“How others treat the CEO says nothing, they say. But how others treat the waiter is like a magical window into the soul.” – Del Jones, USA Today
“The Waiter Rule“, suggests that how we treat waiters and waitresses can reveal a lot about our personality. The majority of CEO’s are in agreement with this (and let’s be honest, they don’t agree on much).
Such is the consensus that it has become a common interview tactic. Au Bon Pain co-founder Ron Shaich, now CEO of Panera Bread, mentions that when candidates are being interviewed for executive positions he will ask his assistant how they treated her. Being rude and demanding in these instances is often an indicator that such individuals are not team players.Advertising
Furthermore, according to Dr. Frederic Neuman of Psychology Today, how people treat waiters should be considered when choosing a future partner.
How people treat serves then can reveal a lot about one’s personality. There is no question about it. To fully understand the personality traits, one needs to look at two opposite ends of the spectrum, those that treat waiters well and those that don’t. From each behaviour certain personality traits can be infered. This is done this by looking at five categories.
Watch out for people who have a situational value system
“Watch out for people who have a situational value system, who can turn the charm on and off depending on the status of the person they are interacting with” – Raytheon, CEO, Bill Swanson
A persons value system is revealed through their behaviour. Values are something that ultimately determine behaviour and influence the choices people make. Many people have what is known as a situational value system. People with such a value system will treat a waiter badly simply because they perceive the waiter to be in a sub-ordinate role. Their character is constantly changing based on status. It is conditional.
On the other hand, those without a situational value system treat peope well on every possible occasion. Their behaviour is unconditional. Their behaviour is not constantly changing.
They accept that every person has a story. The waiter or waitress might be the sole breadwinner, or perhaps they are working two jobs. Maybe they are paying for their studies. Whatever the situation, this type of person remains cognizant of the fact that all humans are equal.Advertising
Judging vs Understanding Nature
Those that treat waiters poorly the majority of the time have a judging personality. They see the waiter as inferior based on their job role. They speak to the waiter in a condescending manner. Perhaps even snapping their fingers to get the waiters attention.
Those that treat waiters well recognise that everyone has a story to share, not judging a book by it’s cover. They have an understanding nature.
People who are rude to waiters are not team players
Those people who are rude to waiters and speak in a condescending manner tend to not be collaborative. They are not team players.Advertising
Treating servers as equal and always being kind is a signal that they are a team player. Such people will not demand things of others. They show respect and receive this respect in turn.
People who are rude to waiters are not great leaders
Being rude to a waiter indicates that a person cannot earn respect easy. Rather such individuals demand it. This is not a characterstic that one would look for in a leader.
For those on the other end of the spectrum earning respect is easy. This places these people in an ideal position to lead. Indeed how you treat waiters at your local restaurant is something that is discussed in depth in the USA article, with specific reference to it being an indicator of your ability to lead people.Advertising
People who treat servers with kindness are compassionate and empathetic
Treating waiters poorly is a sign of a lack of compassion and empathy. On the flip side treating waiters with kindess reveals a persons unconditional compassion and empathy for people as a whole. Not subject to conditions.
Everyone is equal
The behaviors we engage in with waitresses and waiters, how we interact with them, and how we treat them can reveal a lot about a person’s personality. It is important to be cognizant of one’s behavior. Everyone is human. Everyone is equal, no matter the perceived status of their job or role.
Last Updated on July 18, 2019
What Makes People Happy? 20 Secrets of “Always Happy” People
Some people just seem to float through life with a relentless sense of happiness – through the toughest of times, they’re unfazed and aloof, stopping to smell the roses and drinking out of a glass half full.
They may not have much to be happy about, but the simplicity behind that fact itself may make them happy.
It’s all a matter of perspective, conscious effort and self-awareness. Listed below are a number of reasons why some people are always happy.
1. They Manage Their Expectations
They’re not crushed when they don’t get what they want – or misled into expecting to get the most out of every situation. They approach every situation pragmatically, hoping for the best but being prepared for the worst.
2. They Don’t Set Unrealistic Standards
Similar to the last point, they don’t live their lives in a constant pursuit towards impossible visions of perfection, only to always find themselves falling short of what they want.
