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How to Always Solve a Problem Once and for All

How to Always Solve a Problem Once and for All

Does it annoy you when you see people “fix” a problem without getting to the bottom of why it became a problem in the first place? It’s frustrating because you know they’re just going to have the same problem to fix again in the future.

You certainly know someone who patches up things that have gone wrong, only to do it all over again in the near future. Don’t you?

So what can you do to avoid making a similar mistake with your own problems? Employ a few causal analysis tactics and you’ll be set.

The Effective Technique to Problem Solving: Causal Analysis

Causal analysis, also known as root cause analysis or cause-and-effect reasoning, is a popular and effective problem-solving technique designed to help you understand precisely why the problem occurred and how it can ultimately be fixed for good.

It’s a popular concept that has been discussed at length in the book Root Cause Analysis : A Tool for Total Quality Management.[1]

For example, instead of simply repainting your wall, you’ll use causal analysis techniques to work out that the wall is damp, then why the wall got damp in the first place, and ensure your costly repair job is actually going to be the end of the problem for good.

The simplest way to look at a problem using causal analysis is to ask ‘why’ five times.

Obviously, some problems will take more or less than five times to uncover the reasons behind them, but on the whole using five times as a rule should help you remember to dig deeper every time you’re analysing the root cause of a problem.

So, instead of saying “There’s a problem with my resumé “, you would ask “Why?” five times and get an answer something like this:

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There’s a problem with my resumé. Why?

Because I’m not getting the job offers I want. Why?

I keep getting offered sales positions, when I want marketing jobs. Why?

Because all my previous jobs were in sales. Why?

Because no-one knows I’m good at marketing. Why?

Because I never made that clear on my resume, I just listed the previous jobs I had.

Bingo, you have the answer!

But causal analysis can go wrong if you make the wrong presumption.

Although this is a great technique, things can go wrong quickly with causal analysis. How? Well, what happens when you make the wrong presumption?

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If you think something is a cause of something else, but it’s actually just tangentially related, then you get to the wrong answer. And fast.

Say for instance you’re trying to diagnose your common cold symptoms, and you happen to be Googling for help. You could easily go through a process much like this.

I’ve got a runny nose. Why?

Because I’ve got an allergy to something. Why?

There must be pollen in the air. Why?

My windows are open, but the pollen is inside. Why?

It’s windy outside. Why?

Because of the season.

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This could lead you to presume you’re always going to have seasonal allergies, and to buy the wrong sort of medication to deal with your problem. Or perhaps you might shut the window and presume the symptoms will go away now that the pollen can’t get into your house.

Either way, you haven’t come to the right conclusion.

    No, Dr House, it’s not Lupus.

    Go one step further with a fishbone diagram.

    If you’re getting pretty good at analysing your problems, you can take it a step further by noting the root causes on a fishbone diagram. This is the ultimate technique to tackle the really big problems you might face on occasion, such as ones you might face when problem-solving for your business.

    These fishbone diagrams, also known as Ishikawa diagrams, are an effective way of streamlining your thoughts, then mapping each possible cause pathway so that each possibility can be tested and eliminated one by one. They’re very effective for teams to use when focusing their brainstorming, and to get group thinking out of ruts.

      Image Credit: Fabian Lange

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      In business, these Ishikawa cause-and-effect diagrams are often used to map out possible reasons for product defects. In fact, they were first created to track quality management issues in the Kawasaki shipyards. In this sort of situation, the possible causes would be grouped to track causes related to people, methods, materials, machines, etc.

      Within each group, each possible cause is noted and then you follow the previous technique of using the five whys to determine the root cause. In the diagram, this is portrayed using little arrows to show the path of causation of each item.

      This effective problem-solving technique can be used in just about any industry or facet of life you can think of.

      It’s so easy to train yourself to think more deeply through the causes of your problems, why wouldn’t you do it?

      The causal analysis method is also used in quality assurance management professionals to ensure critical problems do not reoccur. If professionals trust this simple, yet effective method of working through problems, you should probably give it a chance yourself.

      So, always remember to ask yourself “why” five times.

      Featured photo credit: Stocksnap via stocksnap.io

      Reference

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      Angela Randall

      Digital Marketer, Writer, Editor

      How to Always Solve a Problem Once and for All

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      1 How SMART Goal Setting Makes Lasting Changes in Your Life 2 7 Clever Goal Tracker Apps to Make the Most of Your Business in 2019 3 The Surefire Method to Set Long Term Goals and Reach Success 4 17 Smart Tips on Setting Goals to Accomplish More in Life 5 Smart Goals Template to Help Leaders Attain Success Easily

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      Last Updated on February 15, 2019

      7 Clever Goal Tracker Apps to Make the Most of Your Business in 2019

      7 Clever Goal Tracker Apps to Make the Most of Your Business in 2019

      There’s nothing more fulfilling than the sense of accomplishment you get by achieving your business goals.

