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How to Always Solve a Problem Once and for All

How to Always Solve a Problem Once and for All

Does it annoy you when you see people “fix” a problem without getting to the bottom of why it became a problem in the first place? It’s frustrating because you know they’re just going to have the same problem to fix again in the future.

You certainly know someone who patches up things that have gone wrong, only to do it all over again in the near future. Don’t you?

So what can you do to avoid making a similar mistake with your own problems? Employ a few causal analysis tactics and you’ll be set.

The Effective Technique to Problem Solving: Causal Analysis

Causal analysis, also known as root cause analysis or cause-and-effect reasoning, is a popular and effective problem-solving technique designed to help you understand precisely why the problem occurred and how it can ultimately be fixed for good.

It’s a popular concept that has been discussed at length in the book Root Cause Analysis : A Tool for Total Quality Management.[1]

For example, instead of simply repainting your wall, you’ll use causal analysis techniques to work out that the wall is damp, then why the wall got damp in the first place, and ensure your costly repair job is actually going to be the end of the problem for good.

The simplest way to look at a problem using causal analysis is to ask ‘why’ five times.

Obviously, some problems will take more or less than five times to uncover the reasons behind them, but on the whole using five times as a rule should help you remember to dig deeper every time you’re analysing the root cause of a problem.

So, instead of saying “There’s a problem with my resumé “, you would ask “Why?” five times and get an answer something like this:

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There’s a problem with my resumé. Why?

Because I’m not getting the job offers I want. Why?

I keep getting offered sales positions, when I want marketing jobs. Why?

Because all my previous jobs were in sales. Why?

Because no-one knows I’m good at marketing. Why?

Because I never made that clear on my resume, I just listed the previous jobs I had.

Bingo, you have the answer!

But causal analysis can go wrong if you make the wrong presumption.

Although this is a great technique, things can go wrong quickly with causal analysis. How? Well, what happens when you make the wrong presumption?

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If you think something is a cause of something else, but it’s actually just tangentially related, then you get to the wrong answer. And fast.

Say for instance you’re trying to diagnose your common cold symptoms, and you happen to be Googling for help. You could easily go through a process much like this.

I’ve got a runny nose. Why?

Because I’ve got an allergy to something. Why?

There must be pollen in the air. Why?

My windows are open, but the pollen is inside. Why?

It’s windy outside. Why?

Because of the season.

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This could lead you to presume you’re always going to have seasonal allergies, and to buy the wrong sort of medication to deal with your problem. Or perhaps you might shut the window and presume the symptoms will go away now that the pollen can’t get into your house.

Either way, you haven’t come to the right conclusion.

    No, Dr House, it’s not Lupus.

    Go one step further with a fishbone diagram.

    If you’re getting pretty good at analysing your problems, you can take it a step further by noting the root causes on a fishbone diagram. This is the ultimate technique to tackle the really big problems you might face on occasion, such as ones you might face when problem-solving for your business.

    These fishbone diagrams, also known as Ishikawa diagrams, are an effective way of streamlining your thoughts, then mapping each possible cause pathway so that each possibility can be tested and eliminated one by one. They’re very effective for teams to use when focusing their brainstorming, and to get group thinking out of ruts.

      Image Credit: Fabian Lange

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      In business, these Ishikawa cause-and-effect diagrams are often used to map out possible reasons for product defects. In fact, they were first created to track quality management issues in the Kawasaki shipyards. In this sort of situation, the possible causes would be grouped to track causes related to people, methods, materials, machines, etc.

      Within each group, each possible cause is noted and then you follow the previous technique of using the five whys to determine the root cause. In the diagram, this is portrayed using little arrows to show the path of causation of each item.

      This effective problem-solving technique can be used in just about any industry or facet of life you can think of.

      It’s so easy to train yourself to think more deeply through the causes of your problems, why wouldn’t you do it?

      The causal analysis method is also used in quality assurance management professionals to ensure critical problems do not reoccur. If professionals trust this simple, yet effective method of working through problems, you should probably give it a chance yourself.

      So, always remember to ask yourself “why” five times.

