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10 Email Management Skills Everyone Should Learn to Be More Productive

10 Email Management Skills Everyone Should Learn to Be More Productive

For many people these days, email = work.

It’s just the sad (or not that sad) truth of the modern world of professionals, entrepreneurs, creatives and everyone in between.

Quite frankly, if you’re not effective with your email, you might as well not even bother coming to work.

So let’s take a closer look into this topic today, and try to make ourselves a bit more productive with our emails. The key to all this is mastering certain email management skills, ten of them, to be more exact.

1. Pick your money-making emails and prioritize them

Email management is a game of knowing where to pay the most attention and what to potentially ignore completely.

No matter your profession or the type of business you’re in, you should look for a specific category of emails that just happen to be more valuable than anything else.

If you’re in any sort of agency business (design, writing, freelancing, etc.) then those emails are usually your sales emails or some other emails that lead a client to signing a deal with you. Mastering them is how you make money. It’s how you’re turning your hours into productive output.

This is something that Ruben Gamez – founder of Bidsketch proposal software – points out when asked: “What is the #1 email management skill that entrepreneurs and professionals should master?”

His answer:

Learning how to segment email for response time. For example, at Bidsketch we’ve learned that the customers with the fastest response times to proposals, close more sales.

So how can you be responsive while not destroying your productivity? You should treat sales related emails differently, and send them either to a different folder, or email address. This leaves a much more manageable number of messages, that can be responded to soon after they come in. Other types of messages can (and should) wait.

2. Touch every email just once

Here’s what I mean. It’s very common for us to naturally mark an important email with a star, and tell ourselves that we’ll come back to it later. Then, later comes and we repeat the process again, thinking, “I’ll deal with this tomorrow.”

This is a major waste of time.

A simpler solution?

Try a variation of the “Touch It Once” principle that Ann Gomez taught me.

In a nutshell, process each email the first time you “touch” it. This means either responding to that email right away, or creating a separate task for it somewhere else. That way, your inbox remains clear.

3. Don’t treat your inbox as a to-do list

Your inbox is simply not organized in a way that would warrant treating it as a to-do list. If you do so, you’ll quickly find yourself lost in the sea of starred emails, half-done drafts, and probably more than a handful of people angry at you.

Instead, turn emails into tasks, and then move them away to other tools.

My recommendation is to use Todoist for this purpose. In a nutshell, it’s a cloud-based to-do list and task manager. Plus, it has very good integration with Gmail, which should make things even easier for you.

In short, whenever you stumble upon an email that requires some action, turn it into a Todoist task and clear it from your inbox right away.

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4. Use just one app/tool across all your devices

This may sound simple, but it’s actually surprising how many people fall into a trap of using multiple apps to manage their email. Now, the sole multitude of tools isn’t the problem. The real problems start when those tools aren’t synchronized with one another.

What you end up with is an inconsistent inbox, an inbox that looks different based on which tool you access it through.

Simple solution: Use just one tool across your all devices. For instance, if you’re on Gmail, use the native Gmail tool everywhere. If you like Outlook, then use only that. Just don’t combine different email tools.

5. Deal with email just twice a day

Even though I might have said that “email is work” at the beginning of this post, it’s actually rarely the case.

For most people, email is not what makes the money, and therefore it shouldn’t take up most of your working hours.

A simple solution is to just deal with email twice a day: once in the morning, and once in the afternoon.

And most importantly, disable all email notifications. Notifications cause interruptions. Those interruptions are more costly than you would expect. For example, as explained in this resource by Harvard Business Review:

According to a University of California-Irvine study, regaining our initial momentum following an interruption can take, on average, upwards of 20 minutes.

6. Utilize template responses

The key to many people’s productivity is their ability to not reinvent the wheel with their email responses, so to speak.

The whole trick is identifying the exact moment when a template response could be employed, instead of re-writing the same email over and over again.

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There are just two steps to mastering this skill:

  1. Identify common scenarios and types of email that you send out the most often.
  2. Create template responses for them.

One way to do it is with a tool like Yesware. Among its other features, it allows you to create such personalized email templates, and then send them out whenever needed.

7. Tame your newsletter subscriptions

If you’re like most people then you’re probably subscribed to a lot of stuff online (newsletters). Whether those are newsletters from your favorite sports teams, industry news, hobby sites, there’s likely a ton of them.

Check out Unroll.Me. It’s an all-in-one tool for managing your email subscriptions. You can set it up to send you one digest email rather than receiving tens of individual newsletter emails.

8. Be mindful of what’s going on in your inbox

“A thousand things screaming for your attention” – just about does it for a good description of your inbox, doesn’t it?

I asked Catalin Zorzini, founder of Matcha-Tea.com, to shed some light on this problem, and answer one simple question: “What’s your most valuable email habit?”

His advice:

“Fabricating time.

What if that instead of training ourselves to work more, to become faster or more efficient, we could actually fabricate more time so that we could manage our inbox in a more relaxed mindset, without a sense of urgency?

