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7 Tips on Resolving Any Conflicts Anywhere

7 Tips on Resolving Any Conflicts Anywhere

Conflict is an unavoidable aspect of life, and one which helps us to develop key skills in the arts of emphasizing, listening and negotiation. While the majority of media attention seems to focus on workplace conflicts, such as the current dispute between Walmart and its striking employees, the techniques for achieving resolution can be applied in various circumstances.
Whether you are dealing with a personal conflict with a loved one or a workplace dispute, it is crucial that you apply a core set of skills if you are going to resolve conflicts. With this in mind, consider the following advice for managing conflicts, understanding alternative viewpoints, and arriving at a mutually agreeable compromise:

Resolving Conflict
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    1. Lay the foundations of agreement.

    In any conflict, a potential resolution is built on the foundations of agreement. These are, essentially, the fundamental points on which warring factions agree, and they will often underpin any eventual compromise or settlement. They also ease the subsequent process of resolving an existing dispute, as each individual understands that they share at least some common ground with their rivals.

    2. Understand that resolution is for the good of everyone concerned in the dispute.

    With the foundations of agreement established, the next step is to understand the importance of achieving a mutually convenient resolution. It is all too easy for people to become lost in their own beliefs and values during the course of negotiations, and this will only cause them to adopt a more stubborn and inflexible stance. By reinforcing that consensus on an outcome is for the good of everyone involved in the dispute, you can ensure that each party maintains a balanced point of view.

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    3. Deal in fact and avoid indulging your ego.

    Ego can often be the single biggest barrier to conflict resolution, as it prevents individuals from listening to reason and taking on board alternative points of view. It is therefore crucial that you speak from wisdom and deal in facts when forwarding your argument, rather than becoming emotive and allowing your ego to dictate your communication style. The use of facts also minimizes the risk of creating further dispute, as they cannot be contradicted and provide valid support for your arguments.

    4. Listen to others and ensure that everyone has an opportunity to speak.

    On a similar note, it is imperative that you listen to others during the phase of conflict resolution, and ensure that every single party has an opportunity to speak. Not only will this help you to understand alternative viewpoints and make an agreeable compromise seem more achievable, but it also ensures that everyone involved has expressed their views openly. Sometimes people just want to be heard, and denying them this opportunity can cause frustration and distract them from their overall objectives in the negotiation.

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    5. Empathize and consider every alternative point of view.

    Another critical skill required to achieve a compromise is the ability to empathize, as without this it is impossible to let others challenge your point of view. If you can empathize with all other parties and develop a genuine understanding of their arguments and circumstances, it is far easier to adapt your own point of view and move closer towards a compromise. If an alternative argument or point of view leads you to believe that you have been wrong or that your views were misplaced, you should not be afraid of sharing this and taking responsibility for your mistakes.

    6. Understand the power of the English language and use words carefully.

    The English language is a powerful tool in the pursuit of conflict resolution, and the use of specific words and phrases will have a direct impact on the achievement of both individual and common goals. Phrases such as, “Yes, I understand,” and, “I see what you mean,” offer positive reassurances to rival parties, while also validating their point of view. You should avoid using words such as “No,” for example, while also stopping short of suggesting that anyone is wrong or misguided in their opinion.

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    7. Act quickly in the event of verbal abuse or physical aggression.

    Even if your negotiations have been progressing serenely, human nature dictates that emotion can take hold at any given time. This means that explosive arguments can develop at any moment, leading to instances or verbal abuse or physical aggression that completely undermine the goals you are trying to achieve. It is crucial that you are able to identify the signs of rising tension or anger before they manifest themselves into direct action, so that you can begin to mediate and suggest that the group takes a break from the negotiation.

    The bottom line.

    While these tips may be relatively simple to understand, they are not easy to follow through the course of conflict and heated discussion. You must therefore adopt a proactive approach towards pursuing conflict resolution, and ensure that every single party understands the need for compromise prior to entering into negotiations.

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    Last Updated on February 18, 2019

    Why It’s Never Too Late To Redefine Yourself

    Why It’s Never Too Late To Redefine Yourself

    The ability to reinvent and redefine yourself is a bold, daring and purposeful choice. It doesn’t just happen. You have to make a conscious, intentional choice and then follow through.

    If the thought of forging a new path, changing habits, thought patterns and your inner circle of friends scares you – you’re not alone. Change can be a very scary thing. It takes courage, fortitude and a bit of faith to decide to shed your old self and don a new persona. However, it is one of the most critical processes one must repeatedly endure in the pursuit of destiny. Change unlocks new levels of potential.

    The Need for Change

    Everyday when we wake up, we make a decision. We decide to follow our routine or we decide to go off script and shake things up a bit. For those who are creatures of habit, routine is comfortable, easy and produces very little stress. The problem with this is, after a while you stop growing.

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    We all reinvent ourselves at some point in our lives. It is absolutely necessary to achieve certain levels of success.

    Reflect back on who you were as a teenager and then who you were at 25. Those are two very different people. Most of us are completely different. Your thought patterns changed, your appearance, job, level of education and even your friends– changed. We like to refer to this as “growing up” or maturing and consider it to be one of life’s natural progressions. However the changes you made were purposeful and deliberate.

    This process must be a lifelong and continuous cycle. You are never too old to refresh yourself.

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    Happy_old_man

      Signs It’s Time to Redefine

      “Just as established products and brands need updating to stay alive and vibrant, you periodically need to refresh or reinvent yourself.”– Mireille Guiliano

      So how do you know when it’s time for a system upgrade? There are signs along the way that alert you that it is time for an overhaul. The first sign is the feeling of being stuck. If you feel like you are in a rut, you’re bored with life or you need some newness and excitement, a self reinvention may be in order. Re-evaluate your life vision and your goals. Is that vision still valid and are your goals consistent with your vision and–are they achievable? If you are off course, it’s time for a change. If you are not moving forward and making progress, it’s time for a change.

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      In life, there’s no such thing as neutrality–you’re either moving forward or you are moving backward. Time constantly moves forward and if you are standing still, you are actually losing ground. No matter your age or stage in life– there is always room for improvement.

      “You’re never too old to set another goal or dream a new dream.” ~C. S. Lewis

      The second sign that you are due for a change is the occurrence of major life events in which change is forced upon you. Getting married, starting a new job, being promoted, ending a relationship, becoming a parenting or relocating are all prime opportunities to completely overhaul your life.

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      When these major shifts occur in your life–you have to shift with them. You can’t have a single mentality and have a successful marriage. You can’t remain selfish and irresponsible, and raise a healthy, well-adjusted child. You can’t be promoted to a supervisory position and keep the same subordinate attitude. Each level of success requires something different from you.

      Aronld in Predator

        Consider, for a moment, Arnold Schwarzenegger. People may have different opinions about his character and some of his life choices, but he is a master at reinventing himself. He achieved the ultimate success as a professional body builder by earning the title “Mr. Universe” three times. He then earned a tremendous amount of fame and fortune in the entertainment industry making action/adventure films. And in his latest role, he served two terms as the Governor of California. He succeeded as a professional body builder, a film star and a politician. Each role required massive amounts of change, commitment, strength and hard work.

        And if Arnold can do it…so can you!

        Featured photo credit: BK via flickr.com

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