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Having Excellent Problem Solving Skills Can Make You More Successful, These Are Steps You Should Follow

Having Excellent Problem Solving Skills Can Make You More Successful, These Are Steps You Should Follow
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Have you noticed that some of the problems you are experiencing either in interpersonal relationships or work, seem to be recurring?

For example, a person who has had some unpleasant arguments with their co-workers in the past, can expect to go through similar struggles moving forward, no matter if they are in a completely different work environment. And the underlying theme of different arguments is the same – that person has a problem to establish a functional communication with their co-workers.

This is just one example, but many of us tend to repeat the problems and some of us eventually start feeling hopeless, thinking it is just our flawed character and there is nothing we could do about it.

Actually, the reason certain problems keep repeating is because we are not using an efficient problem solving technique. Luckily, we can become better problem solvers and therefore, lessen the number of problems we face.

Your life can be seriously affected if you have poor problem solving ability

Whether we’re happy or successful are largely determined by our problem solving ability. If you just leave problems being unsolved, you may suffer in the following ways:

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  • There are countless complicated and ambiguous problems in interpersonal interaction. If we’re not efficient problem solvers, we can hardly clear misunderstanding in communication and get close with people around us.
  • Workplace is where we learn how to tackle different kinds of unexpected problems. If we don’t keep looking for new solutions, our work performance will worsen and we will easily feel frustrated when problems pile up.
  • It is common for us to attribute poor mental health to unpleasant personal experience or genetic factors. But the inability to tackle problems in life can harm our mental health. According to a 1983 study, scientists found that people with weaker ability to deal with interpersonal issues are more prone to depression.[1]

So what are the causes of poor problem solving?

Problem solving is just like other skills we need to master in life. To be good at it, we need to practice it with the right approach. Unfortunately, many of us may not realize the common mistakes we make when solving problems. Here are some examples:

Mistaking symptoms for the real causes of problems

Most of us tend to spend a lot of energy to deal with the symptoms of problems without realizing the real causes. To identify the root causes of a problem, we need to challenge the first conclusion that pops up in our mind and keep asking the right questions until we can see beyond the phenomenon of the problem.

Looking for quick fixes instead of the most effective solutions

It is our tendency to look for quick fixes of problems. This leads us to believe in our intuitive without looking into the causal relationship behind the problem. And that’s why we seldom get to the core of problems and adopts the ineffective solutions.

Relying too much on our knowledge

Finally, we become ineffective problem solvers because of our over-reliance on our knowledge. It is a common misconception that the more we know, the more capable we are to tackle problems. But the fact is mere knowledge doesn’t enable us to become effective problem solvers. What we also need is logical thinking skills, the ability to think critically and creativity.

How to be better at problem solving

In order to become better problem solvers, we need to follow these 4 steps whenever we deal with any problem in life:

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1. Defining the real problem

The first and most important step is to identify the root cause of the problem. One of the most effective approach is 5 whys invented by Sakichi Toyoda in the 1930s.[2] Totaya suggests that by asking “why” for 5 times can help us better identify the core problem.

For example, your problem might be that your business website is not getting enough traffic.

  1. Why is the traffic declining? Content on the website is not engaging to readers.
  2. Why is our content not engaging to readers? Our content doesn’t fit readers’ needs and interests.
  3. Why can’t our content fit readers’ needs and interests? We don’t have much understanding of our readers.
  4. Why don’t we have much understanding of our readers? We haven’t conducted any research in this area.
  5. Why haven’t we conducted any research to understand our readers? We have no resources for research.

The solution – allocating more resources on the research to understand our readers.

Please note that we only apply vertical thinking to delve deep in one possible problem, which is unattractive content in this case. If you think there is another possible reason for declining traffic, you should do another set of 5 whys. By doing this, we can train up our logical thinking skills and so what we see from a problem does not stay at the superficial level.

2. Generating alternatives

After we define the root problem, it is time to find possible solutions. Here’s where we can use the lateral instead of learned, vertical thinking.[3] That means, rather than spending all of our energy and time on transforming one initial idea into a perfect solution, we should rather think of at least ten possible ones and write them down first.

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By doing so, we won’t draw the conclusion too early or limit our choice to the first few ideas that pop up in our minds, Instead, we postpone our decision making and make use of our creativity to generate potentially better options. Although it takes us more time in this stage, we’re more likely to come up with better solutions later on.

3. Evaluating and selecting alternatives

After generating possible solutions, it is time to select the best one. To make sure we make the right decision, we should list the pros and cons of each option and then compare them on the basis of cost and benefit. In this way, you are more able to make rational choice instead of being deceived by your unreliable biased judgement.

4. Implementing solutions

Although you have gone through 3 stages and take many factors into consideration to pick the best solution, you shouldn’t have the false hope that you solution is going to to be perfect. But it’d be good to implement your solution first and then keep evaluating its effectiveness and make adjustments afterwards. Then you have a clearer direction in mind of how to tackle your problem strategically.

Recommended Reading Materials

By now, you are equipped with the efficient problem solving techniques. But if you want to learn more to further improve your problem solving skills, here are two great books you can read for more insights:

Thinking, Fast and Slow

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    This book gives a magnificent insight into two types of thinking going on in our brains, and what conditions each. By giving us background to our behavior, the book helps us become better at understanding our programmed ways of dealing with problems so that we can hopefully find a more effective, unbiased ones.

