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Having Excellent Problem Solving Skills Can Make You More Successful, These Are Steps You Should Follow

Having Excellent Problem Solving Skills Can Make You More Successful, These Are Steps You Should Follow

Have you noticed that some of the problems you are experiencing either in interpersonal relationships or work, seem to be recurring?

For example, a person who has had some unpleasant arguments with their co-workers in the past, can expect to go through similar struggles moving forward, no matter if they are in a completely different work environment. And the underlying theme of different arguments is the same – that person has a problem to establish a functional communication with their co-workers.

This is just one example, but many of us tend to repeat the problems and some of us eventually start feeling hopeless, thinking it is just our flawed character and there is nothing we could do about it.

Actually, the reason certain problems keep repeating is because we are not using an efficient problem solving technique. Luckily, we can become better problem solvers and therefore, lessen the number of problems we face.

Your life can be seriously affected if you have poor problem solving ability

Whether we’re happy or successful are largely determined by our problem solving ability. If you just leave problems being unsolved, you may suffer in the following ways:

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  • There are countless complicated and ambiguous problems in interpersonal interaction. If we’re not efficient problem solvers, we can hardly clear misunderstanding in communication and get close with people around us.
  • Workplace is where we learn how to tackle different kinds of unexpected problems. If we don’t keep looking for new solutions, our work performance will worsen and we will easily feel frustrated when problems pile up.
  • It is common for us to attribute poor mental health to unpleasant personal experience or genetic factors. But the inability to tackle problems in life can harm our mental health. According to a 1983 study, scientists found that people with weaker ability to deal with interpersonal issues are more prone to depression.[1]

So what are the causes of poor problem solving?

Problem solving is just like other skills we need to master in life. To be good at it, we need to practice it with the right approach. Unfortunately, many of us may not realize the common mistakes we make when solving problems. Here are some examples:

Mistaking symptoms for the real causes of problems

Most of us tend to spend a lot of energy to deal with the symptoms of problems without realizing the real causes. To identify the root causes of a problem, we need to challenge the first conclusion that pops up in our mind and keep asking the right questions until we can see beyond the phenomenon of the problem.

Looking for quick fixes instead of the most effective solutions

It is our tendency to look for quick fixes of problems. This leads us to believe in our intuitive without looking into the causal relationship behind the problem. And that’s why we seldom get to the core of problems and adopts the ineffective solutions.

Relying too much on our knowledge

Finally, we become ineffective problem solvers because of our over-reliance on our knowledge. It is a common misconception that the more we know, the more capable we are to tackle problems. But the fact is mere knowledge doesn’t enable us to become effective problem solvers. What we also need is logical thinking skills, the ability to think critically and creativity.

How to be better at problem solving

In order to become better problem solvers, we need to follow these 4 steps whenever we deal with any problem in life:

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1. Defining the real problem

The first and most important step is to identify the root cause of the problem. One of the most effective approach is 5 whys invented by Sakichi Toyoda in the 1930s.[2] Totaya suggests that by asking “why” for 5 times can help us better identify the core problem.

For example, your problem might be that your business website is not getting enough traffic.

  1. Why is the traffic declining? Content on the website is not engaging to readers.
  2. Why is our content not engaging to readers? Our content doesn’t fit readers’ needs and interests.
  3. Why can’t our content fit readers’ needs and interests? We don’t have much understanding of our readers.
  4. Why don’t we have much understanding of our readers? We haven’t conducted any research in this area.
  5. Why haven’t we conducted any research to understand our readers? We have no resources for research.

The solution – allocating more resources on the research to understand our readers.

Please note that we only apply vertical thinking to delve deep in one possible problem, which is unattractive content in this case. If you think there is another possible reason for declining traffic, you should do another set of 5 whys. By doing this, we can train up our logical thinking skills and so what we see from a problem does not stay at the superficial level.

2. Generating alternatives

After we define the root problem, it is time to find possible solutions. Here’s where we can use the lateral instead of learned, vertical thinking.[3] That means, rather than spending all of our energy and time on transforming one initial idea into a perfect solution, we should rather think of at least ten possible ones and write them down first.

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By doing so, we won’t draw the conclusion too early or limit our choice to the first few ideas that pop up in our minds, Instead, we postpone our decision making and make use of our creativity to generate potentially better options. Although it takes us more time in this stage, we’re more likely to come up with better solutions later on.

3. Evaluating and selecting alternatives

After generating possible solutions, it is time to select the best one. To make sure we make the right decision, we should list the pros and cons of each option and then compare them on the basis of cost and benefit. In this way, you are more able to make rational choice instead of being deceived by your unreliable biased judgement.

4. Implementing solutions

Although you have gone through 3 stages and take many factors into consideration to pick the best solution, you shouldn’t have the false hope that you solution is going to to be perfect. But it’d be good to implement your solution first and then keep evaluating its effectiveness and make adjustments afterwards. Then you have a clearer direction in mind of how to tackle your problem strategically.

Recommended Reading Materials

By now, you are equipped with the efficient problem solving techniques. But if you want to learn more to further improve your problem solving skills, here are two great books you can read for more insights:

Thinking, Fast and Slow

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    This book gives a magnificent insight into two types of thinking going on in our brains, and what conditions each. By giving us background to our behavior, the book helps us become better at understanding our programmed ways of dealing with problems so that we can hopefully find a more effective, unbiased ones.

