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How to Always Solve a Problem Once and for All

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How to Always Solve a Problem Once and for All

Does it annoy you when you see people “fix” a problem without getting to the bottom of why it became a problem in the first place? It’s frustrating because you know they’re just going to have the same problem to fix again in the future.

You certainly know someone who patches up things that have gone wrong, only to do it all over again in the near future. Don’t you?

So what can you do to avoid making a similar mistake with your own problems? Employ a few causal analysis tactics and you’ll be set.

The Effective Technique to Problem Solving: Causal Analysis

Causal analysis, also known as root cause analysis or cause-and-effect reasoning, is a popular and effective problem-solving technique designed to help you understand precisely why the problem occurred and how it can ultimately be fixed for good.

It’s a popular concept that has been discussed at length in the book Root Cause Analysis : A Tool for Total Quality Management.[1]

For example, instead of simply repainting your wall, you’ll use causal analysis techniques to work out that the wall is damp, then why the wall got damp in the first place, and ensure your costly repair job is actually going to be the end of the problem for good.

The simplest way to look at a problem using causal analysis is to ask ‘why’ five times.

Obviously, some problems will take more or less than five times to uncover the reasons behind them, but on the whole using five times as a rule should help you remember to dig deeper every time you’re analysing the root cause of a problem.

So, instead of saying “There’s a problem with my resumé “, you would ask “Why?” five times and get an answer something like this:

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There’s a problem with my resumé. Why?

Because I’m not getting the job offers I want. Why?

I keep getting offered sales positions, when I want marketing jobs. Why?

Because all my previous jobs were in sales. Why?

Because no-one knows I’m good at marketing. Why?

Because I never made that clear on my resume, I just listed the previous jobs I had.

Bingo, you have the answer!

But causal analysis can go wrong if you make the wrong presumption.

Although this is a great technique, things can go wrong quickly with causal analysis. How? Well, what happens when you make the wrong presumption?

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If you think something is a cause of something else, but it’s actually just tangentially related, then you get to the wrong answer. And fast.

Say for instance you’re trying to diagnose your common cold symptoms, and you happen to be Googling for help. You could easily go through a process much like this.

I’ve got a runny nose. Why?

Because I’ve got an allergy to something. Why?

There must be pollen in the air. Why?

My windows are open, but the pollen is inside. Why?

It’s windy outside. Why?

Because of the season.

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This could lead you to presume you’re always going to have seasonal allergies, and to buy the wrong sort of medication to deal with your problem. Or perhaps you might shut the window and presume the symptoms will go away now that the pollen can’t get into your house.

Either way, you haven’t come to the right conclusion.

    No, Dr House, it’s not Lupus.

    Go one step further with a fishbone diagram.

    If you’re getting pretty good at analysing your problems, you can take it a step further by noting the root causes on a fishbone diagram. This is the ultimate technique to tackle the really big problems you might face on occasion, such as ones you might face when problem-solving for your business.

    These fishbone diagrams, also known as Ishikawa diagrams, are an effective way of streamlining your thoughts, then mapping each possible cause pathway so that each possibility can be tested and eliminated one by one. They’re very effective for teams to use when focusing their brainstorming, and to get group thinking out of ruts.

      Image Credit: Fabian Lange

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      In business, these Ishikawa cause-and-effect diagrams are often used to map out possible reasons for product defects. In fact, they were first created to track quality management issues in the Kawasaki shipyards. In this sort of situation, the possible causes would be grouped to track causes related to people, methods, materials, machines, etc.

      Within each group, each possible cause is noted and then you follow the previous technique of using the five whys to determine the root cause. In the diagram, this is portrayed using little arrows to show the path of causation of each item.

      This effective problem-solving technique can be used in just about any industry or facet of life you can think of.

      It’s so easy to train yourself to think more deeply through the causes of your problems, why wouldn’t you do it?

      The causal analysis method is also used in quality assurance management professionals to ensure critical problems do not reoccur. If professionals trust this simple, yet effective method of working through problems, you should probably give it a chance yourself.

      So, always remember to ask yourself “why” five times.

      Featured photo credit: Stocksnap via stocksnap.io

      Reference

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      Angela Randall

      Digital Marketer, Writer, Editor

      How to Always Solve a Problem Once and for All

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      Last Updated on October 21, 2021

      How to Create Your Own Ritual to Conquer Time Wasters and Laziness

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      How to Create Your Own Ritual to Conquer Time Wasters and Laziness

      Life is wasted in the in-between times. The time between when your alarm first rings and when you finally decide to get out of bed. The time between when you sit at your desk and when productive work begins. The time between making a decision and doing something about it.

