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Published on October 15, 2018

How Teamwork in the Workplace Boosts Morale and Delivers Results

How Teamwork in the Workplace Boosts Morale and Delivers Results

If you want a lesson on team morale and its criticality, just look to American soldiers in World War II and Vietnam. These were very different times, exceedingly different public networks of morale, and as history tells, very different outcomes.

Morale is the confidence, enthusiasm and discipline of a person or a group. Many factors combine to create or destroy team morale.

Military organizations know this. They know that a lack of morale hinders everything, which for warfare can mean the loss of a nation. This reality causes the military to boost the morale of every soldier and every squad at every opportunity.

But it doesn’t stop with the soldiers. Military organizations also maintain and enhance the morale of the commanders, wives, husbands and children of soldiers, and of the nation in general. If they didn’t, a soldier or his team dodging bullets in a warzone hellscape might lose “the confidence, enthusiasm, and discipline” necessary to survive.

Since teamwork in the workplace is critical to a successful business, your teams’ morale is critical as well.

And as you may have guessed from my soldier example, it involves more than just individual workers in a team. It involves the individual, the team, the department, other departments, the division, the entire company, the community outside of the company and even the spouses and children of employees.

You need to make as many people working, and supporting workers, excited about the mission and the outcomes.

As a leader, you cannot leave this to chance. It is one of the Tough Things First that you must do. It is a daily task for a CEO, a priority because when team morale falters, so does the team. And when the team falters, so does the company.

Here are 9 tips that are helpful in maintaining and growing morale in your company:

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1. Play

Many people rightly live by the creed that “the family that plays together stays together,” because it is true. The same applies to any group of people who, like families, spend a great deal of time together.

You cannot know, and thus cannot like and trust a person wholly if you only know one aspect of them. When you only “work” with people, those people become an object of labor, not happiness.

Get your teams out of the work environment for social interactions. It can be a Friday beer bust, a company picnic, or even a formal social event. Just put the same people, and preferably people from different but cooperating departments someplace where “work” is not being done.

2. Slay Silos

All organizations tend to create silos, most often around teams, be it a small work group or a global division. This is quite natural, but such organizational silos stymie teamwork and team building.

Silos are literally barriers to organizational effectiveness, and thus barriers to morale. It is best to prevent silos from happening rather than tearing them down, though the latter must occur once silos arise.

When people are brought together from across organizations, and they discuss their needs in the framework of the company mission, the need to aid and cooperate helps dissolve silos.

A mutual mission is always the key to people working together, including entire divisions cooperating and supporting one another.

3. Meet

Regular meetings between organizational units fosters teamwork.

“Regular” is the key concept. One-time meetings to force alignment have a short lifetime of effectiveness.

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But regular meetings, where the issues of the week/month/quarter/year are placed on the table help people see what is hindering success. Your purchasing team needs to meet regularly with your manufacturing team. Your engineering teams need to meet with your marketing teams.

Anywhere one teams’ work affects other teams is an ongoing opportunity for regular meetings.

4. Recognition

People and teams like praise, and they like being recognized for their effort. It sounds simple, but authentic praise is more uplifting than a bonus check.

Rewarding an organization that demonstrates good teamwork encourages the same across other parts of the company. In some companies, cross-functional cooperation can become a competitive streak.

The goal is cross-functional harmony – all parts of the company working cooperatively, and thus raising everybody’s morale in the process.

5. Activities

Regular company activities foster and develop teamwork. Why? Because humans need to know people in order to trust them to be part of any team.

If you took several employees and put them on a team for tug-of-war at the company picnic, they would understand that they can count on the others to (pun intended) pull their weight.

Putting employees who should know, but don’t know one another together on a personal basis expands their willingness to engage one another in their work, and that willingness improves morale.

6. Peer-Apart Recognition

At Micrel, the semiconductor company I founded and led for 37 years, we facilitated employee recognition from across silos. In other words, employees received recognition not from their teammates – they did that too – but from other departments.

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We had a program to nominate an “Employee of the Quarter”, the nominations coming from a different department than the one in which the employee works. But this process need not be restricted to individuals.

