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5 Indispensable Qualities of a Great Leader

5 Indispensable Qualities of a Great Leader

You’ve seen them. Effectively directing the flow of a group activity. All eyes eagerly upon them for guidance and inspiration as they speak or move or…heck, just stand there. Something about their energy is magnetic. So much so, people feel compelled to follow. And this is in preschool.

Some people were born leaders. It’s a fact. No one taught that two-year-old to be the ambassador of the crayons. And yet she takes it upon herself to be just that. Divvying out the amounts she deems appropriate to her fellow toddlers. The good leader will be fair. The bad leader will give the broken ones to the boy who keeps crying for his mother.

Today’s focus is on the good leader, the benefits and how anyone can be one, whether naturally appointed or not. Solid leadership has far reaching effects for both the leader and everyone they come in contact with. Good leaders are essential to the success of most everything  as they not only make for productive and loyal employees, but they also contribute to happy households, healthy friendship circles and enhance truly any social human experience from the PTA to the President.

The truth is this. People who always manage to be in charge in whatever situation do possess some distinctive inherent leadership qualities. And while not everyone may have been born with the scepter to rule the masses, these known characteristics of a leader are available to anyone with the desire to learn.

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Confidence Not Conceit

how to become a better leader

    Leaders, real leaders, don’t think they can do it. They know they can. People who tend to make their way to the top have little to no self-doubt. They are confident in their ability, believe they have something to offer and generally feel they can do a better job than the next guy. This is the healthy confidence a leader possesses.

    Leadership is a position of power, however, so there is always a danger of it going to one’s head. This could be the difference between a good and not so great leader. A good leader knows they are not perfect, which is part and parcel to their other good leadership characteristics. In the workplace, you can bet employees notice confidence levels when they must answer to someone  on a daily basis. If a leader doesn’t exude it, he surely will begin to lose his loyal following. On the flip side, a leader with an overly-inflated ego and an inability to admit fault could encourage harbored resentment and even eventual mutiny.

    If you’re looking to learn how to become a better leader, this is perhaps going to be the most important thing you need to keep in mind.

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    Know Your People/Know Yourself

    No, not just their names and birth dates. Leaders, good leaders, understand who they are leading. What are they about, what are their skills, what are their strong points, what are their goals and needs? In a family, a father knows his kids and treats them as individuals, knowing instinctively how they best fit in and contribute to the family.

    At work, people in leadership roles must pay attention to personalities and strengths and listen to people’s needs and goals. Then they can utilize them in a way that both the employees and the company wins. This also requires the leader take personal inventory to identify their own weaknesses and shortcomings and then draw on the strengths of others by the art of delegating.  A good leader, with good leadership skills, knows how to delegate effectively like this, based on his understanding of himself and his people.

    Communication is Key

    leadership qualities

      Johnny tells Brandy she’s a great skateboarder but not to ride on the asphalt because she could fall since she isn’t that experienced. Brandy nods her head, bats her eyes (hee hee) and happily rides it somewhere else. Johnny, the leader of the group, communicated to his friend why she shouldn’t do something. Instead of getting annoyed, she appreciated it.

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      This is the demeanor of a good leader. Clear communication is essential. A good leader not only reprimands but gives positive, constructive feedback. Everyone needs to hear they did a good job on something. There is no better motivation to keep up the good work. Great leaders have this figured out. In addition, they should in turn encourage honest, non-consequential feedback from their employees.  Leaders may have to train themselves to not get defensive and take it personally — to look at negative feedback as a way to not only self-improve but set an example of how to handle constructive criticism like a boss (no pun intended of course).

      Take the Blame

      As the leader, you’re running the ship. So when something goes wrong, blame yourself. Everyone is looking to you and there is power in taking responsibility. Such a display of accountability will speak volumes and set the perfect example for others to do the same should things go awry.  It’s an excellent show of a leader’s  trustworthiness and integrity. From there, solutions can be found and prevention can be put in place. Taking the blame.  It’s very empowering.

