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People Can’t Solve Complex Problems in Life Because They Ignore This Basic Skill

People Can’t Solve Complex Problems in Life Because They Ignore This Basic Skill

How often have your words been completely misinterpreted? Or how often have you heard one thing, while an entirely different thing was said in the first place? Chances are – many times. Why does this happen? This is so as many if not most of us, are bad listeners. Listening is an art that makes for happy relationships – be it at home or at work for if we misinterpret what is being said then we enter a vicious cycle of misunderstandings, fights, and heartbreak down the road…

You May Want to Deny It, But 90% of Us Are Poor Listeners

Experts say that as much as 90% are not good listeners and the reason that is so is simple. We speak at the rate of about 125-150 word per minute, but our brains can process up to 600 words per minute. So there is literally a brain lag between what is being said and how fast we can process it. Which is why we easily get distracted when we listen.

Also, the more we work and multitask at the same time, the worse our listening gets. In fact, management consulting company Accenture conducted a research on 3,600 professionals from 30 countries and found that people found it more and more difficult to listen carefully while they doing many different things at the same time. [1]

9 Common Barriers to Effective Listening That Create Complex Problems in Life

The art of being an effective communicator, be it at home or work doesn’t just come from effective talking but also from effective listening. You have to listen to what the other person is saying and then accordingly, but not instantly, react to that… Let’s talk about the common barriers that hinder effective listening, and what we can do to change that to make us better listeners. [2]

Law of Closure: We Fill in the Gap in What Others Say With Our Own Experiences or Assumptions

Say someone is talking to you about their experience of a jungle safari – amidst their long-winded tale of adventure; you switch off and start thinking about your own experience of the same and basically tune out of what the other person is saying. The result? You missed out on their experience and filled in the gaps with your experience – letting you have a rather incorrect picture of what had actually happened to the talker. This is the law of closure, where we tend to fill in any gaps in what others are saying, with our own assumptions or experiences – which leads to an incorrect conclusion of it all.[3]

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The obvious solution is to really listen to what the other person is saying and keep your own experience aside for another day’s story – if you feel you are getting distracted, ask a question or two…

Law of Field: We Easily Get Distracted by the Noises Around Us

When you are listening or trying to listen to someone, it’s easy to get distracted by all that’s around you and start thinking about all that. Say your boss is giving you a set of assignments to do but not in a closed room sans the distractions. So while he’s listing out what needs to be done with instructions on how to do it, you are distracted by the ringing phones, the multi-conversations around you, a sales pitch going on just near you. This means you are likely to miss out on what was being said and inadvertently do your work incorrectly or leave it incomplete – making you a bad listener in the process.

The solution is to ask the talker to move the site to a closed room and then you listen and take notes to make sure nothing important slips away.[4]

Selective Listening: We Only Listen to What We Like to Listen

Many times, we believe what we want and get attached to our beliefs as well. Meaning we become rigid in our principles. What happens then is that when any conversation goes against our principles or beliefs, it gets filtered out. Say you are on a weight loss program and are skipping carbohydrates. You believe this to be healthy but others may have a different viewpoint that you may be missing out on essential vitamins and minerals when you do so… But when they talk to you about this, you basically stop listening and end up missing out on some valuable advice or information; you might wish you had listened to, at a later stage.

The solution is to be a tad more open-minded and at least listen to other viewpoints, and then make an informed decision about the step you are going to take.[5]

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We Get Stuck at a Particular Point and Forget About the Whole Story

Sometimes, when something has been said, we get so engrossed in one point that our mind tends to stay around it and misses the current conversation happening around us. It could be something interesting, shocking or even difficult to comprehend. Say at an annual meeting, the company announces a withdrawal of a benefit, in order to cut costs. Say that benefit was something great enough to keep you holding onto that job. Gasp! You will now keep thinking about this point, picking at it in your head, and miss all that came after that shocking announcement. Even if the company announced bonuses or a new benefit – in your head you are still mulling the same and going through the motions of listening, without actually listening…

Shake off that wandering thought process and get the whole picture right, before you do something about it.[6]

We Become Judgmental and Shut Our Ears Too Early

So sometimes, we just don’t like what has been said, or the way it was said. I remember once when we are at a two-day soft skills training trip, that the speaker made a random comment about an outfit she thought was rather dowdy, without pointing anyone out – something very close to what I was wearing. Now, this is the point where I kind of stopped listening to what she had to say because I did not like her views – thus I judged her to be an ineffective speaker and spent the rest of the 20-minute session doodling away in my notepad. Did the speaker miss out on anything? No. But did I? Yes.

