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The Killer Formula to Make Your Argument Convincing

The Killer Formula to Make Your Argument Convincing

What do you expect when you enter into a negotiation? Do you expect to win, lose, or settle? One thing you can expect is to expect the unexpected. Many of us think we enter a negotiation thinking we must settle, but what if you knew a strategy to increase the likelihood of winning every time?

Think of this in the form of an analogy. If your emotions were the buttons on a remote control, would you give the remote to the person you are negotiating with? If the person does possess the remote control, then you better know the buttons. [1]

Let’s take a look at the strategy to win in every negotiation and how you can use it.

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The Winning Formula = Emotion + Logic + Repetition

What tactics would Aristotle have used during a negotiation? Well, he actually told us what he would use. They are The Modes of Persuasion: Aristotle referred to his ethical strategy as Ethos + Pathos + Logos (Appeal to Authority + Appeal to Emotion + Appeal to Logic). Similarly, Maria Ploumaki informs us that the elements to the art of negotiation include: Emotion + Logic + Repetition. She says that cold facts and evidence alone will not be as appealing as presenting your ideas within a emotional appeal. [2]

Ploumaki sees negotiation as a combination lock, where we have 3 rotating dials (Emotion + Logic + Repetition). By understanding these elements, we will have a better chance of remaining calm when we find ourselves in a defensive position. She compared this to someone pushing us from the side as we are walking toward a destination. When this happens, we are typically forced off our destination. What we should do is immediately stop, stay calm, and reposition ourselves toward the original target.

Let’s look at each of the elements in details:

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1. Utilize emotions for a successful negotiation.

Chris Voss is a former negotiator for the FBI and author of the book Never Split the Difference. Voss developed his negotiating skills in tense situations, situations where lives were literally on the line. Where most people liken negotiating to keeping a poker face, Voss uses a different approach and strives to influence people’s emotions. In his view, emotions are not obstacles, they are the means to a successful negotiation. Here are 5 techniques he uses to win every negotiation and get what he wants. [3]

  • Mirror words selectively. Simply repeat the last one to three words your counterpart says. Additionally, use what Voss calls the “late night FM DJ voice” and slow the conversation down.
  • Tactical empathy. Voss recommends we list the worst things that the other party could say about you and say them before they can.
  • Get to No. Pushing people to a “yes” makes them defensive, so trigger a “no” instead. Voss recommends using no-oriented questions, such as “Is now a bad time to talk?”
  • Get to That’s Right. Voss recommends trying to trigger a “that’s right” response by reaffirming how your counterpart feels. He says the moment you have convinced the other person you understand their feelings is when breakthrough happens.
  • The illusion of control. If you want to gain the upper hand in any negotiation then you must create the illusion of control. Voss recommends forcing the other person to use their mental energy to figure you out. He recommends using questions beginning with “How?” or “What?” in order to elicit this type of energy drain from the other person.

2. Logically approach the situation and make your arguments presentable.

Logic alone will not work. It’s not just the facts, perception changes the way we see things. I am reminded of a quote from Albert Einstein

“Not everything that can be counted counts; not everything that counts can be counted.”

Let’s take a look at 4 actionable steps in order to get what we want during a negotiation. [4]

  • Assess. We must first assess the situation by conducting a cost/benefit analysis. Ask yourself if you have any influence over the final outcome.
  • Prepare. Before starting any negotiation, first try to understand what you are attempting to achieve. Then try to understand your counterparts’ true interests.
  • Engage. Every dispute or negotiation involves information. Neale encourages us to look at disputes as opportunities to negotiate as we have information they want.
  • Package it. Always package your issues. Do not negotiate issue by issue; instead, propose alternative solutions to your counterpart through packages. Neale recommends using If-Then language, such as: “If I give you this, Then I get…”

3. Never allow your buttons to be pushed and repeatedly bounce back.

People are eventually persuaded if something happens often enough. This is the repetition principle and it works. Our brains are awesome pattern-matchers and repetition creates a pattern.[5] Let’s take a look at how Ploumaki uses repetition.

  • Expect the unexpected. It doesn’t matter how many negotiations you have been a part of, they will all be different. Always enter a negotiation expecting the unexpected to occur, because it will.
  • Leave your comfort zone. The moment you feel comfortable is the moment you get in trouble. This is also when you stop developing. You will never win in your comfort zone.
  • Never be left without options. Be willing to back away from any negotiation. There might exist constraints limiting the other party; however, these may change over time. What’s not negotiable today may be negotiable tomorrow. [6]
  • Always act, never react. Prepare for tough question during a negotiation and don’t hide from them. Most importantly, remember what people do is their choice, how you react is your choice.

