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8 Communication Skills to Overcome the Generation Gap

8 Communication Skills to Overcome the Generation Gap

In every generation, communication plays a vital role towards a functional society. With recent breakthroughs in medical technology, people are living longer and choosing to remain in the workforce for longer. It comes as no surprise that several distinct generations are mingling more now than ever before, and communication between these groups is increasingly important and challenging.

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    1. Be aware of different forms of communication

    Whether it is within the workforce or with friends and relatives, methods of communication between generations vary extensively. A majority of the oldest generation, known as the ‘matures’ or ‘veterans’ are retired and most likely grandparents. Face-to-face communication is preferential, similarly with the next generation known as the ‘baby boomers’. A lack of communication in person can lead veterans to feel unappreciated and offended as they tend to emphasize little importance in today’s texting and social media revolution.

    Further towards the younger generations, starting with the baby boomers, technology begins to become more acceptable as a form of communication. Generation X, third down the line, is generally comfortable with web-based communication such as conference calling, but still may resist the social movement. The youngest generation, known as Generation Y, or the ‘millennials,’ grew up around the technology and social media movement, therefore this type of web-based communication is weighed as equally respectable.

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    With such a drastic difference, especially between the matures and those of generation Y, it is important to understand the pros and cons each media of communication. While older generations prefer face-to-face communication, it can be argued that cosmopolitanism is prominent in today’s society and often it is necessary to connect with people who live either too far away to meet in person or overseas. While agreeably, communication face-to-face is a more effective way to form close, personal relationships, digital methods of communication is an equally effective way to connect with people living far away.

    Digital communication is also instantaneous. While the effort taken to meet with someone can be the source of the personal relationship, instant messaging, texting or calling is faster and generally more economical, therefore its relevance cannot be so easily ruled out. All methods of communication have pros and cons, but the more thoroughly they are understood, the easier it will be to bridge the communication gap between generations.

      Photo: stockimages

      2. Understand the relevance of formality

      We live in an era of SMS, instant messaging, colloquialisms and slang, predominantly established by the millennials. When e-mail was first introduced as a substitute for sending letters, it started off with formatting as formal as those typed and handwritten notes would have been. Consequently, it can be difficult for matures and baby boomers to accept and adapt to the progressively informal speech surrounding today’s society.

      The slang and colloquialisms used by younger generations can be perceived by older generations as uneducated and an indication of lack of effort in communication. Formal communication can appear nicer to read and carries more value in terms of effort. However it is sometimes faster and easier to use slang and abbreviations for small, less important issues, whether it’s in the workplace or with family and friends. The issue with formality presents itself through digital media, rather than face-to-face communication.

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      While being formal in every form of communication media, it should be considered whether or not it is necessary. If a relative is picking you up from an airport, it might be easier to type a quick ‘here’ text rather than a long-winded, formal explanation of the fact that you have arrived. Such an explanation can be left for a face-to-face conversation or a phone call. In regards to speech informality, it is important for the older generations to understand that most languages are fluid and continuously changing. At the same time, it is also important for younger generations to realize that these changes in the language can be challenging to adapt to.

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        Photo: stockimages

        3. Respect that values differ between generations

        It is obvious that younger generations do not share a majority of personal values that the older generations hold on to. This is obvious in forms ranging from clothing preferences to the chosen methods of communicating and forming relationships. It is very important to be aware of these differences, as to not to come off as offensive. Towards the younger generations, values tend to be less conservative than the older generations. Consequently, communication without fallout can become difficult.

        Even within families, disputes can break out over a lack of perceived respect, mainly from the younger generations. In order to avoid such situations, it is important to understand and take into consideration the differences on both ends of the generational scale. For example, in a mature’s time, unmarried, live-in partners would not have been something common or acceptable, which it now is to younger generations. While there will always be disagreement, if both sides take the time to gain an understanding of opposite opinions, it will be much easier to avoid coming off as offensive.

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          Photo: stockimages

          4. Values also differ in the workplace

          For the first time in history, four different generations appear in the workforce at the same time. While it is a great development and offers a great deal more variety than ever before, it presents its own set of challenges. Older generations, especially the matures, experience a sense of pride towards their jobs, viewing them as predominantly ways to provide for their families. Millennials will tend to stay with the same job, working their way up, as they will tend to constantly move from one job to the next.

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          Older generations can often mistake this as incompetence and lack of work ethic. However it makes sense to younger generations to keep their options flexible and extend their opportunities in the workplace. Adding to the perceived laziness of the younger generations, they also require a great deal of feedback and value peer opinions quite highly, which can be mistaken as being ‘spoon fed’ through their work. For effective communication within the workplace, these stigmas need to be understood more thoroughly from both end of the generational spectrum.

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            Photo: stockimages

            5. Rabbit ears

            The overall factor influencing effective communication across generations is the willingness to listen and learn. Having ‘rabbit ears’ will result in less disputes and more productivity in communication, both inside the workplace and outside, with relatives, strangers and friends.

            Having Rabbit ears means listening not just to what is said but how it is said. This can give both cues on topics that are sensible to discuss between generations and also helps to gain more understanding of each side’s values and opinions. It is all about listening and learning from one another.

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              Photo: stockimages

              6. Be wary of sensitive topics

              When communicating between generations, especially with strangers or people who are unfamiliar, it may be best to avoid sensitive topics such as politics and religion. The relevance of these topics in the millennial age is not the same as it was in the time of the matures, and disagreement can easily erupt. While at a dinner with unfamiliar or familiar people, nothing can make it more awkward than a sudden generational dispute about homosexuality or abortion.