      Slowly, your day is whittled away from all the unused in-between moments. Eventually, time wasters, laziness, and procrastination get the better of you.

      The solution to reclaim these lost middle moments is by creating rituals. Every culture on earth uses rituals to transfer information and encode behaviors that are deemed important. Personal rituals can help you build a better pattern for handling everything from how you wake up to how you work.

      Unfortunately, when most people see rituals, they see pointless superstitions. Indeed, many rituals are based on a primitive understanding of the world. But by building personal rituals, you get to encode the behaviors you feel are important and cut out the wasted middle moments.

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      Program Your Own Algorithms

      Another way of viewing rituals is by seeing them as computer algorithms. An algorithm is a set of instructions that is repeated to get a result.

      Some algorithms are highly efficient, sorting or searching millions of pieces of data in a few seconds. Other algorithms are bulky and awkward, taking hours to do the same task.

      By forming rituals, you are building algorithms for your behavior. Take the delayed and painful pattern of waking up, debating whether to sleep in for another two minutes, hitting the snooze button, repeat until almost late for work. This could be reprogrammed to get out of bed immediately, without debating your decision.

      How to Form a Ritual

      I’ve set up personal rituals for myself for handling e-mail, waking up each morning, writing articles, and reading books. Far from making me inflexible, these rituals give me a useful default pattern that works best 99% of the time. Whenever my current ritual won’t work, I’m always free to stop using it.

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      Forming a ritual isn’t too difficult, and the same principles for changing habits apply:

      1. Write out your sequence of behavior. I suggest starting with a simple ritual of only 3-4 steps maximum. Wait until you’ve established a ritual before you try to add new steps.
      2. Commit to following your ritual for thirty days. This step will take the idea and condition it into your nervous system as a habit.
      3. Define a clear trigger. When does your ritual start? A ritual to wake up is easy—the sound of your alarm clock will work. As for what triggers you to go to the gym, read a book or answer e-mail—you’ll have to decide.
      4. Tweak the Pattern. Your algorithm probably won’t be perfectly efficient the first time. Making a few tweaks after the first 30-day trial can make your ritual more useful.

      Ways to Use a Ritual

      Based on the above ideas, here are some ways you could implement your own rituals:

      1. Waking Up

      Set up a morning ritual for when you wake up and the next few things you do immediately afterward. To combat the grogginess after immediately waking up, my solution is to do a few pushups right after getting out of bed. After that, I sneak in ninety minutes of reading before getting ready for morning classes.

      2. Web Usage

      How often do you answer e-mail, look at Google Reader, or check Facebook each day? I found by taking all my daily internet needs and compressing them into one, highly-efficient ritual, I was able to cut off 75% of my web time without losing any communication.

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      3. Reading

      How much time do you get to read books? If your library isn’t as large as you’d like, you might want to consider the rituals you use for reading. Programming a few steps to trigger yourself to read instead of watching television or during a break in your day can chew through dozens of books each year.

      4. Friendliness

      Rituals can also help with communication. Set up a ritual of starting a conversation when you have opportunities to meet people.

      5. Working

      One of the hardest barriers when overcoming procrastination is building up a concentrated flow. Building those steps into a ritual can allow you to quickly start working or continue working after an interruption.

      6. Going to the gym

      If exercising is a struggle, encoding a ritual can remove a lot of the difficulty. Set up a quick ritual for going to exercise right after work or when you wake up.

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      7. Exercise

      Even within your workouts, you can have rituals. Spacing the time between runs or reps with a certain number of breaths can remove the guesswork. Forming a ritual of doing certain exercises in a particular order can save time.

      8. Sleeping

      Form a calming ritual in the last 30-60 minutes of your day before you go to bed. This will help slow yourself down and make falling asleep much easier. Especially if you plan to get up full of energy in the morning, it will help if you remove insomnia.

      8. Weekly Reviews

      The weekly review is a big part of the GTD system. By making a simple ritual checklist for my weekly review, I can get the most out of this exercise in less time. Originally, I did holistic reviews where I wrote my thoughts on the week and progress as a whole. Now, I narrow my focus toward specific plans, ideas, and measurements.

      Final Thoughts

      We all want to be productive. But time wasters, procrastination, and laziness sometimes get the better of us. If you’re facing such difficulties, don’t be afraid to make use of these rituals to help you conquer them.

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      More Tips to Conquer Time Wasters and Procrastination

       

      Featured photo credit: RODOLFO BARRETO via unsplash.com

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