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Published on August 15, 2018

How Observational Learning Can Have a Huge Impact on Productivity

How Observational Learning Can Have a Huge Impact on Productivity

Someone walks over, introduces themselves and raises their hand out in front of you. How do you know what you’re supposed to do next?

If this were the first time you saw this behavior, you wouldn’t have a clue.

If you were from an Eastern culture, you might go to bow toward this person. But you know what to do because since childhood, you’ve observed many adults shaking hands.

Observational learning is a learning theory in psychology that describes how we learn by watching and imitating others.

In this article, we will look into what observational learning really is and how it helps you learn and grow.

Observational learning in a nutshell

Children learn many of their behaviors and expressions through observation. We pick up things as fundamental as walking, playing, gestures, facial expressions, and body postures via observational learning.

In the 1970s, psychologist Albert Bandura outlined a four-stage process of how observational learning occurs:

  1. Attention: Notice something in the environment.
  2. Retention: Recall what was noticed (memory).
  3. Reproduction: Copy or mimic what you noticed.
  4. Motivation: Get reinforcement from the environment for completing the behavior (or punishment for not).

Pretty simple, right?

Neuroscience provides further evidence. Mirror neurons fire when one animal acts and another animal observes as if the neurons in one brain are mirroring the patterns of another brain.

The result?

You make a funny face at a baby. And the baby makes the same funny right back at you.

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What influences observational learning?

Observational learning doesn’t always occur, so it’s essential to understanding the conditions in place when it does.

So when are we more like to imitate others? It happens when:

  • You doubt yourself and your abilities.
  • You are confused or in an unfamiliar environment.
  • You’re in a position of authority, like a boss, leader, or celebrity.
  • Someone is similar to you in some way: interest, age, or social class.
  • You see someone getting rewards for their behavior.

For example, let’s say four people go out to an upscale restaurant. One person frequents this type of restaurant while it’s the first time for the other three individuals.

The person who is comfortable in this environment knows what to do: when and where to place the napkin, how the place setting works, and how to communicate with the wait staff. Because he knows what to do, in this situation, he’s the authority.

The rest of his company are in an unfamiliar environment. And when we don’t know how to behave, we tend to look around and observe the behavior of others.

Somehow, we know who to observe by picking up subtle cues. So without having to think about it, the rest of the party subconsciously looks around and begin to discern who the “expert” is and what he’s doing. And this sort of process frequently happens throughout our development and the rest of our lives.

How to use observational learning to perform at your best

Observational learning usually occurs subconsciously in social situations. That is, our basic need to belong, or “fit in,” drives us to adapt our behavior to the actions of others.

But the real power of observational learning comes from making this process active and conscious.

What does this mean?

Once you understand how observational learning works, you can choose to apply it in ways that support your personal and professional development.

Modeling

Modeling

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is another term for observational learning. Let’s say you want to become an expert presenter. No problem. Find a few presenters that you believe are highly skilled and watch what they do.

Pay attention to everything:

  • How do they hold themselves?
  • When do they pause?
  • How do they emphasize specific points?
  • Do they use slides? Imagery? Sounds?
  • What gestures do they make as they communicate?

Modeling the success of others is perhaps the fastest way to elevate your game and make rapid progress in your development.

Shadowing

In the workplace, observational learning is often called shadowing.

By shadowing an experienced employee for a period, you’ll naturally learn how to perform the tasks this person does each day. This process works effectively in sales environments too.

Apprenticeship

If you study the masters of any field, you quickly learn that they had great teachers or masters from whom they learned.

In Mastery, author Robert Greene points out that those who reach the level of mastery in any field submit to a rigorous apprenticeship to absorb the secret knowledge of those with many years of experience.

Similarly, in The Talent Code, Daniel Coyle highlights that anyone who cultivates talent has a master coach who knows how to break things down and teach things in a way that accelerates learning.

So if there’s any area of your life that you’re seeking mastery in, with who can you form an apprenticeship?

How observational learning can hijack your behavior

Our brains, in many ways, are like sponges. We absorb what we observe.

While this observational learning can be a powerful tool for our personal growth and development, it can also be a destructive force.

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How?

