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How to Always Solve a Problem Once and for All

How to Always Solve a Problem Once and for All

Does it annoy you when you see people “fix” a problem without getting to the bottom of why it became a problem in the first place? It’s frustrating because you know they’re just going to have the same problem to fix again in the future.

You certainly know someone who patches up things that have gone wrong, only to do it all over again in the near future. Don’t you?

So what can you do to avoid making a similar mistake with your own problems? Employ a few causal analysis tactics and you’ll be set.

The Effective Technique to Problem Solving: Causal Analysis

Causal analysis, also known as root cause analysis or cause-and-effect reasoning, is a popular and effective problem-solving technique designed to help you understand precisely why the problem occurred and how it can ultimately be fixed for good.

It’s a popular concept that has been discussed at length in the book Root Cause Analysis : A Tool for Total Quality Management.[1]

For example, instead of simply repainting your wall, you’ll use causal analysis techniques to work out that the wall is damp, then why the wall got damp in the first place, and ensure your costly repair job is actually going to be the end of the problem for good.

The simplest way to look at a problem using causal analysis is to ask ‘why’ five times.

Obviously, some problems will take more or less than five times to uncover the reasons behind them, but on the whole using five times as a rule should help you remember to dig deeper every time you’re analysing the root cause of a problem.

So, instead of saying “There’s a problem with my resumé “, you would ask “Why?” five times and get an answer something like this:

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There’s a problem with my resumé. Why?

Because I’m not getting the job offers I want. Why?

I keep getting offered sales positions, when I want marketing jobs. Why?

Because all my previous jobs were in sales. Why?

Because no-one knows I’m good at marketing. Why?

Because I never made that clear on my resume, I just listed the previous jobs I had.

Bingo, you have the answer!

But causal analysis can go wrong if you make the wrong presumption.

Although this is a great technique, things can go wrong quickly with causal analysis. How? Well, what happens when you make the wrong presumption?

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If you think something is a cause of something else, but it’s actually just tangentially related, then you get to the wrong answer. And fast.

Say for instance you’re trying to diagnose your common cold symptoms, and you happen to be Googling for help. You could easily go through a process much like this.

I’ve got a runny nose. Why?

Because I’ve got an allergy to something. Why?

There must be pollen in the air. Why?

My windows are open, but the pollen is inside. Why?

It’s windy outside. Why?

Because of the season.

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This could lead you to presume you’re always going to have seasonal allergies, and to buy the wrong sort of medication to deal with your problem. Or perhaps you might shut the window and presume the symptoms will go away now that the pollen can’t get into your house.

Either way, you haven’t come to the right conclusion.

    No, Dr House, it’s not Lupus.

    Go one step further with a fishbone diagram.

    If you’re getting pretty good at analysing your problems, you can take it a step further by noting the root causes on a fishbone diagram. This is the ultimate technique to tackle the really big problems you might face on occasion, such as ones you might face when problem-solving for your business.

    These fishbone diagrams, also known as Ishikawa diagrams, are an effective way of streamlining your thoughts, then mapping each possible cause pathway so that each possibility can be tested and eliminated one by one. They’re very effective for teams to use when focusing their brainstorming, and to get group thinking out of ruts.

      Image Credit: Fabian Lange

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      In business, these Ishikawa cause-and-effect diagrams are often used to map out possible reasons for product defects. In fact, they were first created to track quality management issues in the Kawasaki shipyards. In this sort of situation, the possible causes would be grouped to track causes related to people, methods, materials, machines, etc.

      Within each group, each possible cause is noted and then you follow the previous technique of using the five whys to determine the root cause. In the diagram, this is portrayed using little arrows to show the path of causation of each item.

      This effective problem-solving technique can be used in just about any industry or facet of life you can think of.

      It’s so easy to train yourself to think more deeply through the causes of your problems, why wouldn’t you do it?

      The causal analysis method is also used in quality assurance management professionals to ensure critical problems do not reoccur. If professionals trust this simple, yet effective method of working through problems, you should probably give it a chance yourself.

      So, always remember to ask yourself “why” five times.

      Featured photo credit: Stocksnap via stocksnap.io

      Reference

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      Angela Randall

      Digital Marketer, Writer, Editor

      How to Always Solve a Problem Once and for All

      Trending in Productivity

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      Last Updated on January 13, 2020

      50 Motivational Quotes for Work to Inspire Success

      50 Motivational Quotes for Work to Inspire Success

      Let’s face it – no matter how excited you are about a new project or priority in your life, there will always be days when your motivation lags. Days when – despite all the progress you’ve made in the past – it just sounds easier to sit on the couch playing video games than to buckle down and crank out the work needed to meet your goals.

      In order to be successful, you must be able to motivate yourself past these humps. Whenever you feel your drive and determination lagging, turn to these motivational quotes for work to provide the extra spark of passion needed to keep you on track.

      Quotes about Goal Setting

      Whether you’re still in the planning phases of your business or whether you’re plotting a plan of attack to bring about your long-range vision, setting good goals is a critical part of succeeding in business.

