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7 Tips on Resolving Any Conflicts Anywhere

7 Tips on Resolving Any Conflicts Anywhere

Conflict is an unavoidable aspect of life, and one which helps us to develop key skills in the arts of emphasizing, listening and negotiation. While the majority of media attention seems to focus on workplace conflicts, such as the current dispute between Walmart and its striking employees, the techniques for achieving resolution can be applied in various circumstances.
Whether you are dealing with a personal conflict with a loved one or a workplace dispute, it is crucial that you apply a core set of skills if you are going to resolve conflicts. With this in mind, consider the following advice for managing conflicts, understanding alternative viewpoints, and arriving at a mutually agreeable compromise:

Resolving Conflict
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    1. Lay the foundations of agreement.

    In any conflict, a potential resolution is built on the foundations of agreement. These are, essentially, the fundamental points on which warring factions agree, and they will often underpin any eventual compromise or settlement. They also ease the subsequent process of resolving an existing dispute, as each individual understands that they share at least some common ground with their rivals.

    2. Understand that resolution is for the good of everyone concerned in the dispute.

    With the foundations of agreement established, the next step is to understand the importance of achieving a mutually convenient resolution. It is all too easy for people to become lost in their own beliefs and values during the course of negotiations, and this will only cause them to adopt a more stubborn and inflexible stance. By reinforcing that consensus on an outcome is for the good of everyone involved in the dispute, you can ensure that each party maintains a balanced point of view.

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    3. Deal in fact and avoid indulging your ego.

    Ego can often be the single biggest barrier to conflict resolution, as it prevents individuals from listening to reason and taking on board alternative points of view. It is therefore crucial that you speak from wisdom and deal in facts when forwarding your argument, rather than becoming emotive and allowing your ego to dictate your communication style. The use of facts also minimizes the risk of creating further dispute, as they cannot be contradicted and provide valid support for your arguments.

    4. Listen to others and ensure that everyone has an opportunity to speak.

    On a similar note, it is imperative that you listen to others during the phase of conflict resolution, and ensure that every single party has an opportunity to speak. Not only will this help you to understand alternative viewpoints and make an agreeable compromise seem more achievable, but it also ensures that everyone involved has expressed their views openly. Sometimes people just want to be heard, and denying them this opportunity can cause frustration and distract them from their overall objectives in the negotiation.

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    5. Empathize and consider every alternative point of view.

    Another critical skill required to achieve a compromise is the ability to empathize, as without this it is impossible to let others challenge your point of view. If you can empathize with all other parties and develop a genuine understanding of their arguments and circumstances, it is far easier to adapt your own point of view and move closer towards a compromise. If an alternative argument or point of view leads you to believe that you have been wrong or that your views were misplaced, you should not be afraid of sharing this and taking responsibility for your mistakes.

    6. Understand the power of the English language and use words carefully.

    The English language is a powerful tool in the pursuit of conflict resolution, and the use of specific words and phrases will have a direct impact on the achievement of both individual and common goals. Phrases such as, “Yes, I understand,” and, “I see what you mean,” offer positive reassurances to rival parties, while also validating their point of view. You should avoid using words such as “No,” for example, while also stopping short of suggesting that anyone is wrong or misguided in their opinion.

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    7. Act quickly in the event of verbal abuse or physical aggression.

    Even if your negotiations have been progressing serenely, human nature dictates that emotion can take hold at any given time. This means that explosive arguments can develop at any moment, leading to instances or verbal abuse or physical aggression that completely undermine the goals you are trying to achieve. It is crucial that you are able to identify the signs of rising tension or anger before they manifest themselves into direct action, so that you can begin to mediate and suggest that the group takes a break from the negotiation.

    The bottom line.

    While these tips may be relatively simple to understand, they are not easy to follow through the course of conflict and heated discussion. You must therefore adopt a proactive approach towards pursuing conflict resolution, and ensure that every single party understands the need for compromise prior to entering into negotiations.

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    Last Updated on December 10, 2019

    5 Smart Reasons to Start Journal Writing Today

    5 Smart Reasons to Start Journal Writing Today

    Here’s the truth: your effectiveness at life is not what it could be. You’re missing out.

    Each day passes by and you have nothing to prove that it even happened. Did you achieve something? Go on a date? Have an emotional breakthrough? Who knows?

    But what you do know is that you don’t want to make the same mistakes that you’ve made in the past.