    Problem Solving 101: A Simple Book for Smart People

      It is a practical, illustrated guide that teaches us critical thinking and resourcefulness in problem solving.

      Reference

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      Ana Erkic

      Social Media Consultant, Online Marketing Strategist, Copywriter, CEO and Co-Founder of Growato

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      Last Updated on May 28, 2020

      9 Things Successful People Do To Always Get What They Want

      9 Things Successful People Do To Always Get What They Want

      One of the best decisions I’ve ever made was to take on the job of hosting my own weekly radio show. My radio show is about finding some of the most successful people in the world and bringing them on my show to ask them about what they did to become so successful in life and business.

      In this article, I’m going to share with you some of the key takeaways I’ve picked up from talking to – and reading about – thought leaders from various fields about the things successful people do. Here, you can get some insights on how to get what you want.

      Ready to dive in? Let’s go.

      1. They Know What They Want

      The first and most important thing that successful people do to always get what they want is so simple that most people forget about it: they figure out what they actually want.

      When you know what you want, you will also know how to get what you want. If you’re unsure about what you want in life and business, I’d suggest picking up some career and self-improvement books to help you gain some clarity and focus.

      2. They Are Assertive

      Successful people know that they need to be both bold and sincere. Balancing these two characteristics is the essence of assertiveness.

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      Oh, and by the way – being assertive is not a natural talent someone is born with. Assertiveness is a learned skill and anyone can do it, including you!

      3. They Learn

      You may have heard of the old saying, “great leaders are readers”. For the most part, I’d say this is true.

      Let me give you an example. On my radio show, I regularly ask successful people about their habits that lead to success. Do you want to know something really neat? Every single one of them reads books.

      Successful people read and learn as much as they can about what they want so that they can get what they want. If you’re curious about how to get what you want, then start reading a book. If you’re low on time, subscribe to a book summary site to get the core concepts of the books in your industry quickly.

      4. They Make Things Meaningful

      One of the most powerful things successful people do to always get what they want is that they make things meaningful. That is, they ensure that whatever endeavor they decide to embark upon is meaningful to them (and not necessarily to anyone else). They know and understand that it’s only worth it if it matters.

      5. They Ask

      One big thing that successful people always do to get what they want is this: they ask.

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      Most people are too shy to ask for what they really want. If you are too shy to ask, you may never know how to get what you want. So, don’t be like most people.

      Here’s an exercise you can do to get over it: next time you’re buying something, regardless of what it is, ask for a discount. Just do it. The worst-case scenario is that you’ll get a chuckle from the Barrista at Starbucks. The best-case scenario is that you’ll get comfortable with negotiating when it’s time to buy your next car.

      6. They Take Action

      Insight without action is useless. Successful people know that to always get what they want, they’ve got to take massive action.

      One of the most powerful exercises I’ve ever discovered is this: never leave the sight of a goal without taking some kind of action towards its achievement. In other words, as soon as you decide you want something or as soon as you set a goal of some kind, do something – anything – that shifts you closer towards getting it.

      7. They Use Their Time Wisely

      Have you ever heard of NET time? It stands for “No Extra Time”.

      For example: when you’re driving and sitting in traffic, are you listening to Mylie Cyrus? Or are you listening to an audiobook?

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      Successful people take NET time seriously. Get yourself some audiobook so you can start listening to the best business and self-improvement books available – all while you’re on your way to work in the morning.

      8. They Choose to Lead

      You don’t need to have formal authority to become a leader. You just need to choose yourself. All successful people know this, and so should you. Knowing how to get what you want requires knowing how to lead the way for others and yourself.

      Don’t wait for anyone else to do it, because the truth is that most people want to be led anyway. So, just step up and claim authority. Be the leader you wish you always had.

      9. They Contribute

      Successful people know that to get what they want, they have to be willing to help other people get what they want.

      What happens when you stop doing your job? What happens when you stop caring about your schoolwork? What happens when you become emotionally disconnected from a relationship?

      You suffer – that’s what happens. Successful people know and understand that in order to succeed, they need to contribute. They need to add value to the lives of others. They need to do their best so that they can become the best.

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      So, Now What?

      I hope this article has re-ignited the fire that you already had within you to be successful at any endeavor. The reason why I’m stressing the fact that you’ve already got everything you need to succeed and get what you want is that you wouldn’t be reading this if you weren’t already motivated to be successful.

      At the end of the day, however, all the insights in the world are worth nothing unless you combine them with action. When it’s all said and done, it’s your decision what you do with this list and how you apply it to your life and career.

      But if I may, here’s what I would suggest you consider as you get started doing the things to help you succeed:

      Review this list of the 9 things successful people do to always get what they want and then compare it with where you currently are at each one of these 9 things. Rate yourself in each one of the 9 things. Next, pick just ONE of them to work on every week.

      For example, if you find that you’d like to learn more about the business side of the company you work for, then go read the best business books to help you do that.

      Never stop learning. Always feed your mind with the knowledge you need to become as successful as possible within your area or industry. It doesn’t matter how busy you are. We’re all busy. Make the time to expand your knowledge.

      And remember: every key learning should be immediately followed with action.

      More Tips About Leading a Successful Life

      Featured photo credit: Austin Distel via unsplash.com

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