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5 Things You Must Know To Negotiate An Auto Insurance Settlement

5 Things You Must Know To Negotiate An Auto Insurance Settlement

Two years ago when snow squall hit a highway in Ontario, Canada I was one of the unfortunate people driving. Fifteen vehicles piled up. I was in the middle. A snow squall, by the way, is a snow storm which causes a whiteout, but lasts only few minutes. But in those few minutes I ended up on the wrong side of the auto insurance claim process. I will save the rest of the story for later and get straight to the point. I will assume you have comprehensive coverage, the accident is serious, the car is totaled but there is no injury.

1. Do not admit fault when you start a claim

Before you call the insurance company think about the events and present a clear story. But do NOT admit fault. If you admit fault and the other person does not, you are at 100% fault. The fault is something the insurer determines and we agree, disagree or negotiate because faults are not always clear. There are provincial/state fault determination rules which you and your insurer can use to determine fault.

Always remember to present your story in the best way possible and negotiate for less or no fault. If you don’t, no one will and you will be at fault! No one will tell you this: there is nothing like 50% fault from the premium payment point of view. A fault is a fault and your premiums will hit the roof if you do not negotiate properly. A basic rule of thumb is to save all your negotiations energy for claim settlement and then negotiate fault to the point of being totally absurd.

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2. Do not let the insurance adjuster call you

It is important to recover from the shock and take your time before you can negotiate. If you get a call from insurance adjuster, offer to call back at a time that is convenient to you. Give yourself about 2 hours to call back after you have done your research. Research is mostly about finding the right value to claim. Give yourself at least a week to recover before you call the adjuster. To achieve the best results, it is very important to be fully composed and relaxed when you negotiate. Finding a new, good value car takes at least 20 days. Start looking immediately.

3. Pick an adjuster that is sympathetic to your case

When you call the adjuster, remember you can pick an adjuster if you know how to do it. If the adjuster sounds unsympathetic/unreasonable/hostile, request to talk to another adjuster. Adjusters will refuse. You have to stick to your request and decline to discuss it further. You can tell the adjuster that they are being unreasonable or hostile so you can talk to another adjuster. This is very important. Without the right person all your negotiations will be futile.

4. Calculate the true value of your claim using this method

Always remember that the value of your claim is what it costs you to buy a vehicle similar to the one that was in the accident. Always remember that the value of your claim is what it costs you to buy a vehicle a) similar to the one that was in the accident, b) available in the current market near you. That is not something your insurance company can randomly come up with. You have to show your costs based on what you are able to find in the market. Left to them, they usually come up with much less than what is due to you (potentially leaving you with an option 20% lower than what you deserve).

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Search car sales websites for vehicles on sale within 15 or 20 kms from your city, focusing on finding the same model that has similar kilometers. You should leave the very low priced ones out and pick 3 or 4 higher priced vehicles and average them. Your adjuster may ask you to drop the high priced ones. But never let the adjuster not consider the market price.

Do this search and averaging before negotiating so you know what to expect. Your claim settlement will be an average value plus HST, plus some risk amount for the purpose of negotiation. Never ask the actual value you expect (that is the baseline you are willing to settle for); always ask about 5–10% more and back this up with the average price of vehicles for sale.

Remember to keep a bank fund ready that will allow you to efficiently buy a vehicle when you find it. Do NOT wait for claim money to reach you. Get the best value vehicle you can from money borrowed from the bank and return it once you receive your claim.

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Drive safe. There is almost always something we could have done to avert that accident or escape from it. That something may not be just ‘hitting the break early’, it may be your choice to drive at that time and place. Precaution, at the end of the day, is the best insurance.

So, you may be wondering where is the 5th thing!

5. Do not negotiate with your inner voice when it comes to road safety.

Take that turn, drive slow, or make the call not to drive. Avoid accidents.

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Featured photo credit: Citroen via albumarium.com

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Last Updated on June 26, 2020

25 Easy Tips on How to Save Money Fast

25 Easy Tips on How to Save Money Fast

“How to save money fast?” This is the question asked by all of us not in the top 1% of rich people.

If you are looking for ways to drastically reduce your expenses immediately, first look at what you need to spend money on every week. And I mean really need.

You don’t really need to order in food. You don’t really need to buy expensive perfume.

Building from that, you can work out how your regular expenses can be reduced.

As for irregular expenses, they can also be deceptively costly in the long run. Once-off buys can also be tackled with some prudent planning and a little extra research.

And remember: a budgeted lifestyle does not mean a bad or boring one!

But first, understand what budget you can cut down on daily:

  • Regular expenses for the average adult (can be trimmed but not eliminated):
    • food
    • rent/mortgage
    • cell phone
    • insurance
    • socializing/entertainment
    • transportation
    • hygiene products
    • household bills
  • Irregular expenses for the average adult (can be eliminated or cut down a lot):
    • travel
    • clothing
    • medication (*depends)
    • grooming (hair, nails etc.)
    • gifts

Now, let’s dive right into the 25 ways to save money fast:

Save Money on Food

1. Bring a stock of food to the office/work

Instead of popping out for an overpriced salad and a smoothie, leave a set of basic utensils at the office as well as a stock of non-perishable goods such as tinned fruit, tuna, rice crackers and so on (try to avoid the junk food and this can turn into a pretty great diet!).

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Stocking up means you won’t forget or say “I didn’t have the time” when you rushed out to work in the morning.

2. Buy the store-brand version

Many basic foods, such as bread and milk, will taste exactly the same as their branded alternatives. Go for stuff with minimal additives and preservatives. Meat in a tube is probably insanely unhealthy!

