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What Makes Our Listening Ineffective and How to Improve It

What Makes Our Listening Ineffective and How to Improve It

Engaging in selective listening may be the easiest way to pick a fight with your significant other. I know I’m guilty of it. I listen to what he says and assume I understand what he means, and not always in a positive way.

This misunderstanding typically stems from the fact that I am not actually listening at all. I am hearing what I want to hear and tuning out everything in between. This causes me to have my own version of the entire conversation, and it usually isn’t very accurate. Many women will joke that their husbands have selective listening, but could it be that we are all a little guilty of it?

What Is Selective Listening and Why It Is Problematic

Selective listening, or selective attention, is the phenomenon that occurs when we only see what we want to see and hear what we want to hear. It’s a type of mental filtering in which we tune out someone’s opinions or ideas when they don’t line up with ours.[1] This isn’t just a bad habit or rude behavior. It’s part of a big problem which results when you are unable to hear what someone has to say because you are refusing to submit yourself to the underlying confrontation. That potential fight is the real reason we often stop hearing what someone has to say; we’ve already decided they’re wrong because we are right.

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If You Want to Have Good Listening, You Need to Care First

Good listening ultimately comes down to priorities. If we deem something to be important and worth listening to, there’s a good chance we are going to block out all background noise and focus on that one thing. But if we’re listening to our spouse remind us to get milk, there’s a good chance we’ll be more focused on the celebrity gossip show we’re watching and listening to. In fact, our brains were made to prioritize some audio cues over others!

Whether we are fully aware of it or not, we are always selectively listening. Science has proven that our brains are able to determine which conversations to tune out (no matter how many are happening around us simultaneously), but our brains also give us the ability to focus on specific conversations individually while multiple conversations compete for our attention [2].

Selective Hearing Can Make You Close-Minded and Destroy the Relationships You Cherish

Though choosing not to hear the request to take out the garbage can seem petty, selective hearing as a whole is a big deal. It completely closes you off to accepting, or even entertaining, different ideas. This ultimately impacts the things you may choose to believe and learn.

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More so, the partner who is sick of you “not hearing” them ask you to wash the dishes or fold the laundry may not stick around to see what else your ears ignore. Relationships only work if communication is strong, and selective hearing makes it hard to understand the needs and wants of others. In fact, some people may view your refusal to truly listen as a sign that you are manipulating the relationship and making it completely one-sided.

When You Recall the Memory of Not Being Listened to, You’ll Know Why You Need a Change

Acknowledging that you may sometimes suffer from selective listening is not enough — you have to change and be a better partner and friend.

Think about the last time it was clear to you that the person you were talking to had no interest in what you were saying. It was apparent that they didn’t want to hear what you had to say, and even if they were nodding their head, your words were going in one ear and out the other. Frustrating, wasn’t it?

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Why do you think that person was tuning you out? Was it the timing of the conversation? Were you interrupting something important? Was it a deep conversation in which you knew the other person would have opposing views?

No matter what, think about how that conversation has affected every conversation you’ve had with that person after the selective listening experience. Has it changed how you communicate? It’s important to politely ask that person to be open to what you’re saying, but to emphasize that they don’t have to agree with what you voice.

Listening Isn’t Only About Your Ears But Also Your Mind

Choosing to be less selective in your listening does not mean you have to be less selective in your opinions and ideas. Instead, it’s a matter of welcoming differing opinions and allowing yourself to consider them. Even if the end result is the same — you aren’t open-minded about a new idea, or you will never help unload the dishwasher and dust the shelves in the living room — fine. What matters is that you actively listened and made a decision after weighing the options. Imagine the impact that could have on your communication with everyone you encounter.

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Remember, before this article, you may not have realized that you ever listened selectively or that it could negatively affect your relationships. So, be patient with those around you as they try to be more self-aware, too. And hey, you could always casually share this article with them!

Reference

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Heather Poole

Heather shares about everyday lifestyle tips on Lifehack.

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Last Updated on July 21, 2021

The Importance of Reminders (And How to Make a Reminder Work)

The Importance of Reminders (And How to Make a Reminder Work)

No matter how well you set up your todo list and calendar, you aren’t going to get things done unless you have a reliable way of reminding yourself to actually do them.

Anyone who’s spent an hour writing up the perfect grocery list only to realize at the store that they forgot to bring the list understands the importance of reminders.

