Advertising
Advertising

How to Negotiate in Difficult Situations and Still Get What You Want

How to Negotiate in Difficult Situations and Still Get What You Want

Sometimes getting what you want or need is a matter of saying the right things to the right people at the right time. We usually think of negotiation as a means to secure a desirable salary, settle a conflict, or close a deal. Negotiation is more than just getting what you want.

Negotiation is a nuanced art form with many possible outcomes. In some forms of negotiation, there is no clear winner. When you understand different types of negotiations, you can work to find the best possible solutions for your situation. You will also be able to identify which negotiation strategies are being used so that you can redirect outcomes that may not be favorable.

When you know how to negotiate, you gain a competitive edge.

Studies suggest that about 87% of people dislike going through the salary negotiation process.[1] There’s also a gender gap in negotiations–31% of women say that they are uncomfortable with salary negotiations, and 23% of men dislike the process.[2] Disdain for the negotiation process is one of the many factors that contributes to the gender pay gap.[3] Learning how to come up with solutions that work for all parties is a gift that translates into greater success for all people involved in the process.

Can you identify the negotiation technique?

As much as we may feel like we are imposing on others when we enter into a negotiation, being forthright about your needs up front can save you a lot of heartache and loss. Ideally, all of our solutions would be win-win, but if you’ve ever gotten the raw end of a deal, you know that this is not how all negotiations work. There are several possible outcomes for any negotiation.[4]

Win-win: co-create for the result so that both parties can benefit from it

The most desirable negotiations provide positive outcomes for all groups involved. In a win-win negotiation, parties collaborate and co-create desirable results.

Advertising

For this collaborative approach to work, both parties must have the intention of creating something that works best for everyone involved. When you see a win-win outcome, it is almost always because both parties shared information openly and worked together to overcome obstacles.

When you have to negotiate for a salary at a new job, hopefully the intention is to create value for you and the business. You want to be compensated so that you can perform effectively, and they want to give you a fair amount so that you will be satisfied in your job.

Win-lose: one gains more than the other because of limited resources

A win-lose result is almost guaranteed when there are a fixed number of resources and two parties are forced to compete for them. This type of negotiation is often referred to as “zero-sum” since there are a finite amount of resources available, and one party’s gain directly translates into a loss for the other party. Persuasion and manipulation, withholding information, and threatening with force are a few of the markers of a win-lose situation.

To visualize how a win-lose result looks in the real world, think of dividing a pizza between two people. The fairest distribution would be to divide the pizza in half. If one person takes an additional slice, the other person is guaranteed to get less. The dining partners have engaged in a form of win-lose negotiation.

Lose-lose: both lose but one tries to lose less compared to the other one

When two negotiating parties are unable to reach a reasonable agreement, they may work to undermine the needs of one another. The outcomes of this type of arrangement are never good.

Advertising

Unfortunately, we often see this type of interaction during divorce proceedings. Since both parties may come to the negotiations feeling hurt, the chances of one or both parties actively working to cause harm to each other are high. This is not to say that all divorces lead to lose-lose negotiations–only that emotional factors and complex personal matters could make a positive outcome more difficult.[5]

Multi-party: more than one party is involved in making a decision

Multi-party negotiations are among the most complex.[6] They typically involve several large entities with varied interests. We see these types of agreements play out throughout history and in the news today. The Geneva Conventions[7] and the Paris Climate Agreement[8] are two famous examples of multi-party negotiations.

These complex negotiations are not limited to multi-national agreements, however. When relatives negotiate to settle a contested estate after a family member has passed away, legal representation may be called in to ensure that the needs, desires, and perspectives of all parties are considered while respecting the wishes of the deceased individual.[9] When multiple parties are involved, it can be difficult to give everyone what they want, but it is still possible to have a positive outcome.

Five killer tips to have a successful negotiation

1. Establish your goals and write them down.

Think about what aspects of the deal are non-negotiable and what you could give up if you needed to compromise.[10] In the course of negotiation, you can keep yourself from getting too far off-track by referring to your original intention.