      Check out these quotes for extra inspiration on how to turn your dreams into reality:

      quote-Benjamin-E.-Mays-the-tragedy-in-life-doesnt-lie-in-106113

        “The tragedy in life doesn’t lie in not reaching your goal. The tragedy lies in having no goal to reach.”– Benjamin Mays


        “By recording your dreams and goals on paper, you set in motion the process of becoming the person you most want to be. Put your future in good hands — your own.”–Mark Victor Hansen


        “Give yourself an even greater challenge than the one you are trying to master and you will develop the powers necessary to overcome the original difficulty.”–William J. Bennett – The Book of Virtues


        “The entrepreneur is essentially a visualizer and actualizer… He can visualize something, and when he visualizes it he sees exactly how to make it happen.”–Robert L. Schwartz

        Quotes about Achieving Excellence in Work

        Once you’ve got your goals together, you’ll need to put in 110% of your effort in order to transform these visions into reality. To increase your motivation to work at a consistently high level, take a look at the following words of wisdom:

        “Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.”–Aristotle


        “If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.”–Charles R. Swindoll

        Desire is the key to motivation

          “Desire is the key to motivation, but it’s determination and commitment to an unrelenting pursuit of your goal — a commitment to excellence — that will enable you to attain the success you seek.”–Mario Andretti


          “The secret of joy in work is contained in one word – excellence. To know how to do something well is to enjoy it.”–Pearl Buck


          “The quality of a person’s life is in direct proportion to their commitment to excellence, regardless of their chosen field of endeavor.”–Vince Lombardi

          Quotes about Determination and Persistence

          Since every business or other endeavor is bound to hit some rough patches, it’s often a person’s level of determination and patience that brings about either success or failure. These positive quotes give you an extra boost of encouragement:

          “Enter every activity without giving mental recognition to the possibility of defeat. Concentrate on your strengths, instead of your weaknesses… on your powers, instead of your problems.”–Paul J. Meyer


          “Knowing trees, I understand the meaning of patience. Knowing grass, I can appreciate persistence.”–Hal Borland


          “Nothing in the world can take the place of Persistence. Talent will not; nothing is more common than unsuccessful men with talent. Genius will not; unrewarded genius is almost a proverb. Education will not; the world is full of educated derelicts. Persistence and determination alone are omnipotent. The slogan ‘Press On’ has solved and always will solve the problems of the human race.”–Calvin Coolidge

          quote-Thomas-Fuller-an-invincible-determination-can-accomplish-almost-anything-92190

            “An invincible determination can accomplish almost anything and in this lies the great distinction between great men and little men.”–Thomas Fuller

            Quotes about Leadership

            Whether you use it to engage your employees, to encourage teamwork or motivate others to follow your unique way of thinking, leadership is crucial. Take your leadership cues from these renowned leaders’ famous sayings:

            “The most dangerous leadership myth is that leaders are born — that there is a genetic factor to leadership. This myth asserts that people simply either have certain charismatic qualities or not. That’s nonsense; in fact, the opposite is true. Leaders are made rather than born.” –Warren G. Bennis


            “All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.”–John Kenneth Galbraith

            Leadership is not magnetic personality

              “Leadership is not magnetic personality — that can just as well be a glib tongue. It is not ‘making friends and influencing people’ — that is flattery. Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations.”–Peter F. Drucker


              “The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already.”–John Buchan


              “High sentiments always win in the end. The leaders who offer blood, toil, tears and sweat always get more out of their followers than those who offer safety and a good time. When it comes to the pinch, human beings are heroic.”–George Orwell

              Quotes for Success

              Think of success as a holistic process – one which results from the combination of goal-setting, excellence, patience, determination and leadership you prioritize throughout your career. These highly successful people provide you with an excellent source of motivation:

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              “Be patient with yourself. Self-growth is tender; it’s holy ground. There’s no greater investment.”–Stephen Covey


              “Believe in yourself! Have faith in your abilities! Without a humble but reasonable confidence in your own powers you cannot be successful or happy.”–Norman Vincent Peale

              Success is the ability to go from one failure to another with no loss of enthusiasm.

                “Success consists of going from failure to failure without loss of enthusiasm.”–Winston Churchill


                “Successful and unsuccessful people do not vary greatly in their abilities. They vary in their desires to reach their potential.”–John Maxwell


                “Would you like me to give you a formula for success? It’s quite simple, really. Double your rate of failure. You are thinking of failure as the enemy of success. But it isn’t at all. You can be discouraged by failure or you can learn from it, So go ahead and make mistakes. Make all you can. Because remember that’s where you will find success.”– Thomas J. Watson


                “The great successful men of the world have used their imagination.  They think ahead and create their mental picture in all its details, filling in here, adding a little there, altering this a bit and that a bit, but steadily building – steadily building.”–Robert Collier


