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7 Ways to Improve Your Reputation as a Leader

7 Ways to Improve Your Reputation as a Leader

Your leadership reputation is critical to your success and the success of your venture. Your reputation is the overall quality or character as seen or judged by people in general. It is the recognition by other people of some characteristic or ability in you. It’s not what you think it is. Or should be.

For example, “She’ll always have my back.” Or “She’s only out for herself first.” Or, “What a jerk!”

These may not be nice things to say, socially appropriate, or politically correct. But they are what people say. And they are saying it about you. Quietly in their minds…over coffee with a colleague…and particularly after a couple of glasses of wine.

I met a leader the other day who bristled when I used the word “reputation” to describe how people may seen her in her workplace. She didn’t understand her power as it relates to her reputation.

Your reputation is what others unconsciously expect from you…before you walk in the room. And leaders have powerful reputations.

The most salient reason why leaders’ reputations are so powerful is because they have power over peoples’ lives.

Leaders control the rewards people get. They have control over unpleasant things in their peoples’ lives like a bad shift, a transfer, or even whether they remain with the organization. And they often control the salary people receive that pays their rent and feeds their families.

As Marshall Goldsmith says, “Amid all your list-making, organizing, and planning your next move, when was the last time you sat down and thought about your reputation?”

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Probably never. It’s not something we naturally do.

But it can be a very powerful thing to do.

You see it’s powerful because it helps you reduce blind spots in your leadership. And blind spots can be a killer.

You are creating the culture of your business or the group you work with from the moment you step into it. A simple but practical definition of culture that I like is “how we get things done.”

Not what’s in the policy book or the SOP guide. But how we get things done.

And so, let’s touch upon my previous examples.

  • If our fictitious leader’s reputation is: “She’ll always have my back,” then what do you think her people will do for her? They will have her back. They will go beyond the normal job description for her. In our business jargon these days we might say that she’ll likely have engaged employees.
  • But if the fictitious leader’s reputation is “She always looks out for herself first,” then it’s likely people will see her as a bit of dangerous ground. They won’t trust her. And it will be very hard for her to achieve her goals.

The danger is not knowing what your reputation is.

Working in the dark, so to speak.

You can’t control what people think about you but you can influence it. And your influence is determined by your actions. Your character as some would call it.

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But for you to change your reputation, if it needs changing, then you first need to be aware of it.

Bob Anderson and Bill Adams, authors of Mastering Leadership, say that leaders need to keep their promises, set the right strategic direction, keep the organization on track, execute efficiently, and to effectively lead the organization to produce results that sustain the business. And depending on where you sit within the organization you may be expected to set a vision that captures people’s imagination and provides inspiration, to engage employees in meaningful work, and, of course, model how people are treated and valued.

That’s a lot. And that is why leading is difficult.

But to meet these demands, leaders must increase both their competence and consciousness. This means being committed to their own personal development as well as being committed to developing the people they serve.

And one way to improve is to increase your awareness of the reputation you are creating around you.

As part of my work, I do executive coaching with leaders and I always use some form of assessment to help the leader increase their consciousness or awareness about themselves. How they are showing up in the workplace; not how they think they are showing up, but how others see them showing up.

And this, as you can imagine, can be quite complex.

The leader and I use this assessment to shine a light on their blind spots so that we can peer in. And that gives the leader the power to make a shift.

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If we don’t know what people are saying about us, we have no opportunity to change our behavior to influence our reputation

And feedback can help a leader increase their awareness of their reputation.

You can’t control what people think about you but you can influence it. And your influence is determined by your actions. What you say and do.

As Dan Rockwell says, “Good reputations are earned slowly and lost quickly. One major blunder outweighs many contributions.”

Here are the seven things you can do to help you with your reputation.

1. Find out what your reputation is. Ask people whom you trust. Send out a survey so people can answer anonymously. Get a colleague to ask around for you. Look for the truth.

2. Be thoughtful about what you want your reputation to be. Ask yourself, “How do I want to show up at work?” And then ask yourself why.

3. Find out what you are doing well to build a strong reputation and then deepen your strengths in what you do well. Your strengths will serve you well.

4. Find out what is holding you back. This is often based in some assumption we make about life and how to get things done. As a young guy, I carried the mistaken assumption that I needed to be liked. That was my number one goal. And wow was I wrong! It held me back in my career and inhibited me from getting good results. Thank goodness I’ve let that go.

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5. Now pick one way that you can let go of what’s holding you back. Something that will be big and powerful.

6. Get some accountability in your life around the changes you want to make. From both the strengthening side and the modifying side. If you don’t engage some accountability it won’t happen. I guess I shouldn’t say never but the odds are stacked strongly against you. Often I, as an executive coach, play the role of accountability partner with a leader. But it can be done in lots of other ways.

