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Why Our Minds Can’t Be Trusted And What We Can Do With It

Why Our Minds Can’t Be Trusted And What We Can Do With It

How often do you ride on a car? Even if you don’t have your own car, you must have seen one. I want to start this piece with a small challenge for you. Using only your memory, recall it in your mind a car you often see.

Okay, I see the wheels, the window, and the overall car frame. Does it look anything like this?

    Oh but wait, what about the headlights and tail lights? Where’s the handle for opening the doors? And where’re the mirrors?

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    Why would we miss so many of those things? Don’t we all have a clear idea what a car is like?

    We believe that we know way more than we actually do.

    Yes we do. In a study conducted at Yale[1], graduate students were asked about their understanding in everyday devices like toilets. Most thought that they were familiar with the device, only after they were asked to explain step-by-step how the device works did they find out how ignorant they were. Toilets are more complicated than they look.

    We believe that we know way more than we do because most of the time, we only need to rely on others’ expertise to operate something. Take the bicycle and toilets as examples, we don’t really need to figure out how the whole thing works in order to operate them. As written by the authors of The Knowledge Illusion: Why We Never Think Alone,[2]

    “One implication of the naturalness with which we divide cognitive labor is that there’s “no sharp boundary between one person’s ideas and knowledge, and those of other members of the group”

    Very often, our knowledge and beliefs are actually someone elses’ without us even realizing it. Maybe you’ve already started to be more aware of this fact especially when the social media has such a great impact on our daily lives these days.

    When deep understanding is not always required, biases arise.

    The tendency that people embrace only information that supports their own beliefs is commonly known as “confirmation bias”, and it is dangerous. When we believe what we think is always right, our faulty thinking will harm the truth and disrupt our growth.

    Did everyone really understand the political situations in the US before they voiced out their opinions? And it’s pretty obvious that not everyone in the UK understood the whole Brexit thing before they voted for it, right? These are just some of the many examples of how others’ beliefs and knowledge got easily spread over the internet and people just picked up those thoughts without further understanding the truth.

    Business journalists often suffer from the confirmation bias. In the books The Art of Thinking Clearly[3], there’s an example about a statement “Google is so successful because the company nurtures a culture of creativity”, and how once this idea goes on paper, journalists only need to support the statement by mentioning other same successful companies without seeking disconfirming evidence. No more different perspectives, people will always see just one tip of the iceberg.

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    When winning becomes more important than reasoning, chaos come.

    On the other hand, when presented with someone else’s argument, we tend to be more skeptical; and there comes the term “myside bias”.

    In an experiment performed by a cognitive scientist Hugo Mercier,[4] participants had to answer some questions, and later they were presented their own answers but were made to believe those were others’ answers. They became a lot more critical about the answers than when they were simply asked to modify their answers to be better.

    In some situations, when winning seems to be more beneficial, reasoning clearly becomes unimportant to most of us. And this makes us more blinded than ever to spot out our own weaknesses.

    To think more clearly, “murder your darlings”.

    “Murder your darlings” is the literary critic Arthur Quiller-Couch’s advice[5] for writers who are reluctant to cut their cherished redundant sentences in their works. We can apply this concept to how we think too.

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    To fight against biases, let go of your “cherished thoughts” that you have to be right, and set out to find disconfirming evidence of all your beliefs — whether they be relationships, political views or career objectives. The stronger you believe in something, the more you should seek out alternative views of it.

    The rule of three

    An even more effective way to overcome bias is using the rule of three[6] — identify three potential causes of an outcome. In fact, the more possibilities you can come up with, the less biased you’d be towards any single outcome.

    Say next time, if you see an outcome that isn’t what you expect at work, instead of thinking it must be that irresponsible and careless guy who messed up the stuff, try to think of three potential causes: Maybe there’re instructions missing at the beginning? Maybe the guy already did his job but something went wrong afterwards? Maybe it’s something external that affected the outcome of this?

    Thinking through alternative possibilities help unravel the unnecessary attachments we have to the “cherished” thoughts, so we can have a more complete picture of how things are. When you learn to “murder your darlings” and embrace different views, your horizon will be widened and you’ll see a limitless world.

