Advertising
Advertising

Last Updated on December 24, 2018

How to Answer Behavioral Based Interview Questions Smartly

How to Answer Behavioral Based Interview Questions Smartly

Interviews can be terrifying. It is terrifying, as it is hard to predict what the interview questions will be like.

More often than not, the hiring managers like to ask questions about our past experiences. If we have not prepared a story or two to cope with this, we sit tongue-tied.

Behavioral Interview Questions Are the Hot Items in Interviews

We’d like to introduce to you the term “behavioral interview questions”. Behavioral questions aim to get information about how the interviewees behaved in the past.

By knowing how they behaved in the past, managers can get a sense of how they will behave in the future. The important question every interviewer wants to know the answer to is: will this person work well with our organization? [1]

You may have heard some of these questions in the past:

  • Describe a time when your team or company was undergoing some changes. How did that impact you, and how did you adapt?
  • Can you talk about a long-term project that you managed? How did you keep everything moving along in a timely manner?
  • Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

Their formats are varying. But more or less they can be reduced to a simple question which starts with: “Can you tell me a time…”.

Advertising

Categories of Behavioral Questions

Here, we categorise all the behavioral questions based on the knowledge of experienced hiring managers.

If you are an interviewer, this article may serve as a reference for preparing interview questions; if you are an interviewee, by knowing the forms and expectations of these questions, you may be better equipped in the preparation of an interview.

1. Teamwork

As said by Pamela Skillings, the founder of Big Interview, interview questions about teamwork are the most common.

This type of questions aims to know if the potential employee will be a good team player. After all, the ability to cooperate is crucial in an organization, and hiring managers are responsible for finding out if the potential employees are cooperative.

Examples

  • Can you tell me a time when you had to work closely with someone with a personality which was very different from yours?
  • Please tell me a time you faced a conflict while working on a team. Did you handle it well?
  • Did you once try to get information from someone who, for whatever reason, was not responsive?

Expectations

Advertising

  • Provide one or two of the most relevant examples demonstrating your skills to cooperate with others well.
  • The ultimate goal of the interviewee is to show that they are easy and a joy to work with.
  • Understand the definition of teamwork the job requires. For example, a start-up company may look for employees who work well with others by taking different roles. Or a multinational company may look for newcomers who can adapt quickly to the established working environment.
  • In order to show their cooperativeness, interviewees should demonstrate their ability to help a team succeed, instead of emphasising on one individual’s success.
  • Show respect for the previous teammates, instead of raising complaint or criticism.
  • According to Alison Doyle, there are some qualities or skills that define the ability to work well in a team. It is best if the interviewee can show some of these skills or qualities, such as listening, reliability, respect, and timeliness.

2. Problem Solving

Questions regarding problem solving are another type of questions that are often asked in an interview. These questions aim to know if the employer can manage problems smoothly.

Examples

  • Describe a time when your company was under a change. How did you adapt to it?
  • Describe the most challenging work you have ever encountered. How did you handle that?
  • Tell me a time when you faced a difficult colleague. How did you work with him or her?

Expectations

  • When answering these questions, interviewees are expected to provide examples demonstrating they are capable of solving a problem strategically.
  • The problems discussed are expected to be about professional matters, instead of arbitrary daily chores.
  • Besides the concrete problem, interviewees are expected to describe how they approached the problem.
  • Through talking about their approaches to the problems, interviewees are expected to demonstrate their excellence in problem solving and critical thinking.
  • Interviewees should not overly emphasise their accomplishments; instead, they are expected to remain humble, and articulate their growth once they solved the problems.

3. Motivation and Value

It can be said that the purpose of the interview is to find out what kind of person the interviewee is. That is why questions aiming to know what motivates them are popular.

However, most of the time, these questions are not asked directly; very often they are hidden questions that may seem random at first!

Examples

Advertising

  • Tell me about a time when you worked hard to achieve something.
  • Tell me about a time when you tried hard to help a person.
  • Tell me a time you tried hard to learn a new hobby.

Expectations

  • Handle unexpected questions well. Lily Zhang suggests that interviewees should smile first at these questions before they come up with an answer.
  • And since these questions look random, the interviewees are also expected to explicitly address the focus of these questions, which is to answer: what motivates them.
  • These questions do not expect a solid “right” answer. There is no “right” answer to them. In this light, interviewees are expected to give an enthusiastic and coherent response, despite what the content is mainly about [2].