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                Photo: gratisography.com

                7. Right words at the right time

                Communication can break down when wrong words are spoken at the wrong time. Diplomacy is saying the right words at the right time. In terms of communication barriers between generations, this means bringing up those sensitive topics once you know both sides of the conversation are comfortable with generational differences and are willing to accept each other’s opinions without dispute. Taking the time to reach this stage of compliance will result in the most productive discussions, since generations worth of information can be received.

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                  8. Wisdom comes with age vs the resilience of youth

                  Young people can avoid heartache by listening to the voice of experience, whereas older people can learn to “roll with the punches,” as the younger generations tend to do. This can come back to the workforce, wherein young people often move around between several jobs in their lifetime. Advice given by older people in the same field of work can be extremely valuable, especially when it comes to avoiding unprecedented failure. At the same time, the rigidity of the older generations’ work structure can find the flexibility of the younger generation beneficial.

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                  Elizabeth Andal

                  Elizabeth is a passionate writer who shares about lifestyle tips and lessons learned in life on Lifehack.

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                  Last Updated on June 3, 2020

                  19 Definitions Of Success You Should Never Ignore

                  19 Definitions Of Success You Should Never Ignore

                  What is success?

                  Is it wealth? Is it happiness? Is it fame?

                  The late Zig Ziglar was one of the most respected modern day experts on success, motivation, and leading a balanced life. In his book Born to Win!, he argues that success cannot be defined in one sentence, but instead it is comprised of many things. One could argue that the definition depends on the individual and that one size does not fit all[1].

                  Here are 19 different definitions of success. Not all of these will resonate with you, but chances are at least a few of them will. Use these or find inspiration here to create your own definition of success that can be applied to your unique life.

                  1. Success is always doing your best.

                  Success can be achieved when you try your best in all aspects of everything you do, even if that doesn’t lead to big results. If you’ve done your best, you should feel proud of your efforts.

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                  2. Success is properly setting concrete goals.

                  Be realistic and concrete when setting goals. Success does not come from setting abstract goals. If you know where you’re heading, that is a success in itself, even if you don’t ultimately arrive to the planned destination.

                  3. Success is having a place to call home.

                  Home is where your heart soars. You are always successful when you can call a place home. Home doesn’t have to be a specific structure. It can be a country, a city, or even a person. If you have a place you feel comfortable and safe, you’re already achieving something great.

                  4. Success is understanding the difference between need and want.

                  If you can meet your monthly obligations and fulfill your basic needs, you are successful. Being able to identify when you absolutely need something and when you can do without it often leads to financial stability and is a great way to succeed.

                  5. Success is believing you can.

                  If you believe you can, you will succeed. Self-belief doesn’t come naturally to everyone, so if you’re able to tell yourself that you can achieve the goals in your plans, you’re doing great.

                  6. Success is remembering to balance work with passion.

                  Work without passion creates undue stress and empty achievements. Focus on what excites you. If you’re happy at your job, that’s great. However, even if you aren’t, you can balance your formal job with hobbies or volunteer work you’re passionate about.

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                  7. Success is taking care of your needs.

                  Remember to put on your own oxygen mask before assisting others. Self-care is essential if you want to have any meaningful impact on the world around you.

                  8. Success is learning that you sometimes have to say no.

                  Success only comes with a balanced life. Part of balance is learning to say no. Saying no doesn’t mean you are selfish; it simply means you have priorities and know what you need to give your attention to at any given time.

                  9. Success is knowing your life is filled with abundance.

                  Love, health, friends, family…life is filled with abundance. Recognizing this is an important step to feeling grateful for all life has given you. If you can feel this, you are already experiencing success.

                  10. Success is understanding you cannot keep what you don’t give away.

                  You will only succeed if you help others succeed. Learning to give instead of always take is part of creating a world we all want to live in. When you help others, you will also create an environment where others want to help you.

                  11. Success is overcoming fear.

                  Conquering a fear makes you feel invincible. Even if it’s confronting just one small fear each week, that is certainly something to feel proud of. The bigger fears will take more time, but any work you do to overcome fear will lead to success.

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                  12. Success is learning something new each day.

                  Successful people understand that learning never stops. Take time each day to converse with someone with opposing views, read an interesting article on a topic you know little about, or watch a TED talk on new research. It doesn’t take long to learn, so get started now.

                  13. Success is learning that losing a few battles can help you win a war.

                  Successful people choose their battles wisely. When you know which battles will ultimately help you achieve your goals, you will be successful.

                  14. Success is loving and being loved back.

                  Opening your heart to others is difficult and can produce fear. Having the courage to love and accept love from others is a step toward a fulfilling life and great success.

                  15. Success is standing your ground when you believe in something.

                  Successful people never give up on things they believe with all their heart. You may hold views that many people disagree with, but if you’ve done your research and know that it’s the right belief for you, you shouldn’t let it go without a fight.

                  16. Success is not giving up.

                  Perseverance creates grit, and grit achieves success. Even if it takes years to achieve a goal, persisting is key if you want success.

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                  17. Success is celebrating small victories.

                  Anytime a goal is reached or an obstacle is overcome, take time to celebrate, even if it’s something small. All goals require smaller objectives to be achieved first, so each time you complete one, take time to appreciate the work you put into it.

                  18. Success is never letting a disability hold you back.

                  Disabilities do not define a person’s success. The body and mind will compensate. Just because you can’t do absolutely everything doesn’t mean you can’t do something. Do what your body and mind allow and always push yourself. That is true success.

                  19. Success is understanding that you control your destiny.

                  Your destiny is controlled by you and you alone. Take responsibility for your actions and their consequences and you’ll find that you naturally become more successful.

                  The Bottom Line

                  Success can be defined in many ways. If you are experiencing happiness, love, or adventure in this moment, you’ve already found success. Keep it up.

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                  Featured photo credit: Dino Reichmuth via unsplash.com

                  Reference

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