3. Eat cheaper cuts of meat

Learn how to tenderize and flavour cheaper meat and fish, and save on the (typically) most expensive item on your grocery bill.

4. Have group dinners

If 10 friends put $5 each in the kitty, it’s pretty easy to make a giant lasagne and get refreshments, as well as hang out with your favourite people.

Save Money in Transport

5. Get a bicycle

Save on gas money and bus/metro fares with this underrated mode of transport.

6. Use public transport and/or don’t get taxis

Some places can only be reached by car. But as a good practise, check your public transport website and see if any routes pass nearby where you need to get to. Walk as much as you can.

7. Find the cheapest gas

Regularly check out where the cheapest gas can be bought.

Save Money in General Shopping

8. Shop online

Not only will you save on the gas or transport fares from going to the shopping mall but you will also find better deals

9. Sell your old stuff

Get your unwanted belongings up on eBay ASAP and earn a few dollars.

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Here’re more ideas for you: 25 Things to Sell to Make a Lot of Money

10. Bulk buying stores

For regular non-perishable/slow perishable purchases such as toilet paper, cat food, pasta, washing powder and so on, do an epic stocking-up trip to a co-op or equivalent (my mum used to go to a place that restaurants buy from).

Be wary of supermarket “deals”, as some have been found to be fraudulent after working out a simple calculation.

11. Become a flea market/car boot sale/street market guru

You can find original gifts and develop good negotiation skills at these places.

12. Generic brand medication

More often than not, the generic version of paracetamol and other basics work the same as the branded version.

13. Choose deodorant, not perfume

It blows my mind when someone drops $70 on a bottle of spray. Stick with a nice deodorant, and not only will you smell just fine but you’ll be sweat-free as well!

Cut Down on Household Expenses

14. Printing

Ink is one of the most expensive substances in the office and coloured ink is doubly so. B

e more efficient and choose black and white, and if your printer doesn’t have a print-both-sides options, just print odd pages first, re-insert the paper and print even pages.

Expand the margins of what you are printing as often as you can to save on paper.

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15. Minimize SMS and phone calls

A combination of a free chat service such as WhatsApp and a free call service such as Skype can reduce your bill to nothing (so long as you have a decent Wifi connection).

16. Shop around for insurance

Most people don’t spend enough time searching for the best insurance deal.

Keep a watchful eye out for deals and new competitors in the market.

17. Try re-negotiating your rent/mortgage

If you have built up a good credit history or a good rapport with your landlord, then chances are a frank chat about needing to tighten your spending could result in lowering your payments. You’ve nothing to lose from trying.

18. Don’t get a TV

Invest in a computer/laptop and an internet-only package. You can watch more (and often better) entertainment on the web, and skip the advertisements as well.

19. Pool your internet bill with a neighbour

My apartment building is basically a big old house split into three apartments. There are five of us in total. We pool the internet bill, making it crazy cheap.

Save Money in Socializing, Entertainment And Travel

20. Have house parties

Instead of paying for overpriced drinks, set up a series of in-house get-togethers with your friends. Everyone takes a turn, so it’s not always your house that needs cleaning.

For sound insulation, hang heavy drapes on the walls and windows. For music, invest in a good second-hand set of speakers which you can connect to your computer. Let Spotify or Grooveshark playlists do the rest.

21. Open festivals, meetups and events

It never fails to surprise me how much underground stuff goes on around me for free or for very cheap. Find out who runs the blogs and websites that list all the less well-known cultural activities.

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22. Volunteer

If you can’t pay for a ticket, volunteer and get to be there anyway.

23. Housesit

There are multiple housesitting websites offering you the possibility to avoid paying hotels and skip the discomfort of crummy hostels.

Save Money on Hygiene and Beauty

24. DIY beauty

French manicures, pedicures, waxing, eyebrows… pretty much all of these can be achieved at home (and done well) with some practise. There are plenty excellent blogs and YouTube tutorials to help.

25. Fewer haircuts/volunteer at a trainee hairdresser

If you can’t bear the risk of a trainee touching your locks, learn more ways to manipulate your hair as it grows and get haircuts sparingly. Women’s haircuts are outrageously priced in many cities.

Bonus: Effective Money-Saving Tips for Everything

Here’s a summary of what you can generally do to save more money:

  • Share/pool resources. Organize a neighbourhood sharing scheme, common resources for your apartment block or with your friends. Not everybody needs an individual lawnmower.
  • Buy energy-saving everything. The easiest way to lower your bills – replace those lightbulbs!
  • Buy in bulk. Be sensible about it (i.e. make sure you have space!), and drastically reduce weekly expenditure.
  • DIY. Skill up using YouTube tutorials on plumbing and many other essential services so you never have to pay for simple problems again.
  • Research a lot before making a decision. Most money-wasting is the result of poor preparation and planning. Don’t shirk this part just because you don’t like it!
  • Use your network. Your network is full of resources that can ease the pain of budgeting. Ask for help.
  • Stop and think. Do I really need it?

Unfortunately, there are some things that require plain ol’ giving up for the time being. This can include high-cost sports such as skiing, the latest versions of some technologies, the finest brands of food/drinks, premier seats at the opera and most other indulgences.

What is important to remember during lean times is that when you look back on your life, it will be the experiences that stand out, not the extra comforts.

Living on a budget can teach you a lot about how much you can really get out of your paycheck. We only live one life, so make the most of every penny you earn!

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Featured photo credit: Unsplash via unsplash.com

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