Entire teams can be recognized in the same way. This concept could be expanded to “Organization of the Quarter” with nominations by other groups within the company organizations.

7. Mixed Meetings

Why restrict a meeting to just people on a team? Have weekly meetings and invite representatives from each organization to attend.

Imagine an engineering team meeting with a representative or two from design, manufacturing, marketing, sales, HR, etc. Expand this even more by conducting “company coordination meetings” whereby cross-team representatives meet to tackle company-wide issues.

This worked very well at Micrel. Just be sure to change-up the invitees, so everyone attends one of these meetings at some point. It is this cycling that makes every employee feel they are contributing and that they are part of the company, not just their work group.

8. Help First

Encourage employees to answer their phone, their emails, any communication, by saying “how can I help you?” Those five simple words change the nature of every interaction, by making assistance the goal.

Knowing that you are likely to be helped, raises your morale because you never become pre-programmed for defeat.

When you make this a company-wide habit, the spirit of helping first prevails. And when every employee knows that everyone in a company is instantly willing, perhaps even anxious to help, morale expands geometrically.

9. First Name Basis

Encourage everyone to learn employees’ first names. This may sound trivial, but familiarity breeds trust.

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This minor intimacy is essential to breaking down barriers, and it simultaneously boosts morale.

The Bottom Line

Morale is raised or impeded, boosted or barricaded. It is as important to recognize those things that prevent morale as it is to raise morale.

Recognizing each aspect of morale  – confidence, enthusiasm, discipline – their current conditions, and what is making each aspect less than it should be tells you what needs to be done.

For example, morale can fade simply through inattention. If workers don’t think they are appreciated for their effort, then their morale suffers. In our analysis of this particular ailment, a boost – even simple praise – is called for. There were no impediments to morale, but there was a lack of encouragement from management.

On the other side of the coin might be a situation where there is a lack of support for the mission and associated tasks from other groups. This lack of cross-organizational support likely comes from silos – self-created isolation between groups – which can cause morale to suffer greatly due to the feeling of “we have to do this all on our own”. This barrier needs removing to keep morale from rapidly sinking.

External factors too can be a psychological barrier to morale. If changes in your market, your competition, or the economy generate doubt among employees, you need to enhance their belief in survival while knocking down the perceived barriers to success.

Most importantly though is teamwork. The sense of working together is very important for morale.

When an employee strives to complete the organization’s mission, but feels like everyone else is not on the same team – that they are creating barriers and failing in their esprit de corps – morale is impossible.

It is your company’s leadership that has the responsibility to focus everyone on the same mission, clear the barriers to achievement, and reward the team effort. Combined, this creates unbeatable morale.

Featured photo credit: rawpixel via unsplash.com

More by this author

Ray Zinn

Ray Zinn is an inventor, entrepreneur, investor, angel, bestselling author and the longest serving CEO of a publicly traded company in Silicon Valley.

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Last Updated on November 15, 2018

Success In Reaching Goals Is Determined By Mindset

Success In Reaching Goals Is Determined By Mindset

What do you think it takes to achieve your goals? Hard work? Lots of actions? While these are paramount to becoming successful in reaching our goals, neither of these are possible without a positive mindset.

As humans, we naturally tend to lean towards a negative outlook when it comes to our hopes and dreams. We are prone to believing that we have limitations either from within ourselves or from external forces keeping us from truly getting to where we want to be in life. Our tendency to think that we’ll “believe it when we see it” suggests that our mindsets are focused on our goals not really being attainable until they’ve been achieved. The problem with this is that this common mindset fuels our limiting beliefs and shows a lack of faith in ourselves.

The Success Mindset

Success in achieving our goals comes down to a ‘success mindset’. Successful mindsets are those focused on victory, based on positive mental attitudes, empowering inclinations and good habits. Acquiring a success mindset is the sure-fire way to dramatically increase your chance to achieve your goals.

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The idea that achieving our goals comes down to our habits and actions is actually a typical type of mindset that misses a crucial point; that our mindset is, in fact, the determiner of our energy and what actions we take. A negative mindset will tend to create negative actions and similarly if we have a mindset that will only set into action once we see ‘proof’ that our goals are achievable, then the road will be much longer and arduous. This is why, instead of thinking “I’ll believe it when I see it”, a success mindset will think “I’ll see it when I believe it.”

