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From Developer to Manager

From Developer to Manager

Yesterday you were responsible for managing the bits and bytes of your life that constitute the code you created. Today you are responsible for a group of people’s well-being, their career growth and yes, their code.

That’s right, you have ascended to the level of leadership where it’s more than jumping in to save the project and lead the team through the late night battles, more than volunteering for the really tough project and what’s more you cannot go into the cave when something needs to get done by you, the one-person tiger team.

Today, you are the face that your team will look to for guidance, leadership and tutelage.

Do your shoulders feel a little heavy right now? Did you think it was going to be an all “let’s keep writing code as a team” and “if we keep our collective heads down we’ll all be happy” type of thing? What about when people start to irritate one another? Were you hoping to slide between them to get to the espresso machine?

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Getting started as a new Development Manager is a daunting task – yes, it IS a daunting task not CAN BE – it takes a lot of work to do it right and do it well. I remember my first day, after it was announced I was a newly minted manager of a new team. A slew of emails flew into my inbox from HR – objective reviews, manager meetings, training requests, etc, etc – and I was dying for guidance on what to do next, how to get started, where to start!

My Director sent me a great email, which sadly I’ve lost, but hopefully the spirit remains true here with some added thoughts of my own.But make no mistake, the position might be Manager, but the path is Leadership. If you want to be great, be a leader, if you want to be good, be a manager.

It’s about the People

If you think your new role is about shipping code, then you are sorely mistaken – that is for the Team Lead. The Manager is focussed on the people more than the code – the people are who think of, create, imagine and deliver the code – without the people, you have no code, no product. You need to focus on building a great team because a great team is what begets a great product. Was your team handed to you? No picksies?

No problem, now it’s time to figure out who does what, how, what they are good at, where they need help and how you can help them. I have sat down with many people over the years and every interaction is always different, and always has to be. A great way to interact with your team is via monthly one-on-one’s. It doesn’t have to be formal, they work better if they are not. The value is you give each person time to sit down with you, they pick your brain, you pick theirs, you adjust your plans, rinse and repeat.

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Your Team is not a Factory

It is very easy to fall into the trap of thinking that you are now running a production factory focussed on the delivery of goods and services to the world. Yes you write code, yes you deliver software (or perhaps some other good) but how you deliver this is just as important. The greatest part about being a developer is the creativity to imagine new approaches to the resolution of problems.

If you take over all the fun design stuff or give it to someone else to do, you are taking that element of fun away from your team. Every job has an element of fun to it and in software this is the greatest part – coming up with new ideas, leveraging new frameworks, trying out new ideas.

As their leader, you should be very concerned when you see the number of new ideas from your team dropping because it means they aren’t engaged, don’t feel empowered and even worse are simply going through the motions to get their work done. Don’t turn your team into a factory, focussed on producing code by certain dates, turn them into a team that churns out great ideas month over month. Those ideas will win every day.

Be Open

It is okay to not know everything. Newsflash – you don’t, I don’t – we only know what we can know. You don’t have to be the perfect leader for your team, whether you’ve been on the job for a few days or few years, there is no threshold for perfection. Be honest with your team on what you know, where things are at, what is next, what you are unsure of, where you need some help and clarification on.

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These are all great ways to show your humanity to your team. Sometimes you can’t tell them everything, sometimes you can only tell some people bits and pieces, but be open and honest on what you can share. The most rewarding response from a team is when you are open and they rally beside you to help you through it.

Help them Leap

So now you’ve met everyone, found out their likes and dislikes, what works, what doesn’t, where they want to go and don’t – now you need to think of how to grow them. Think of your team as plants and you want to grow them into trees. How do you do that? You listen to what they want to do, where they want to go, you look at where the company is and where it wants to go and you help them build those career paths.

“Waiting for someone to die” to take their position is not a career path, that is a career line, where they have abdicated themselves to waiting behind you (or someone else) to wait for their career to happen. There is always a path, there is always a direction, but not everyone can see it – and that is where your job is so critical.

Trust

This seems obvious right? Trust your team to do the right thing. Make the right call. Step up to the plate when you are not there. My biggest “tip of the hat” has always come when I’ve taken sick for a big meeting, presentation, deployment, etc only to come in the next day and see it went off without a hitch. Where I thought I was a linchpin, I wasn’t.

