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Productivity

Why Multitasking Doesn’t Work (And What Does Work)

Written by Leon Ho
Founder & CEO of Lifehack
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It’s a human impulse, isn’t it? The burning desire to do more, to tackle everything all at once. We often think we’re built to chase numerous goals simultaneously, failing to notice that by doing so, we might not truly achieve any of them.

Have you ever gazed at your computer screen, bewildered by countless open tabs, each vying for your attention? Or perhaps you’ve bounced between various TV shows, never truly committing to any single one.

While such a pattern might give the illusion of progress, the reality is stark: important elements are missed. It’s those tiny but vital details that often get neglected.

And here’s the harsh truth: multitasking is a mirage. Far from being an asset, it’s more of a pitfall.

The belief that juggling multiple tasks is the key to handling a packed schedule is flawed. In truth, it might reduce your overall output and diminish the quality of your work.

So, if your to-do list seems endless and stress is mounting, it’s crucial to grasp why multitasking is not the remedy you seek and identify the real solutions.

Let’s debunk the popular myths surrounding multitasking and uncover how zeroing in on one task at a time isn’t a drawback — it’s actually the gateway to genuine accomplishment and fulfillment.

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Multitasking in a Nutshell

A lot of folks reckon that multitasking means juggling multiple tasks simultaneously. You’ve seen it, right? Someone chatting on the phone while hurriedly composing an email, or another bobbing their head to music while drafting a report.

But that’s not quite accurate.

What we often label as multitasking isn’t about doing many things at the same instant. Instead, it’s about darting from one task to another in quick succession, aiming to finish them all in less time.

Don’t just take my word for it; there’s actual research on this.[1]

Cynthia Kubu, a brain expert, has something to say about this. As per her insights:[2]

“When we think we’re multitasking, most often we aren’t really doing two things at once. But instead, we’re doing individual actions in rapid succession, or task-switching,”

To paint a clearer picture, let’s consider someone neck-deep in a report. But, they’re also juggling email responses and maybe even a virtual meeting.

Rather than genuinely doing all these tasks together, they’re simply zipping between them. A few minutes on the report, a quick glance at an email, a nod in the meeting, and then back to the report. It’s a hectic dance, not a harmonious duet of tasks.

Why Multitasking Doesn’t Work

Let’s face it, our brains aren’t built like the latest computers. They can’t run several high-powered programs simultaneously without a hitch.

Every time we bounce between tasks, the brain needs a moment to adjust. It’s like pausing one video to play another – there’s always a little buffering time. And just like videos, the constant starting and stopping of tasks can eat away our time and sap our energy, often making the end result less than stellar.

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Here’s the lowdown on why trying to do it all doesn’t get it all done:

The Toll of Task-Switching

You’d think flitting between tasks would save time. Wrong. Studies have flagged a fascinating snag known as “task-switching costs.”

In plain speak? The extra time and brain power it takes each time we shift gears. And these constant little detours can gobble up to 40 percent of your prime working time.[3]

Picture this: you’re plowing through a report and “ping!” – an email pops in. Curiosity gets the best of you, and you take a peek. A minute gone. When you haul yourself back to the report, another minute vanishes just trying to figure out where you left off.

That’s the sneaky “task-switching cost” at play. Do this repeatedly, and you’ll find the minutes piling up, eating into the time you thought you were saving.

In essence, multitasking often feels like you’re taking a shortcut, but in reality, it’s sending you on a lengthy detour.

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And the costs? Well, they’re more than just a few extra minutes.

Dipping Work Quality

Ever heard of the saying “jack of all trades, master of none”? That’s what multitasking turns us into. Studies have unambiguously shown that when we play this juggling act, the quality of our work tends to suffer.

The crux of the problem? Divided attention. With each hop between tasks, our brain needs to recalibrate. In these moments of adjustment, focus wanes, mistakes creep in, and the quality drops. We’re not fully “there” for any single task, making the end product somewhat, well, half-baked.

Let’s get real-world for a second.