4. Failure

The questions asking interviewees how they faced failure may be the most difficult kind of all. They are difficult, as they require skills to answer them. Interviewers especially look at how the interviewees address their past failure without tarnishing themselves.

Note that these questions are not designed to embarrass the interviewees. The hiring managers ask these questions, as they hope to know: (1) how the interviewees performed in the previous job, and (2) whether they can learn from failure.

Examples

Questions like these can be blunt, as like:

  • Describe a time when you failed.

Or they may come in a more implicit manner:

Advertising

  • Tell me about a time when you were under a lot of pressure.
  • Describe a time when you had difficulty leading a group of people.
  • Describe a time when you faced communication break-down.

Expectations

  • Be honest when talking about failure.
  • Describe the failure, while remaining positive about it.
  • Humbly admit the fault, instead of blaming others for it, or denying the failure.
  • Since the goal of these questions is to find out how the interviewees handle failure, interviewees are expected to talk more about the qualities and skills they obtained out of handling the failure.
  • Avoid talking about some detrimental failure. You are instead expected, as suggested by Alison Doyle, to talk about failures that happened in the last job, which need not be tightly related to the future job.[3]
  • It is best if the interviewees can show how they conceptualise success and failure in general.

5. Achievement

The last type of questions is about your personal achievements. These questions may simply ask for one’s talents. Yes, they are questions eliciting information about one’s skills and qualities. However, it is also through these questions that the interviewers gain more understanding about how the interviewees view success, and what their future goal will be.

Examples

  • Can you describe a time when you successfully lead a project?
  • What was your biggest achievement recently?

Expectations

  • Specify one or some of the achievements to show your capability.
  • Interviewees should avoid being overly specific or spending too much time talking about their achievement. Otherwise, they may appear to be boasting themselves.
  • It is better, instead, if the interviewees can elaborate on their strategy that helped them accomplish their goal.
  • Align past achievements with the job you are applying for.
  • Near the end of the answer, it will be best if the interviewees could link their past achievement to the future. That is to say: what is the future goal he or she wants to accomplish?
  • And finally, it is wise if the interviewees can relate their future plan to the job they are applying for, which means interviewees should state that the job is a part of their life plan.

Featured photo credit: Flaticon via flaticon.com

Reference

More by this author

Chris Cheung

Editorial Intern, Lifehack

How to Answer Behavioral Based Interview Questions Smartly How to Spot out True Friends in a World Full of Fake People What Are 4 Core Leadership Theories And How To Apply At Work Why You’re Not Incapable, You’re Just Burning Out How To Negotiate Salary Skilfully Without Being Pushy

Trending in Productivity

1 How to Focus and Concentrate Better to Boost Productivity 2 How Do You Measure Success? Here’re 10 Better Ways 3 9 Best Productivity Planners and Journal To Get More Done 4 How to Be a Good Leader and Lead Effectively 5 How Long Does It Take to Break a Habit? Science Will Tell You

Read Next

Advertising
Advertising
Advertising

Last Updated on October 22, 2019

How to Focus and Concentrate Better to Boost Productivity

How to Focus and Concentrate Better to Boost Productivity

We live in a world of massive distraction. No matter where you are today, there is always going to be distractions. Your colleagues talking about their latest date, notification messages popping up on your screens, and not just your mobile phone screens. And even if you try to find a quiet place, there will always be someone with a mobile device that is beeping and chirping.

With all these distractions, it is incredibly difficult to concentrate on anything for very long. Something will distract you and that means you will find it very difficult to focus on anything.

So how to focus and concentrate better? How to focus better and produce work that lifts us and takes us closer towards achieving our outcomes?

1. Get Used to Turning off Your Devices

Yes, I know this one is hard for most people. We believe our devices are so vital to our lives that the thought of turning them off makes us feel insecure. The reality is they are not so vital and the world is not going to end within the next thirty minutes.

So turn them off. Your battery will thank you for it. More importantly though is when you are free from your mobile distraction addiction, you will begin to concentrate more on what needs to get done.

Advertising

You do not need to do this for very long. You could set a thirty-minute time frame for being completely mobile free. Let’s say you have an important piece of work to complete by lunchtime today. Turn off your mobile device between 10 am and 11 am and see what happens.