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    Featured photo credit: Stocksnap via stocksnap.io

    Reference

    [1] Steven Sloman, a professor at Brown & Philip Fernbach, a professor at the University of Colorado, The Knowledge Illusion: Why We Never Think Alone
    [2] Steven Sloman, a professor at Brown & Philip Fernbach, a professor at the University of Colorado, The Knowledge Illusion: Why We Never Think Alone
    [3] Role Dobelli: The Art of Thinking Clearly
    [4] Cognitive scientists Hugo Mercier and Dan Sperber: The Enigma of Reason (Harvard)
    [5] Sir Arthur Quiller-Couch: On the Art of Writing
    [6] Benjamin L. Luippold, Ph.D.; Stephen Perreault, CPA, Ph.D.; and James Wainberg, Ph.D.: Overcome Confirmation Bias

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    Anna Chui

    Anna is a communication expert and a life enthusiast. She's the Chief Editor of Lifehack and loves to write about love, life, and passion.

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    Last Updated on July 8, 2020

    How to Say No When You Say Yes Too Often

    How to Say No When You Say Yes Too Often

    Do you say yes so often that you realize you aren’t really happy about this, wondering how to say no to people?

    For years, I was a serial people pleaser. Known as someone who would step up, I would gladly make time especially when it came to volunteering for certain causes. I proudly carried this role all through grade school, college, even through law school. For years, I thought saying “no” meant I would disappoint a good friend or someone I respected.

    But somewhere along the way, I noticed I wasn’t quite living my life. Instead, I seem to have created a schedule that was a strange combination of meeting the expectations of others, what I thought I should be doing, and some of what I actually wanted to do. The result? I had a packed schedule that left me overwhelmed and unfulfilled.

    It took a long while but I learned the art of saying no. Saying ‘no’ meant I no longer catered fully to everyone else’s needs and could make more room for what I really wanted to do. Instead of cramming too much in, I chose to pursue what really mattered. I started to manage my time more around my own needs and interests. When that happened, I became a lot happier. And guess what? I hardly disappointed anyone.

    The Importance of Saying No

    When you learn the art of saying ‘no,’ you begin to look at the world differently. Rather than seeing all of the things you could or should be doing (and aren’t doing), you start to look at how to say yes to what’s important.

    In other words, you aren’t just reacting to what life throws at you. You seek the opportunities that move you to where you want to be.

    Successful people aren’t afraid to say no. Oprah Winfrey considered one of the most successful women in the world confessed that it was much later in life when she learned how to say no. Even after she had become internationally famous, she felt she had to say yes to virtually everything. It was only when she realized that after years of struggling with saying no, I finally got to this question: “What do I want?”

    Being able to say no also helps you manage your time better.

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    Warren Buffett views no as essential to his success. He said,

    “The difference between successful people and really successful people is that really successful people say no to almost everything.”

    When I made ‘no’ a part of my toolbox, I drove more of my own success focusing on fewer things and doing them well.

    How We Are Pressured to Say Yes

    It’s no wonder a lot of us find it hard to say ‘no.’

    From an early age, we are conditioned to say ‘yes.’ We said yes probably hundreds of time in order to graduate from high school and then get into college. We said yes to find work. We said yes get a promotion. We said yes to find love and then yes again to stay in a relationship. We said yes to find and keep friends.

    We say yes because it feels better to help someone. We say yes because it can seem like the right thing to do. We say yes because we think that is key to success. And we say yes because the request might come from someone who is hard to resist like the boss.

    And that’s not all. The pressure to say yes doesn’t just come from others. We put a lot of pressure on ourselves. At work, we say yes because we compare ourselves to others who seem to be doing more than we are. Outside of work, we say yes because we feel guilty we aren’t doing enough to spend time with family or friends.

    The message no matter where we turn is nearly always, “You really could be doing more.” The result? When people ask us for our time, we are heavily conditioned to say yes.

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    How to Say No Without Feeling Guilty

    Deciding to add the word ‘no’ to your toolbox is no small thing. Perhaps you already say ‘no’ but not as much as you would like. Maybe you have an instinct that if you were to learn the art of ‘no’ that you could finally create more time for things you care about. But let’s be honest, using the word ‘no’ doesn’t come easily for many people.