      Gone are the days when you used pen and paper to take notes and manage your work day. As millennials are relying heavily on technology to manage almost everything from finances to their personal fitness, goal tracking apps are also becoming increasingly popular.[1]

      In this piece, we will shed some light on 7 such goal tracking apps that you can use to streamline your operations.

      I have handpicked these apps from a software rating web services site Best Online Reviews. Industry experts review software on these websites and help businesses to find the right solutions to meet their various, unique business requirements.

      1. Aha!

        Aha! is a California-based roadmap software provider and offers excellent goal tracking app that lets you define goals and objectives for projects. The app also lets you list out primary tasks and allows you to focus on them.

        Hosted securely on the cloud, the app offers enhanced communication tools for sharing updates through emails with select colleagues or the entire organization.

        Aha! is available on multiple platforms such as the web, Android, iOS, Windows, etc. and starts from $59 per month per user.

        Available for Web

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        2. Asana

          Asana is one of the more popular project management apps available for businesses. It lets you organize all your team’s work, such as setting up and tracking goals, creating tasks, sharing files and notes, etc.

          Asana also allows your team to organize all their tasks and focus on urgent priorities. Moreover, the app offers a delightful user experience that makes task management simple and easy.

          Asana is available on multiple platforms from PCs and Mac to iOS and Android. Multi-channel adaptability makes Asana the perfect choice to track your goals anytime, from anywhere.

          Available for iOS | Android | Web

          3. Basecamp

            Basecamp is an excellent tool to manage all your team’s projects and keep your activities organized. It opens a new thread for every task and that task is visible by the whole team.

            With Basecamp, you can schedule tasks, add to-dos, discuss tasks by adding comments, add files and attachments, and much more.

            The app is available on both mobile and desktop platforms and costs $99 per month. It is available on the web, Android, and iOS platforms and offers excellent multi-channel access.

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            Available for iOS | Android | Web

            4. Forecast

              An efficient tool for successful task management, Forecast is also a popular goal tracking app. Apart from effective milestone tracking, the app also offers convenient status reporting.

              Forecast uses project history to let you know the status of your current work. Moreover, it uses the power of artificial intelligence (AI) to provide high-quality assistance. It is a robust app for small teams to track goals and time.

              Forecast is available for free and comes with Android and iOS app support. The premium version of the app starts from $19 per month per user.

              Available for Web

              5. Wrike

                Wrike is a cloud-based collaboration and project management app that successfully manages projects from start to finish. It lets you create tasks, track work progress and retrieve reports with ease.

                The app also gives real-time work updates and helps team members to understand their work priorities. A custom report builder helps you to generate in-depth reporting.

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                Wrike’s premium version is available from $9.80 per month per user and is available on multiple platforms.

                Available for iOS | Android | Web

                6. Todo.vu

                  Todo.vu is a unique platform that delivers enhanced customer relationship management (CRM), task management, time tracking, and billing functionality in a single app.

                  According to Capterra, it’s an ideal app for freelancers and consultants, who are looking for tools to improve efficiency and transparency.

                  Although the app is free to use with basic features, the premium plan starts from $5 per month per user. The app also comes with calendar sync and task reminder functionality to keep you on track, always.

                  Available for Web

                  7. Flock

                    Looking for a tool to simplify task management? Try out Flock.

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                    Flock comes with enhanced goal tracking and additional features like instant messaging.

                    Moreover, Flock offers tons of integrations with tools such as Google, MailChimp, Jira, Dropbox, etc. It is a powerful tool that’s packed with robust features such as reminders, notes, polls and to-dos.

                    Even though you can use the tool for free, the paid version of Flock is available from $4.50 per month per user.

                    Available for iOS | Android | Web

                    Conclusion

                    Businesses need high-quality project management tools to streamline collaboration and operations. Enhanced goal tracking apps make it easy for your team to improve productivity by keeping its tasks organized.

                    But it’s essential that you choose an app that meets your unique business requirements. You can choose from the above-mentioned apps to streamline operations and improve the productivity of your team.

                    Featured photo credit: Alvaro Reyes via unsplash.com

                    Reference

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