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The 6 Best Practices to Kill Employee Motivation and Engagement

The 6 Best Practices to Kill Employee Motivation and Engagement

I challenge anyone reading this article to find a single organization that wants lower employee motivation and engagement. Yet, you can find hundreds of articles and studies that indicate both are on the downslide. In current times of leaner employment, management continually tries to squeeze more and more out of each employee. This squeezing process can last for a short while, but is not sustainable long-term. Eventually the system, the employee, or both will break. Take this quiz to see if you are excelling at killing employee motivation and engagement. On a regular basis, do you (or your manager) provide:

1. Deficient Communication

According to a study conducted several years ago by Magna Leadership Solutions, the number-one problem recognized by both management and employees is communication. Usually, the communication is insufficient or improper. If you are a good boss, most employees enjoy more face time with you, especially when it is positive. Some employees just want some communication that can be accomplished face-to-face, on the phone, through a note, or even in a short email. A good rule of thumb is that if the communication could elicit emotion (positive or negative) from the receiver, then face-to-face (or at least a phone call) is most appropriate. For communications that are more transactional, the other, less-personal forms of communication may be sufficient.

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2. Insufficient Encouragement

In his book “Breakthrough Performance,” author Bill Daniels stresses the importance of providing encouragement that is specific, pure, positive, immediate, frequent and irregular. One key thing I’ve learned as a manager is that providing insufficient encouragement is among the two top ways to ensure you’re killing your employees’ motivation and engagement. The next section outlines the other one.

3. Inappropriate Advice

These six rules also come from Bill Daniels. Advice should: address the change desired, be current (only focus on now, don’t bring in history), be pure (no “buts”), be delivered just before it can be used (not after, or it will be viewed as punishment), be limited, and ask for feedback. Breaking any one or more of these rules will lessen or negate the impact and results of the advice. In addition, advice and encouragement should always be delivered separately, or it sends a mixed message and will be viewed as punishment.

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4. Inadequate Rewards

I am not telling you that all accomplishments need to be extrinsically rewarded. It is important that well-done accomplishments, which are above and beyond what is expected, do receive the appropriate level of compensation in some form. Learn what you employees want and reward them in a way that they most appreciate.

5. Too Much Team Recognition

This one may seem less intuitive. People like recognition, but when it is blanketed over a team (and individual contributions are minimized), it may be more detrimental than no recognition at all. As work has become more and more complex, getting work or projects accomplished in teams as become the norm. The increased speed of communication — thanks to computers, mobile devices and the increased bandwidth of wired and wireless communications — have made it easier than ever to get anything, from anywhere and from anyone. To combat the team recognition problem, the recognition should be appropriate for the level of individual contribution —which means do your homework up-front on defining expectations, and continuously monitor individual and team performance. If you decide to deliver team recognition and there is an additional level of individual recognition needed, you may want to deliver this privately first.

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6. Rationed Resources

As we reduce our resources (people, funding, equipment, training, etc.), we need to ensure that the short-term financial change is not causing longer-term problems that often cannot be reversed. Downsizing and cost-cutting has been the modus operandi for many organizations for the past 10+ years, if not longer. Today, management continues to try to squeeze that last drop of blood out of every stone until something breaks. One of the primary functions of management is to be a resource, or provide resources, to support the employees’ and the organization’s success. How did you do on the quiz? We are caught up in our day-to-day activities and expect to have employee engagement on autopilot. One manager I coached told me “The employees know what they have to do. They are getting paid aren’t they? And I’m not their mother.” This is a very Machiavellian approach thinking about employees as disposable resources. In times with lean job opportunities, this management approach may survive. As we are seeing hundreds of thousands of new jobs being created each month and unemployment on a steady decline since 2010, it is becoming a seller’s (employee) market. Your unmotivated and disengaged employees are or will be out looking for a better environment to work in. Take the first step by quickly removing one or more of the six practices that kill motivation and engagement from your workplace. The workforce will thank you for it.

Featured photo credit: Photo by Marc Lombardi via marclombardi.zenfolio.com

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More by this author

Dr. Kevin Gazzara

Senior partner at Magna Leadership Solutions

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Last Updated on July 18, 2019

What Makes People Happy? 20 Secrets of “Always Happy” People

What Makes People Happy? 20 Secrets of “Always Happy” People

Some people just seem to float through life with a relentless sense of happiness – through the toughest of times, they’re unfazed and aloof, stopping to smell the roses and drinking out of a glass half full.

