“How others treat the CEO says nothing, they say. But how others treat the waiter is like a magical window into the soul.” – Del Jones, USA Today
“The Waiter Rule“, suggests that how we treat waiters and waitresses can reveal a lot about our personality. The majority of CEO’s are in agreement with this (and let’s be honest, they don’t agree on much).
Such is the consensus that it has become a common interview tactic. Au Bon Pain co-founder Ron Shaich, now CEO of Panera Bread, mentions that when candidates are being interviewed for executive positions he will ask his assistant how they treated her. Being rude and demanding in these instances is often an indicator that such individuals are not team players.Advertising
Furthermore, according to Dr. Frederic Neuman of Psychology Today, how people treat waiters should be considered when choosing a future partner.
How people treat serves then can reveal a lot about one’s personality. There is no question about it. To fully understand the personality traits, one needs to look at two opposite ends of the spectrum, those that treat waiters well and those that don’t. From each behaviour certain personality traits can be infered. This is done this by looking at five categories.
Watch out for people who have a situational value system
“Watch out for people who have a situational value system, who can turn the charm on and off depending on the status of the person they are interacting with” – Raytheon, CEO, Bill Swanson
A persons value system is revealed through their behaviour. Values are something that ultimately determine behaviour and influence the choices people make. Many people have what is known as a situational value system. People with such a value system will treat a waiter badly simply because they perceive the waiter to be in a sub-ordinate role. Their character is constantly changing based on status. It is conditional.
On the other hand, those without a situational value system treat peope well on every possible occasion. Their behaviour is unconditional. Their behaviour is not constantly changing.
They accept that every person has a story. The waiter or waitress might be the sole breadwinner, or perhaps they are working two jobs. Maybe they are paying for their studies. Whatever the situation, this type of person remains cognizant of the fact that all humans are equal.Advertising
Judging vs Understanding Nature
Those that treat waiters poorly the majority of the time have a judging personality. They see the waiter as inferior based on their job role. They speak to the waiter in a condescending manner. Perhaps even snapping their fingers to get the waiters attention.
Those that treat waiters well recognise that everyone has a story to share, not judging a book by it’s cover. They have an understanding nature.
People who are rude to waiters are not team players
Those people who are rude to waiters and speak in a condescending manner tend to not be collaborative. They are not team players.Advertising
Treating servers as equal and always being kind is a signal that they are a team player. Such people will not demand things of others. They show respect and receive this respect in turn.
People who are rude to waiters are not great leaders
Being rude to a waiter indicates that a person cannot earn respect easy. Rather such individuals demand it. This is not a characterstic that one would look for in a leader.
For those on the other end of the spectrum earning respect is easy. This places these people in an ideal position to lead. Indeed how you treat waiters at your local restaurant is something that is discussed in depth in the USA article, with specific reference to it being an indicator of your ability to lead people.Advertising
People who treat servers with kindness are compassionate and empathetic
Treating waiters poorly is a sign of a lack of compassion and empathy. On the flip side treating waiters with kindess reveals a persons unconditional compassion and empathy for people as a whole. Not subject to conditions.
Everyone is equal
The behaviors we engage in with waitresses and waiters, how we interact with them, and how we treat them can reveal a lot about a person’s personality. It is important to be cognizant of one’s behavior. Everyone is human. Everyone is equal, no matter the perceived status of their job or role.
Last Updated on November 15, 2018
Success In Reaching Goals Is Determined By Mindset
What do you think it takes to achieve your goals? Hard work? Lots of actions? While these are paramount to becoming successful in reaching our goals, neither of these are possible without a positive mindset.
As humans, we naturally tend to lean towards a negative outlook when it comes to our hopes and dreams. We are prone to believing that we have limitations either from within ourselves or from external forces keeping us from truly getting to where we want to be in life. Our tendency to think that we’ll “believe it when we see it” suggests that our mindsets are focused on our goals not really being attainable until they’ve been achieved. The problem with this is that this common mindset fuels our limiting beliefs and shows a lack of faith in ourselves.
The Success Mindset
Success in achieving our goals comes down to a ‘success mindset’. Successful mindsets are those focused on victory, based on positive mental attitudes, empowering inclinations and good habits. Acquiring a success mindset is the sure-fire way to dramatically increase your chance to achieve your goals.