The Placebo Effect and What It Shows Us About The Power of Mindset

The placebo effect is a perfect example of how mindset really can be powerful. In scientific trials, a group of participants were told they received medication that will heal an ailment but were actually given a sugar pill that does nothing (the placebo). Yet after the trial the participants believed it’s had a positive effect – sometimes even cured their ailment even though nothing has changed. This is the power of mindset.

How do we apply this to our goals? Well, when we set goals and dreams how often do we really believe they’ll come to fruition? Have absolute faith that they can be achieved? Have a complete unwavering expectation? Most of us don’t because we hold on to negative mindsets and limiting beliefs about ourselves that stop us from fully believing we are capable or that it’s at all possible. We tend to listen to the opinions of others despite them misaligning with our own or bow to societal pressures that make us believe we should think and act a certain way. There are many reasons why we possess these types of mindsets but a success mindset can be achieved.

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How To Create a Success Mindset

People with success mindsets have a particular way of perceiving things. They have positive outlooks and are able to put faith fully in their ability to succeed. With that in mind, here are a few ways that can turn a negative mindset into a successful one.

1. A Success Mindset Comes From a Growth Mindset

How does a mindset even manifest itself? It comes from the way you talk to yourself in the privacy of your own head. Realising this will go a long way towards noticing how you speak to yourself and others around you. If it’s mainly negative language you use when you talk about your goals and aspirations then this is an example of a fixed mindset.

A negative mindset brings with it a huge number of limiting beliefs. It creates a fixed mindset – one that can’t see beyond it’s own limitations. A growth mindset sees these limitations and looks beyond them – it finds ways to overcome obstacles and believes that this will result in success. When you think of your goal, a fixed mindset may think “what if I fail?” A growth mindset would look at the same goal and think “failures happen but that doesn’t mean I won’t be successful.”

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There’s a lot of power in changing your perspective.

2. Look For The Successes

It’s really important to get your mind focused on positive aspects of your goal. Finding inspiration through others can be really uplifting and keep you on track with developing your success mindset; reinforcing your belief that your dreams can be achieved. Find people that you can talk with about how they achieved their goals and seek out and surround yourself with positive people. This is crucial if you’re learning to develop a positive mindset.

3. Eliminate Negativity

You can come up against a lot of negativity sometimes either through other people or within yourself. Understanding that other people’s negative opinions are created through their own fears and limiting beliefs will go a long way in sustaining your success mindset. But for a lot of us, negative chatter can come from within and these usually manifest as negative words such as can’t, won’t, shouldn’t. Sometimes, when we think of how we’re going to achieve our goals, statements in our minds come out as negative absolutes: ‘It never works out for me’ or ‘I always fail.’

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When you notice these coming up you need to turn them around with ‘It always works out for me!’ and ‘I never fail!’ The trick is to believe it no matter what’s happened in the past. Remember that every new day is a clean slate and for you to adjust your mindset.

4. Create a Vision

Envisioning your end goal and seeing it in your mind is an important trait of a success mindset. Allowing ourselves to imagine our success creates a powerful excitement that shouldn’t be underestimated. When our brain becomes excited at the thought of achieving our goals, we become more committed, work harder towards achieving it and more likely to do whatever it takes to make it happen.

If this involves creating a vision board that you can look at to remind yourself every day then go for it. Small techniques like this go a long way in sustaining your success mindset and shouldn’t be dismissed.

An Inspirational Story…

For centuries experts said that running a mile in under 4 minutes was humanly impossible. On the 6th May 1954, Rodger Bannister did just that. As part of his training, Bannister relentlessly visualised the achievement, believing he could accomplish what everyone said wasn’t possible…and he did it.

What’s more amazing is that, as soon as Bannister achieved the 4-minute mile, more and more people also achieved it. How was this possible after so many years of no one achieving it? Because in people’s minds it was suddenly possible – once people knew that it was achievable it created a mindset of success and now, after over fifty years since Bannister did the ‘impossible’, his record has been lowered by 17 seconds – the power of the success mindset!

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