From what I’ve learned, this is entirely possible and can be achieved quite easily.

Two things: Practice mindfulness, and apply the either “HELL YEAH!” or no approach to your inbox.

Cultivate a more relaxed way of “living while working.” What I mean by that is to overcome the “autopilot” mode, and to learn how to become more aware of every single task that we’re doing on the computer (especially dealing with email), make choices from a more grounded position, and mix “work” with “fun” so that we feel we have more time.

This way, we become able not only to achieve inbox zero, but to enjoy the miracle of being alive, which we take so much for granted when we are on autopilot.”

In short, realize that what you do in your inbox has a direct impact on what you’ll do throughout the rest of your day (or week). So be mindful of that, and only devote time to things that can benefit you. The #1 trick to email management is ignoring most of it.

9. Send short emails. Only.

If you’ve been in the military then you probably know what BLUF – “bottom line up front” stands for.

In short, it’s a communication principle that encourages us to start every message with the request at the beginning, rather than burying it or building up to it.

We tend to wrongly assume that our “ask” needs a sufficient built-up, or otherwise the person we’re contacting will say no. But as it turns out, people naturally omit the build-up part anyway and go straight to the “meat” of the message.

10. Find replacement tools for things you’d otherwise do via email

Although we might be accustomed to email, and we’re familiar with the tools and the process of using them, very often we’re going to be way better off abandoning email in favor of other solutions.

For example:

  • Doing client proposals via email? Don’t. Use the aforementioned Bidsketch instead. It will not only track your every proposal, but it will also let you know when your clients see them.
  • Using your inbox as CRM? Again, don’t. Check out Nutshell CRM or something similar. Way more effective and easier to grasp.

The examples are plenty. The general rule would be to always single out the email tasks that cost you a lot of time, and then try to find replacement solutions that are more effective. There’s always something.

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Karol Krol

Blogger, published author, and founder of a site that's all about delivering online business advice

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Published on October 16, 2020

13 Productive Things to Do on a Sunday

13 Productive Things to Do on a Sunday

Sunday’s are amazing days. For most of us, Sunday’s are a day of rest — a chance to relax, spend time with our family and friends and step away from work. Yet, for many people, Sunday’s can be a day of gloom. The thought of having to go back to work the next day and rejoin the hustle and bustle of everyday working life creates a dark cloud over a day that should be a joy.

With the right approach, though, Sunday’s can be days of rejuvenation—a chance to recharge our batteries—and to set ourselves up for a fantastic week. It is just a matter of the way you look at Sundays.

Sunday’s give me a chance to take stock of how my week has gone and decide what I want to achieve the following week. Each Sunday allows me to step back from the everyday grind and to measure my progress against the plan I had for the week and to reset that plan to make the next week even better.

Here are 13 ways you can turn Sunday’s into amazingly productive days:

1. Wake up at Your Normal Time

I grew up thinking Sunday’s were a great day to ‘catch-up on my sleep’. The problem here is by over-sleeping on a Sunday, you often find it difficult to get to sleep Sunday night and that begins the cycle of sleep debt you want to avoid.[1]

Waking up at your normal time maintains regular sleep patterns and this helps to make sure your sleep schedule is consistent throughout the week. When you are in a perpetual sleep debt all week, your productivity will sink. Ensuring you have a good night sleep every night, keeps you in a highly productive state.

2. Start the Day With “Me-Time”

“Me-time” is time you give to yourself.[2] It’s time you can spend doing all the things you love doing without the fear of being interrupted. That could be exercise, reading, going for a long walk or meditation.

Before Google and smartphones, people in the U.K. used to wake up on a Sunday morning, take a short walk to the local newsagent to buy the Sunday papers. The Sunday papers had all sort of supplements on books, lifestyle, gardening and fashion.

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You would get home, settle into your favourite armchair and spend an hour or two reading through all these supplements. For me, I would put on some relaxing music and just relax with a nice cup of tea. It was a wonderful way to spend Sunday morning. No stress, no pressure, just me and the Sunday papers.

Decide what you want to do with your Sunday morning, make sure it is focused on you and start this week. You will thank yourself for it.

3. Do Some Exercise

Now, this does not mean you go out and do a 10-mile run or spend one or two hours in the gym. What this means is to get outside and move.

Our lifestyles today have taken away a lot of natural movement. This has become particularly prominent this year with many of us having to work from home. Those walks to the bus stop, train station and the office have gone. Now we get up, move from one room to another, sit down and start work.

Sunday’s give you a chance to move. Take that opportunity. Get yourself outside for an hour or two. Enjoy nature. Go with your family or friends and just have a relaxing hour or two in nature. This is possibly one of the best ways to reduce stress, get some healthy exercise and set yourself up for a wonderful week.

4. Plan the Day

Not having a plan for the day will leave you at the mercy of outside events. Instead, decide on Saturday evening what you will do the next day. Make sure you wake up at your normal time, indulge in your favourite morning drink and start your day.

