Advertising
Advertising

7 Tips on Resolving Any Conflicts Anywhere

7 Tips on Resolving Any Conflicts Anywhere

Conflict is an unavoidable aspect of life, and one which helps us to develop key skills in the arts of emphasizing, listening and negotiation. While the majority of media attention seems to focus on workplace conflicts, such as the current dispute between Walmart and its striking employees, the techniques for achieving resolution can be applied in various circumstances.
Whether you are dealing with a personal conflict with a loved one or a workplace dispute, it is crucial that you apply a core set of skills if you are going to resolve conflicts. With this in mind, consider the following advice for managing conflicts, understanding alternative viewpoints, and arriving at a mutually agreeable compromise:

Resolving Conflict
    Advertising

    1. Lay the foundations of agreement.

    In any conflict, a potential resolution is built on the foundations of agreement. These are, essentially, the fundamental points on which warring factions agree, and they will often underpin any eventual compromise or settlement. They also ease the subsequent process of resolving an existing dispute, as each individual understands that they share at least some common ground with their rivals.

    2. Understand that resolution is for the good of everyone concerned in the dispute.

    With the foundations of agreement established, the next step is to understand the importance of achieving a mutually convenient resolution. It is all too easy for people to become lost in their own beliefs and values during the course of negotiations, and this will only cause them to adopt a more stubborn and inflexible stance. By reinforcing that consensus on an outcome is for the good of everyone involved in the dispute, you can ensure that each party maintains a balanced point of view.

    Advertising

    3. Deal in fact and avoid indulging your ego.

    Ego can often be the single biggest barrier to conflict resolution, as it prevents individuals from listening to reason and taking on board alternative points of view. It is therefore crucial that you speak from wisdom and deal in facts when forwarding your argument, rather than becoming emotive and allowing your ego to dictate your communication style. The use of facts also minimizes the risk of creating further dispute, as they cannot be contradicted and provide valid support for your arguments.

    4. Listen to others and ensure that everyone has an opportunity to speak.

    On a similar note, it is imperative that you listen to others during the phase of conflict resolution, and ensure that every single party has an opportunity to speak. Not only will this help you to understand alternative viewpoints and make an agreeable compromise seem more achievable, but it also ensures that everyone involved has expressed their views openly. Sometimes people just want to be heard, and denying them this opportunity can cause frustration and distract them from their overall objectives in the negotiation.

    Advertising

    5. Empathize and consider every alternative point of view.

    Another critical skill required to achieve a compromise is the ability to empathize, as without this it is impossible to let others challenge your point of view. If you can empathize with all other parties and develop a genuine understanding of their arguments and circumstances, it is far easier to adapt your own point of view and move closer towards a compromise. If an alternative argument or point of view leads you to believe that you have been wrong or that your views were misplaced, you should not be afraid of sharing this and taking responsibility for your mistakes.

    6. Understand the power of the English language and use words carefully.

    The English language is a powerful tool in the pursuit of conflict resolution, and the use of specific words and phrases will have a direct impact on the achievement of both individual and common goals. Phrases such as, “Yes, I understand,” and, “I see what you mean,” offer positive reassurances to rival parties, while also validating their point of view. You should avoid using words such as “No,” for example, while also stopping short of suggesting that anyone is wrong or misguided in their opinion.

    Advertising

    7. Act quickly in the event of verbal abuse or physical aggression.

    Even if your negotiations have been progressing serenely, human nature dictates that emotion can take hold at any given time. This means that explosive arguments can develop at any moment, leading to instances or verbal abuse or physical aggression that completely undermine the goals you are trying to achieve. It is crucial that you are able to identify the signs of rising tension or anger before they manifest themselves into direct action, so that you can begin to mediate and suggest that the group takes a break from the negotiation.

    The bottom line.

    While these tips may be relatively simple to understand, they are not easy to follow through the course of conflict and heated discussion. You must therefore adopt a proactive approach towards pursuing conflict resolution, and ensure that every single party understands the need for compromise prior to entering into negotiations.

    More by this author

    10 Reasons A Long-Distance Relationship Will Work 12 iPhone 6 Tricks You Probably Don’t Know But Should We Are Often Confused Empathy With Sympathy but What’s The Difference Actually? To Make Wise Decisions, Ask Yourself These Questions Every Time No Matter What You Say, the First Thing People Pay Attention to Is Only How You Say It

    Trending in Communication

    1 How to Change a Negative Attitude That Is Destroying You 2 What Is Resilience and Why Is It Important? 3 14 Ways Strong-Minded People Think Differently 4 How to Get “I Can’t Do It” Out of Your Vocabulary 5 Why Happiness is a Choice (And Why It’s a Smart One to Make)

    Read Next

    Advertising
    Advertising
    Advertising

    Last Updated on October 22, 2019

    How to Get “I Can’t Do It” Out of Your Vocabulary

    How to Get “I Can’t Do It” Out of Your Vocabulary

    When someone says, “I can’t do it” . . . I say to myself, “What do you mean you can’t do it?” Maybe you don’t want to do it, but saying you “can’t” do it is a completely different story.

    With the right mindset, positive attitude, and a clear vision of what you want to accomplish, the only thing that is holding you back is yourself.

    Can’t is a terrible word and it has to be taken out of your vocabulary.