      Maintain a Sense of Humor

      Maintain a Sense of Humor

        It’s just good form. Far too much can go wrong in life – in relationships, at home, at work. Without humor, people could be crying 24/7. But if those in charge can laugh about most things, what a relief for the rest of the crew. There is probably no better way for a leader to create a bond with those reporting to them than to maintain a sense of humor.

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        It dispels tensions, makes things comfortable and opens up lines of communication. It increases staff morale which of course increases productivity in the workplace. Plus, it’s just fun. And who doesn’t want to have fun? Leaders with senses of humor typically develop devout followings because even in the face of crisis, they can count on their leader to diffuse the situation with a good laugh.

        When it comes to developing good leadership qualities, most people hardly focus on this quality. However, it’s certainly a very important one and hence something you must work on.

        You Can Do It

        Bottom line is anyone can be a leader. Just believe you can be without a doubt, understand your people, talk to them about what’s good and bad, teach them accountability by example and be willing to laugh it off if occasionally  they (or you) screw up. Any questions?

        Featured photo credit: Nurturing leadership in the outsourcing industry via wns.com

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        Last Updated on November 26, 2020

        How Relationships Building Helps Achieve Career Success

        How Relationships Building Helps Achieve Career Success

        As playwright Wilson Mizner supposedly said all the way back in the 1930s,

        “Be kind to everyone on the way up; you will meet the same people on the way down.”

        The adage is the perfect prototype for relationship building in 2020, although we may want to expand Mizner’s definition of “kind” to include being helpful, respectful, grateful, and above all, crediting your colleagues along the way.

        5 Ways to Switch on Your Relationship Building Magnetism

        Relationship building does not come easily to all. Today’s computer culture makes us more insular and less likely to reach out—not to mention our new work-from-home situation in which we are only able to interact virtually. Still, relationship building remains an important part of career engagement and success, and it gets better with practice.

        Here are five ways you can strengthen your relationships:

        1. Advocate for Other’s Ideas

        Take the initiative to speak up in support of other team members’ good ideas. Doing so lets others know that the team’s success takes precedence over your needs for personal success. Get behind any colleague’s innovative approach or clever solution and offer whatever help you can give to see it through. Teammates will value your vote of confidence and your support.

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        2. Show Compassion

        If you learn that someone whom you work with has encountered difficult times, reach out. If it’s not someone you know well, a hand-written card expressing your sympathy and hopes for better times ahead could be an initial gesture. If it’s someone with whom you interact regularly, the act could involve offering to take on some of the person’s work to provide a needed reprieve or even bringing in a home-cooked dish as a way to offer comfort. The show of compassion will not go unnoticed, and your relationship building will have found a foothold.

        3. Communicate Regularly

        Make an effort to share any information with team members that will help them do their jobs more effectively. Keeping people in the loop says a lot about your consideration for what others need to deliver their best results.

        Try to discover the preferred mode of communication for each team member. Some people are fine relying on emails; others like to have a phone conversation. And once we can finally return to working together in offices, you may determine that face-to-face updates may be most advantageous for some members.

        4. Ask for Feedback

        Showing your willingness to reach out for advice and guidance will make a positive impression on your boss. When you make it clear that you welcome and can accept pointers, you display candor and trust in what opinions your superior has to offer. Your proclivity towards considering ways of improving your performance and strengthening any working interactions will signal your strong relationship skills.

        If you are in a work environment where you are asked to give feedback, be generous and compassionate. That does not mean being wishy-washy. Try always to give the type of feedback that you wouldn’t mind receiving.

        5. Give Credit Where It’s Due

        Be the worker who remembers to credit staffers with their contributions. It’s a surprisingly rare talent to credit others, but when you do so, they will remember to credit you, and the collective credit your team will accrue will be well worth the effort.

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        How Does Relationship Building Build Careers?