Having no plan for the day, will likely result in you waking up late, making it difficult to get a good night’s sleep the next evening and you will waste the opportunity to make the day count.

Your plan does not have to be too detailed. Something similar to:

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  • Wake up and make coffee
  • Put on some great music
  • Sit down and enjoy coffee
  • Take a 2-hour walk
  • Read for an hour or two
  • Spend some time with the kids

Just make sure you have a rough plan for the day, but keep things as flexible as possible.

5. Watch a Sports Game

This is a great way to get yourself away from thinking about work and your troubles. I’m a big rugby and motorsport fan and even in these difficult pandemic times, there are plenty of sports events I can watch on YouTube.

Whatever sport you enjoy, take some time on Sunday to watch a game. Just getting into the game, enjoying the skills on show and marvelling at the professionalism removes you from your everyday world for a while. It’s a great way to give your brain some much-needed relaxation and provides a wonderful distraction from your everyday normal life.

6. Make Sure You Do Something Different

Doing the same things day after day will eventually turn every day into a grind. You want to be looking forward to your Sunday’s. Plan to go out for a drive in the countryside, or a walk in an unfamiliar park, or go to the cinema or an outside concert.

Do anything that breaks up your routine. Like watching a sports game, it takes you away from the normal everyday life you lead and gives you something refreshingly different to enjoy and experience.

7. Clean Up

I know, most people hate doing house chores but having a clean, ordered home does wonders for your overall mental wellbeing. I love ending Sunday with a beautifully clean home, knowing everything is in its place, the floors are clean and all my laundry is put away and ready for the following week.

It can be hard to find the time to stay on top of all the cleaning during the week, so setting aside some time each Sunday to do a cleanup leaves you feeling refreshed, energized and ready for whatever the following week will throw at you.

8. Prepare You Clothes for the Following Week

This may seem a bit excessive, but it saves so much time and cognitive overload. All it takes is one bad night’s sleep and you wake up and find yourself rushing around trying to get yourself ready for your first appointment.

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In that state, trying to decide what clothes to wear in another decision you just don’t need. It’s far better to make a rough plan on a Sunday what you will wear for work and have all these clothes ready, washed and ironed.

It also prevents discovering the shirt you want to wear for the early morning meeting is still in the laundry basket when you need it. Plan ahead. It saves so much time and stress.

9. Do a Weekly Planning Session

I’ve experimented doing a weekly planning session on different days but by far, the best day to plan is Sunday. I find that Sunday evenings are the best times to open up my calendar and to-do list, and to plan for the week ahead. It sets me up for the week ahead.

It also helps me to sleep better on Sunday evening, knowing exactly what I need to accomplish the following week. I can start Monday morning without wasting time trying to figure out where things were left the previous Friday.

What I am looking for are where all my meetings are, which days I can focus on my deep and project work and to make sure I have everything processed from the week before.

10. Clear Out Your Email

What? Doing email on a Sunday? Yes. Why? Because the worst thing you can do is start the new week with an inbox full of last week’s unreplied-to emails.

For most of us, Monday morning is likely to be the one day in the week we do not have a lot of email in our inboxes, so we can begin the day on our most important project work. If you spend an hour or two cleaning up your email from last week, you miss a tremendous opportunity to start with a clean slate.

We don’t get a lot of email in on a Sunday, so you can process your inbox and actionable folders to make sure when the new week begins, you not only have a set of outcomes you want to achieve that week, but also begin the new week with no hangovers from the week before.

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11. Do Some Work on Your Side Project

Now, this does not mean work. This means your own personal projects. It could be a DIY project, doing something in your garden, restoring an old car or writing your book.

Sunday’s give you incredible opportunities to do all those things you dream of doing but never seem to find time to do them. Just getting on and doing these side projects removes you from your everyday work, and allows you a few hours to do the things you love doing.

12. Read a Book

During the week, it can be hard to read a good book. We get up, rush out the door to get to work (or move to our home work station and start the computer). When we finish the day, we are exhausted and just want to vegetate in front of the TV.

Don’t waste Sunday’s. They give you a great opportunity to spend time with the books you want to read.

13. Prepare You Meals for the Following Week

This is a great one for those of you who are following a healthy diet and exercise plan. Preparing meals for the following week not only saves a lot of time, it also encourages you to eat healthy on those exhausting days when all you want to do is eating pizza and flopping down on the sofa.

Having a set of pre-prepared meals reduces the temptation during the week when your willpower is at its lowest. It’s quick, healthy and easy to do. It makes sure you are sticking to your diet plan.

Bottom Line

I am not suggesting you try and fit all these things into Sunday. Just pick a few that resonate with you. Do those that will give you the biggest benefit and most joy.

Sunday’s need to be restful, relaxing and give you a chance to do those things you do not normally have time to do. It’s an incredible day, so don’t waste it laying in bed watching endless episodes of your favourite TV series.

More of What You Can Do During Weekend

Featured photo credit: Priscilla Du Preez via unsplash.com

Reference

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