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Last Updated on December 24, 2018

How to Answer Behavioral Based Interview Questions Smartly

How to Answer Behavioral Based Interview Questions Smartly

Interviews can be terrifying. It is terrifying, as it is hard to predict what the interview questions will be like.

More often than not, the hiring managers like to ask questions about our past experiences. If we have not prepared a story or two to cope with this, we sit tongue-tied.

Behavioral Interview Questions Are the Hot Items in Interviews

We’d like to introduce to you the term “behavioral interview questions”. Behavioral questions aim to get information about how the interviewees behaved in the past.

By knowing how they behaved in the past, managers can get a sense of how they will behave in the future. The important question every interviewer wants to know the answer to is: will this person work well with our organization? [1]

You may have heard some of these questions in the past:

  • Describe a time when your team or company was undergoing some changes. How did that impact you, and how did you adapt?
  • Can you talk about a long-term project that you managed? How did you keep everything moving along in a timely manner?
  • Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?

Their formats are varying. But more or less they can be reduced to a simple question which starts with: “Can you tell me a time…”.

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Categories of Behavioral Questions

Here, we categorise all the behavioral questions based on the knowledge of experienced hiring managers.

If you are an interviewer, this article may serve as a reference for preparing interview questions; if you are an interviewee, by knowing the forms and expectations of these questions, you may be better equipped in the preparation of an interview.

1. Teamwork

As said by Pamela Skillings, the founder of Big Interview, interview questions about teamwork are the most common.

This type of questions aims to know if the potential employee will be a good team player. After all, the ability to cooperate is crucial in an organization, and hiring managers are responsible for finding out if the potential employees are cooperative.

Examples

  • Can you tell me a time when you had to work closely with someone with a personality which was very different from yours?
  • Please tell me a time you faced a conflict while working on a team. Did you handle it well?
  • Did you once try to get information from someone who, for whatever reason, was not responsive?

Expectations

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  • Provide one or two of the most relevant examples demonstrating your skills to cooperate with others well.
  • The ultimate goal of the interviewee is to show that they are easy and a joy to work with.
  • Understand the definition of teamwork the job requires. For example, a start-up company may look for employees who work well with others by taking different roles. Or a multinational company may look for newcomers who can adapt quickly to the established working environment.
  • In order to show their cooperativeness, interviewees should demonstrate their ability to help a team succeed, instead of emphasising on one individual’s success.
  • Show respect for the previous teammates, instead of raising complaint or criticism.
  • According to Alison Doyle, there are some qualities or skills that define the ability to work well in a team. It is best if the interviewee can show some of these skills or qualities, such as listening, reliability, respect, and timeliness.

2. Problem Solving

Questions regarding problem solving are another type of questions that are often asked in an interview. These questions aim to know if the employer can manage problems smoothly.

Examples

  • Describe a time when your company was under a change. How did you adapt to it?
  • Describe the most challenging work you have ever encountered. How did you handle that?
  • Tell me a time when you faced a difficult colleague. How did you work with him or her?

Expectations

  • When answering these questions, interviewees are expected to provide examples demonstrating they are capable of solving a problem strategically.
  • The problems discussed are expected to be about professional matters, instead of arbitrary daily chores.
  • Besides the concrete problem, interviewees are expected to describe how they approached the problem.
  • Through talking about their approaches to the problems, interviewees are expected to demonstrate their excellence in problem solving and critical thinking.
  • Interviewees should not overly emphasise their accomplishments; instead, they are expected to remain humble, and articulate their growth once they solved the problems.

3. Motivation and Value

It can be said that the purpose of the interview is to find out what kind of person the interviewee is. That is why questions aiming to know what motivates them are popular.

However, most of the time, these questions are not asked directly; very often they are hidden questions that may seem random at first!

Examples

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  • Tell me about a time when you worked hard to achieve something.
  • Tell me about a time when you tried hard to help a person.
  • Tell me a time you tried hard to learn a new hobby.