Consider all of the bad behavior we witnessed when we were kids (and still today):

  • Poor attitudes
  • Nastiness and rudeness
  • Passive-aggressive behavior
  • Neurotic tendencies
  • Addiction
  • Dishonesty
  • Deceit and lying
  • Judgementalism
  • Greed
  • Procrastination
  • Tryanny
  • Negative self-talk

The list goes on. And yes, we observed and absorbed these behavioral patterns too from our parents, teachers, family members, and friends.

We also adopt behavior we observe on television and in the media. Studies show, for example, that teens who watched a lot of sexual content were more likely to start having sex soon after.[1]

Does this mean that watching violent movies will make you act violently? Not necessarily, but these images are imprinted in our unconscious and often later express themselves under the right conditions.

Here’s the bottom line:

Be very conscious of the media you consume and with who you spend your time. Our minds are like computer hardware and what we observe is like the software. So choose positive and life-supporting software if you want your brain to mimic it!

5 tips on how to use observational learning to your advantage

Here are five tips to make observational learning work for you:

1. Be highly selective on what, who and when you observe

Remember, observational learning is taking place whether we want it to or not. To harness this powerful force, consciously select who you are observing and in what context.

For example, if you know someone who’s highly productive in their work, ask to shadow them as they work.

But this individual may be an entirely different person when they aren’t working. So be mindful of what behavioral patterns you’re absorbing.

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2. Pay attention to the details

Those who achieve mastery in any area of their lives do so by mastering the fundamentals and then continually improving on more subtle levels. To the inexperienced eye, it’s often difficult to notice what they do differently.

In the case of negotiations, for example, a skilled negotiator knows how and when to disarm the other player. Sometimes these skills express themselves instinctively, so you may pick up on details in behavior the individual doesn’t even know they are doing.

3. Maintain a playful attitude

Many of us are conditioned to believe that seriousness is a valuable quality for learning. Psychologist Abraham Maslow, however, found that self-actualizing individuals,[2] or individuals with positive mental health, tend to have a more innocent, playful attitude when they are learning and developing.

Research also shows that we learn up to ten times faster in the areas that interesting to us.[3] So stay curious, open, and ready to learn.

4. Rehearse What You Observe in Your Mind

Studies show that rehearsing specific patterns of movement in our mind’s eye can help our brains encode desired actions and behaviors.[4] Many peak-performance athletes and musicians use this form of creative visualization training.

Visualization practices are extraordinarily powerful when you do it right before bedtime so your subconscious mind can process in the images while you sleep.

5. Don’t just observe, do

To make observational learning stick, you must also do whatever it is you’re observing . Many companies combine shadowing experienced employees with hands-on training to accelerate the learning and development of new employees.

Put observational learning to work for you

In the personal development space, observational learning is often called modeling the success of others .

Perhaps as you’re reading this, you’re already getting ideas of who you can start modeling.

Here are three questions to help you get started right now:

  1. What skills and behaviors to you want to learn?
  2. Who already possesses these skills and behaviors?
  3. How can you start modeling these individuals right away?

Now, make it so!

Featured photo credit: Unsplash via unsplash.com

Reference

More by this author

Scott Jeffrey

Business Coach, Writer, and Mind Voyager

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Last Updated on September 20, 2018

8 Ways to Train Your Brain to Learn Faster and Remember More

8 Ways to Train Your Brain to Learn Faster and Remember More

You go to the gym to train your muscles. You run outside or go for hikes to train your endurance. Or, maybe you do neither of those, but still wish you exercised more.

Well, here is how to train one of the most important parts of your body: your brain.

When you train your brain, you will:

  • Avoid embarrassing situations. You remember his face, but what was his name?
  • Be a faster learner in all sorts of different skills. No problem for you to pick up a new language or new management skill.
  • Avoid diseases that hit as you get older. Alzheimer’s will not be affecting you.

So how to train your brain and improve your cognitive skills?

1. Work your memory

Twyla Tharp, a NYC-based renowned choreographer has come up with the following memory workout:

When she watches one of her performances, she tries to remember the first twelve to fourteen corrections she wants to discuss with her cast without writing them down.

If you think this is anything less than a feat, then think again. In her book The Creative Habit she says that most people cannot remember more than three.

The practice of both remembering events or things and then discussing them with others has actually been supported by brain fitness studies.

Memory activities that engage all levels of brain operation—receiving, remembering and thinking—help to improve the function of the brain.

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Now, you may not have dancers to correct, but you may be required to give feedback on a presentation, or your friends may ask you what interesting things you saw at the museum. These are great opportunities to practically train your brain by flexing your memory muscles.