    The 3 Rules of Thumbs for Saying No

    1. You Need to Get Out of Your Comfort Zone

    Let’s face it. It is hard to say no. Setting boundaries around your time especially you haven’t done it much in the past will feel awkward.

    2. You Are the Air Traffic Controller of Your Time

    Remember that you are the only one who understands the demands for your time. Think about it, who else knows about all of the demands on your time? No one. Only you are at the center of all of these requests. are the only one that understands what time you really have.

    3. Saying ‘No’ Means Saying ‘Yes’ to Something That Matters

    When we decide not to do something, it means we can say yes to something else. You have a unique opportunity to decide how you spend your precious time.

    6 Ways to Start Saying No

    Incorporating that little word ‘no’ into your life can be transformational. Turning some things down will mean you can open doors to what really matters. Here are some essential tips to learn the art of no:

    1. Check in With Your Obligation Meter

    One of the biggest challenges to saying ‘no’ is a feeling of obligation. Do you feel you have a responsibility to say yes and worry that saying no reflect poorly on you?

    Ask yourself whether you truly have the duty to say yes. Check your assumptions or beliefs about whether you carry the responsibility to say yes. Turn it around and instead ask what duty you owe to yourself.

    2. Resist the Fear of Missing out (FOMO)

    Do you have a fear of missing out (FOMO)? FOMO can follow us around in so many ways. At work, we volunteer our time because we fear we won’t move ahead. In our personal lives, we agree to join the crowd because FOMO even while we ourselves aren’t enjoying the fun.

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    Check in with yourself. Are you saying yes because of FOMO or because you really want to say yes? More often than not, running after fear doesn’t make us feel better.

    3. Check Your Assumptions About What It Means to Say ‘No’

    Do you dread the reaction you will get if you say no? Often, we say ‘yes’ because we worry about how others will respond or the consequences of saying no or because of the consequences. We may be afraid to disappoint others or think we will lose respect from others. We often forget how much we are disappointing ourselves along the way.

    Keep in mind that saying ‘no’ can be exactly what is needed to send the right message that you have limited time. In the tips below, you will see how to communicate your no in a gentle and loving way. You might disappoint someone initially but drawing a boundary can bring you the freedom you need so that you can give freely of yourself when you truly want to.

    4. When the Request Comes In, Sit on It

    Sometimes, when we are in the moment, we instinctively agree. The request might make sense at first. Or we typically have said yes to this request in the past.

    Give yourself a little time to reflect on whether you really have the time, or can do the task properly. You may decide the best option is to say ‘no.’ There is no harm in giving yourself the time to decide.

    5. Communicate Your ‘No’ with Transparency and Kindness

    When you are ready to tell someone no, communicate your decision clearly. The message can be open and honest to ensure the recipient that your reasons have to do with your limited time.

    Resist the temptation not to respond or communicate all. But do not feel obligated to provide a lengthy account about why you are saying no.

    A clear communication with a short explanation is all that is needed. I have found it useful to tell people that I have many demands and need to be careful with how I allocate my time. I will sometimes say I really appreciate that they came to me and for them to check in again if the opportunity arises another time.

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    6. Consider How to Use a Modified ‘No’

    If you are under pressure to say yes but want to say no, you may want to consider downgrading a “yes” to a “yes but…” giving you an opportunity to condition your agreement to what works best for you.

    Sometimes, the condition can be to do the task but not in the time frame that was originally requested. Or perhaps you can do part of what has been asked.

    Final Thoughts

    Beginning right now, you can change how you respond to requests for your time. When the request comes in, take yourself off autopilot where you might normally say yes.

    Use the request as a fresh request to draw a healthy boundary around your time. Pay particular attention to when you place certain demands on yourself. If you are the one placing the demand on yourself, try to evaluate the demand as if it were coming from somewhere else.

    Try it now. Say no to a friend who continues to take advantage of your goodwill. Or, draw the line with a workaholic colleague and tell them you will complete the project but not by working all weekend. Or, tell someone in your family you can’t loan them money again because they never paid you back the last time. You’ll find yourself much happier.

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    Featured photo credit: Chris Ainsworth via unsplash.com

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