Ever tried changing radio stations while driving? Or maybe sent a text at the traffic lights? Research tells us that even these seemingly simple additions to driving can send our performance on the road into a tailspin.[4]

We’re not just bad at the added tasks; we get worse at driving too, spiking our chances of becoming a traffic stat.[5]

As if poor performance wasn’t enough of a bummer, there’s another unwanted guest at this multitasking party: stress. When we pile tasks on top of each other, the weight gets heavy, quick. This mounting pressure can cloud our judgment, slow our reflexes, and result in choices that, on a clearer day, we’d steer clear of.

In essence, multitasking often delivers less – less quality, more mistakes, and a heftier dose of stress.

Mental Juggling Weakens Cognitive Muscle

Splitting your attention is like trying to run in two directions at once. You won’t get far in either.

When we scatter our focus, the brain’s got to constantly flip the switch, toggling between tasks. It’s like changing channels every two minutes – before long, your brain’s remote starts to wear out, making it tough to understand the storyline of any show.

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Juggling tasks isn’t just about time; it’s about data overload too. Imagine trying to catch rain with a sieve. That’s your brain on multitasking.

A barrage of information storms in from all directions, and the brain’s gotta sift the gold from the gravel. But this sifting process? It’s draining and can lead to crucial nuggets slipping away.[6]

Now, consider your brain’s “bookmarks.” Jumping between tasks forces the brain to remember two storylines: where you paused in the first task and where to kick off in the next. It’s like reading two books simultaneously and trying to remember which chapter you’re on in each.

This mental hopscotch can mean missing vital plot points, leading to a muddled understanding of both.[7]

The verdict? When you spread your mental butter too thin, you end up with a lot of dry toast.

What To Do Instead of Multitasking

I get it. You’ve got a mountain to move, and you’re trying to shove it all at once. But remember: even mountains are climbed one step at a time.

Ditch the multitasking mayhem. Here’s a better game plan when your plate’s piled sky-high:

1. Prioritize

Ditch the juggling act and anchor yourself with priorities. Instead of splintering your attention, gather up those tasks, lay them out, and shine a spotlight on one at a time.

Doing this trims the fat of task-switching and lets you really sink your teeth into each job.

Have a gander at LifeHack’s Superstructure Method. It’s like building a house, brick by brick.

First, sketch out what the house (your goal) should look like. Then, stack your bricks (tasks) based on their importance:

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  • Must-haves – These are your foundation bricks. Without them, the house collapses. They’re non-negotiable to hit your goal.
  • Should-haves – Think of these as the walls. They give the house structure, but without a foundation, they’re just freestanding barriers.
  • Good-to-haves – These are like the decorative bits. Nice garden gnomes or flashy window curtains. Great if you have them, but the house still stands firm without.

superstructure method

    Now, let’s ground this in the day-to-day of an office manager:

    Must-haves:

    • Ensure that all team members are aligned with their performance goals.
    • Offer immediate support and guidance as challenges arise.

    Should-haves:

    • Conduct regular performance evaluations and offer constructive feedback.
    • Devise and implement strategies to boost team morale and productivity.

    Good-to-haves:

    • Participate in management workshops or conferences to stay updated.
    • Arrange periodic training sessions or workshops for team skill enhancement.

    By ranking your tasks like this, you first ensure the stability and functionality of your team (must-haves). Then, you optimize for performance (should-haves). And when everything is running smoothly, you sprinkle in enhancements for continuous growth (good-to-haves).

    For a deeper exploration on prioritizing effectively, especially when everything seems urgent, head over to The Ultimate Guide to Prioritizing Your Work And Life.

    Navigate through it, and you’ll be a master at handling even the busiest of days.

    2. Dive Deep with One Task at a Time

    It’s tempting, in our always-connected world, to juggle. But have you ever seen someone juggle without eventually dropping a ball? The same goes for tasks.

    Juggling multiple tasks may seem productive, but often leads to dropped balls—mistakes, inefficiencies, and burnouts.

