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Work, Working Environment

7 Surefire Ways to Improve the Internal Communication of Your Team

Written by Angella Copper
Professor of Hanoi University of Science and Technology
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Do not underestimate the importance of communication skills at work. The way your boss and your co-workers assess you plays a key role in issues like daily comfort at work or even your future job. Therefore, even though you are a hard worker or have creative ideas, if you cannot get along with your colleagues, then your work will be affected. It is the reason why you should spend time reading the following 10 ways to improve the internal communication of your team:

1. Smile to Spread Positivity

In fact, no one wants to stay with a person who always has a round scowled face.[1] Therefore, you should show co-workers that you are a friendly person. You should remember that “smile” is always the good way to handle all problems and the source of energy is the place where you will help draw other people towards you.

2. Appreciate Your Co-Workers More Often

Each person has strengths and weaknesses, so instead of focusing in your colleagues’ weaknesses, you should their strengths and help them see that as well. You should not be afraid of appreciating those offer help to you. You should remember that postive energy is contagious and you and your co-workers are the ones who create the vibe of your workplace.

3. Listen Actively to Show Understanding

Always remember to listen actively to understand the perspectives of others. It is often that meaning can go beyond what the others say. So if you only focus on the literal meaning without paying attention to the body language and facial expressions of the ones who speak, you will probably miss out something important!

4. Never Complain When Facing Difficulties

Nothing is worse than working with someone who always complains. If you feel dissatisfied with anything in the workplace, the best way is to write it down and keep it yourself.

5. Make Use of Your Sense of Humor to Get Close with Your Teammates

Do not be afraid of injecting humor into your speech. Everyone is attracted to the ones who can make them laugh. Therefore, you can use your sense of humor as a tool to remove barriers of communication and to attract the attention of your co-workers. When you get close with each other, the cooperation between you guys can be more effective.

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6. Help Resolve Conflicts in the Workplace

Whenever your colleague disagrees with each other about personal or work conflicts, you should make them sit down and help them reconcile. Learning to be a good mediator in resolving conflicts effectively is eesential for better internal communication. Instead of avoiding conflicts, we should accept the fact that conflicts are inevitable between individuals. Resolving conflicts can always lead us to deeper understanding.

7. Be Careful of Your Words When You Speak

When talking, you should focus on both the content and the way of delivery to avoid any unnecessary misunderstanding. Always put your feet into the shoes of others when you speak. Is there any knowledge gap between you and the listeners? Does your expressions contain any jargons that are difficult to comprehend? Are your expressions too straightforward that can make someone feel offended? Ask yourself these questions before you shoot your words.

Reference

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