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The team realized the importance of what needed to be done (because I was open), they might not have known what was to be done today but they came up with some ideas to make it happen (because they are not a factory), they weren’t afraid to jump in and try something new (because they know how to leap) and they knew they could handle this (because we discuss more than their work) and THEY MADE IT HAPPEN.

Trust does not happen over night, it evolves, it grows, to get there you need to focus on honing your skills on the above traits to make it happen, each day, with each person, fostering that consistent message so you can get there.

A Culture Aside

You want to have a great culture like Hubspot or Valve or some other culture child of the day? Fantastic. Was that built overnight? No. Culture is not a transplant process, just as you cannot transplant someone’s soul into another person’s body. You can transplant parts and pieces but not the raison d’etre. It’s an evolutionary process, a growth that happens over time driven by your commitment to the above tenants.

You cannot create passion when it is not there, it is either there or it is not, some people fall into the wrong jobs by accident and it’s up to you to make sure they wake up wanting to get up and put both feet forward to help your team reach their goals.

Remember the individuals, nurture the team, be open, help them leap and build trust. If you can do those 5 things, day after day after day than you will do more than become a manager, you’ll become a leader.

Featured photo credit: Matt Jones – Magdeleine via magdeleine.co

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Greg Thomas

Software Architect

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Last Updated on August 20, 2019

26 Useful Things to Learn Now That Will Change Your Life

26 Useful Things to Learn Now That Will Change Your Life

If you pay attention to your everyday life careful enough, you’ll know that you can learn from everything and everyone you come across. Our life is basically full of useful lessons that we should learn.

Here are 26 useful things to learn that Abhishek A. Singh shared on Quora. Let’s see how these life theories would lead you to live a different life.

1. Primacy and recency: People mostly remember the first and last things that occurred, barely the middle.

When scheduling an interview, ask the employer the time slots they do interviews and try to be the first or the last.

2. If you work in a bar or in customer service of any kind, put a mirror behind you at the counter.

In this way, angry customers who approach you will have to see themselves in the mirror behind you and the chance of them behaving irrationally will be lowered significantly.

3. Once you make a sales pitch, don’t say anything else.

This works in sales, but it can also be applied in other ways.

My previous boss was training me and just gave me pointers. I was working at a gym trying to sell memberships. He told me that once I got all the small talk out of the way and presented the prices, the first person to talk would lose.

It didn’t seem like a big deal but it actually worked. Often there were long periods of awkward silence as the person tried to come up with some excuses, but usually they bought.

4. If you ask someone a question and they only partially answer, just wait.

If you stay silent and keep eye contact, they will usually continue to talk.

5. Chew gum when you’re approaching a situation that would make you nervous, like public speaking or bungee jumping.

When we eat, our brain tell ourselves, “I would not be eating if I were danger. So I’m not in danger.” This has helped me to stay calm.

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6. People will always remember how you made them feel, not what you said.

Also, most people like talking about themselves; so ask lots of questions about them.

7. When you’re learning something new, teach it to a friend. Let them ask you questions about it.

If you’re able to teach something well, you will be sure that you’ve understood it very well.

8. If you get yourself to be really happy and excited to see other people, they will react the same to you.

It doesn’t always happen the first time, but it will definitely happen the next time.

9. The physical effects of stress — breathing rate and heart rate — are almost identical to the physical effects of courage.

When you’re feeling stressed in any situations, immediately reframe it : Your body is getting ready to be courageous, you are NOT stressed.

10. Pay attention to people’s feet.

If you approach two people in the middle of a conversation, and they only turn their torsos and not their feet, they don’t want you to join in the conversation.

Similarly, if you are in a conversation with a coworker who you think is paying attention to you and their torso is turned towards you but their feet are facing in another direction, they want the conversation to end.

11. Confidence is more important than knowledge.

Don’t be intimidated by anyone, everyone is playing a role and wearing a mask.

12. If you pretend to be something for long enough, you will eventually become it.

Fake it till you make it. Period.