To consistently make the formula work, separate a good deal from a bad deal.

Stanford Professor Margaret Neale provides a way to win in any negotiation through accessing the situation. She informs us that the goal of negotiation is not to get a deal, but to get a good deal. We must know what separates a good deal from a bad deal. To do this, we need 3 pieces of information. [7]

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  1. What is the alternative? Think about what would happen to you if the negotiation fails. The person with the better alternative will typically win.
  2. What is our reservation price? Neale says that this is our point of indifference or our bottom line. You must know what yours is.
  3. What is our aspiration? Neal informs us that this is the most important, yet the most overlooked piece of information. This is our optimistic assessment of what we think we can achieve during the negotiation.

If you remember anything from this formula, always remember the importance our emotion plays in any negotiation.

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou

Lastly, think of your negotiation as a deck of cards and ask yourself one simple question… Who holds the high card?

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Featured photo credit: Flaticon via flaticon.com

Reference

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Dr. Jamie Schwandt

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Last Updated on October 22, 2018

There Is More to Life Than  ____________

There Is More to Life Than  ____________

I decided to leave the title of this article open ended, because I’d like you to fill in what words best fit that blank. We’re all unique individuals from different walks of life, and in different stages of life; so, that sentence will have a different meaning for each of us.

If you’re a busy working professional, why are you working in the job that you have now?

Is it because it’s something you’re passionate about and brings you a lot of satisfaction? Or, is it because you studied that in college and just found a job that hired you for those skills? Perhaps it’s because of the money that you’re earning, or know you can earn down the line?

What if you’re about to retire? You’ve got, say, 2 to 3 more years before you hit your ‘deadline’ for retiring. Have you done all that you’ve wanted to do in the past 30-40 years? Any unfulfilled goals or dreams? Are you happy with the outcome of your life to date, all the decisions and/or risks that you’ve made thus far?

I’m sure many of us started working after college in hopes of earning a good living–to be financially stable and able to afford the ability to experience and do things that we love. We start establishing a career, and with time, tick off boxes on our bucket or ambition list. As you look back on the last couple of years, just how much of your time has been spent doing things that you enjoy and love–the things that give you a great sense of fulfillment and meaning?

Have you become a slave to the economy, a slave to your work, or a slave to your kids? Or have you found a balance between between work and pleasure?

When is Enough Ever Enough?

Sadly, many of us live to work.

Realists would argue that if you truly want to work to live, you still need the finances to back that up. No money no talk. That is how the world runs today. So if you don’t earn or make enough dough, it’s hard to truly enjoy life; it’s hard to be happy without money.

So, in this quest to provide just that, many of us end up spending our whole lives pursuing wealth and a life of status and material wants. But, is it ever enough? Is there such a thing as having too much money? And, at what expense?

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Many wealthy entrepreneurs, millionaires and even billionaires have come to agree that money doesn’t bring you all the happiness in the world. It’s good to have, but it doesn’t truly satisfy all desires. There comes a point where you would have ‘had it all’ and still feel a sense of emptiness: an empty void that needs to be filled, not with money or material possessions.

So the question is then, what more is there to life if not for financial stability, status or material possessions?

How do we make work a part of life instead of having it consume our life entirely? Perhaps we need to go back to look at the word life itself.

What is Your Purpose in Life?

What is the nature of life? What does life mean to you? Is there a purpose?

If we seek jobs, all we will find are jobs. But if we have a sense of purpose in how we are productive; if we seek a calling, then we will find more than a job. We will find our contribution to humanity and we will find more to life. Would you agree?

Research has shown that having purpose and meaning in life increases overall well-being and life satisfaction, improves mental and physical health, enhances resiliency, enhances self-esteem, and decreases the chances of depression. So it should be noted that to be happy in life isn’t always enough, because happiness is a surge of emotions that does not last. Instead, it’s more important to find and have meaning in life.

Meaning is not only about transcending the self, but also about transcending the present moment. While happiness is an emotion felt in the here and now, it ultimately fades away, just as all emotions do; positive affect and feelings of pleasure are fleeting. The amount of time people report feeling good or bad correlates with happiness, but not at all with meaning.

