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7 Tips on Resolving Any Conflicts Anywhere

7 Tips on Resolving Any Conflicts Anywhere

Conflict is an unavoidable aspect of life, and one which helps us to develop key skills in the arts of emphasizing, listening and negotiation. While the majority of media attention seems to focus on workplace conflicts, such as the current dispute between Walmart and its striking employees, the techniques for achieving resolution can be applied in various circumstances.
Whether you are dealing with a personal conflict with a loved one or a workplace dispute, it is crucial that you apply a core set of skills if you are going to resolve conflicts. With this in mind, consider the following advice for managing conflicts, understanding alternative viewpoints, and arriving at a mutually agreeable compromise:

Resolving Conflict
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    1. Lay the foundations of agreement.

    In any conflict, a potential resolution is built on the foundations of agreement. These are, essentially, the fundamental points on which warring factions agree, and they will often underpin any eventual compromise or settlement. They also ease the subsequent process of resolving an existing dispute, as each individual understands that they share at least some common ground with their rivals.

    2. Understand that resolution is for the good of everyone concerned in the dispute.

    With the foundations of agreement established, the next step is to understand the importance of achieving a mutually convenient resolution. It is all too easy for people to become lost in their own beliefs and values during the course of negotiations, and this will only cause them to adopt a more stubborn and inflexible stance. By reinforcing that consensus on an outcome is for the good of everyone involved in the dispute, you can ensure that each party maintains a balanced point of view.

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    3. Deal in fact and avoid indulging your ego.

    Ego can often be the single biggest barrier to conflict resolution, as it prevents individuals from listening to reason and taking on board alternative points of view. It is therefore crucial that you speak from wisdom and deal in facts when forwarding your argument, rather than becoming emotive and allowing your ego to dictate your communication style. The use of facts also minimizes the risk of creating further dispute, as they cannot be contradicted and provide valid support for your arguments.

    4. Listen to others and ensure that everyone has an opportunity to speak.

    On a similar note, it is imperative that you listen to others during the phase of conflict resolution, and ensure that every single party has an opportunity to speak. Not only will this help you to understand alternative viewpoints and make an agreeable compromise seem more achievable, but it also ensures that everyone involved has expressed their views openly. Sometimes people just want to be heard, and denying them this opportunity can cause frustration and distract them from their overall objectives in the negotiation.

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    5. Empathize and consider every alternative point of view.

    Another critical skill required to achieve a compromise is the ability to empathize, as without this it is impossible to let others challenge your point of view. If you can empathize with all other parties and develop a genuine understanding of their arguments and circumstances, it is far easier to adapt your own point of view and move closer towards a compromise. If an alternative argument or point of view leads you to believe that you have been wrong or that your views were misplaced, you should not be afraid of sharing this and taking responsibility for your mistakes.

    6. Understand the power of the English language and use words carefully.

    The English language is a powerful tool in the pursuit of conflict resolution, and the use of specific words and phrases will have a direct impact on the achievement of both individual and common goals. Phrases such as, “Yes, I understand,” and, “I see what you mean,” offer positive reassurances to rival parties, while also validating their point of view. You should avoid using words such as “No,” for example, while also stopping short of suggesting that anyone is wrong or misguided in their opinion.

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    7. Act quickly in the event of verbal abuse or physical aggression.

    Even if your negotiations have been progressing serenely, human nature dictates that emotion can take hold at any given time. This means that explosive arguments can develop at any moment, leading to instances or verbal abuse or physical aggression that completely undermine the goals you are trying to achieve. It is crucial that you are able to identify the signs of rising tension or anger before they manifest themselves into direct action, so that you can begin to mediate and suggest that the group takes a break from the negotiation.

    The bottom line.

    While these tips may be relatively simple to understand, they are not easy to follow through the course of conflict and heated discussion. You must therefore adopt a proactive approach towards pursuing conflict resolution, and ensure that every single party understands the need for compromise prior to entering into negotiations.

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    Last Updated on January 21, 2020

    How to Motivate People Around You and Inspire Them

    How to Motivate People Around You and Inspire Them

    If I was a super hero I’d want my super power to be the ability to motivate everyone around me. Think of how many problems you could solve just by being able to motivate people towards their goals. You wouldn’t be frustrated by lazy co-workers. You wouldn’t be mad at your partner for wasting the weekend in front of the TV. Also, the more people around you are motivated toward their dreams, the more you can capitalize off their successes.

    Being able to motivate people is key to your success at work, at home, and in the future because no one can achieve anything alone. We all need the help of others.

    So, how to motivate people? Here are 7 ways to motivate others even you can do.

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    1. Listen

    Most people start out trying to motivate someone by giving them a lengthy speech, but this rarely works because motivation has to start inside others. The best way to motivate others is to start by listening to what they want to do. Find out what the person’s goals and dreams are. If it’s something you want to encourage, then continue through these steps.

    2. Ask Open-Ended Questions

    Open-ended questions are the best way to figure out what someone’s dreams are. If you can’t think of anything to ask, start with, “What have you always wanted to do?”

    “Why do you want to do that?”

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    “What makes you so excited about it?”

    “How long has that been your dream?”

    You need this information the help you with the following steps.

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    3. Encourage

    This is the most important step, because starting a dream is scary. People are so scared they will fail or look stupid, many never try to reach their goals, so this is where you come in. You must encourage them. Say things like, “I think you will be great at that.” Better yet, say, “I think your skills in X will help you succeed.” For example if you have a friend who wants to own a pet store, say, “You are so great with animals, I think you will be excellent at running a pet store.”

    4. Ask About What the First Step Will Be

    After you’ve encouraged them, find how they will start. If they don’t know, you can make suggestions, but it’s better to let the person figure out the first step themselves so they can be committed to the process.

    5. Dream

    This is the most fun step, because you can dream about success. Say things like, “Wouldn’t it be cool if your business took off, and you didn’t have to work at that job you hate?” By allowing others to dream, you solidify the motivation in place and connect their dreams to a future reality.

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    6. Ask How You Can Help

    Most of the time, others won’t need anything from you, but it’s always good to offer. Just letting the person know you’re there will help motivate them to start. And, who knows, maybe your skills can help.

    7. Follow Up

    Periodically, over the course of the next year, ask them how their goal is going. This way you can find out what progress has been made. You may need to do the seven steps again, or they may need motivation in another area of their life.

    Final Thoughts

    By following these seven steps, you’ll be able to encourage the people around you to achieve their dreams and goals. In return, you’ll be more passionate about getting to your goals, you’ll be surrounded by successful people, and others will want to help you reach your dreams …

    Oh, and you’ll become a motivational super hero. Time to get a cape!

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