Having a clear grasp on what you hope to accomplish is a good practice for any type of negotiation, but it is critical when you are dealing with emotional issues. Remember that lose-lose outcomes are predicated on having a negative view of the opponent. When an opponent makes an unreasonable demand, pause and revisit your goals before you react.

Advertising

2. Understand your opponent’s position.

You can make a more compelling argument and increase the chances of having a win-win outcome if you grasp your opponent’s position. Sometimes you’ll have to read between the lines to do this. Take time to listen to their needs and try to cooperate with them so that both of you come out ahead. The bullish, take-no-prisoners negotiation model is no longer the preferred means of striking a deal.[11] “You get more flies with honey,” as the old saying goes.

When you ask for a raise, listen to the rationale that your boss provides for countering your offer. Maybe your boss thinks you are a great employee, but bad economic conditions are affecting the company’s profit margins. Since your boss has indicated that there are finite resources available, you are entering a win-lose negotiation. You may decide that you will need to find a new job based on this information. You could also negotiate for a slightly lower raise and ask to follow up with your boss in a few months. Either way, by understanding the other person’s position, you can come up with a solution that maximizes a positive outcome, even though one of you will have to make a concession.

3. Do your research and identify the approach to use.

Regardless of the negotiating environment, understand the precedents for what you are asking and how cultural differences could influence outcomes.

In salary negotiations, this means that you’ll need to know what someone with your qualifications makes in the position in question. Most of this information can be found online through sites like Glassdoor.

Doing your research can prevent you from asking for something that might seem inappropriate or rude to a foreign entity. What cultural values can you bring into the negotiation?[12] Company culture can also influence your approach. If you know that the boss values humility, don’t start the conversation by bragging about all of your accomplishments. Research can help you set the tone for how you will interact with the other person.

Advertising

4. Aim high (or low), but be reasonable.

Use research to inform the baseline of your negotiation. When you make your case, ask for more than you expect to get, so that you and your opponent have room to maneuver. If you ask for the moon, though, you can come off looking unprofessional.

Imagine you are interested in buying a house listed for $300,000. After doing some research on the market and assessing the property, you determine that it needs $20,000 in repairs before it is livable. The seller has already likely set the list price high. You can make a counter offer of $250,000 citing the repair needs and other factors from your research. The homeowner may accept the $250,000, or they may counter again. All of this is great because you are in a dialogue with one another. If both parties are honest, then this could be a win-win situation. If you asked to have the $300,000 home for $50,000, there would be no negotiation because you were unreasonable.[13]

5. Focus on the problem.

Staying on message is essential when you enter into any type of negotiation. In business, it is a good idea not to take things too personally, and in your personal life, sometimes conflict resolution requires a degree of objectivity.[14]

During a multi-party negotiation, it is easy to become so entangled in various needs that you forget why you are negotiating in the first place. For example, if you are working with two other businesses to fix the asphalt in your shared parking lot, you can enter a minefield of conflicting interests. Maybe most of the problem area is located in front of one business, but it was caused by a tree that another business owner feels is essential for aesthetic purposes. Pursue a collaborative tone in these interactions so that you can all come to a mutually beneficial agreement.

You can’t win if you don’t play.

For many of us, the idea of asking for more in a salary negotiation, a business deal, or in personal disputes can feel daunting. If you never have the courage to speak up, you’ll remain at a disadvantage. Meekness in business and in life are almost never rewarded. There are ways to assert your needs respectfully so that all parties experience some benefit. Give negotiation a try. You may surprise yourself with the results of your efforts.