The idea that achieving our goals comes down to our habits and actions is actually a typical type of mindset that misses a crucial point; that our mindset is, in fact, the determiner of our energy and what actions we take. A negative mindset will tend to create negative actions and similarly if we have a mindset that will only set into action once we see ‘proof’ that our goals are achievable, then the road will be much longer and arduous. This is why, instead of thinking “I’ll believe it when I see it”, a success mindset will think “I’ll see it when I believe it.”
The Placebo Effect and What It Shows Us About The Power of Mindset
The placebo effect is a perfect example of how mindset really can be powerful. In scientific trials, a group of participants were told they received medication that will heal an ailment but were actually given a sugar pill that does nothing (the placebo). Yet after the trial the participants believed it’s had a positive effect – sometimes even cured their ailment even though nothing has changed. This is the power of mindset.
How do we apply this to our goals? Well, when we set goals and dreams how often do we really believe they’ll come to fruition? Have absolute faith that they can be achieved? Have a complete unwavering expectation? Most of us don’t because we hold on to negative mindsets and limiting beliefs about ourselves that stop us from fully believing we are capable or that it’s at all possible. We tend to listen to the opinions of others despite them misaligning with our own or bow to societal pressures that make us believe we should think and act a certain way. There are many reasons why we possess these types of mindsets but a success mindset can be achieved.
How To Create a Success Mindset
People with success mindsets have a particular way of perceiving things. They have positive outlooks and are able to put faith fully in their ability to succeed. With that in mind, here are a few ways that can turn a negative mindset into a successful one.
1. A Success Mindset Comes From a Growth Mindset
How does a mindset even manifest itself? It comes from the way you talk to yourself in the privacy of your own head. Realising this will go a long way towards noticing how you speak to yourself and others around you. If it’s mainly negative language you use when you talk about your goals and aspirations then this is an example of a fixed mindset.
A negative mindset brings with it a huge number of limiting beliefs. It creates a fixed mindset – one that can’t see beyond it’s own limitations. A growth mindset sees these limitations and looks beyond them – it finds ways to overcome obstacles and believes that this will result in success. When you think of your goal, a fixed mindset may think “what if I fail?” A growth mindset would look at the same goal and think “failures happen but that doesn’t mean I won’t be successful.”
There’s a lot of power in changing your perspective.
2. Look For The Successes
It’s really important to get your mind focused on positive aspects of your goal. Finding inspiration through others can be really uplifting and keep you on track with developing your success mindset; reinforcing your belief that your dreams can be achieved. Find people that you can talk with about how they achieved their goals and seek out and surround yourself with positive people. This is crucial if you’re learning to develop a positive mindset.
3. Eliminate Negativity
You can come up against a lot of negativity sometimes either through other people or within yourself. Understanding that other people’s negative opinions are created through their own fears and limiting beliefs will go a long way in sustaining your success mindset. But for a lot of us, negative chatter can come from within and these usually manifest as negative words such as can’t, won’t, shouldn’t. Sometimes, when we think of how we’re going to achieve our goals, statements in our minds come out as negative absolutes: ‘It never works out for me’ or ‘I always fail.’
When you notice these coming up you need to turn them around with ‘It always works out for me!’ and ‘I never fail!’ The trick is to believe it no matter what’s happened in the past. Remember that every new day is a clean slate and for you to adjust your mindset.
4. Create a Vision
Envisioning your end goal and seeing it in your mind is an important trait of a success mindset. Allowing ourselves to imagine our success creates a powerful excitement that shouldn’t be underestimated. When our brain becomes excited at the thought of achieving our goals, we become more committed, work harder towards achieving it and more likely to do whatever it takes to make it happen.
If this involves creating a vision board that you can look at to remind yourself every day then go for it. Small techniques like this go a long way in sustaining your success mindset and shouldn’t be dismissed.
An Inspirational Story…
For centuries experts said that running a mile in under 4 minutes was humanly impossible. On the 6th May 1954, Rodger Bannister did just that. As part of his training, Bannister relentlessly visualised the achievement, believing he could accomplish what everyone said wasn’t possible…and he did it.
What’s more amazing is that, as soon as Bannister achieved the 4-minute mile, more and more people also achieved it. How was this possible after so many years of no one achieving it? Because in people’s minds it was suddenly possible – once people knew that it was achievable it created a mindset of success and now, after over fifty years since Bannister did the ‘impossible’, his record has been lowered by 17 seconds – the power of the success mindset!