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7 Common Mistakes We Make When We Try To Communicate With Elderly

7 Common Mistakes We Make When We Try To Communicate With Elderly

Communicating with the elderly may seem like an easy, ordinary task, but somehow many of us fail to communicate effectively with our parents and grandparents. Why? Due to a number of common mistakes and generally because we don’t pay attention enough to modify the message in an elderly-friendly way.

These are the most common mistakes we make when we try to communicate with elderly in our daily lives and how to fix them.

We treat them differently just because they’re old

communicate elderly

    Aging comes with some disabilities or unfortunate issues, but not all elderly people are deaf, suffer from dementia or lose their vocabulary all of a sudden. Moreover, most seniors are actually improving their language skills, so there is no reason to speak loud to them.

    Another thing we often do when we try to communicate with elderly is talking to the other persons in the room about them, like they are already dead. This is highly annoying and can be seen as an insult. And speaking of insults, people who modulate their voices to high pitches and baby-like sounds are also insulting the seniors.

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    Bottom all, just use your normal, regular toned voice when you speak to your grandma: if she does ask you to repeat something, probably she just lost a word in the sentence or she is not aware what a “selfie” is.

     We don’t adapt to the issues they have

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      As I’ve stated before, aging does have some disadvantages and one of them is that adjustment periods will become longer. If if takes you a couple of days to get accustomed to the sudden hot weather, the seniors in the family may need a couple of weeks. To make sure you are able to communicate with the elderly in an efficient manner, just pay more attention to the changes that come along and alter your message accordingly. For example, if you talk covering your mouth, your grandma will most likely ask you to repeat, because her brain reacts longer to the fact she can’t read your lips (which we all do while we chat).

      To understand better how a senior feels about the world around you can do a simple experiment on your own, in order to communicate with elderly efficiently. Put on gloves, tie your shoe laces between them, put on ear plugs and tie a transparent scarf on your face. Now try to do all the daily chores around the house – this is how an elderly person may feel daily.

       We forget they are people we can learn from

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        There is a strong reason why the ancient cultures cherished their elders and made them shamans: they are wise. And they can teach you many things, even if using the Google glasses will not be one of them. In order to communicate with the elderly you must stop and listen to them from time to time. They have 40+ more years lived and more things happened to them. And they’ve survived them all, so they may give you valuable tips on how to pull yourself together after your boyfriend cheated on you or how to start over after you’ve lost all your belongings. They’ve been there, done that.

        We forgot they still have a sexuality

        old couple

          This one is tricky: we all know that hormones are leading our sexual desires, so it is only logic that when they are gone, so are the desires. But is not that easy, as the elderly have their own sexual desires and may even be able to fullfil them. To communicate with the elderly you must always remember they are still humans, only slightly more experienced. Combine this with the previous point and you have your own personal love coach in your grandmother, as we tend to inherit the sexual attraction features and most likely look for the same physical features in our partner. If grandma had a thing for blue-eyed guys, you will probably have it too, so you can talk about it with her.

           We fall in the generation gap trap

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            Stereotypes are nasty things and the fact most people fall into them is even nastier, so don’t be one of them. When you communicate with elderly you are just talking to another human, so you need to let aside all the generation gap misconceptions and start fresh. Never assume a senior cannot understand you just because he is older: sometimes older generation faced exactly the same issues, as the social environment is the same deep down. So just be clear and open when you want to communicate with elderly. For example, the fact your grandmother grew up in a time when being a single mother was shameful doesn’t mean she actually considered it to be like that. Maybe she was just as open-minded as you are today about raising a child without a father.

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            We are not patient

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              Patience is very important when you try to communicate with elderly, as their movements are slower than yours and they will take more time to understand your message. As the language itself is changing really fast these days, you might need to explain what OMG means or other language hacks. Again, patience is essential. If you ask an older person to remember something from his early days, you also need to wait a couple more minutes, as memory is not as sharp in the elderly.

              As body language remains a constant in life, elders do understand it just as well as young adults, so being impatient and showing this will just upset the person and impair the attempt to communicate with elderly.

                We forget to treat them with respect

              elderly communication alan alda

                Being respectful is the most important thing in relationships and because we ought to acknowledge that an older person is wiser, showing the respect while we try to communicate with elderly is critical. One of the most common mistakes we make is to give advice to elders and patronize them. Like us, they hate it. Unlike us, they are not that impulsive and don’t react as sudden as we do. Being respectful is one of the keys in effective communication at any age, so do apply it when you try to communicate with elderly. Respecting radical or different opinions is also a way to show respect, so if your grandma tries to share with you her feelings and life experience, just listen to what she has to say.