Featured photo credit: Stocksnap via stocksnap.io

Reference

More by this author

Angelina Phebus

Writer, Yoga Instructor (RYT 200)

Foods That Can Suppress Appetite And Help With Weight Loss Quality or Quantity? Why Don’t You Sleep On It What it Feels Like To Be The Child of Your Children? Pick Your Job Based On What You Love To Do, Not How Much You Have Invested In. How to Become Successful 10 Times Easier: Don’t Focus on Improving Your Faults

Trending in Productivity

1 There Is More to Life Than  ____________ 2 10 Steps For Success: Applying The Power Of Your Subconscious Mind 3 How to Lead a Team More Effectively and Be a True Leader at Work 4 How to Live up to Your Full Potential and Succeed in Life 5 How to Find Your Blind Spots in Life and Turn Them Into Strengths

Read Next

Advertising
Advertising

Last Updated on December 13, 2018

There Is More to Life Than  ____________

There Is More to Life Than  ____________

I decided to leave the title of this article open ended, because I’d like you to fill in what words best fit that blank. We’re all unique individuals from different walks of life, and in different stages of life; so, that sentence will have a different meaning for each of us.

If you’re a busy working professional, why are you working in the job that you have now?

Is it because it’s something you’re passionate about and brings you a lot of satisfaction? Or, is it because you studied that in college and just found a job that hired you for those skills? Perhaps it’s because of the money that you’re earning, or know you can earn down the line?

What if you’re about to retire? You’ve got, say, 2 to 3 more years before you hit your ‘deadline’ for retiring. Have you done all that you’ve wanted to do in the past 30-40 years? Any unfulfilled goals or dreams? Are you happy with the outcome of your life to date, all the decisions and/or risks that you’ve made thus far?

I’m sure many of us started working after college in hopes of earning a good living–to be financially stable and able to afford the ability to experience and do things that we love. We start establishing a career, and with time, tick off boxes on our bucket or ambition list. As you look back on the last couple of years, just how much of your time has been spent doing things that you enjoy and love–the things that give you a great sense of fulfillment and meaning?

Have you become a slave to the economy, a slave to your work, or a slave to your kids? Or have you found a balance between work and pleasure?

When is Enough Ever Enough?

Sadly, many of us live to work.

Realists would argue that if you truly want to work to live, you still need the finances to back that up. No money no talk. That is how the world runs today. So if you don’t earn or make enough dough, it’s hard to truly enjoy life; it’s hard to be happy without money.

So, in this quest to provide just that, many of us end up spending our whole lives pursuing wealth and a life of status and material wants. But, is it ever enough? Is there such a thing as having too much money? And, at what expense?

Advertising

Many wealthy entrepreneurs, millionaires and even billionaires have come to agree that money doesn’t bring you all the happiness in the world. It’s good to have, but it doesn’t truly satisfy all desires. There comes a point where you would have ‘had it all’ and still feel a sense of emptiness: an empty void that needs to be filled, not with money or material possessions.

So the question is then, what more is there to life if not for financial stability, status or material possessions?

How do we make work a part of life instead of having it consume our life entirely? Perhaps we need to go back to look at the word life itself.

What is Your Purpose in Life?

What is the nature of life? What does life mean to you? Is there a purpose?

If we seek jobs, all we will find are jobs. But if we have a sense of purpose in how we are productive; if we seek a calling, then we will find more than a job. We will find our contribution to humanity and we will find more to life. Would you agree?

Research has shown that having purpose and meaning in life increases overall well-being and life satisfaction, improves mental and physical health, enhances resiliency, enhances self-esteem, and decreases the chances of depression. So it should be noted that to be happy in life isn’t always enough, because happiness is a surge of emotions that does not last. Instead, it’s more important to find and have meaning in life.

Meaning is not only about transcending the self, but also about transcending the present moment. While happiness is an emotion felt in the here and now, it ultimately fades away, just as all emotions do; positive affect and feelings of pleasure are fleeting. The amount of time people report feeling good or bad correlates with happiness, but not at all with meaning.

Have You Been Going on a Wild Goose Chase?

Ironically, the single-minded pursuit of happiness is leaving people less happy. “It is the very pursuit of happiness, that thwarts happiness”, according to Viktor Frankl, a famous Austrian Neurologist and Holocaust survivor. Going back to the common example of pursuing riches in order to be happy is exactly what makes many so unhappy.

So again, look at the statement “There is more to life than ______.”