    That’s where “single-tasking” or “monotasking” comes into play. It’s not a new-fangled idea. It’s just the art of dedicating yourself wholly to one task at a time.

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    By giving a singular task your undivided attention, you wrap it up faster, make fewer mistakes, and deliver with finesse.

    It’s like tuning out all radio stations to listen to one, clearly. This clear, undistracted approach not only speeds up work but can be a real stress-buster.

    Enter the Time Flow System, a nifty creation by the LifeHack team. Think of its Focus Blocks as “attention containers.” You pour all your concentration into this container, dedicating time solely for that one task—shielding it from the scattergun distractions that usually pester us.

    Why Multitasking Doesn’t Work (And What Does Work)

      But it’s not just about doing tasks—it’s about doing the right tasks. Those that are in harmony with your overarching objectives, or as we like to call them, North Stars, and those milestones along the way, our Initiatives.

      Why Multitasking Doesn’t Work (And What Does Work)

        Find out more about the Time Flow System here.

        But shifting from multitasking to monotasking isn’t just a switch you flip. It’s a skill—a muscle that needs some gym time. A solid way to give this muscle its workout is through mindfulness.

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        The idea of mindfulness meditation is simple: anchor your mind in the now. This practice, over time, enhances your ability to keep your brain locked onto a task.

        Starting with short bursts—like a 5-minute mental jog—and gradually stretching it out can lead to prolonged focus.

        3. Pass the Baton

        Sometimes, to move faster and more efficiently, you have to pass the baton. That’s where delegation shines as a prime productivity tool, especially when the to-do list is longer than a grocery receipt.

        Delegating tasks is akin to assembling a puzzle with pieces from various sets. It’s about fitting the right tasks to the right people. By letting others handle what they’re ace at, you can give undivided attention to what you do best.

        The result? Tasks getting knocked out of the park, and a boost in team morale and productivity.

        Before you pass a task off, do a quick scan.

        Which tasks are burning your hours without bearing fruit? Which ones feel like they’re written in a foreign language?

        Those are prime candidates for delegation.

        Next, it’s matchmaking time.

        Pair the task with the right teammate. Keep an eye on their current plate, know-how, and track record.

        And, crucially, be crystal clear in your brief. Lay out the ‘what’, ‘when’, and ‘how’ so that there’s no room for the guessing game.

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        And remember, delegating isn’t just about handing over and walking away.

        Stay in the loop. Offer a helping hand or feedback when needed, ensuring that the end product aligns with what you envisioned.

        Mastering the art of delegation can be a game-changer. Want a deeper dive into this? Check out my guide How to Delegate Tasks Effectively. It’s packed with actionable insights to elevate your delegating prowess.

        Bottom Line

        Contrary to popular belief, multitasking isn’t your ticket to being super productive. In fact, it’s more like a roadblock. Every time you toggle between tasks, you’re adding time, using up mental energy, and setting yourself up for potential mistakes. The truth is, multitasking can be a drain on both quality and performance.

        So, what’s the alternative? Simplify. Focus. Delegate.

        Start by putting tasks in order of importance. Next, give each task the spotlight it deserves. Dive deep, undistracted. And when you find tasks that can be better tackled by others? Pass them on.

        By putting these principles into action, you’re not just ticking things off a list. You’re working smarter, with clarity and purpose. And that’s the real key to achieving your goals with efficiency and finesse.

        TL;DR

        Don't have time for the full article? Read this.

        Why Multitasking Doesn’t Work (And What Does Work)

        Multitasking doesn’t mean doing multiple tasks simultaneously; it’s about switching tasks quickly, which isn’t as efficient as we think.

        Switching tasks can use up to 40% of productive time.

        Dividing attention leads to errors and lowered performance.

        Multitasking affects mental processing, memory retention, and information filtering.

        Instead of multitasking, prioritize: Organize tasks based on importance, using methods like the Superstructure Method.

        Monotask: Focus on one task at a time for better concentration and efficiency.

        Delegate: Pass on tasks suited to others, freeing up your time and energy.

        Reference

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