Declare what you are working on to others. Your boss, your peers, the people who report to you, your friends, and your family. Ask them what you could do immediately to make a difference. Thank them. Don’t get defensive.

7. Finally, assign a time in your schedule once a week for you to reflect on how you are doing. Leave the office or wherever you work. Go and sit by yourself in a coffee shop or go for a walk. Think about what you’ve set for your reputation goals, what you have done this week to achieve them, and what you’ve let slip. Trust me. Something will slip. We are human. And you are busy. Then recommit for the next week.

Almost everybody is a little nervous about getting some feedback about themselves. I was.

But it can be one of the most powerful tools to help you be a better leader and therefore have success in whatever is important to you.

I laughed when I saw an article the other day that referenced gaining and losing a reputation. I chuckled because you never lose a reputation. You change a reputation. For the better or worse.

And while you have different circumstances to deal with that significantly influence the successes of your ventures, only you control your reputation and the power it has on your leadership and its influence on the success of your work.

Featured photo credit: Pixabay via pixabay.com

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Published on January 7, 2021

How To Train Yourself When You Lack Attention To Details

How To Train Yourself When You Lack Attention To Details

Some people see the trees for the forest, and some see only the forest, meaning they lack strong attention to detail. But even if you’re one of the people who take a macro rather than a micro view, true professionalism requires balancing both.

If focusing on the fine points is not your forte, you will benefit from training yourself to pay attention to details. You will profit by saving yourself time, effort, money, and credibility.

Why Training Yourself in Attention to Details Pays Off

You add value to your organization when you make the effort to ensure that you performed your work thoroughly and effectively. This is why job postings often list “attention to details” among the required skills.

When you present your supervisor or client with well-completed, high-quality work the first time, it maximizes your value and minimizes wasted time. Detail-oriented people are also more adept at catching mistakes that could lead to costly blunders.

Moreover, attention to detail is an indicator of possessing other in-demand employee qualities, such as organization, thoroughness, and focus. In some professions, such as accounting, engineering, medical research, and more, you can only excel if you have trained yourself to pay attention to details.

In other professions, possessing strong attention to detail is the very quality that will get you promoted to a position where you will be asked to consider the big picture.

Finally, if you are the “go-to” details person, everyone else on the team can relax a bit. They know the project is in good hands and will likely throw you more projects as a reward. This will ultimately lead to your advancement.

3 Important Aspects of Becoming More Detail-Oriented

Here are the 3 important things you need to learn if you want to remedy your lack of attention to detail:

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  1. Respect deadlines
  2. Understand the work-flow plan
  3. Build in time to mess up

1. Respect Deadlines

Deadlines lend all projects a finish line. One smart idea is to take the given deadline and work backward from it, calculating when your piece of the project is due. Then, if you stick to the proscribed schedule for completing the mini-projects that you have, you will never miss a deadline.

One important note on this: It is smarter to stick to the deadline and turn in work that merits a “B+” than to blow the deadline with “A” work. Chances are, through revision and suggested changes from others on the team, you can bring up your B+ work to an A later. But if you disregard deadlines, you will lose the respect of your boss and fellow teammates.

2. Understand the Work-Flow Plan

Your team is developing work in conjunction with other teams who have projects and deadlines of their own. When you grasp the whole work-flow plan, you may be able to either add insight to the greater project or to your own smaller piece of it that others at the firm will consider valuable.

3. Build in Time to Mess Up

You can expect that “what can go wrong will go wrong.” Don’t overpromise on deadlines. Something likely will mess up, but when it does if you built in the time to fix it, those around you won’t freak out.

Chances are, you already give your attention to several details. Take heart. You can do this! You can overcome your lack of attention to detail and become more detail-oriented.

For starters, consider this: Most people take the time and put in extra effort into the activities or undertakings that matter to them most. Training yourself to become more detail-oriented can mean adopting a similar pattern of behavior.

Apply the same attention you give to your appearance. Are you a meticulous dresser? Do you pay attention to how you pair patterns and colors, and how you accessorize a particular outfit?

This is the same system to use when you lack attention to detail with your work. Give every item careful consideration so that each one contributes to the perfectly pieced-together whole.

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Assemble the ingredients the way you do when you cook. Cooking and baking from scratch require close attention to details as you measure and add each ingredient in sequence, and you time everything so that the meal comes together at the same time.

Similarly, your work product requires you to gauge whether all the ingredients have been added and that your final product is delivered on time.

Organize your business network like you do your social contacts. If you follow a broad base of friends and acquaintances on social media, you can apply similar skills to stay up-to-date on details associated with business acquaintances.

