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Last Updated on December 9, 2020

What Is a Habit? Understand It to Control It 100%

What Is a Habit? Understand It to Control It 100%

What is a habit? Well, everyone has habits, whether they’re good or bad ones!

You started forming habits since a very young age, whether it’s sucking on your thumb as a baby, taking a nap every afternoon after school as a kid, or leaving the lights and tv on when you leave a room.

Or what about the morning coffee that you have to have before your day can start? Without that cup, you’ll be struggling to get your act together, or put your mind to work. And once that coffee kicks in, your engine is suddenly revved up and ready to go!

These behaviors form a part of our everyday routine whether we like it or not. See the power of a habit?

Take a moment and try to list out some of your more prominent habits. Now, decide whether or not these are habits you actually like having!

Unfortunately, we know that not all habits do us good. Thankfully, many of us recognize a need to get rid of the bad habits, or to cultivate new good habits; and that’s how we end up either actively seeking answers through self help books, the internet, advice from friends and family or even hiring counselors and life coaches to steer us in the right direction.

Do these solutions actually work? It’s especially hard to change habits that you’ve had for years and grown so accustomed that you barely realize their existence: constantly taking your phone out to check for notifications; reaching for a packet of chips or slice of cake every night when you turn on the TV… the list goes on.

How Do Habits Form?

So, what is a habit? Before we can take any action to alter those unwanted habits or create new ones, we need to know what a habit really is.

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Your brain has two distinct modes of decision making. To make things simple, we’ll call it System 1 and System 2.

System 1 is an automatic, fast and usually subconscious way of thinking. It is autonomous and efficient, requiring little energy or attention. For example, when you’re driving a car or walking to work, you automatically know how to get there without having to think or refer to any external help. It comes naturally to you.

System 2 on the other hand, is a conscious, intentional and controlled way of thinking.  It requires energy and effort to sustain attention. For example, it could be researching and weighing different career options, or coming up with a new recipe for dinner.

Both Systems 1 and 2 work together. How it works is that your brain naturally chooses the lazy solution first whenever there is a problem faced, as it tends to try to save energy to avoid overprocessing. If it cannot find a solution using System 1, then it will move over to System 2. It’s how your brain learns and maps patterns together to handle daily decision making.

So, the key path to building any habit, is to go from System 2 to System 1.

The Process of Forming New Habits

Here’s an example–let’s say you want to start learning a new instrument.

In the beginning, your brain would not have formed any patterns or relationships. Everything is new, so to play your first song you would be relying heavily on System 2 — painstakingly thinking through each action and each step.

Now, as you practice, the action is repeated regularly and your brain starts connecting relationships between your actions. Eventually, these connections go from simple pathways into superhighways of relationships.

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In the end, you will perform almost automatically and effortlessly most of the actions that were at first complicated. You’re now using System 1 to play the instrument. This is how all new habits form.

You now have a good idea of what habits are and how they form. But, before you can start taking control of breaking or forming habits, let me ask you this question:

“Do you even know what your habits are?”

Read on to learn about the types of habits you may have.

Two Types of Habits

There are two types of habits: conscious habits and hidden habits.

Conscious Habits

Conscious habits are habits that are easy to recognize. Usually, they require conscious input for you to keep them up. If you remove that input or attention, the habit would most likely go away. It’s easy to identify these conscious habits and you can quickly review them yourself.

Examples of conscious habits include waking up to an alarm every morning, going for an evening run or workout everyday, or smoking after a meal.

Hidden Habits

Hidden habits, on the other hand, are habits that our brains have already turned into auto-pilot mode. These are much more tricky because we are generally completely unaware of them until some external factor or source reveals it, such as someone pointing out your behavior to you. So, it can be difficult to identify hidden habits just by a general review.

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Yet, hidden habits make up majority of our habits! They have become internalized and ingrained into our lifestyle and decision making process, so you almost don’t realize it when a habit is ‘acting up’.

How to Identify Your Hidden Habits

There are a wide range of possible hidden habits. To self-identify, you need to direct your attention and zoom in.

For example, to see what types of hidden habits you can reveal, try answering the following questions:

Physical Habits:

  • How do you walk?
  • Do you tend to slouch or sit/stand straight?
  • How much water do you drink each day?

Social Habits:

  • Do you make or avoid eye contact with people?
  • Are there actions or gestures you tend to use a lot?
  • What phrases or words do you tend to say a lot?

Energy Habits:

  • What patterns do you follow each night right before bed?
  • What’s your morning wake up routine each day?
  • How often and when do you snack during the day?

Mental Habits (your automatic thought processes):

  • What’s your first gut response when you receive criticism?
  • What feeling do you get when you see a friend sharing a luxury vacation on Facebook?
  • How do you react to a negative news story?

Productivity Habits:

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  • Do you prioritize a set of tasks before starting, or just dive in?
  • How do you judge if a task is more important than another?
  • How often do you check your phone every hour for new notifications? Or email?

If you don’t mind, you can even ask your partner, family member or close friends the same questions about yourself. They may just point out certain things about you that you never realized!

Time to Take Control

Now that you’ve hopefully identified some of your hidden habits, would you like to know how to get rid of the unwanted ones, so that you need not be tortured by them anymore?

Don’t let your habits slow you down, or prevent you from achieving your full potential in life! Whether it be your career or personal development, bad habits can hinder your productivity and happiness.

On the contrary, good habits can boost your efficiency, and help you to look, feel and be better!

Take a look at these 7 ways to get rid of bad habits:

And here’s how to take control of your habits:

Featured photo credit: Ben O’Sullivan via unsplash.com

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Leon Ho

Founder & CEO of Lifehack

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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