    Problem Solving 101: A Simple Book for Smart People

      It is a practical, illustrated guide that teaches us critical thinking and resourcefulness in problem solving.

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      Reference

      More by this author

      Ana Erkic

      Social Media Consultant, Online Marketing Strategist, Copywriter, CEO and Co-Founder of Growato

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      Last Updated on July 21, 2021

      The Importance of Reminders (And How to Make a Reminder Work)

      The Importance of Reminders (And How to Make a Reminder Work)
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      No matter how well you set up your todo list and calendar, you aren’t going to get things done unless you have a reliable way of reminding yourself to actually do them.

      Anyone who’s spent an hour writing up the perfect grocery list only to realize at the store that they forgot to bring the list understands the importance of reminders.

      Reminders of some sort or another are what turn a collection of paper goods or web services into what David Allen calls a “trusted system.”[1]

      A lot of people resist getting better organized. No matter what kind of chaotic mess, their lives are on a day-to-day basis because they know themselves well enough to know that there’s after all that work they’ll probably forget to take their lists with them when it matters most.

      Fortunately, there are ways to make sure we remember to check our lists — and to remember to do the things we need to do, whether they’re on a list or not.

      In most cases, we need a lot of pushing at first, for example by making a reminder, but eventually we build up enough momentum that doing what needs doing becomes a habit — not an exception.

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      From Creating Reminders to Building Habits

      A habit is any act we engage in automatically without thinking about it.

      For example, when you brush your teeth, you don’t have to think about every single step from start to finish; once you stagger up to the sink, habit takes over (and, really, habit got you to the sink in the first place) and you find yourself putting toothpaste on your toothbrush, putting the toothbrush in your mouth (and never your ear!), spitting, rinsing, and so on without any conscious effort at all.

      This is a good thing because if you’re anything like me, you’re not even capable of conscious thought when you’re brushing your teeth.

      The good news is you already have a whole set of productivity habits you’ve built up over the course of your life. The bad news is, a lot of them aren’t very good habits.

      That quick game Frogger to “loosen you up” before you get working, that always ends up being 6 hours of Frogger –– that’s a habit. And as you know, habits like that can be hard to break — which is one of the reasons why habits are so important in the first place.

      Once you’ve replaced an unproductive habit with a more productive one, the new habit will be just as hard to break as the old one was. Getting there, though, can be a chore!

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      The old saw about anything you do for 21 days becoming a habit has been pretty much discredited, but there is a kernel of truth there — anything you do long enough becomes an ingrained behavior, a habit. Some people pick up habits quickly, others over a longer time span, but eventually, the behaviors become automatic.

      Building productive habits, then, is a matter of repeating a desired behavior over a long enough period of time that you start doing it without thinking.

      But how do you remember to do that? And what about the things that don’t need to be habits — the one-off events, like taking your paycheck stubs to your mortgage banker or making a particular phone call?

      The trick to reminding yourself often enough for something to become a habit, or just that one time that you need to do something, is to interrupt yourself in some way in a way that triggers the desired behavior.

      The Wonderful Thing About Triggers — Reminders

      A trigger is anything that you put “in your way” to remind you to do something. The best triggers are related in some way to the behavior you want to produce.

      For instance, if you want to remember to take something to work that you wouldn’t normally take, you might place it in front of the door so you have to pick it up to get out of your house.

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      But anything that catches your attention and reminds you to do something can be a trigger. An alarm clock or kitchen timer is a perfect example — when the bell rings, you know to wake up or take the quiche out of the oven. (Hopefully you remember which trigger goes with which behavior!)

      If you want to instill a habit, the thing to do is to place a trigger in your path to remind you to do whatever it is you’re trying to make into a habit — and keep it there until you realize that you’ve already done the thing it’s supposed to remind you of.

      For instance, a post-it saying “count your calories” placed on the refrigerator door (or maybe on your favorite sugary snack itself)  can help you remember that you’re supposed to be cutting back — until one day you realize that you don’t need to be reminded anymore.

      These triggers all require a lot of forethought, though — you have to remember that you need to remember something in the first place.

      For a lot of tasks, the best reminder is one that’s completely automated — you set it up and then forget about it, trusting the trigger to pop up when you need it.

      How to Make a Reminder Works for You

      Computers and ubiquity of mobile Internet-connected devices make it possible to set up automatic triggers for just about anything.

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      Desktop software like Outlook will pop up reminders on your desktop screen, and most online services go an extra step and send reminders via email or SMS text message — just the thing to keep you on track. Sandy, for example, just does automatic reminders.

      Automated reminders can help you build habits — but it can also help you remember things that are too important to be trusted even to habit. Diabetics who need to take their insulin, HIV patients whose medication must be taken at an exact time in a precise order, phone calls that have to be made exactly on time, and other crucial events require triggers even when the habit is already in place.

      My advice is to set reminders for just about everything — have them sent to your mobile phone in some way (either through a built-in calendar or an online service that sends updates) so you never have to think about it — and never have to worry about forgetting.

      Your weekly review is a good time to enter new reminders for the coming weeks or months. I simply don’t want to think about what I’m supposed to be doing; I want to be reminded so I can think just about actually doing it.

      I tend to use my calendar for reminders, mostly, though I do like Sandy quite a bit.

      More on Building Habits

      Featured photo credit: Unsplash via unsplash.com

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      Reference

      [1] Getting Things Done: Trusted System

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