3. They Don’t Take Anything for Granted
Happiness rests with feeling fulfilled – those who fail to stop and appreciate what they have every now and again will never experience true fulfillment.
4. They’re Not Materialistic
There are arguing viewpoints on whether or not money can really buy happiness; if it can, then we know from experience that we can never be satisfied because there will always be something newer or better that we want. Who has ever had enough money?
5. They Don’t Dwell
They don’t sweat the small things or waste time worrying about things that don’t really matter at the end of the day. They don’t let negative thoughts latch onto them and drain them or distract them. Life’s too short to worry.
6. They Care About Themselves First
They’re independent, care for themselves and understand that they must put their needs first in order to accommodate the needs of others.
They indulge, aim to get what they want, make time for themselves and are extremely self-reliant.
7. They Enjoy the Little Things
They stop to smell the roses. They’re accustomed to find serenity when it’s available, to welcome entertainment or a stimulating discussion with a stranger when it crosses their path. They don’t overlook the small things in life that can be just as important.
8. They Can Adapt
They’re not afraid of change and they work to make the most out of new circumstances, good or bad. They thrive under pressure, are not overwhelmed easily and always embrace a change of pace.
9. They Experiment
They try new things, experience new flavors and never shy away from something they have yet to experience. They never order twice from the same menu.
10. They Take Their Time
They don’t unnecessarily rush through life. They work on their own schedule to the extent that they can and maneuver through life at their own relaxing pace.
11. They Employ Different Perspectives
They’re not stuck in one perspective; a loss can result in a new opportunity, hitting rock bottom can mean that there’s no where to go but up.
12. They Seek to Learn
Their constant pursuit of knowledge keeps them inspired and interested in life. They cherish information and are on a life-long quest to learn as much as they can.
13. They Always Have a Plan
They don’t find themselves drifting without purpose. When something doesn’t go as planned, they have a plan for every letter in the alphabet to fall back on.
14. They Give Respect to Get It
They are respectful and, in turn, are seen as respectable; the respect they exude earns them the respect they deserve.
15. They Consider Every Opportunity
They always have their eyes open for a new road, a new avenue worth exploring. They know how to recognize opportune moments and pounce on them to make the most of every situation. Success is inevitable for them.
16. They Always Seek to Improve
Perpetual self-improvement is the key towards their ongoing thirst for success. Whatever it is they do, they take pride in getting better and better, from social interactions to mundane tasks. Their pursuit at being the best eventually materializes.
17. They Don’t Take Life Too Seriously
They’re not ones to get offended easily over-analyze or complicate matters. They laugh at their own faults and misfortunes.
18. They Live in the Moment
They don’t live for tomorrow or dwell on what may have happened yesterday. Every day is a new opportunity, a new chapter. They live in the now, and in doing so, get the most out of every moment.
You can learn how to do so too: How to Live in the Moment and Stop Worrying About the Past or Future
19. They Say Yes
Much more often than they say no. They don’t have to be badgered to go out, don’t shy away from new opportunities or anything that may seem inconvenient.
20. They’re Self-Aware
Most important, they’re wholly aware of themselves. They self-reflect and are conscious of their states of mind. If somethings bothering them, they fix it.
We’re all susceptible to feeling down every now and again, but we are all equipped with the necessary solutions that just have to be discovered.
Lack of confidence, inability to feel fulfilled, and susceptibility to stress are all matters that can be controlled through the way we handle our lives and perceive our circumstances.
The main philosophy employed by the happiest includes the idea that life’s simply too short: life’s too short to let things get you down, to take things for granted, to pursue absolute and unrealistic perfection.
For some, employing these characteristics is a second nature – they do it without knowing. For others, a conscious effort must be put forth every now and again. Self-Awareness is key.
More About Happiness
- How to Get Motivated and Be Happy Every Day When You Wake Up
- How to Be Happy Again: 13 Simple Ways to Shake off Sadness Now
- How to Be Happy: Why Pursuing Happiness Will Make You Unhappy
Featured photo credit: Charles Postiaux via unsplash.com