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                All the above rules are general and as all individuals are different, you need to adjust your message to the particular person. Another tip on how to communicate with elderly is gambling it all on value: don’t treat an older person in a different manner just because he/she is old – exchange ideas, treat them just like you like others to treat you and you will have a lots of benefits from effective elderly communication.

                 

                Featured photo credit: Elderly People – sign on Warwick Road, Olton via flickr.com

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                The Gentle Art of Saying No

                The Gentle Art of Saying No

                No!

                It’s a simple fact that you can never be productive if you take on too many commitments — you simply spread yourself too thin and will not be able to get anything done, at least not well or on time.

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                But requests for your time are coming in all the time — through phone, email, IM or in person. To stay productive, and minimize stress, you have to learn the Gentle Art of Saying No — an art that many people have problems with.

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                What’s so hard about saying no? Well, to start with, it can hurt, anger or disappoint the person you’re saying “no” to, and that’s not usually a fun task. Second, if you hope to work with that person in the future, you’ll want to continue to have a good relationship with that person, and saying “no” in the wrong way can jeopardize that.

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                But it doesn’t have to be difficult or hard on your relationship. Here are the Top 10 tips for learning the Gentle Art of Saying No:

                1. Value your time. Know your commitments, and how valuable your precious time is. Then, when someone asks you to dedicate some of your time to a new commitment, you’ll know that you simply cannot do it. And tell them that: “I just can’t right now … my plate is overloaded as it is.”
                2. Know your priorities. Even if you do have some extra time (which for many of us is rare), is this new commitment really the way you want to spend that time? For myself, I know that more commitments means less time with my wife and kids, who are more important to me than anything.
                3. Practice saying no. Practice makes perfect. Saying “no” as often as you can is a great way to get better at it and more comfortable with saying the word. And sometimes, repeating the word is the only way to get a message through to extremely persistent people. When they keep insisting, just keep saying no. Eventually, they’ll get the message.
                4. Don’t apologize. A common way to start out is “I’m sorry but …” as people think that it sounds more polite. While politeness is important, apologizing just makes it sound weaker. You need to be firm, and unapologetic about guarding your time.
                5. Stop being nice. Again, it’s important to be polite, but being nice by saying yes all the time only hurts you. When you make it easy for people to grab your time (or money), they will continue to do it. But if you erect a wall, they will look for easier targets. Show them that your time is well guarded by being firm and turning down as many requests (that are not on your top priority list) as possible.
                6. Say no to your boss. Sometimes we feel that we have to say yes to our boss — they’re our boss, right? And if we say “no” then we look like we can’t handle the work — at least, that’s the common reasoning. But in fact, it’s the opposite — explain to your boss that by taking on too many commitments, you are weakening your productivity and jeopardizing your existing commitments. If your boss insists that you take on the project, go over your project or task list and ask him/her to re-prioritize, explaining that there’s only so much you can take on at one time.
                7. Pre-empting. It’s often much easier to pre-empt requests than to say “no” to them after the request has been made. If you know that requests are likely to be made, perhaps in a meeting, just say to everyone as soon as you come into the meeting, “Look guys, just to let you know, my week is booked full with some urgent projects and I won’t be able to take on any new requests.”
                8. Get back to you. Instead of providing an answer then and there, it’s often better to tell the person you’ll give their request some thought and get back to them. This will allow you to give it some consideration, and check your commitments and priorities. Then, if you can’t take on the request, simply tell them: “After giving this some thought, and checking my commitments, I won’t be able to accommodate the request at this time.” At least you gave it some consideration.
                9. Maybe later. If this is an option that you’d like to keep open, instead of just shutting the door on the person, it’s often better to just say, “This sounds like an interesting opportunity, but I just don’t have the time at the moment. Perhaps you could check back with me in [give a time frame].” Next time, when they check back with you, you might have some free time on your hands.
                10. It’s not you, it’s me. This classic dating rejection can work in other situations. Don’t be insincere about it, though. Often the person or project is a good one, but it’s just not right for you, at least not at this time. Simply say so — you can compliment the idea, the project, the person, the organization … but say that it’s not the right fit, or it’s not what you’re looking for at this time. Only say this if it’s true — people can sense insincerity.

                Featured photo credit: Pexels via pexels.com

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