Have You Been Going on a Wild Goose Chase?

Ironically, the single-minded pursuit of happiness is leaving people less happy. “It is the very pursuit of happiness, that thwarts happiness”, according to Viktor Frankl, a famous Austrian Neurologist and Holocaust survivor. Going back to the common example of pursuing riches in order to be happy is exactly what makes many so unhappy.

So again, look at the statement “There is more to life than ______.”

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Have you answered it meaningfully? If you’ve read on this far, and are now wondering how to take that first step to figuring out what your true purpose is in life, fret not; I’m here to help you reframe your mind and actions, so that you can embark on a journey of finding true meaning to your life.

Everything that you can do and accomplish in life are bounded by 7 Cornerstone Skills. These are the true essentials needed to achieve excellence. They’ll put you on a path that gives great meaning and satisfaction in life. And, they already exist in each of us. We just don’t always make the most of it, or sometimes we aren’t even aware of the power that each of these skills have to help us in life.

On it’s own, each skill is unique and can help you through different stages of life, or problems. But as a whole set, these 7 Cornerstone Skills will give you full transformation over any situation. No matter what phase of life you’re in, what you’re striving to achieve, or what feel you’re lacking, your pursuit of meaning in life will be much faster when you’re able to make use of not one, not two, but all 7 Cornerstone Skills.

The 7 Cornerstone Skills

So let me give you a glimpse into what these 7 Cornerstone skills are.

Creativity

Creativity empowers you to find unique solutions to problems, and see things in ways that you least expect.

It goes beyond the artistic impressions and aesthetics, and is a crucial building block of change.

Learning

Without Learning, you will not be able to advance and progress in life. Yet, there are many of us who always fall behind not because they don’t have the intellectual ability, but because they don’t know how to learn effectively.

Memory

And then we have Memory, one of the most vital components, because without that you have nothing to fall back on, nothing to gain from all the learning or experiences that you’re exposed to on this earth.

And with an ever increasing amount of information available, how can you store up as much knowledge as you can without overloading?

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Focus

And with any and everything that you do, a certain amount of Focus is always given.

Whether it’s the career ladder that you’ve been climbing, or the responsibility of being a parent, Focus is a flow that allows you to push towards the progress that you’re striving for.

Without focus, we find ourselves lost, demotivated and stuck in a rut.

Motivation

Many of us aren’t happy in life or with our jobs and responsibilities because we lack Motivation, and an overarching purpose as I already mentioned earlier. Motivation helps drive you forward, and gives you the focus achieve your purpose.

Habits

If you realize, every new day that comes is filled with routines. Whether it’s getting ready for work in the morning, putting your kids to bed in the evening, or setting aside time during the weekends for family time and activities, it all happens as a result of habits that you’ve built over time.

Therefore Habits dictate a big part of your life. Pursuing happiness, money or meaning all have a dependency on your habits. If you find yourself being controlled by bad or negative habits, it’s more likely to hinder you from being productive and reaching those goals.

Time

This also ends up leading to bad use of Time, or poor time management.

You might feel like you haven’t built a stable career yet because you lack proper time management. You find yourself spending a lot of time being busy, yet producing little outcomes.

Or certain habits might be consuming time that you can be using for other more productive tasks.

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Perhaps you’re on your way to retirement, and feel like it’s too late to find new meaning to your life. There’s not much time left to embark on a new journey again.

Are You Ready to Live Your Best Life?

The simple fact is, that if you can sharpen these 7 Cornerstone skills, you will realize that finding meaning in life, or reaching the goals and ambitions that you’ve set out for yourself, no matter what stage of life you’re in, is very attainable.

There is no magical method to having life figured out. The skills have always been there since day 1, you just need to know how to use it to the best of your advantage.

And I’m here to show you just how you can do that. Lifehack is all about equipping you with the best and most effective ways to increase your productivity, motivation and focus to achieve true Purpose in life, in as little time as possible.

Embark on a transformational journey with us as we show you how to learn and improve your 7 Cornerstone Skills so that you’ll come out a new person, ready to either pursue your existing goals at a much quicker rate, or to find new goals to pursue without being limited by time, age or responsibilities.

Anyone can transform, anyone can change. Are you ready to live your best life?

 

Featured photo credit: Caroline Hernandez via unsplash.com

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