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10 Email Management Skills Everyone Should Learn to Be More Productive

10 Email Management Skills Everyone Should Learn to Be More Productive

For many people these days, email = work.

It’s just the sad (or not that sad) truth of the modern world of professionals, entrepreneurs, creatives and everyone in between.

Quite frankly, if you’re not effective with your email, you might as well not even bother coming to work.

So let’s take a closer look into this topic today, and try to make ourselves a bit more productive with our emails. The key to all this is mastering certain email management skills, ten of them, to be more exact.

1. Pick your money-making emails and prioritize them

Email management is a game of knowing where to pay the most attention and what to potentially ignore completely.

No matter your profession or the type of business you’re in, you should look for a specific category of emails that just happen to be more valuable than anything else.

If you’re in any sort of agency business (design, writing, freelancing, etc.) then those emails are usually your sales emails or some other emails that lead a client to signing a deal with you. Mastering them is how you make money. It’s how you’re turning your hours into productive output.

This is something that Ruben Gamez – founder of Bidsketch proposal software – points out when asked: “What is the #1 email management skill that entrepreneurs and professionals should master?”

His answer:

Learning how to segment email for response time. For example, at Bidsketch we’ve learned that the customers with the fastest response times to proposals, close more sales.

So how can you be responsive while not destroying your productivity? You should treat sales related emails differently, and send them either to a different folder, or email address. This leaves a much more manageable number of messages, that can be responded to soon after they come in. Other types of messages can (and should) wait.

2. Touch every email just once

Here’s what I mean. It’s very common for us to naturally mark an important email with a star, and tell ourselves that we’ll come back to it later. Then, later comes and we repeat the process again, thinking, “I’ll deal with this tomorrow.”

This is a major waste of time.

A simpler solution?

Try a variation of the “Touch It Once” principle that Ann Gomez taught me.

In a nutshell, process each email the first time you “touch” it. This means either responding to that email right away, or creating a separate task for it somewhere else. That way, your inbox remains clear.

3. Don’t treat your inbox as a to-do list

Your inbox is simply not organized in a way that would warrant treating it as a to-do list. If you do so, you’ll quickly find yourself lost in the sea of starred emails, half-done drafts, and probably more than a handful of people angry at you.

Instead, turn emails into tasks, and then move them away to other tools.

My recommendation is to use Todoist for this purpose. In a nutshell, it’s a cloud-based to-do list and task manager. Plus, it has very good integration with Gmail, which should make things even easier for you.

In short, whenever you stumble upon an email that requires some action, turn it into a Todoist task and clear it from your inbox right away.

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4. Use just one app/tool across all your devices

This may sound simple, but it’s actually surprising how many people fall into a trap of using multiple apps to manage their email. Now, the sole multitude of tools isn’t the problem. The real problems start when those tools aren’t synchronized with one another.

What you end up with is an inconsistent inbox, an inbox that looks different based on which tool you access it through.

Simple solution: Use just one tool across your all devices. For instance, if you’re on Gmail, use the native Gmail tool everywhere. If you like Outlook, then use only that. Just don’t combine different email tools.

5. Deal with email just twice a day

Even though I might have said that “email is work” at the beginning of this post, it’s actually rarely the case.

For most people, email is not what makes the money, and therefore it shouldn’t take up most of your working hours.

A simple solution is to just deal with email twice a day: once in the morning, and once in the afternoon.

And most importantly, disable all email notifications. Notifications cause interruptions. Those interruptions are more costly than you would expect. For example, as explained in this resource by Harvard Business Review:

According to a University of California-Irvine study, regaining our initial momentum following an interruption can take, on average, upwards of 20 minutes.

6. Utilize template responses

The key to many people’s productivity is their ability to not reinvent the wheel with their email responses, so to speak.

The whole trick is identifying the exact moment when a template response could be employed, instead of re-writing the same email over and over again.

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There are just two steps to mastering this skill:

  1. Identify common scenarios and types of email that you send out the most often.
  2. Create template responses for them.

One way to do it is with a tool like Yesware. Among its other features, it allows you to create such personalized email templates, and then send them out whenever needed.

7. Tame your newsletter subscriptions

If you’re like most people then you’re probably subscribed to a lot of stuff online (newsletters). Whether those are newsletters from your favorite sports teams, industry news, hobby sites, there’s likely a ton of them.

Check out Unroll.Me. It’s an all-in-one tool for managing your email subscriptions. You can set it up to send you one digest email rather than receiving tens of individual newsletter emails.

8. Be mindful of what’s going on in your inbox

“A thousand things screaming for your attention” – just about does it for a good description of your inbox, doesn’t it?

I asked Catalin Zorzini, founder of Matcha-Tea.com, to shed some light on this problem, and answer one simple question: “What’s your most valuable email habit?”

His advice:

“Fabricating time.

What if that instead of training ourselves to work more, to become faster or more efficient, we could actually fabricate more time so that we could manage our inbox in a more relaxed mindset, without a sense of urgency?

From what I’ve learned, this is entirely possible and can be achieved quite easily.

Two things: Practice mindfulness, and apply the either “HELL YEAH!” or no approach to your inbox.