When you meet somebody who could be influential to your career or a resource for improving your skills, follow that person on social media. Respond to their posts to keep the lines of communication flowing.

12 Tips to Help You if You Lack Attention to Detail

Teaching yourself to take note of important details involves sharpening your perceptions and thinking ahead. The following tips will help you adopt these practices. Master these habits when training yourself to become detail-oriented.

1. Learn to Listen Well

You will pick up relevant information and needed nuance when you apply the skills of active listening. In conversations, train yourself to make eye contact, give your undivided attention to the speaker, and ask pertinent follow-up questions.

Training yourself to pay better attention to details in conversations includes learning to fully concentrate on what others have to say. If you find it hard, there’s no harm in taking notes on what they say.

2. Pay Attention to Social Cues

Make a point of noticing body language and facial expressions that provide insights into how others perceive a situation. Social cues offer details that give you an understanding of how words and actions impact others. The infamous character Michael Scott of the television show “The Office” epitomizes the consequences of not paying attention to others’ body language.[1]

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3. Follow Rules

Rules and protocols usually come about from lessons learned and are put in place to avoid further mishaps—whether from a safety or efficiency standpoint. If you’re given step-by-step procedures to follow, check them off as you go. Also, return to the rules at the project’s end just to make sure you adhered to them all.

4. Take Notes

Note-taking is a way to boost your retention and gives you something to refer back to when you need to keep track of pertinent details. You will also heighten your focus as you listen for relevant information. Review your notes shortly after the meeting or conversation and highlight the content that you intend to apply.

5. Prioritize What Needs Your Attention Now

When you have a full slate of work that demands your attention, take a few moments to sort assignments from most to least urgent. Keep a calendar, spreadsheet, or project planning software up-to-date with schedules and deadlines to help you stay organized.

As you tackle each urgent assignment, give it your full attention so no details are missed. Give yourself ample time—especially if you tend to be someone who waits until the last minute—as rushing can make you overlook important details.

6. Have a Detail-Oriented Assistant Check Your Work

If you lack attention to detail, then it makes sense to seek help from someone detail-oriented. If you have this option, take advantage of it. Two sets of eyes are better than one. Just be sure to credit your assistant for their help once the project is completed.

7. Learn the Rules of Writing Well

English is a difficult language, and grammar, punctuation, and spelling can all sabotage you unless you pay attention to detail. When in doubt, look it up. Free to use website services such as Grammarly can help.

8. Proofread Before You Hit Send

Nothing is perfect in its first draft. If you lack attention to detail, then put in the extra effort before submitting things. Before you send off any written work, check carefully not only for misspellings and incomplete sentences but also for improper tone, inappropriate colloquialisms, and inconsistent formatting. When your written communications are error-free, they will have their intended impact.

9. Minimize Distractions

It is impossible to stay focused when colleagues carry on conversations nearby or your mobile notifications ding you throughout the day. Do your best to limit distractions.

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If you are working where there is a lot of noise or side activity, try wearing noise-canceling headphones or seeking out a quiet corner. Disable your notifications when you need to focus, and resolve to only check them after you have completed your assignment.

10. Take Breaks

It may sound counter-intuitive to stop and take a walk, but it’s necessary. Walk away from the screen. Moving from one task to the next across the span of your workday is a recipe for brain fatigue. Give your brain a recess time when you come to a natural stopping place or after you complete one project and before you start the next. These short pauses are necessary for sorting through all the details needed for coming up with successful solutions.

11. Make Time for Reflection

At the end of a workday, take a few minutes to go over the day’s events in your mind. What was said or relayed in conversations? What is the status of the projects you worked on? What else occurred that you should pay attention to? Could there have been any details you might have missed that you should address tomorrow?

12. Keep a Detailed To-Do List

This simple organizational tool is your best ally for getting your work done on time and for paying attention to the details. If you are pressed for time (and who isn’t?), write your list to coordinate with dayparts.

Allot a certain number of hours to complete each task, do it, and then check it off. Nothing feels more rewarding than completing all the tasks on your list. But if you can’t finish them, then carry them over to the following day.

Final Thoughts

Details may seem small, but they can become a lot larger when they are overlooked. If you know you lack attention to detail, commit to training yourself to embrace the many facets that can help you consistently excel in the tasks you set out to accomplish.

When you begin to catch your mistakes in advance or apply the tidbits of information you gathered from paying close attention, you will know that you have trained yourself in the fundamentals of becoming detail-oriented. After that, you should start hearing the phrase “Great job!” more often.

More Tips on Boosting Your Attention to Detail

Featured photo credit: Cristina Gottardi via unsplash.com

Reference

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