Expectations

  • Handle unexpected questions well. Lily Zhang suggests that interviewees should smile first at these questions before they come up with an answer.
  • And since these questions look random, the interviewees are also expected to explicitly address the focus of these questions, which is to answer: what motivates them.
  • These questions do not expect a solid “right” answer. There is no “right” answer to them. In this light, interviewees are expected to give an enthusiastic and coherent response, despite what the content is mainly about [2].

4. Failure

The questions asking interviewees how they faced failure may be the most difficult kind of all. They are difficult, as they require skills to answer them. Interviewers especially look at how the interviewees address their past failure without tarnishing themselves.

Note that these questions are not designed to embarrass the interviewees. The hiring managers ask these questions, as they hope to know: (1) how the interviewees performed in the previous job, and (2) whether they can learn from failure.

Examples

Questions like these can be blunt, as like:

  • Describe a time when you failed.

Or they may come in a more implicit manner:

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  • Tell me about a time when you were under a lot of pressure.
  • Describe a time when you had difficulty leading a group of people.
  • Describe a time when you faced communication break-down.

Expectations

  • Be honest when talking about failure.
  • Describe the failure, while remaining positive about it.
  • Humbly admit the fault, instead of blaming others for it, or denying the failure.
  • Since the goal of these questions is to find out how the interviewees handle failure, interviewees are expected to talk more about the qualities and skills they obtained out of handling the failure.
  • Avoid talking about some detrimental failure. You are instead expected, as suggested by Alison Doyle, to talk about failures that happened in the last job, which need not be tightly related to the future job.[3]
  • It is best if the interviewees can show how they conceptualise success and failure in general.

5. Achievement

The last type of questions is about your personal achievements. These questions may simply ask for one’s talents. Yes, they are questions eliciting information about one’s skills and qualities. However, it is also through these questions that the interviewers gain more understanding about how the interviewees view success, and what their future goal will be.

Examples

  • Can you describe a time when you successfully lead a project?
  • What was your biggest achievement recently?

Expectations

  • Specify one or some of the achievements to show your capability.
  • Interviewees should avoid being overly specific or spending too much time talking about their achievement. Otherwise, they may appear to be boasting themselves.
  • It is better, instead, if the interviewees can elaborate on their strategy that helped them accomplish their goal.
  • Align past achievements with the job you are applying for.
  • Near the end of the answer, it will be best if the interviewees could link their past achievement to the future. That is to say: what is the future goal he or she wants to accomplish?
  • And finally, it is wise if the interviewees can relate their future plan to the job they are applying for, which means interviewees should state that the job is a part of their life plan.

Featured photo credit: Flaticon via flaticon.com

Reference

More by this author

Chris Cheung

Editorial Intern, Lifehack

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Last Updated on June 17, 2019

40 Top Productivity Apps for iPhone (2019 Updated)

40 Top Productivity Apps for iPhone (2019 Updated)

Over the years here at Lifehack, we’ve discussed plenty of apps that you can use to improve your overall productivity.

There are certain ones that many of our contributors and editors (past and present) have adopted over the long-term — there are always the stalwarts that stick around. But there are also new apps that crop up every day, adding more and more depth to the app category.

Some of the apps are incredibly plain and simple, while others are more robust and offer more features than you can shake a stick at. And everyone has the one they prefer.

It’s been our job (and still is our job) to keep abreast of all of the productivity-type apps out there. As a result — and as a bit of a refresher — we’ve put together a list of 40 best productivity apps for iPhone (all categorized based on their functions) to provide you with an all-in-one resource for you.

For Getting Things Done

1. OmniFocus

This app is, while pricey, considered to be one of the (if not the) most robust and full-featured productivity apps on the market.

Download it here.

    2. Forest

    Train yourself to put your phone down and stay focused on the task at hand by playing with this planting game. It’s fun and will help you achieve more.

    Download it here.

      3. Things

      Another robust choice, this app is a favorite amongst “productivityists”.[1]

      Download it here.

        4. 30/30

        Recently covered here at Lifehack

        , 30/30 is a newcomer to the game that incorporates lists and timing of tasks into an elegant and easy-to-use interface.

        Download it here.