        Once you have strengthened and deepened your relationships, here are some of the great benefits:

        Work Doesn’t Feel So Much Like Work

        According to a Gallup poll, when you have a best friend at work, you are more likely to feel engaged with your job. Work is more fun when you have positive, productive relationships with your colleagues. Instead of spending time and energy overcoming difficult personalities, you can spend time enjoying the camaraderie with colleagues as you work congenially on projects together. When your coworkers are your friends, time goes by quickly and challenges don’t weigh as heavily.

        You Can Find Good Help

        It’s easier to ask for assistance when you have a good working relationship with a colleague. And with office tasks changing at the speed of technology, chances are that you are going to need some help acclimating—especially now that work has gone remote due to the COVID-19 pandemic.

        Much of relationship building rests on your genuine expressions of appreciation toward others. Showing gratitude for another’s help or for their willingness to put in the extra effort will let them know you value them.

        Mentors Come Out of the Woodwork

        Mentors are proven to advance your professional and career development. A mentor can help you navigate how to approach your work and keep you apprised of industry trends. They have a plethora of experience to draw from that can be invaluable when advising you on achieving career success and advancement.

        Mentors flock to those who are skilled at relationship building. So, work on your relationships and keep your eyes peeled for a worthy mentor.

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        You Pull Together as a Team

        Great teamwork starts with having an “abundance mentality” rather than a scarcity mentality. Too often, workers view all projects through a scarcity mentality lens. This leads to office strife as coworkers compete for their piece of the pie. But in an abundance mentality mode, you focus on the strengths that others bring rather than the possibility that they are potential competitors.

        Instead, you can commit relationship building efforts to ensure a positive work environment rather than an adversarial one. When you let others know that you intend to support their efforts and contribute to their success, they will respond in kind. Go, team!

        Your Network Expands and So Does Your Paycheck

        Expand your relationship building scope beyond your coworkers to include customers, suppliers, and other industry stakeholders. Your extra efforts can lead to extra sales, a more rewarding career, and even speedy professional advancement. And don’t overlook the importance of building warm relationships with assistants, receptionists, or even interns.

        Take care to build bridges, not just to your boss and your boss’s boss but with those that work under you as well. You may find that someone who you wouldn’t expect will put in a good word for you with your supervisor.

        Building and maintaining good working relationships with everyone you come in contact with can pay off in unforeseen ways. You never know when that underling will turn out to be the company’s “golden child.” Six years from now you may be turning to them for a job. If you have built up a good, trusting work relationship with others along your way, you will more likely be considered for positions that any of these people may be looking to fill.

        Your Job Won’t Stress You Out

        Study shows that some 83 percent of American workers experience work-related stress.[1] Granted, some of that stress is now likely caused by the new pandemic-triggered workplace adjustments, yet bosses and management, in general, are reportedly the predominant source of stress for more than one-third of workers.

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        Having meaningful connections among coworkers is the best way to make work less stressful. Whether it is having others whom to commiserate with, bounce ideas off, or bring out your best performance, friendships strengthen the group’s esprit de corps and lower the stress level of your job.

        Your Career Shines Bright

        Who would you feel better about approaching to provide a recommendation or ask for promotion: a cold, aloof boss with whom you have only an impersonal relationship or one that knows you as a person and with whom you have built a warm, trusting relationship?

        Your career advancement will always excel when you have a mutual bond of friendship and appreciation with those who can recommend you. Consider the plug you could receive from a supervisor who knows you as a friend versus one who remains detached and only notices you in terms of your ability to meet deadlines or attain goals.

        When people fully know your skills, strengths, personality, and aspirations, you have promoters who will sing your praises with any opportunity for advancement.

        Final Thoughts

        At the end of the day, it is “who you know” not “what you know.” When you build relationships, you build a pipeline of colleagues, work partners, team members, current bosses, and former bosses who want to help you—who want to see you succeed.

        At its core, every business is a people business. Making a point to take the small but meaningful actions that build the foundation of a good relationship can be instrumental in cultivating better relationships at work.

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        Featured photo credit: Adam Winger via unsplash.com

        Reference

        [1] The American Institute of Stress: 42 Worrying Workplace Stress Statistics

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