They may not have much to be happy about, but the simplicity behind that fact itself may make them happy.

It’s all a matter of perspective, conscious effort and self-awareness. Listed below are a number of reasons why some people are always happy.

1. They Manage Their Expectations

They’re not crushed when they don’t get what they want – or misled into expecting to get the most out of every situation. They approach every situation pragmatically, hoping for the best but being prepared for the worst.

2. They Don’t Set Unrealistic Standards

Similar to the last point, they don’t live their lives in a constant pursuit towards impossible visions of perfection, only to always find themselves falling short of what they want.

3. They Don’t Take Anything for Granted

Happiness rests with feeling fulfilled – those who fail to stop and appreciate what they have every now and again will never experience true fulfillment.

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4. They’re Not Materialistic

There are arguing viewpoints on whether or not money can really buy happiness; if it can, then we know from experience that we can never be satisfied because there will always be something newer or better that we want. Who has ever had enough money?

5. They Don’t Dwell

They don’t sweat the small things or waste time worrying about things that don’t really matter at the end of the day. They don’t let negative thoughts latch onto them and drain them or distract them. Life’s too short to worry.

6. They Care About Themselves First

They’re independent, care for themselves and understand that they must put their needs first in order to accommodate the needs of others.

They indulge, aim to get what they want, make time for themselves and are extremely self-reliant.

7. They Enjoy the Little Things

They stop to smell the roses. They’re accustomed to find serenity when it’s available, to welcome entertainment or a stimulating discussion with a stranger when it crosses their path. They don’t overlook the small things in life that can be just as important.

8. They Can Adapt

They’re not afraid of change and they work to make the most out of new circumstances, good or bad. They thrive under pressure, are not overwhelmed easily and always embrace a change of pace.

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9. They Experiment

They try new things, experience new flavors and never shy away from something they have yet to experience. They never order twice from the same menu.

10. They Take Their Time

They don’t unnecessarily rush through life. They work on their own schedule to the extent that they can and maneuver through life at their own relaxing pace.

11. They Employ Different Perspectives

They’re not stuck in one perspective; a loss can result in a new opportunity, hitting rock bottom can mean that there’s no where to go but up.

12. They Seek to Learn

Their constant pursuit of knowledge keeps them inspired and interested in life. They cherish information and are on a life-long quest to learn as much as they can.

13. They Always Have a Plan

They don’t find themselves drifting without purpose. When something doesn’t go as planned, they have a plan for every letter in the alphabet to fall back on.

14. They Give Respect to Get It

They are respectful and, in turn, are seen as respectable; the respect they exude earns them the respect they deserve.

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15. They Consider Every Opportunity

They always have their eyes open for a new road, a new avenue worth exploring. They know how to recognize opportune moments and pounce on them to make the most of every situation. Success is inevitable for them.

16. They Always Seek to Improve

Perpetual self-improvement is the key towards their ongoing thirst for success. Whatever it is they do, they take pride in getting better and better, from social interactions to mundane tasks. Their pursuit at being the best eventually materializes.

17. They Don’t Take Life Too Seriously

They’re not ones to get offended easily over-analyze or complicate matters. They laugh at their own faults and misfortunes.

18. They Live in the Moment

They don’t live for tomorrow or dwell on what may have happened yesterday. Every day is a new opportunity, a new chapter. They live in the now, and in doing so, get the most out of every moment.

You can learn how to do so too: How to Live in the Moment and Stop Worrying About the Past or Future

19. They Say Yes

Much more often than they say no. They don’t have to be badgered to go out, don’t shy away from new opportunities or anything that may seem inconvenient.

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20. They’re Self-Aware

Most important, they’re wholly aware of themselves. They self-reflect and are conscious of their states of mind. If somethings bothering them, they fix it.

We’re all susceptible to feeling down every now and again, but we are all equipped with the necessary solutions that just have to be discovered.

Lack of confidence, inability to feel fulfilled, and susceptibility to stress are all matters that can be controlled through the way we handle our lives and perceive our circumstances.

Learn about How Self-Reflection Gives You a Happier and More Successful Life.

Final Thoughts

The main philosophy employed by the happiest includes the idea that life’s simply too short: life’s too short to let things get you down, to take things for granted, to pursue absolute and unrealistic perfection.

For some, employing these characteristics is a second nature – they do it without knowing. For others, a conscious effort must be put forth every now and again. Self-Awareness is key.

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Featured photo credit: Charles Postiaux via unsplash.com

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