          5. Any.Do

          A beautiful-looking app that is both easy on the eyes and your wallet.

          Download it here.

            6. PocketLife Calendar

            This calendar app is specifically designed to be stylish and super easy-to-use. You can organize your life easily with different modern features.

            Download it here.

              7. Asana

              We’ve covered Asana here at Lifehack

              , and it is being actively developed by a strong team committed to making collaborative task management a more efficient and effective experience.

              Download it here.

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                8. ToDoist

                This app keeps track of everything – from simple errands to your most important projects – so you can get it all done and enjoy more peace of mind along the way.

                Download it here.

                  9. FlowTasks

                  From the folks at MetaLab, Flow is a gorgeous collaborative task management app that is easy-to-use and incredibly functional.

                  Download it here.

                    10. Calendars 5

                    This calendar app focuses on events that help you to keep track of upcoming events and tasks easily. It has everything you need to organize, track and complete your to-dos.

                    Download it here.

                      11. Clear – Tasks, Reminders & To-Do Lists

                      A fun and innovative list-making app that relies on swiping and pinching to make things happen. Clear created a lot of buzz when it launched, and might be the perfect to-do list gateway app for many.

                      Download it here.

                        12. Due

                        A robust reminders app that lets you store and maintain reminders of all types. It’s replaced Reminders for me when it comes to the basics, and it’s worth a look if you want to keep the mundane stuff out of your head and cluttering your mind.

                        Download it here.

                          13. Checkmark 2

                          I use this app

                          for location-based reminders (such as groceries I need to get or single items I need to pick up from various locations). Checkmark is simple to use and a valuable addition to my productivity arsenal.

                          Download it here.

                            14. TeuxDeux

                            Created by Tina Roth Eisenberg and Fictive Kin — Teux Deux is simple and incredibly stellar in terms of design. If you like lists (including the popular “Someday Bucket”) and want to associate dates with tasks, then Teux Deux will be right up your alley.

                            Download it here.

                              15. Wunderlist 

                              Another incredibly popular choice is Wunderlist. Part of 6Wunderkinder’s software family, it sports a gorgeous design and is incredibly functional. We’ve talked about the app a couple of times here at Lifehack, so check those posts out here.

                              Download it here.

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                                16. Nirvana

                                For the GTD enthusiasts, there’s Nirvana. Straight from the source: “Nirvana frees your mind to focus on actually getting things done. If you’ve had enough of generic to-do lists, it’s time for Nirvana.”

                                Download it here.

                                  17. Priorities

                                  An elegant-looking task management app that has received decent reviews,[2] this could be the one for you if you’re not a fan of OmniFocus or Things — especially if you need (or want) to share tasks with others.

                                  Download it here.

                                    For Building Habits

                                    18. Productive

                                    With this app, you can plan your habits with an easy-to-use interface, schedule habits for any time of the day, set smart reminders for each time of the day and stay on track with useful feedback. This app is perfect for anyone who wants to build a habit that sticks.

                                    Download it here.

                                      19. Habitica: Gamified Taskmanager

                                      You can complete tasks and build habits in a more fun way with this app. Input your Habits, your Daily goals, and your To-Do list, and then create a custom avatar. Check off tasks to level up your avatar and unlock features such as armor, pets, skills, and even quests.

                                      Download it here.

                                        20. Streaks

                                        This app follows the model of the popular “don’t break the chain method” in that you use the app to track how you are donig in the pursuit of your goal. Great for goal-setting — and an easy and elegant interface to boot.

                                        Download it here.

                                          21. Remember The Milk

                                          Another popular to-do list app, Remember The Milk has a huge following. It has plenty to offer, including the ability to share tasks with others.

                                          Download it here.

                                            22. Day One Journal

                                            When it comes to journaling, nothing really beats Day One. Its latest update added a slew of features that will make you want to start making journaling a habit.

                                            Download it here.

                                              For Files Organization

                                              23. Evernote

                                              Touted as the world’s most widely-used productivity app, Evernote an be used simply as a notetaking app or can be customized to be your GTD app of choice — among other things.

                                              Download it here.

