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8 Communication Skills to Overcome the Generation Gap

8 Communication Skills to Overcome the Generation Gap

In every generation, communication plays a vital role towards a functional society. With recent breakthroughs in medical technology, people are living longer and choosing to remain in the workforce for longer. It comes as no surprise that several distinct generations are mingling more now than ever before, and communication between these groups is increasingly important and challenging.

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    1. Be aware of different forms of communication

    Whether it is within the workforce or with friends and relatives, methods of communication between generations vary extensively. A majority of the oldest generation, known as the ‘matures’ or ‘veterans’ are retired and most likely grandparents. Face-to-face communication is preferential, similarly with the next generation known as the ‘baby boomers’. A lack of communication in person can lead veterans to feel unappreciated and offended as they tend to emphasize little importance in today’s texting and social media revolution.

    Further towards the younger generations, starting with the baby boomers, technology begins to become more acceptable as a form of communication. Generation X, third down the line, is generally comfortable with web-based communication such as conference calling, but still may resist the social movement. The youngest generation, known as Generation Y, or the ‘millennials,’ grew up around the technology and social media movement, therefore this type of web-based communication is weighed as equally respectable.

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    With such a drastic difference, especially between the matures and those of generation Y, it is important to understand the pros and cons each media of communication. While older generations prefer face-to-face communication, it can be argued that cosmopolitanism is prominent in today’s society and often it is necessary to connect with people who live either too far away to meet in person or overseas. While agreeably, communication face-to-face is a more effective way to form close, personal relationships, digital methods of communication is an equally effective way to connect with people living far away.

    Digital communication is also instantaneous. While the effort taken to meet with someone can be the source of the personal relationship, instant messaging, texting or calling is faster and generally more economical, therefore its relevance cannot be so easily ruled out. All methods of communication have pros and cons, but the more thoroughly they are understood, the easier it will be to bridge the communication gap between generations.

      Photo: stockimages

      2. Understand the relevance of formality

      We live in an era of SMS, instant messaging, colloquialisms and slang, predominantly established by the millennials. When e-mail was first introduced as a substitute for sending letters, it started off with formatting as formal as those typed and handwritten notes would have been. Consequently, it can be difficult for matures and baby boomers to accept and adapt to the progressively informal speech surrounding today’s society.

      The slang and colloquialisms used by younger generations can be perceived by older generations as uneducated and an indication of lack of effort in communication. Formal communication can appear nicer to read and carries more value in terms of effort. However it is sometimes faster and easier to use slang and abbreviations for small, less important issues, whether it’s in the workplace or with family and friends. The issue with formality presents itself through digital media, rather than face-to-face communication.

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      While being formal in every form of communication media, it should be considered whether or not it is necessary. If a relative is picking you up from an airport, it might be easier to type a quick ‘here’ text rather than a long-winded, formal explanation of the fact that you have arrived. Such an explanation can be left for a face-to-face conversation or a phone call. In regards to speech informality, it is important for the older generations to understand that most languages are fluid and continuously changing. At the same time, it is also important for younger generations to realize that these changes in the language can be challenging to adapt to.

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        Photo: stockimages

        3. Respect that values differ between generations

        It is obvious that younger generations do not share a majority of personal values that the older generations hold on to. This is obvious in forms ranging from clothing preferences to the chosen methods of communicating and forming relationships. It is very important to be aware of these differences, as to not to come off as offensive. Towards the younger generations, values tend to be less conservative than the older generations. Consequently, communication without fallout can become difficult.

        Even within families, disputes can break out over a lack of perceived respect, mainly from the younger generations. In order to avoid such situations, it is important to understand and take into consideration the differences on both ends of the generational scale. For example, in a mature’s time, unmarried, live-in partners would not have been something common or acceptable, which it now is to younger generations. While there will always be disagreement, if both sides take the time to gain an understanding of opposite opinions, it will be much easier to avoid coming off as offensive.

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          Photo: stockimages

          4. Values also differ in the workplace

          For the first time in history, four different generations appear in the workforce at the same time. While it is a great development and offers a great deal more variety than ever before, it presents its own set of challenges. Older generations, especially the matures, experience a sense of pride towards their jobs, viewing them as predominantly ways to provide for their families. Millennials will tend to stay with the same job, working their way up, as they will tend to constantly move from one job to the next.

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          Older generations can often mistake this as incompetence and lack of work ethic. However it makes sense to younger generations to keep their options flexible and extend their opportunities in the workplace. Adding to the perceived laziness of the younger generations, they also require a great deal of feedback and value peer opinions quite highly, which can be mistaken as being ‘spoon fed’ through their work. For effective communication within the workplace, these stigmas need to be understood more thoroughly from both end of the generational spectrum.