Cultivate a more relaxed way of “living while working.” What I mean by that is to overcome the “autopilot” mode, and to learn how to become more aware of every single task that we’re doing on the computer (especially dealing with email), make choices from a more grounded position, and mix “work” with “fun” so that we feel we have more time.

This way, we become able not only to achieve inbox zero, but to enjoy the miracle of being alive, which we take so much for granted when we are on autopilot.”

In short, realize that what you do in your inbox has a direct impact on what you’ll do throughout the rest of your day (or week). So be mindful of that, and only devote time to things that can benefit you. The #1 trick to email management is ignoring most of it.

9. Send short emails. Only.

If you’ve been in the military then you probably know what BLUF – “bottom line up front” stands for.

In short, it’s a communication principle that encourages us to start every message with the request at the beginning, rather than burying it or building up to it.

We tend to wrongly assume that our “ask” needs a sufficient built-up, or otherwise the person we’re contacting will say no. But as it turns out, people naturally omit the build-up part anyway and go straight to the “meat” of the message.

10. Find replacement tools for things you’d otherwise do via email

Although we might be accustomed to email, and we’re familiar with the tools and the process of using them, very often we’re going to be way better off abandoning email in favor of other solutions.

For example:

  • Doing client proposals via email? Don’t. Use the aforementioned Bidsketch instead. It will not only track your every proposal, but it will also let you know when your clients see them.
  • Using your inbox as CRM? Again, don’t. Check out Nutshell CRM or something similar. Way more effective and easier to grasp.

The examples are plenty. The general rule would be to always single out the email tasks that cost you a lot of time, and then try to find replacement solutions that are more effective. There’s always something.

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Last Updated on October 17, 2018

7 Natural (And Highly Effective) Ways to Improve Memory

7 Natural (And Highly Effective) Ways to Improve Memory

How is your memory? Is your cognitive function as strong as you’d like it to be?

If not, then you’re definitely going to be interested in the memory improvement tips I’ll be sharing with you in this article.

Despite what you might think – or have been told – improving your ability to recall information is certainly possible. You just need to know the right ways to do it. (Don’t worry, as you won’t need to make any significant lifestyle changes.)

So how to improve memory? Let’s dive straight into the first of seven easy ways to improve your memory significantly.

1. Meditate

We live in a world of non-stop, 24/7 information. It’s like a waterfall that’s endlessly pouring news, data, facts and figures into our conscious minds.

Unfortunately, our brains are not designed to absorb this tremendous amount of information. It’s no wonder then, that most people struggle to remember information and recall things.

Even if you believe you have a good memory and are comfortable with multi-tasking, you’ll also be aware that there’s only so much information your brain can process at one time. And research suggests that the more information and distractions, the harder it is for you to transfer information to your long-term memory.[1]

Fortunately, meditation can help you out.

Even if you just meditate for 10 minutes per day, you’ll boost your ability to focus, which in turn, will make it easier for you to remember important facts.

If you need help in shifting into a meditative state, I recommend trying an app like Headspace – which can assist you to achieve this in a convenient and structured way.

And don’t forget, meditation doesn’t just have to be closing your eyes and sitting in a lotus position. Some people prefer to simply take a short walk in nature. This clears and calms their mind, and still provides the all-important boost to their focus.

2. Get plenty of sleep

If you’re sleep deprived or have not been sleeping well, then I’m guessing you’re not remembering well either. This is because sleep and memory are intimately connected.

If you have a busy life and regularly find yourself not getting enough sleep, then this will negatively impact your cognitive abilities – including your memory.

How much sleep should you be getting?

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Well, according to the National Sleep Foundation, you need a minimum of seven to nine hours of sleep per night. If you get this amount of sleep regularly, then within just a few days, you’ll see a tangible improvement to your ability to remember and recall things.

Now, I’ll be honest with you, maintaining a proper sleep cycle is not always easy (especially when the latest Netflix series has just been released!). But if you care about improving your short-term and long-term ability to remember things, then it’s critical that you try to get at least the recommended amount of sleep every night.

Are there ways to hack the sleep cycle?

Yes, there are.

Try these three things:

  • Have a fixed bedtime (preferably before 10pm)
  • Don’t eat too late
  • Make sure your bedroom is as dark as possible

Sleeping is a precious activity. It regenerates your body, clears your mind, and helps with the storing and retrieval of information.

However, don’t sleep just yet, as I want to tell you about another great way to increase memory…

3. Challenge your brain

When was the last time you challenged your brain?

I don’t mean challenged in the sense of overeating or undersleeping. I’m referring to stretching your mental capabilities through things like crossword puzzles, Sudoku and memory games.

To expand your memory bank, and to make your recall razor-sharp, you need to continually challenge your brain.

Feedback from Lifehack readers such as yourself, has suggested that brain training apps are a super-effective way of doing this. Used regularly, these apps can enhance your focus, attention span, problem-thinking ability and memory.