                                                24. Pocket

                                                You can save an article, video or link you want to read or watch later to Pocket from anywhere including your computer, Safari, email, and your favorite apps like Facebook, Twitter, Flipboard, and Feedly.

                                                Download it here.

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                                                  25. Sync.Me

                                                  This app identifies unknown phone calls, warns you from annoying spam calls, and adds a caller picture to your contacts from Facebook, Twitter and Google+.

                                                  Download it here.

                                                    26. Droplr

                                                    One of the most popular file-sharing apps out there today. Straight from the source: “Stay productive on the go. Droplr for iPhone keeps you in sync and makes sharing on the iPhone natural.”

                                                    Download it here.

                                                      27. Dropbox

                                                      Before iCloud, there was Dropbox. And there still is Dropbox, which is still widely used by both Mac and PC users all over the globe. It’s like having a flash drive in your iPhone. A must-have.

                                                      Download it here.

                                                        28. iDolly 

                                                        In conjunction with Dolly Drive and DollySync, iDolly allows you to edit and share your documents from your iPhone.

                                                        Since all your changes sync automatically to all your devices, the current version of a document will always be accessible because Dolly Sync keeps everything in sync. Very handy.

                                                        Download it here.

                                                          29. Soulver

                                                          It may seem odd that a calculator app shows up on this list, but this is no ordinary calendar app. Ben Brooks over at The Brooks review describes Soulver as follows: “It is what calculators would have been if they were invented at the same time computers were, instead of what we have with most calculator apps.” [3]

                                                          Download it here.

                                                            For Working Smarter

                                                            30. Captio

                                                            A simple capture tool. Straight from the developers: “It’s simple. Open Captio and start typing. When you’re done, hit Send. The note is immediately delivered to your email inbox.”

                                                            Download it here.

                                                              31. Drafts

                                                              A tremendous capture tool that allows for simple capture, followed by sending items to various applications such as OmniFocus, Things and more.

                                                              Download it here.

                                                                32. NoteShelf 2

                                                                This is a perfect note-taking app for you. You can take beautiful handwritten notes, type, annotate PDFs, record audio & create lists. You can organize them into categories or groups.

                                                                Download it here.

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                                                                  33. Doodle

                                                                  This app links directly with the Doodle service, which is one that allows you to plan and organize meetings far more efficiently and effectively. Lifehack contributor Steve Dotto has written about Doodle more in-depth here.

                                                                  Download it here.

                                                                    34. TextExpander (Legacy)

                                                                    I have saved countless hours of time with TextExpander, and despite its inability to be as robust on iOS as it is on the Mac, it is still a worthy app to have in your arsenal.

                                                                    Download it here.

                                                                      35. Launch Center Pro

                                                                      A quick launcher for the iPhone that doesn’t just launch an app…with some of them it can do much more. This app saves you time by launching complex actions in a single tap.

                                                                      Download it here.

                                                                        36. GoodReader

                                                                        This may seem to be an odd one to make this list, but here are plenty of reasons why it is here with this article.

                                                                        Download it here.

                                                                          37. LogMeIn

                                                                          Want to be able to control your Mac from wherever you are? Then get this app.

                                                                          Download it here.

                                                                            For Improving Security

                                                                            38. 1Password

                                                                            There is simply no better password manager out there. I’ve even put together a 1Password Emergency Kit worth looking at here.

                                                                            Download it here.

                                                                              39. LastPass Password Manager

                                                                              You can store passwords and logins, create online shopping profiles, generate strong passwords, track personal information in photo and audio notes.

                                                                              All you have to do is remember your LastPass master password, and LastPass autofills web browser and app logins for you.

                                                                              Download it here.

                                                                                40. Truecallers

                                                                                Identify and block spammers, search for unknown numbers and call friends easily with this app. With a community-based spam list from over 250 million users, you’ll need this app.

                                                                                Download it here.

                                                                                  There are plenty of other options out there (and we’ve heard from readers in the past as to what they enjoyed using), but these 40 are among the best.

                                                                                  More Great Apps Recommendations

                                                                                  Reference

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