Reminders of some sort or another are what turn a collection of paper goods or web services into what David Allen calls a “trusted system.”[1]

A lot of people resist getting better organized. No matter what kind of chaotic mess, their lives are on a day-to-day basis because they know themselves well enough to know that there’s after all that work they’ll probably forget to take their lists with them when it matters most.

Fortunately, there are ways to make sure we remember to check our lists — and to remember to do the things we need to do, whether they’re on a list or not.

In most cases, we need a lot of pushing at first, for example by making a reminder, but eventually we build up enough momentum that doing what needs doing becomes a habit — not an exception.

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From Creating Reminders to Building Habits

A habit is any act we engage in automatically without thinking about it.

For example, when you brush your teeth, you don’t have to think about every single step from start to finish; once you stagger up to the sink, habit takes over (and, really, habit got you to the sink in the first place) and you find yourself putting toothpaste on your toothbrush, putting the toothbrush in your mouth (and never your ear!), spitting, rinsing, and so on without any conscious effort at all.

This is a good thing because if you’re anything like me, you’re not even capable of conscious thought when you’re brushing your teeth.

The good news is you already have a whole set of productivity habits you’ve built up over the course of your life. The bad news is, a lot of them aren’t very good habits.

That quick game Frogger to “loosen you up” before you get working, that always ends up being 6 hours of Frogger –– that’s a habit. And as you know, habits like that can be hard to break — which is one of the reasons why habits are so important in the first place.

Once you’ve replaced an unproductive habit with a more productive one, the new habit will be just as hard to break as the old one was. Getting there, though, can be a chore!

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The old saw about anything you do for 21 days becoming a habit has been pretty much discredited, but there is a kernel of truth there — anything you do long enough becomes an ingrained behavior, a habit. Some people pick up habits quickly, others over a longer time span, but eventually, the behaviors become automatic.

Building productive habits, then, is a matter of repeating a desired behavior over a long enough period of time that you start doing it without thinking.

But how do you remember to do that? And what about the things that don’t need to be habits — the one-off events, like taking your paycheck stubs to your mortgage banker or making a particular phone call?

The trick to reminding yourself often enough for something to become a habit, or just that one time that you need to do something, is to interrupt yourself in some way in a way that triggers the desired behavior.

The Wonderful Thing About Triggers — Reminders

A trigger is anything that you put “in your way” to remind you to do something. The best triggers are related in some way to the behavior you want to produce.

For instance, if you want to remember to take something to work that you wouldn’t normally take, you might place it in front of the door so you have to pick it up to get out of your house.

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But anything that catches your attention and reminds you to do something can be a trigger. An alarm clock or kitchen timer is a perfect example — when the bell rings, you know to wake up or take the quiche out of the oven. (Hopefully you remember which trigger goes with which behavior!)

If you want to instill a habit, the thing to do is to place a trigger in your path to remind you to do whatever it is you’re trying to make into a habit — and keep it there until you realize that you’ve already done the thing it’s supposed to remind you of.

For instance, a post-it saying “count your calories” placed on the refrigerator door (or maybe on your favorite sugary snack itself)  can help you remember that you’re supposed to be cutting back — until one day you realize that you don’t need to be reminded anymore.

These triggers all require a lot of forethought, though — you have to remember that you need to remember something in the first place.

For a lot of tasks, the best reminder is one that’s completely automated — you set it up and then forget about it, trusting the trigger to pop up when you need it.

How to Make a Reminder Works for You

Computers and ubiquity of mobile Internet-connected devices make it possible to set up automatic triggers for just about anything.

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Desktop software like Outlook will pop up reminders on your desktop screen, and most online services go an extra step and send reminders via email or SMS text message — just the thing to keep you on track. Sandy, for example, just does automatic reminders.

Automated reminders can help you build habits — but it can also help you remember things that are too important to be trusted even to habit. Diabetics who need to take their insulin, HIV patients whose medication must be taken at an exact time in a precise order, phone calls that have to be made exactly on time, and other crucial events require triggers even when the habit is already in place.

My advice is to set reminders for just about everything — have them sent to your mobile phone in some way (either through a built-in calendar or an online service that sends updates) so you never have to think about it — and never have to worry about forgetting.

Your weekly review is a good time to enter new reminders for the coming weeks or months. I simply don’t want to think about what I’m supposed to be doing; I want to be reminded so I can think just about actually doing it.

I tend to use my calendar for reminders, mostly, though I do like Sandy quite a bit.

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Featured photo credit: Unsplash via unsplash.com

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Reference

[1] Getting Things Done: Trusted System

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