There are hundreds of these apps available (most of them for free), but I recommend starting out with one of the big three:

  • Peak (Android/iOS, free, 10 million+ downloads)
  • Lumosity (Android/iOS, free, 10 million+ downloads)
  • Elevate (Android/iOS, free, 5 million+ downloads)

If you normally spend a chunk of your week playing computer games, then instead of shooting and killing your enemies, why not let some of them live – while you put your attention into boosting your brain power!

Challenging your brain will strengthen your neural pathways and enhance your mental abilities. But don’t just take my word for it, try one of the apps above and see the positive benefits for yourself.

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4. Take more breaks

When I think back to my days as a budding entrepreneur, I distinctively remember working all the hours under the sun – and many under the moon too!

At that time, I believed that breaks were for the weak, and to become wealthy and successful, I needed to shed blood, sweat and tears.

However, I was wrong.

Taking regular breaks is the best way to keep yourself productive, creative and alive to opportunities. It’s also the best way to learn new information.

Let me explain.

Typically, when studying lots of new information, most people will spend hours reading it – in an attempt to learn and remember the content as quickly as possible. Unfortunately, they’ve overlooked something.

Namely, extended study sessions are rarely a good thing, as your ability to retain information naturally declines after a certain period of time.

It’s similar to physical exercise. You wouldn’t attempt to train vigorously for four hours in a row. Instead, you’d take regular breaks to give your lungs, heart and muscles adequate time to recover. Failing to do this will result in muscle cramps and overexertion.

It’s the same with your brain. If you overload it with information, you’ll suffer from mental fatigue.

What’s the answer?

Make sure you take regular breaks when learning new information. I recommend at least a 10-minute break every hour. (You may also want to take a look at the Pomodoro Method.)

If you don’t want to be as regimented as that, then take breaks as soon as you find yourself losing the ability to focus on the new material. Your brain will thank you – and your learning aptitude will move up a level.

5. Learn a new skill

I love this quote, as it’s 100% true – but frequently overlooked:

“Learning never exhausts the mind.” – Leonardo da Vinci

From my experience of helping to develop the careers of dozens of Lifehack employees, I can definitively say that participating in meaningful and purposeful activities stimulates the mind. It also reduces stress and enhances health and well-being.

Let me give you an example of this:

Imagine you work for a global financial institution in one of their call centers. You take over 100 calls a day – many of them complaints. When you started the job a few months back, you were excited to be in full-time employment and working for a household name.

Unfortunately, your initial enthusiasm quickly turned into frustration.

The endless complaint calls began to take their toll on you. And the supervisors irritated you too, as they were far too interested in micro-managing you – rather than letting you work in your own way.

Now, in the story above, the ending could be that you put up with a job you didn’t like, and led a dull and frustrated working life for years and years. However, an alternative ending is this: you channeled your dissatisfaction in to learning a new skill (computer coding). It took you a year or two to get up to speed, but it allowed you to successfully upgrade your career – and the ongoing learning made the call centre job much more bearable.

Clearly, learning new skills gives you impetus, focus and something to aim for. Your brain loves to learn, and you should tap into this by always seeking our new information. And when learning becomes a habit, you’ll find your ability to remember and recall things effortlessly, becomes a habit too.

6. Start working out

If you’re not already working out regularly, then here’s another reason to do so:

Exercising for 20-30 minutes three times a week will improve your long-term memory.

Regular exercise increases blood flow in your body and supplies the brain with extra oxygen and nutrients. And a well-nourished brain is a well-functioning brain!

“But I just don’t have the time?,” I hear you say.

Not a problem.

A research has shown that a daily burst of 60 seconds of high-intensity exercise, offered many of the benefits of the longer exercise routines.[2] So, if you’re short on time – now you know what to do.

Interested in getting started?

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Here are five different ways that will help you work out:

  • Join a gym
  • Join a sports team
  • Buy a bike
  • Take up hiking
  • Dance to your favorite music

7. Eat healthier foods

I’m sure you’ve heard the expression: “You are what you eat.”

This applies to your brain too.

The food that you eat helps determine your brain’s capacity to store and recall information. A poor diet (think junk food + soda!) harms not just your physical health, but your mental health too.

Fortunately, there are several foods that are especially good for your brain and your memory. These include: blueberries, celery and dark chocolate. But anything high in antioxidants will have a positive effect on your brain and memory.

Conversely, highly-processed foods and those loaded with sugar will have a negative impact on your memory. This is due to them providing insufficient nutrients for your brain – leading you to easily suffer from mental fatigue.

Want to be mentally healthy? Then eat and drink an abundance of these for brain health:

  • Turmeric – helps new brain cells grown
  • Broccoli – protects the brain against damage
  • Nuts – improves memory
  • Green tea – enhances brain performance, memory and focus[3]
  • Fish oilfish oil supplements can increase your brain power

Here’re more brain food options that improve memory!

Final thoughts

I sincerely hope these seven memory boosting ways that I’ve covered in this article will be of help to you.

You don’t need to implement them all. I suggest just trying the ones that appeal to you.

But, if you’re serious about dramatically improving your memory, then make a start right now on adopting one or more of the ways I’ve suggested. I’m confident you won’t regret it.

Featured photo credit: Eric Ward via unsplash.com

Reference

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