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7 Common Mistakes We Make When We Try To Communicate With Elderly

7 Common Mistakes We Make When We Try To Communicate With Elderly

Communicating with the elderly may seem like an easy, ordinary task, but somehow many of us fail to communicate effectively with our parents and grandparents. Why? Due to a number of common mistakes and generally because we don’t pay attention enough to modify the message in an elderly-friendly way.

These are the most common mistakes we make when we try to communicate with elderly in our daily lives and how to fix them.

We treat them differently just because they’re old

communicate elderly

    Aging comes with some disabilities or unfortunate issues, but not all elderly people are deaf, suffer from dementia or lose their vocabulary all of a sudden. Moreover, most seniors are actually improving their language skills, so there is no reason to speak loud to them.

    Another thing we often do when we try to communicate with elderly is talking to the other persons in the room about them, like they are already dead. This is highly annoying and can be seen as an insult. And speaking of insults, people who modulate their voices to high pitches and baby-like sounds are also insulting the seniors.

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    Bottom all, just use your normal, regular toned voice when you speak to your grandma: if she does ask you to repeat something, probably she just lost a word in the sentence or she is not aware what a “selfie” is.

     We don’t adapt to the issues they have

    communicate elderly02

      As I’ve stated before, aging does have some disadvantages and one of them is that adjustment periods will become longer. If if takes you a couple of days to get accustomed to the sudden hot weather, the seniors in the family may need a couple of weeks. To make sure you are able to communicate with the elderly in an efficient manner, just pay more attention to the changes that come along and alter your message accordingly. For example, if you talk covering your mouth, your grandma will most likely ask you to repeat, because her brain reacts longer to the fact she can’t read your lips (which we all do while we chat).

      To understand better how a senior feels about the world around you can do a simple experiment on your own, in order to communicate with elderly efficiently. Put on gloves, tie your shoe laces between them, put on ear plugs and tie a transparent scarf on your face. Now try to do all the daily chores around the house – this is how an elderly person may feel daily.

       We forget they are people we can learn from

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      communicate elderly03

        There is a strong reason why the ancient cultures cherished their elders and made them shamans: they are wise. And they can teach you many things, even if using the Google glasses will not be one of them. In order to communicate with the elderly you must stop and listen to them from time to time. They have 40+ more years lived and more things happened to them. And they’ve survived them all, so they may give you valuable tips on how to pull yourself together after your boyfriend cheated on you or how to start over after you’ve lost all your belongings. They’ve been there, done that.

        We forgot they still have a sexuality

        old couple

          This one is tricky: we all know that hormones are leading our sexual desires, so it is only logic that when they are gone, so are the desires. But is not that easy, as the elderly have their own sexual desires and may even be able to fullfil them. To communicate with the elderly you must always remember they are still humans, only slightly more experienced. Combine this with the previous point and you have your own personal love coach in your grandmother, as we tend to inherit the sexual attraction features and most likely look for the same physical features in our partner. If grandma had a thing for blue-eyed guys, you will probably have it too, so you can talk about it with her.

           We fall in the generation gap trap

          communicate elderly06

            Stereotypes are nasty things and the fact most people fall into them is even nastier, so don’t be one of them. When you communicate with elderly you are just talking to another human, so you need to let aside all the generation gap misconceptions and start fresh. Never assume a senior cannot understand you just because he is older: sometimes older generation faced exactly the same issues, as the social environment is the same deep down. So just be clear and open when you want to communicate with elderly. For example, the fact your grandmother grew up in a time when being a single mother was shameful doesn’t mean she actually considered it to be like that. Maybe she was just as open-minded as you are today about raising a child without a father.

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            We are not patient

            communicate elderly07

              Patience is very important when you try to communicate with elderly, as their movements are slower than yours and they will take more time to understand your message. As the language itself is changing really fast these days, you might need to explain what OMG means or other language hacks. Again, patience is essential. If you ask an older person to remember something from his early days, you also need to wait a couple more minutes, as memory is not as sharp in the elderly.

              As body language remains a constant in life, elders do understand it just as well as young adults, so being impatient and showing this will just upset the person and impair the attempt to communicate with elderly.

                We forget to treat them with respect

              elderly communication alan alda

                Being respectful is the most important thing in relationships and because we ought to acknowledge that an older person is wiser, showing the respect while we try to communicate with elderly is critical. One of the most common mistakes we make is to give advice to elders and patronize them. Like us, they hate it. Unlike us, they are not that impulsive and don’t react as sudden as we do. Being respectful is one of the keys in effective communication at any age, so do apply it when you try to communicate with elderly. Respecting radical or different opinions is also a way to show respect, so if your grandma tries to share with you her feelings and life experience, just listen to what she has to say.

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                All the above rules are general and as all individuals are different, you need to adjust your message to the particular person. Another tip on how to communicate with elderly is gambling it all on value: don’t treat an older person in a different manner just because he/she is old – exchange ideas, treat them just like you like others to treat you and you will have a lots of benefits from effective elderly communication.

                 

                Featured photo credit: Elderly People – sign on Warwick Road, Olton via flickr.com

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                Last Updated on March 14, 2019

                7 Questions to Ask in a Job Interview That Will Impress the Interviewer

                7 Questions to Ask in a Job Interview That Will Impress the Interviewer

                Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

                For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

                Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

                1. What are some challenges I might come up against this role?

                A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

                It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

                It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

                How it helps you:

                If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

                Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

                2. What are the qualities of really successful people in this role?

                Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

                Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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                How it helps you:

                Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

                Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

                If so, then this may not be the right match for you.

                Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

                3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

                Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

                Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

                How it helps you:

                This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

                For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

                Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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                A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

                4. What is the promotion path for this role, and how would my performance on that path be measured?

                To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

                A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

                How it helps you:

                One word: hierarchy.

                All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

                In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

                If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

                5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

                Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

                Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

                How it helps you:

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                Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

                If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

                This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

                6. What do you like about working here?

                This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

                Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

                How it helps you:

                You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

                Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

                Whatever’s important to you, listen carefully and see if you can find any common ground.

                7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

                What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

                As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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                How it helps you:

                What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

                First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

                Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

                Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

                Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

                Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

                Making Your Interview Work for You

                Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

                Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

                More Resources About Job Interviews

                Featured photo credit: Amy Hirschi via unsplash.com

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