What I should have done is put my resentment aside, and listening to what all she had to say – I might have learned something new about dressing etiquette for sure. [7]

We’re Mesmerized by the Charm of the Speaker and Forget What They Say

What if the speaker who is talking is the best-looking person you ever met or saw? Then very often, our brains get so distracted by the charm and the pleasing visual imagery that we see, that we just concentrate on that and don’t actually listen to what is being said. What if the speaker is wearing a dress that we so wanted to buy but couldn’t find in our size? Then our mind might just get so distracted by thoughts of that dress that we’d simply stop listening to what is being said.

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The solution is to stop judging a book by its cover – listen to what is being said because that is what you are there for.

We Fail to Go Beyond the Literal Meaning of What Is Said

Again, you don’t always have to take things literally. Many times, we say one thing but mean it in a different way entirely – at this point in time, it is for the listener to take things in the right spirit – and not in the literal meaning of the words. If you as an employee are asking for leave, and the crabby boss sarcastically gives you the go ahead, citing that actually, you should be the boss – is the applied-for leave actually granted? No – this is a cue for you to apologize and backtrack, or if the need is urgent explain the need to your boss and plead your case again.

Literal is not always true – you have picked the emotional cues in what is being said as well.

We Multitask and Mistake Hearing for Listening

We are often doing so many things together, that we might hear what is being said but don’t listen to it at all. Say your spouse is making a complaint about him or her doing the lion’s share of work at home and while you are hearing the words, you are not really listening to the pain and angst behind it… What is going to happen then? You will not work out a solution simply because while you heard the words, they didn’t really register at all. The problem is merely going to snowball into a bigger one.

The solution is to keep those phones, laptops and TV remotes aside and actually listen to what is being said – and then offer a helping hand when you can. [8]

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We Can’t Wait to Draft the Instant Response in Our Minds

Again, many a time, we are in such a hurry to be the first to respond to a question being asked, especially when in a group – that we don’t really listen to the question and respond to what we thought was asked instead. Thus we end up playing the fool. We get so busy in formulating a reply or an instant response that we limit our listening and start thinking instead and very often miss the gist of what was being said.

The solution is to first listen, understand and then respond to it if a response is needed in the first place. For all you know, the question being asked was a rhetorical one.[9]

When we are listening, we have to keep our mind free and focused on what is being said, keeping the distractions and the mind wandering at bay. To be an effective worker or a caring human being – you have to improve your listening skills to understand the people around you and to make sure that you don’t take what they said in the wrong sense. Just open your ears, mind, and heart and listen…

Reference

[1] Fast Company: New Research Shows We’re All Bad Listeners
[2] Ian Brown Lee: The 8 Principles of Effective Listening
[3] CNX: Gestalt Principles
[4] The Law of Distraction & Interruption: The Law
[5] SA Matters: Selective Listening Can Be A Barrier
[6] Boundless: Enhance Your Listening Skills
[7] Zen Habits: A Simple Method To Stop Being Judgmental
[8] Skills You Need: Ineffective Listening
[9] US Department of State: Active Listening

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Rima Pundir

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Last Updated on December 10, 2019

How to Stay Motivated and Reach Your Big Goals in Life

How to Stay Motivated and Reach Your Big Goals in Life

It is hardly a secret that the key to successfully accomplishing one goal after another is staying motivated. There are, of course, tasks which successful people may not like at all, yet they find motivation to complete them because they recognize how each particular task serves a greater goal.

So how to stay motivated most of the time? Here are 5 simple yet effective ways on how to stay motivated and get what you want:

1. Find Your Good Reasons

Anything you do, no matter how simple, has a number of good reasons behind it.

You may not be able to find good reasons to do some tasks at first but, if you take just a few moments to analyze them, you will easily spot something good. We also have many tasks which don’t need any reasoning at all – we’ve been doing them for so long that they feel natural.

If you’re ever stuck with some tasks you hate and there seems to be no motivation to complete it whatsoever, here’s what you need to do: find your good reasons.

Even when you set goals, there needs to be reasons behind these goals. They may not be obvious, but stay at it until you see some, as this will bring your motivation back and will help you finish the task.

Some ideas for what a good reason can be:

  • A material reward – quite often, you will get paid for doing something you normally don’t like doing at all.
  • Personal gain – you will learn something new or will perhaps improve yourself in a certain way.
  • A feeling of accomplishment – at least you’ll be able to walk away feeling great about finding the motivation and courage to complete such a tedious task.
  • A step closer to your bigger goal – even the biggest accomplishments in history have started small and relied on simple and far less pleasant tasks than you might be working on. Every task you complete brings you closer to the ultimate goal, and acknowledging this always feels good.

2. Make It Fun

When it comes to motivation, attitude is everything. Different people may have completely opposite feelings towards the same task: some will hate it, others will love it.

Why do you think this happens? It’s simple: some of us find ways to make any task interesting and fun to do!