What is the simplest way to help yourself remember what you see? Repetition.

For example, say you just met someone new:

“Hi, my name is George”

Don’t just respond with, “Nice to meet you”. Instead, say, “Nice to meet you George.”

Got it? Good.

2. Do something different repeatedly

By actually doing something new over and over again, your brain wires new pathways that help you do this new thing better and faster.

Think back to when you were three years old. You surely were strong enough to hold a knife and a fork just fine. Yet, when you were eating all by yourself, you were creating a mess.

It was not a matter of strength, you see. It was a matter of cultivating more and better neural pathways that would help you eat by yourself just like an adult does.

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And guess what? With enough repetition you made that happen!

But how does this apply to your life right now?

Say you are a procrastinator. The more you don’t procrastinate, the more you teach your brain not to wait for the last minute to make things happen.

Now, you might be thinking “Duh, if only not procrastinating could be that easy!”

Well, it can be. By doing something really small, that you wouldn’t normally do, but is in the direction of getting that task done, you will start creating those new precious neural pathways.

So if you have been postponing organizing your desk, just take one paper and put in its right place. Or, you can go even smaller. Look at one piece of paper and decide where to put it: Trash? Right cabinet? Another room? Give it to someone?

You don’t actually need to clean up that paper; you only need to decide what you need to do with it.

That’s how small you can start. And yet, those neural pathways are still being built. Gradually, you will transform yourself from a procrastinator to an in-the-moment action taker.

3. Learn something new

It might sound obvious, but the more you use your brain, the better its going to perform for you.

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For example, learning a new instrument improves your skill of translating something you see (sheet music) to something you actually do (playing the instrument).

Learning a new language exposes your brain to a different way of thinking, a different way of expressing yourself.

You can even literally take it a step further, and learn how to dance. Studies indicate that learning to dance helps seniors avoid Alzheimer’s. Not bad, huh?

4. Follow a brain training program

The Internet world can help you improve your brain function while lazily sitting on your couch. A clinically proven program like BrainHQ can help you improve your memory, or think faster, by just following their brain training exercises.

5. Work your body

You knew this one was coming didn’t you? Yes indeed, exercise does not just work your body; it also improves the fitness of your brain.

Even briefly exercising for 20 minutes facilitates information processing and memory functions. But it’s not just that–exercise actually helps your brain create those new neural connections faster. You will learn faster, your alertness level will increase, and you get all that by moving your body.

Now, if you are not already a regular exerciser, and already feel guilty that you are not helping your brain by exercising more, try a brain training exercise program like Exercise Bliss.

Remember, just like we discussed in #2, by training your brain to do something new repeatedly, you are actually changing yourself permanently.

6. Spend time with your loved ones

If you want optimal cognitive abilities, then you’ve got to have meaningful relationships in your life.  Talking with others and engaging with your loved ones helps you think more clearly, and it can also lift your mood.

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If you are an extrovert, this holds even more weight for you. At a class at Stanford University, I learned that extroverts actually use talking to other people as a way to understand and process their own thoughts.

I remember that the teacher told us that after a personality test said she was an extrovert, she was surprised. She had always thought of herself as an introvert. But then, she realized how much talking to others helped her frame her own thoughts, so she accepted her new-found status as an extrovert.

7. Avoid crossword puzzles

Many of us, when we think of brain fitness, think of crossword puzzles. And it’s true–crossword puzzles do improve our fluency, yet studies show they are not enough by themselves.

Are they fun? Yes. Do they sharpen your brain? Not really.

Of course, if you are doing this for fun, then by all means go ahead. If you are doing it for brain fitness, then you might want to choose another activity

8. Eat right – and make sure dark chocolate is included

Foods like fish, fruits, and vegetables help your brain perform optimally. Yet, you might not know that dark chocolate gives your brain a good boost as well.

When you eat chocolate, your brain produces dopamine. And dopamine helps you learn faster and remember better. Not to mention, chocolate contains flavonols, antioxidants, which also improve your brain functions.

So next time you have something difficult to do, make sure you grab a bite or two of dark chocolate!

The bottom line

Now that you know how to train your brain, it’s actually time to start doing.

Don’t just consume this content and then go on with your life as if nothing has changed. Put this knowledge into action and become smarter than ever!

Featured photo credit: Unsplash via unsplash.com

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