If you have never done this before, you will feel very uncomfortable at first. Your brain will be fighting you. It will be telling you all sorts of horror stories such as a meteorite is about to hit earth, or your boss is very angry and is trying to contact you. None of these things is true, but your brain is going to fight you. Prepare yourself for the fight.

Over time, as you do this more frequently, you will soon begin to find your brain fights you less and less. When you do turn on your device after your period of focused work and discover that the world did not end, you have not lost an important customer and all you have are a few email newsletters, a confirmation of an online order you made earlier and a text message from your mum asking you to call about dinner this weekend, you will start to feel more comfortable turning things off.

2. Create a Playlist in Your Favourite Music Streaming App

Many of us listen to music using some form of music streaming service, and it is very easy to create our own playlists of songs. This means we can create playlists for specific purposes.

Many years ago, when I was just starting to drive, there was a trend selling driving compilation tapes and CDs. The songs on these tapes and CDs were uplifting driving music songs. Songs such as C W McCall’s Convoy theme and the Allman Brothers Band’s, Jessica. They were great songs to drive to and helped to keep us awake and focused while we were driving.

Advertising

Today, we can create playlists to help us to focus on our work. Choose non-vocal music that has a low tempo. Music from artists such as Ben Böhmer, Ilan Bluestone or Andrew Bayer has the perfect tempo.

Whenever you want to go into deep, focused work, listen to that playlist. What happens is your brain soon associates when you listen to the playlist you created with focused work and it’s time to concentrate on what it is you want to do.

3. Have a Place to Go to When You Need to Concentrate

If you eat, surf online and read at your desk, you will find your desk a very distracting place to do your work. One way to get your brain to understand it is focused work time is, to use the same place each time for just focused work.

This could be a quiet place in your office, or it could be a special coffee shop you use specifically for focused work. Again, what you are doing is associating an environment with focus.

Just as with having a playlist to listen to when you want to concentrate, having a physical place that accomplishes the same thing will also put you in the right frame of mind to be more focused.

Advertising

When you do find the right place to do your focused work, then only do focused work there. Never surf, never do any online shopping. Just do your work and then leave. You want to be training your brain to associate focused work with that environment and nothing else.

If you need to make a phone call, respond to an email or message, then go outside and do it. From now on, this place is your special working place and that is all you use it for.

Every morning, I do fifteens minutes of meditation. Each time, I sit down to do my meditation, I use the same music playlist and the same place. As soon as I put my earphones in and sit down in this place, my mind immediately knows it is meditation time and I become relaxed and focused almost immediately. I have trained my brain over a few months to associate a sound and a place with relaxed, thoughtful meditation. It works.

4. Get up and Move

We humans have a limited attention span. How long you can stay focused for depends on your own personal makeup. It can range from between twenty minutes to around two hours. With practice, you can stay focused for longer, but it takes time and it takes a lot of practice.

When you do find yourself being unable to concentrate any longer, get up from where you are and move. Go for a walk, move around and get some air. Do something completely different from what you were doing when you were concentrating.

Advertising

If you were writing a report in front of a screen, get away from your screens and look out the window and appreciate the view. Take a walk in the local park, or just walk around your office. You need to give your brain completely different stimuli.

Your brain is like a muscle. There is only so much it can do before it fatigues. If you are doing some focused work in Photoshop and then switch to surfing the internet, you are not giving your brain any rest. You are still using many of the same parts of your brain.

It’s like doing fifty pushups and then immediately trying to do bench presses. Although you are doing a different exercise, you are still exercising your chest. What you need to be doing to build up superior levels of concentrated focus is, in a sense, do fifty pushups and then a session of squats. Now you are exercising your chest and then your legs. Two completely different exercises.

Do the same with your brain. Do focused visual work and then do some form of movement with a different type of work. Focused visual work followed by a discussion with a colleague about another unrelated piece of work, for example.

The Bottom Line

It is not difficult to train your brain to become better at concentrating and focusing, but you do need to exercise deliberate practice. You need to develop the intention to focus and be very strict with yourself.

Set time aside in your calendar and make sure you tell your colleagues that you will be ‘off the grid’ for a couple of hours. With practice and a little time, you will soon find yourself being able to resist temptations and focus better.

More Resources About Boosting Focus and Productivity

Featured photo credit: Wenni Zhou via unsplash.com

Read Next