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10 Things Only People Who Seldom Get Angry Would Understand

10 Things Only People Who Seldom Get Angry Would Understand

There are many instances in life where your patience and temper will constantly be tested. Take for instance the scenario where someone cuts you off in traffic, takes the parking space you were waiting for, or messes up paperwork that you just meticulously placed in order. When these types of daily instances occur, it is natural and somewhat easy to lose our tempers and yell at the parties responsible for the violations. However, there are individuals who find the best course of action to be remaining level-headed and maintaining composure. For these individuals, to get mad would be too easy, and they would rather react in a civil manner and decide the best course of action. For those who get angry easily, it is not wrong to display emotions, but those who seldom get angry choose to handle frustrating situations in a different manner.

1. They are more understanding

Before reacting to a situation, individuals who seldom get angry attempt to understand the position of the conflicting party. They realize that it would be easy to react angrily to a situation, but they attempt to understand the variables that created the situation. It is not always easy to understand the motives of everyone, but they do their best to get to the root cause of a conflict. In addition, when they realize that the misunderstanding was a mistake, they are usually more compassionate and let the problem become a learning situation.

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2. They find themselves focused on solutions

How many times in life have you been subjected to a parent, coach, or boss with a face flushed in anger and yelling commands in response to an issue that comes up? When you stop and think about the situation, what is really solved by yelling at someone or demanding change through a raised voice? After all the yelling, the problem still exists and nothing has progressed towards a solution. People who seldom react with anger, focus on solving the issue as soon as it occurs. All yelling at people will do is create anger and make them not want to work with the team. Instead, use the time to focus on creating steps towards the solution and deciding the best course of action.

3. They are misunderstood as not caring enough

One of the most common misconceptions about people who don’t display strong emotions and remain calm is that they lack passion or care. This can be completely unfair and frustrating to people who remain calm in the face of pressure. Just because someone doesn’t display strong emotion outwardly, doesn’t mean that they aren’t internalizing the issue. Most calm individuals are amongst the most passionate about their work, hobbies, and everyday life. However, they understand the need to maintain a solid foundation and be reasonable.

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4. They are mistaken as pushovers

Sometimes people mistake calm individuals as pushovers or too nice. This couldn’t be further from the truth. People who rarely react with anger are some of the strongest people you will ever come across. Don’t be deceived into thinking that they won’t mind if you try to take advantage or use them for your benefit. They may not react angrily, but they will usually stand up for themselves in a stern manner.

5. They are usually the most reasonable in their social circles

Every social circle is comprised of many different personality types. There are emotional, sensitive, logical, and mellow types. The mellow types are usually the most easygoing and get along with everyone in the group. When there is a tough decision to be made or if a conflict arises in the group, the mellow individual will be at the center attempting to solve the issue. This is because they usually hold a diplomatic temperament and like to hear all sides out before reaching a conclusion.

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6. They know that reacting angrily won’t solve anything

Huffing and puffing, pacing back and forth across a room doesn’t accomplish much. You internalize something hastily until you work yourself into an anger fueled tirade. All that you are doing is negatively affecting your own mood, which clouds your best judgment and decision making ability. Many times people overreact to a situation that really isn’t as problematic or shouldn’t be cared about as much. By reacting with anger, you are simply keeping yourself stagnant.

7. They know they control their reactions

The calm mannered individual knows that they can only control so much in life. You can’t control the actions of others or the world around you. I’m sure you’ve heard the saying, “life is 90% the way you react to what happens to you.” You simply need to understand the cards that you have been dealt. In order to be strong-willed, you need to control your reactions and emotions. The way you react and adapt to problematic situations helps build the character you wish to become.

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8. They realize it’s not always easy to remain so calm

It is not always so easy to remain civil when we feel slighted or taken advantage of. Many assume that mellow people are always so happy and never feel frustrated. However, it is easily one of the hardest things to do in life when faced with conflict and problems. Everyday life is full of troubles, and they realize that burdening others with their problems or losing control is not beneficial. By angrily creating a scene, you are showing that you have lost control of a situation.

9. They learn to not be manipulated

This is easily connected to the idea that people who seldom get angry are mistakenly thought of as pushovers. Sometimes mellow people are seen as people who can be easily fooled or deceived due to their calm disposition. However, they can usually detect when others are attempting to use or take advantage of them. Instead of reacting angrily, they will usually cut off contact with offending parties.

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10. They make the best leaders

Individuals who maintain a cool demeanor can be looked towards in times of distress or conflict. They realize that anger and conflict does not build teams or motivate individuals to work towards a goal. In order to be productive and a leader, you need to remain calm and hold your frame. Even though they might not be the most emotional, they still demonstrate passion in other ways. It is always important to portray a level-headedness, and the person who seldom reacts with anger understands this. Their level-headedness can be a calming trait in a leader.

Featured photo credit: The 99Fridays Bartenders/Joi Ito via imcreator.com

More by this author

Mark Ortega

Professor of English

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

More Tips Improving Listening Skills

Featured photo credit: Mailchimp via unsplash.com

Reference

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