13. Not to be creepy, but if you want to stare at someone unashamedly, look directly past them and wait for them to try and meet your eyes.

When they fail to do that, they’ll look around (usually nervously for a second) they won’t look at you again for some time. This is your chance to straight up stare at this person for at least 45 seconds.

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And as suggested by Brian Stutzman:

If you’re staring at someone and get caught, DON’T turn your head or your body to look away, because that just confirms that you were staring.

Just move your EYEBALLS off the person. Unlike turning your head, it’s instantaneous. And the person will think you were just looking at something behind them and that they were mistaken for thinking you were staring. Do it confidently, and ignore any reaction from the person, and you can sell it every single time.

After a second, you can even look back at them with a “Why are you staring at me?” look on your face to really cement the deal!

14. Build a network.

Become the information source, and let the information be yours. Even grabbing a beer with a former colleague once a year will keep you in the loop at the old office.

Former coworkers might have gotten a new position in that office you always wanted to work in, great! Go to them for a beer, and ask about the office. It’s all about connections and information.

15. If you are angry at the person in front of you driving like a grandmother…

Pretend it is your grandmother, it will significantly reduce your road rage.

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    16. Stand up straight.

    No slouching, hands out of pockets, and head held up high. It’s not just a cliche — you literally feel better and people around you feel more confident in you.

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    17. Avoid saying “I think,” and “I believe” unless absolutely necessary.

    These are phrases that do not evoke confidence, and will literally do you no good.

    18. When feeling anxious, clean up your home or work space.

    You will feel happier and more accomplished than before.

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      19. Always buy the first pitcher or round of drinks.

      You’d be surprised how long you could drink on the phrase “I bought the first one.”

      20. Going into an interview… be interested in your interviewers.

      If you focus on learning about them, you’ll seem to be more interesting and dynamic. (Again, people love to talk about themselves.)

      21. Pay attention parents! Always give your kid a choice that makes them think they are in control.

      For instance, when I want my son to put his shoes on I will say ,”do you want to put your star wars shoes on or your shark shoes on?”

      Pro-tip: In some cases, this works on adults.

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        22. Your action affects your attitude more than your attitude affects your action.

        As my former teacher said “You can jump and dance FOR joy, but you can also jump and dance yourself joyful.”

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        23. When a group of people laugh, people will instinctively look at the person they feel closest to in that group.

        Notice who you look at and who look at you when you laugh with a group of people!

        24. If you want to build rapport or gain someone’s trust quickly, match their body posture and position.

        If someone is sitting with her legs crossed, cross your legs. If they’re leaning away from you, lean away from them. If they’re leaning towards you, lean towards them.

        Mirroring and matching body position is a subconscious way to tell if someone trusts you or is comfortable with you. If you’re sitting with your arms crossed and you notice someone else is sitting with her arms crossed, that is a good indicator that you have/are successfully built/building rapport with that person.

        25. The Benjamin Franklin Effect (suggested by Matt Miller)

        I find the basis of the Benjamin Franklin effect is very useful and extends far beyond pencil borrowing. This knowledge is useful in the world of flirting too.

        Asking a girl in your class if you can borrow a pencil or her notes or to explain the homework will make her more likely to like you than if you let her borrow your stuff or are the one to help her. Even just asking a girl to buy you drinks (facetiously) leaves a much bigger impression than offering to or actually buying a girl a drink.

        The best part is it kills 3 birds with one stone: you get the advantages of the favor itself, the person subconsciously likes you more, and it makes them more open to future favors and conversation.

        26. Handle panic and anxiety behaviors by tapping fingers (Suggested by Jade Barbee)

        When you’re feeling stressed, worried or angry, tap each finger tip while thinking (or speaking quietly) a few specific words about what is bothering you. Repeat the same words while tapping each of your 10 fingers, including thumbs.

        For example, tap while saying, “I’m so angry with her…” Doing so will likely take the charge out of the feeling and return you to a more resourceful (better feeling) state of being. It’s called EFT (Emotional Freedom Technique) or “tapping,” and it is useful in many life situations – emotional sadness, physical pain, food cravings, traumatic memories…

        Featured photo credit: Nicole Wolf via unsplash.com

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