Advertising

Have you answered it meaningfully? If you’ve read on this far, and are now wondering how to take that first step to figuring out what your true purpose is in life, fret not; I’m here to help you reframe your mind and actions, so that you can embark on a journey of finding true meaning to your life.

Everything that you can do and accomplish in life are bounded by 7 Cornerstone Skills. These are the true essentials needed to achieve excellence. They’ll put you on a path that gives great meaning and satisfaction in life. And, the best thing of all? They already exist in each of us. We just don’t always make the most of it, or sometimes we aren’t even aware of the power that each of these skills have to help us in life.

On it’s own, each skill is unique and can help you through different stages of life, or problems. But as a whole set, these 7 Cornerstone Skills will give you full transformation over any situation. No matter what phase of life you’re in, what you’re striving to achieve, or what feel you’re lacking, your pursuit of meaning in life will be much faster when you’re able to make use of not one, not two, but all 7 Cornerstone Skills.

The 7 Cornerstone Skills

So let me give you a glimpse into what these 7 Cornerstone skills are.

Creativity

Creativity empowers you to find unique solutions to problems, and see things in ways that you least expect.

It goes beyond the artistic impressions and aesthetics, and is a crucial building block of change.

Learning

Without Learning, you will not be able to advance and progress in life. Yet, there are many of us who always fall behind not because they don’t have the intellectual ability, but because they don’t know how to learn effectively.

Memory

And then we have Memory, one of the most vital components, because without that you have nothing to fall back on, nothing to gain from all the learning or experiences that you’re exposed to on this earth.

And with an ever increasing amount of information available, how can you store up as much knowledge as you can without overloading?

Advertising

Focus

And with any and everything that you do, a certain amount of Focus is always given.

Whether it’s the career ladder that you’ve been climbing, or the responsibility of being a parent, Focus is a flow that allows you to push towards the progress that you’re striving for.

Without focus, we find ourselves lost, demotivated and stuck in a rut.

Motivation

Many of us aren’t happy in life or with our jobs and responsibilities because we lack Motivation, and an overarching purpose as I already mentioned earlier. Motivation helps drive you forward, and gives you the focus achieve your purpose.

Habits

If you realize, every new day that comes is filled with routines. Whether it’s getting ready for work in the morning, putting your kids to bed in the evening, or setting aside time during the weekends for family time and activities, it all happens as a result of habits that you’ve built over time.

Therefore Habits dictate a big part of your life. Pursuing happiness, money or meaning all have a dependency on your habits. If you find yourself being controlled by bad or negative habits, it’s more likely to hinder you from being productive and reaching those goals.

Time

This also ends up leading to bad use of Time, or poor time management.

You might feel like you haven’t built a stable career yet because you lack proper time management. You find yourself spending a lot of time being busy, yet producing little outcomes.

Or certain habits might be consuming time that you can be using for other more productive tasks.

Advertising

Perhaps you’re on your way to retirement, and feel like it’s too late to find new meaning to your life. There’s not much time left to embark on a new journey again.

Are You Ready to Live Your Best Life?

The simple fact is, that if you can sharpen these 7 Cornerstone skills, you will realize that finding meaning in life, or reaching the goals and ambitions that you’ve set out for yourself, no matter what stage of life you’re in, is very attainable.

There is no magical method to having life figured out. The skills have always been there since day 1, you just need to know how to use it to the best of your advantage.

And I’m here to show you just how you can do that. Lifehack is all about equipping you with the best and most effective ways to increase your productivity, motivation and focus to achieve true Purpose in life, in as little time as possible.

Embark on a transformational journey with us as we show you how to learn and improve your 7 Cornerstone Skills so that you’ll come out a new person, ready to either pursue your existing goals at a much quicker rate, or to find new goals to pursue without being limited by time, age or responsibilities.

If you’ve been wanting a change, or been stuck in a rut for a while now, here is your chance to get started on pushing towards progress again.

Anyone can transform, anyone can change. Are you ready to live your best life? Click here to start your journey!

 

Featured photo credit: Caroline Hernandez via unsplash.com

Read Next