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Take sports for example. Visiting your local gym daily for a half-an-hour workout session sounds rather boring to some. Yet many others love the idea!

They like exercising not only because they recognize the good reasons behind it, but simply because it’s fun! At certain time of their daily schedule, they find going to gym to be the best thing to do, simply because nothing else will fit their time and lifestyle so perfectly.

Depending on how you look at it, you can have fun doing just about anything! Just look for ways of having fun, and you’ll find them!

A simple approach is to start working on any task by asking yourself a few questions:

  • How can I enjoy this task?
  • What can I do to make this task fun for myself and possibly for others?
  • How can I make this work the best part of my day?

As long as you learn to have the definite expectation of any task being potentially enjoyable, you will start to feel motivated.

Some of you will probably think of a thing or two which are valid exceptions from this statement, like something you always hate doing no matter how hard you try making it fun. You’re probably right, and that’s why I don’t claim everything to be fun.

However, most tasks have a great potential of being enjoyable, and so looking for ways to have fun while working is definitely a good habit to acquire.

3. Change Your Approach And Don’t Give Up

When something doesn’t feel right, it’s always a good time to take a moment and look for a different approach for the task.

You may be doing everything correctly and most efficiently, but such approach isn’t necessarily the most motivating one. Quite often, you can find a number of obvious tweaks to your current approach which will both change your experience and open up new possibilities.

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That’s why saying “one way or another” is so common — if you really want to accomplish your goal, there is always a way; and most likely, there’s more than one way.

If a certain approach doesn’t work for you, find another one, and keep trying until you find the one which will both keep you motivated and get you the desired results.

Some people think that trying a different approach means giving up. They take pride in being really stubborn and refusing to try any other options on their way towards the goal.

My opinion on this is that the power of focus is great, but you should be focusing on your goal, and not limiting your options by focusing on just one way to accomplish it it.

4. Recognize Your Progress

Everything you may be working on can be easily split into smaller parts and stages. For most goals, it is quite natural to split the process of accomplishing them into smaller tasks and milestones. There are a few reasons behind doing this, and one of them is tracking your progress.

We track our progress automatically with most activities. But to stay motivated, you need to recognize your progress, not merely track it.

Here’s how tracking and recognizing your progress is different:

Tracking is merely taking a note of having reached a certain stage in your process. Recognizing is taking time to look at a bigger picture and realize where exactly you are, and how much more you have left to do.

For example, if you’re going to read a book, always start by going through the contents table. Getting familiar with chapter titles and memorizing their total number will make it easier for you to recognize your progress as you read. Confirming how many pages your book has before starting it is also a good idea.

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You see, reading any book you will be automatically looking at page numbers and chapter titles, but without knowing the total number of pages, this information will have little meaning.

Somehow, it is human nature to always want things to happen in short term or even at once. Even though we split complex tasks into simpler actions, we don’t quite feel the satisfaction until all is done and the task is fully complete.

For many scenarios though, the task is so vast that such approach will drain all the motivation out of you long before you have a chance to reach your goal. That’s why it is important to always take small steps and recognize the positive different and progress made. This is how your motivation can sustain in long term.

5. Reward Yourself

This is a trick everyone likes: rewarding yourself is always pleasant. This is also one of the easiest and at the same time most powerful ways to stay motivated!

Feeling down about doing something? Dread the idea of working on some task? Hate the whole idea of working? You’re not alone.

Right from the beginning, agree on some deliverables which will justify yourself getting rewarded. As soon as you get one of the agreed results, take time to reward yourself in some way.

For some tasks, just taking a break and relaxing for a few minutes will do.

For others, you may want to get a fresh cup of coffee and even treat yourself a dessert.

For even bigger and more demanding tasks, reward yourself by doing something even more enjoyable, like going to a cinema or taking a trip to some place nice, or even buying yourself something.

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Your progress may not seem to others like anything worth celebrating but, take time and do it anyway! It is your task and your reward, so any ways to stay motivated are good.

The more you reward yourself for the honestly made progress, the more motivated you will feel about reaching new milestones, thus finally accomplishing your goal.

Mix and Match

Now that you have these five ways of staying motivated, it is a good moment to give you the key to them all: mix and match!

Pick one of the techniques and apply it to your situation. If it doesn’t work, or if you simply want to get more motivated, try another technique right way. Mix different approaches and match them to your task for the best results.

Just think about it: Finding good reasons to work on your task is bound to helping you feel better; and identifying ways to make it fun will help you enjoy the task even more.

Or, if you plan a few points for easier tracking of your progress and on top of that, agree on rewarding yourself as you go; this will make you feel most motivated about anything you have to work through.

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Featured photo credit: Lucas Lenzi via unsplash.com

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