don’t need or want. Look around. What haven’t you used in a while?

Take one area at a time. If it doesn’t work, send it out for repair or toss it. If you haven’t used it in months and can’t think of when you’ll actually need it, out it goes. This goes for furniture, equipment, supplies, etc.

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Don’t forget about knick-knacks, plants (real or artificial), and decorations – if they’re covered with dust and make your office look shabby, they’re fair game.

2. Gather and Redistribute

Gather up every item that isn’t where it belongs and put it where it does.

3. Establish Work “Zones”

Decide what type of activity happens in each area of your office. You’ll probably have a main workspace (most likely your desk,) a reference area (filing cabinet, shelves, binders,) and a supply area (closet, shelves or drawers.)

Place the appropriate equipment and supplies are located in the proper area as much as possible.

4. Close Proximity

Position the equipment and supplies that you use most within reach. Things that you rarely use can be stored or put away.

5. Get a Good Labeler

Choose a label maker that’s simple to use. Take the time to label shelves, bins, baskets drawers. Not only will it remind you where things go, but it will also help others who may have a need to find, use, or put away anything in your workspace.

6. Revise Your Filing System

As we move fully into the digital age, the need to store paper files has decreased.

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What can your store digitally? Are you duplicating files? You may be able to eliminate some of the files and folders you’ve used in the past. If you’re storing files on your computer, make sure you are doing regular back-ups.

Here’re some storage ideas for creating a smooth filing system:

  • Create a meeting folder – Put all “items to be discussed” in there along with items that need to be handed off, reports that need to be given, etc. It’ll help you be prepared for meetings and save you stress in the even that a meeting is moved up.
  • Create a WOR folder – So much of our messy papers are things that are on hold until someone else responds or acts. Corral them in a WOR (Waiting on Response) folder. Check it every few days for outstanding actions you may need to follow-up on.
  • Storage boxes – Use inexpensive storage boxes to keep archived files and get them out of your current file space.
  • Magazine boxes – Use magazine boxes or binders to store magazines and catalogs you really want to store. Please make sure you really need them for reference or research, otherwise recycle them, or give away.
  • Reading folder – Designate a file for print articles and documents you want to read that aren’t urgent.
  • Archive files – When a project is complete, put all of the materials together and file them away. Keep your “working folders” for projects in progress.
  • File weekly – Don’t let your filing pile up. Put your papers in a “To File” folder and file everything once a week.

Learn more tips on organizing your files here: How to Organize Your Files for Better Productivity

7. Clear off Your Desk

Remove everything, clean it thoroughly and put back only those items that are essential for daily use.

If you have difficulty declutter stuff, this Declutter Formula will help you throw away stuff without regretting later.

8. Organize your Desktop

Now that you’ve streamlined your desktop, it’s a good idea to organize it.

Use desktop organizers or containers to organize the items on your desk. Use trays for papers, containers for smaller items.

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Don’t forget your computer desktop! Make sure the files or images are all in organized folders. I’d recommend you clear your computer desktop everyday before you leave work.

9. Organize Your Drawers

Put items used together in the same drawer space, stamps with envelopes, sticky pads with notepads, etc.

Use drawer organizers for little items – paper clips, tacks, etc. Use a separate drawer for personal items.

10. Separate Inboxes

If you work regularly with other people, create a folder, tray, or inbox for each.

11. Clear Your Piles

Hopefully with your new organized office, you won’t create piles of paper anymore, but you still have to sort through the old ones.

Go through the pile (a little at a time if necessary) and put it in the appropriate place or dump it.

12. Sort Mails

Don’t just stick mail in a pile to be sorted or rifle through and take out the pieces you need right now. Sort it as soon as you get it – To act, To read, To file, To delegate or hand off. .

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13. Assign Discard Dates

You don’t need to keep every piece of paper indefinitely. Mark on files or documents when they can be tossed or shredded.

Some legal or financial documents must be kept for specified length of time. Make sure you know what those requirements are.

14. Filter Your Emails

Some emails are important to read, others are just not that important.

When you use the filter system to label different types of emails, you know their priority and which to reply first.

Take a look at these tips to achieve inbox zero: The Ultimate Way to get to Inbox Zero

15. Straighten Your Desk

At the end of the day, do a quick straighten, so you have a clean start the next day.

Bottom Line

Use one tip or try them all. The amount of effort you put into creating and maintaining an efficient work area will pay off in a big way.

Instead of spending time looking for things and shuffling piles, you’ll be able to spend your time…well…working and you’ll enjoy being clutter free!

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Featured photo credit: Alesia Kazantceva via unsplash.com

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