                “It is a paradoxical but profoundly true and important principle of life that the most likely way to reach a goal is to be aiming not at that goal itself but at some more ambitious goal beyond it.”–Arnold Toynbee

                Sports Quotes for Athletes

                You don’t need to be a Michael Jordan-caliber athlete to draw inspiration from the following quotes. Even if you’re just a recreational player or someone who’s using sports as a means to get back in shape after long periods of inactivity, the following motivational sports quotes will encourage you:

                “My attitude is that if you push me towards something that you think is a weakness, then I will turn that perceived weakness into a strength.”–Michael Jordan


                “Pain is temporary. It may last a minute, or an hour, or a day, or a year, but eventually it will subside and something else will take its place. If I quit, however, it lasts forever.”–Lance Armstrong

                Strength does not come from winning. Your struggles develop your strengths.

                  “Strength does not come from winning. Your struggles develop your strengths. When you go through hardships and decide not to surrender, that is strength.”–Arnold Schwarzenegger


                  “I know what I have to do, and I’m going to do whatever it takes. If I do it, I’ll come out a winner, and it doesn’t matter what anyone else does.”–Florence Griffith Joyner


                  “Every time you stay out late; every time you sleep in; every time you miss a workout; every time you don’t give 100% – You make it that much easier for me to beat you.”–Unknown


                  “If you are hurt, whether in mind or body, don’t nurse your bruises. Get up and light-heartedly, courageously, good temperedly get ready for the next encounter. This is the only way to take life – this is also ‘playing’ the game!”–Emily Post


                  “We must train from the inside out. Using our strengths to attack and nullify any weaknesses. It’s not about denying a weakness may exist but about denying its right to persist.”–Vince McConnell

                  Quotes to Motivate Learning

                  Committing yourself to pursuing knowledge in a single area is a tremendous endeavor – one that often seems overwhelming given the depth and breadth of information that’s available today. Keep the following motivational quotes in mind if you’re learning:

                  “How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and the strong. Because someday in life you will have been all of these.”–George Washington Carver

                  quote-William-Arthur-Ward-if-you-can-imagine-it-you-can-36189

                    “If you can imagine it, you can achieve it; if you can dream it, you can become it.”–William Arthur Ward


                    “It is the mark of an educated mind to be able to entertain a thought without accepting it.”– Aristotle


                    “Success is not the key to happiness.Happiness is the key to success.If you love what you are doing, you will be successful.”–Albert Schweitzer


                    “Wear your learning, like your watch, in a private pocket: and do not pull it out and strike it, merely to show that you have one.”–Philip Stanhope, 4th Earl of Chesterfield


                    “He who asks is a fool for five minutes, but he who does not ask remains a fool forever.”–Chinese Proverb


                    “Study while others are sleeping; work while others are loafing; prepare while others are playing; and dream while others are wishing.”–William Arthur Ward


                    “Books can be dangerous. The best ones should be labeled ‘This could change your life’.”–Helen Exley


                    “A book is like a garden carried in the pocket.”–Chinese Proverb

                    All-Time Favorite Positive Quotes

                    Finally, whatever your goals are in life, you can’t go wrong by taking the advice of the following famous motivational quotes:

                    “Change your thoughts and you change your world.”–Norman Vincent Peale


                    “Your time is limited, don’t waste it living someone else’s life. Don’t be trapped by dogma, which is living the result of other people’s thinking. Don’t let the noise of other’s opinion drowned your own inner voice. And most important, have the courage to follow your heart and intuition, they somehow already know what you truly want to become. Everything else is secondary.”–Steve Jobs


                    “Nobody can go back and start a new beginning, but anyone can start today and make a new ending.”–Maria Robinson


                    “Out of clutter, find Simplicity. From discord, find Harmony. In the middle of difficulty lies Opportunity.”–Albert Einstein


                    “Yesterday is not ours to recover, but tomorrow is ours to win or lose.”–Lyndon Johnson

                    If we did all the things we are capable of, we would literally astound ourselves.

                      “If we did all the things we are capable of, we would astound ourselves.”–Thomas Edison


                      “You miss 100% of the shots you don’t take.”–Wayne Gretzky


                      “Success is not final, failure is not fatal: it is the courage to continue that counts.”–Winston Churchill


                      “What lies behind us and what lies before us are tiny matters compared to what lies within us.”–Ralph Waldo Emerson

                      Final Thoughts

                      To use these motivational quotes effectively, find the one that speaks to you. Although all of the phrases listed above can be considered “motivational,” only you can decide which one resonates with you most directly.

                      Next, take the quote you’ve settled on and copy it onto small index cards or other pieces of paper that can be stored around your home and workspace.

                      If you’re creative, you can create inspiration boards, signs or other decorative displays featuring your favorite motivational quotes – really, though, the most important thing is that your chosen phrase be accessible in a variety of different places. This will make it easy to access and review whenever you feel your motivation slipping away.

                      More Inspiring Quotes

                      Featured photo credit: Kyle Glenn via unsplash.com

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