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            Photo: stockimages

            5. Rabbit ears

            The overall factor influencing effective communication across generations is the willingness to listen and learn. Having ‘rabbit ears’ will result in less disputes and more productivity in communication, both inside the workplace and outside, with relatives, strangers and friends.

            Having Rabbit ears means listening not just to what is said but how it is said. This can give both cues on topics that are sensible to discuss between generations and also helps to gain more understanding of each side’s values and opinions. It is all about listening and learning from one another.

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              Photo: stockimages

              6. Be wary of sensitive topics

              When communicating between generations, especially with strangers or people who are unfamiliar, it may be best to avoid sensitive topics such as politics and religion. The relevance of these topics in the millennial age is not the same as it was in the time of the matures, and disagreement can easily erupt. While at a dinner with unfamiliar or familiar people, nothing can make it more awkward than a sudden generational dispute about homosexuality or abortion.

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                Photo: gratisography.com

                7. Right words at the right time

                Communication can break down when wrong words are spoken at the wrong time. Diplomacy is saying the right words at the right time. In terms of communication barriers between generations, this means bringing up those sensitive topics once you know both sides of the conversation are comfortable with generational differences and are willing to accept each other’s opinions without dispute. Taking the time to reach this stage of compliance will result in the most productive discussions, since generations worth of information can be received.

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                  8. Wisdom comes with age vs the resilience of youth

                  Young people can avoid heartache by listening to the voice of experience, whereas older people can learn to “roll with the punches,” as the younger generations tend to do. This can come back to the workforce, wherein young people often move around between several jobs in their lifetime. Advice given by older people in the same field of work can be extremely valuable, especially when it comes to avoiding unprecedented failure. At the same time, the rigidity of the older generations’ work structure can find the flexibility of the younger generation beneficial.

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                  Last Updated on October 9, 2018

                  27 Ways to Instantly Feel Better When You’re Down

                  27 Ways to Instantly Feel Better When You’re Down

                  Who has never gone through some ups and downs in the life? But some people can feel better in a quicker way than others because they’ve found their own remedies to heal the bad feelings.

                  If you haven’t found yours, these ways will help you instantly feel better and ditch that negative self talk when you’re feeling bad about yourself:

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                  1. Listen to the songs you loved when you were in high school or university, this will recall you of the old good times.
                  2. Write something. Write down how you feel as a way to express your thoughts if you don’t feel like talking to anyone.
                  3. Draw something. Draw anything you want because no one’s going to judge your drawing skills.
                  4. Read the postcards or letters your friends or family sent you before, remind yourself there are people who always remember you.
                  5. Silently think of a day or moment which you truly enjoyed and try to recapture that very first feeling. Was it the day of your graduation? The moment you traveled with your loved one?
                  6. Take out your photo albums and go over your childhood photos.
                  7. Cry when you feel like doing so. There’s nothing wrong with crying; cry out all your fear and stress and just face the truth after crying.
                  8. Sing loudly like no one can hear you. Do you know that in Japan, people always sing karaoke to relieve stress?
                  9. Cook a nice meal for yourself or for your family.
                  10. Read your previous diary entries and look at your great memories.
                  11. Dress up nicely to feel happier.
                  12. Don’t stay in your bed! Get your laptop or a book and sit in a coffee place.
                  13. Take a walk outside and feel the fresh air.
                  14. Sweat yourself! Go jogging or play some sports.
                  15. Pick up the musical instrument you used to play a lot and start to play it.
                  16. Tidy up your desk or wardrobe, you’ll feel good that you’re being productive and actually doing something.
                  17. Watch some funny videos, sure you can find a lot of them on Youtube.
                  18. Eat something you like, be it a chocolate cake, or an ice-cream. Just please yourself with the flavour you like.
                  19. Re-read your favorite book and write down the sentences or passages that you love.
                  20. Watch a new movie, there must be a movie which you’ve always interested in but had no time to watch it.
                  21. Do something nice that no one will notice, say picking up a rubbish in the street and throw it to a trash bin.
                  22. Call your best friend and just talk whatever you want! Human beings are social animals after all, connecting with people close to you will make you feel better.
                  23. Do voluntary work and help people in need, you’ll feel happy and satisfied.
                  24. Get drunk with your close friends at home – a safe place for you to get drunk and get crazy. Let loose and have fun with your very close friends.
                  25. Write an email or a note to a friend who you care about.
                  26. Get out of your routine life and meet new friends. Get out of your comfort zone! Meeting new people can give you new inspirations in life.
                  27. Look into the mirror and smile. Act like today’s already a wonderful day. How we act affects how we feel. It’s difficult to go on feeling sad if you’re trying to smile!

                  Remember:

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                  It’s not what happens to you, but how you react to it that matters.  — Epictetus

                  If you want to feel better, change what you’re doing because obviously what you’re doing doesn’t make you happy!

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                  Featured photo credit: Unsplash via unsplash.com

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