    Our lives are full of hidden gems of knowledge and insight, and the most recent events in our lives contain the most useful gems of all. Do you know why? It’s simple, those hidden lessons are the most up to date, meaning they have the largest impact on what we’re doing right now.

    But the question is, how do you get those lessons? There’s a simple way to do it, and it doesn’t involve time machines:

    Journal writing.

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    Improved mental clarity, the ability to see our lives in the big picture, as well as serving as a piece of evidence cataloguing every success we’ve ever had; we are provided all of the above and more by doing some journal writing.

    Journal writing is a useful and flexible tool to help shed light on achieving your goals.

    Here’s 5 smart reasons why you should do journal writing:

    1. Journals Help You Have a Better Connection with Your Values, Emotions, and Goals

    By journaling about what you believe in, why you believe it, how you feel, and what your goals are, you understand your relationships with these things better. This is because you must sort through the mental clutter and provide details on why you do what you do and feel what you feel.

    Consider this:

    Perhaps you’ve spent the last year or so working at a job you don’t like. It would be easy to just suck it up and keep working with your head down, going on as if it’s supposed to be normal to not like your job. Nobody else is complaining, so why should you, right?

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    But a little journal writing will set things straight for you. You don’t like your job. You feel like it’s robbing you of happiness and satisfaction, and you don’t see yourself better there in the future.

    The other workers? Maybe they don’t know, maybe they don’t care. But you do, you know and care enough to do something about it. And you’re capable of fixing this problem because your journal writing allows you to finally be honest with yourself about it.

    2. Journals Improve Mental Clarity and Help Improve Your Focus

    If there’s one thing journal writing is good for, it’s clearing the mental clutter.

    How does it work? Simply, whenever you have a problem and write about it in a journal, you transfer the problem from your head to the paper. This empties the mind, allowing allocation of precious resources to problem-solving rather than problem-storing.

    Let’s say you’ve been juggling several tasks at work. You’ve got data entry, testing, e-mails, problems with the boss, and so on—enough to overwhelm you—but as you start journal writing, things become clearer and easier to understand: Data entry can actually wait till Thursday; Bill kindly offered earlier to do my testing; For e-mails, I can check them now; the boss is just upset because Becky called in sick, etc.

    You become better able to focus and reason your tasks out, and this is an indispensable and useful skill to have.

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    3. Journals Improve Insight and Understanding

    As a positive consequence of improving your mental clarity, you become more open to insights you may have missed before. As you write your notes out, you’re essentially having a dialogue with yourself. This draws out insights that you would have missed otherwise; it’s almost as if two people are working together to better understand each other. This kind of insight is only available to the person who has taken the time to connect with and understand themselves in the form of writing.

    Once you’ve gotten a few entries written down, new insights can be gleaned from reading over them. What themes do you see in your life? Do you keep switching goals halfway through? Are you constantly dating the same type of people who aren’t good for you? Have you slowly but surely pushed people out of your life for fear of being hurt?

    All of these questions can be answered by simply self-reflecting, but you can only discover the answers if you’ve captured them in writing. These questions are going to be tough to answer without a journal of your actions and experiences.

    4. Journals Track Your Overall Development

    Life happens, and it can happen fast. Sometimes we don’t take the time to stop and look around at what’s happening to us at each moment. We don’t get to see the step-by-step progress that we’re making in our own lives. So what happens? One day it’s the future, and you have no idea how you’ve gotten there.

    Journal writing allows you to see how you’ve changed over time, so you can see where you did things right, and you can see where you took a misstep and fell.

    The great thing about journals is that you’ll know what that misstep was, and you can make sure it doesn’t happen again—all because you made sure to log it, allowing yourself to learn from your mistakes.

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    5. Journals Facilitate Personal Growth

    The best thing about journal writing is that no matter what you end up writing about, it’s hard to not grow from it. You can’t just look at a past entry in which you acted shamefully and say “that was dumb, anyway!” No, we say “I will never make a dumb choice like that again!”

    It’s impossible not to grow when it comes to journal writing. That’s what makes journal writing such a powerful tool, whether it’s about achieving goals, becoming a better person, or just general personal-development. No matter what you use it for, you’ll eventually see yourself growing as a person.

    Kickstart Journaling

    How can journaling best be of use to you? To vent your emotions? To help achieve your goals? To help clear your mind? What do you think makes journaling such a useful life skill?

    Know the answer? Then it’s about time you reap the benefits of journal writing and start putting pen to paper.

    Here’s what you can do to start journaling:

    Featured photo credit: Jealous Weekends via unsplash.com

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