    By saying you can’t do something, you’re already doubting yourself, submitting to defeat, and you’re making that barrier around your life tighter.

    So today, right now, we are going to remove this word for good.

    From now on there is nothing we can’t do.

    “Attitude is Tattoo”

    Your attitude is everything; it’s your reason, your why and how, your facial expression, emotions, body language, and potentially the end result. How you approach an opportunity, and the result of it, is solely based on you — not your boss or your co-worker or friend.

    If you enter a business meeting with a sour attitude, that negative energy can spread like wildfire. People can also feel it — maybe even taste it. This is not an impression you want to leave.

    Advertising

    Now imagine you enter a business meeting with a positive attitude, that whatever happens in here is going to be your result, in your control, not someone else’s. Of course, we can’t always win, but even if the outcome is negative, your attitude and perception can turn it into a positive. The question is: can you do it?

    Of course you can, because there is nothing in this world you can’t do.

    It’s much better to be known for your positive attitude — your poise, your energy, the reason why things go so well because you are able to maintain such character. A negative attitude is easy. It’s easy to complain, it’s easy to be mad, and it’s even easier to do nothing to change it.

    When I say your “attitude is tattoo”, it sounds permanent. Tattoos can be removed, but that’s not the point. Your attitude is like a tattoo because you wear it. People can see it and sometimes, they will judge you on it. If you maintain a negative attitude, then it is permanent until you change it.

    Change your attitude and I guarantee the results change as well.

    Believe You Can Do It

    Do you know why most people say “can’t” and doubt themselves before trying anything?

    It’s our lack of self-confidence and fear on many different levels. The one thing we have to purge from ourselves is fear — fear of bad results, fear of change, fear of denial, fear of loss, the fear that makes us worry and lose sleep. Worrying is the same as going outside with an umbrella, waiting for rain to hit it. Stop worrying and move on.

    Confidence is fragile: It builds up slowly, but can shatter like glass. Project your confidence and energy into believing in yourself. This is a very important and groundbreaking step — one that is usually the hardest to take. Start telling yourself you can do something, anything, and you will do it the best to your ability. Remove doubt, remove fear, and stick with positive energy.

    Advertising

    Embrace Failure

    Do not fear failure. Do not run away from it. Face it, learn from it, grow, and take action. Just remember: You will never know success if you have never failed.

    Your confidence will bolster after embracing these facts. You will be immune to demoralizing results, and instead you will find ways to fix it, improve upon it, and make it better than before. You will learn to never say “can’t,” and will realize how many more opportunities you can create by removing that one word.

    Don’t let one simple and ugly word plague your confidence. You’re better and stronger than that.

    Start Making the Change

    But to actually start the process of change is very challenging.

    Why is that?

    Fear? Time? Don’t know how — or where — to start?

    It’s hard because what we’re doing is unlearning what we know. We are used to doing things a certain way, and chances are we’ve been doing them for years.

    So here are some ways that I avoid using the word “can’t”, and actually take the steps to put forth the change that I wish to see. I hope you can incorporate these methods into your life.

    Advertising

    Write down What You Want to Change

    Write it on post-its, notecards, whatever makes you comfortable — something you will always see. I usually write mine on post-its and put them all over the wall behind my monitor so I always see them.

    Tell a Friend and Talk About It

    Discussing your goals, what you want to change, is very effective when you say it out loud and tell another person other than yourself. It’s almost like saying, hey, I bet I can do it — watch me.

    When you fulfill that goal and tell your friend, it feels rewarding and will motivate you to do it again in a different aspect. Who knows? Maybe your friend adopts the same mindset as you.

    Stop Yourself from Saying the Forbidden Word

    Sometimes,I can’t control myself in public when I’m with friends, so I have to be careful with the words I use so I don’t embarrass or insult anyone.

    Treat the word “can’t” as the worst word you can possibly use. Stop yourself from saying it, mid-sentence if you must, and turn your whole perspective around — you can do it, you will do it, and nothing is impossible!

    Repetition, Repetition, Repetition

    You think this change will be overnight? No way. This is a practice. Something you’re going to be doing for the rest of your life from now until forever.

    As I said earlier, you are unlearning what you know. You know how easy it is to say you can’t do something, so by unlearning this easy practice, you’re self-disciplining yourself to live without boundaries.

    Practice this everyday, a little at a time, and before you know it, the word can’t will not be part of your language.

    Advertising

    Do Anything That Can Relieve Your Uncertainty

    When I catch myself saying I can’t do something or I don’t know something, looking up information on that action or subject, doing research, educating yourself, relieves that uncertainty.

    Sometimes, we think we can’t do something because the whole idea of it seems too large. We skip the small steps in our head and only focus on the end.

    Before you say you can’t do something, rewind and slow down a little bit. Focus on what the first step is, then the next. Take it a step at a time, and before you know it you will have done something you previously thought you couldn’t do.

    Final Thoughts

    You know what you must do. The first step is right now. Once you begin this habit, and really start noticing some change, you’ll realize the door to opportunity is everywhere.

    The funny thing is: Those doors have always been there. The evil word that we no longer use put a veil over our eyes because that’s how powerful that word is.

    More About Mental Strength

    Featured photo credit: Cata via unsplash.com

    Read Next