      Featured photo credit: Stocksnap via stocksnap.io

      Reference

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      Angela Randall

      Digital Marketer, Writer, Editor

      How to Always Solve a Problem Once and for All

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      Productivity Boost: How to start your day at 5:00 AM

      Productivity Boost: How to start your day at 5:00 AM

      I have been an early-riser for over a year now. Monday through Friday I wake up at 5:00 AM without hitting the snooze button even once. I never take naps and rarely feel tired throughout the day. The following is my advice on how to start your day (everyday) at 5:00 AM.The idea of waking up early and starting the day at or before the sunrise is the desire of many people. Many highly successful people attribute their success, at least in part, to rising early. Early-risers have more productive mornings, get more done, and report less stress on average than “late-risers.” However, for the unaccustomed, the task of waking up at 5:00 AM can seem extremely daunting. This article will present five tips about how to physically wake up at 5:00 AM and how to get yourself mentally ready to have a productive day.

      Many people simply “can’t” get up early because they are stuck in a routine. Whether this is getting to bed unnecessarily late, snoozing repetitively, or waiting until the absolute last possible moment before getting out of bed, “sleeping in” can easily consume your entire morning. The following tips will let you break the “sleeping in” routine.

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      Relocate your alarm clock.

      Having an alarm clock too close to your bed is the number one reason people simply cannot get up in the morning. If your alarm clock is within arms reach of your bed, or if you can turn your alarm clock off without getting out of bed, you are creating an unnecessarily difficult situation for yourself. Before I became an early-riser, there were many times that I would turn off my alarm without even waking up enough to remember turning it off. I recommend moving your alarm clock far enough away from your bed that you have to get completely out of bed to turn it off. I keep my alarm clock in the bathroom. This may not be possible for all living arrangements, however, I use my cellphone as an alarm clock and putting it in the bathroom makes perfect sense. In order to turn off my alarm I have to get completely out of bed, and since going to the restroom and taking a shower are the first two things I do everyday, keeping the alarm clock in the bathroom streamlines the start of my morning.

      Scrap the snooze.

      The snooze feature on all modern alarm clocks serves absolutely no constructive purpose. Don’t even try the “it helps me slowly wake up” lie. I recommend buying an alarm that does not have a snooze button. If you can’t find an alarm without a snooze button, never read the instructions so you will never know how long your snooze button lasts. Not knowing whether it waits 10 minutes or 60 minutes should be enough of a deterrent to get you to stop using it.

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      Change up your buzzer

      If you use the same buzzer day in and day out, you begin to develop a tolerance to the sound. The alarm clock will slowly become less effective at waking you up over time. Most newer alarm clocks will let you set a different buzzer tone for the different days of the week. If you change your buzzer frequently, you will have an easier time waking up.

      Make a puzzle

      If you absolutely cannot wake up without repetitive snoozing, try making a puzzle for yourself. It doesn’t take rocket science to understand that the longer your alarm is going off, the more awake you will become. Try making your alarm very difficult to turn off by putting it under the sink, putting it under the bed, or better yet, by forcing yourself to complete a puzzle to turn it off. Try putting your alarm into a combination-locked box and make yourself put in the combination in order to turn off the alarm — it’s annoying, but extremely effective!

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      Get into a routine

      Getting up at 5:00 AM is much easier if you are doing it Monday through Friday rather than sporadically during the week. I recommend setting an alarm once that repeats everyday. Also, going to bed at about the same time every night is an important factor to having a productive morning. Learn how much sleep you need to get in order to not feel exhausted the following day. Some people can get by on 4-6 hours while most need 7-8.

      Have a reason

      Make sure you have a specific reason to get up in the morning. Getting up at 5:00 AM just for the heck of it is a lot more difficult than if you are getting up early to plan your day, pay bills, go for a jog, get an early start on work, etc. I recommend finding something you want to do for yourself in the morning. It will be a lot easier to get up if you are guaranteed to do something fun for yourself — compare this to going on vacation. You probably have no problem waking up very early on vacation or during holidays. My goal every morning is to bring that excitement to the day by doing something fun for myself.

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      As I previously mentioned, I have been using these tips for a very long time. Joining the world of early-risers has been a great decision. I feel less stressed, I get more done, and I feel happier than I did when I was a late-riser. If you follow these tips you can become an early-riser, too. Do you have any tips that I didn’t mention? What works best for you? Let us know in the comments.

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