Advertising
Advertising

10 Things Only Social Media Managers Would Understand

10 Things Only Social Media Managers Would Understand

Picture the scene – you’re at a party and having a nice conversation with a group of interesting people. As everyone starts talking about what they do, an uncomfortable silence falls upon the gathering. Unfortunately, someone invited the social media manager and no-one knows what they do.

My name is Tom and this situation is a familiar one. The role of social media manager is a misunderstood one and so many people believe they just sit on Twitter all day. Worse, they often think the job is simple and can be accomplished by anyone.

As these uncomfortable silences are getting annoying, here are ten things which only people in my profession understand:

1. They are skilled marketing professionals

The role of a social media manager is an extremely challenging one and so much more complicated than just writing a few tweets every day. To begin with, there are several different social platforms to work with – each with their own separate identity.

A social media strategy has to fit into a client’s wider campaign. This requires an integrated approach with different elements of marketing, be they PR, PPC, or SEO, to get the best results possible.

This mix between strategic planning and collaboration dispels another myth about social media – this job cannot be done by everyone. In fact, according to the Huffington Post, almost 60% of social media professionals have previously worked at an advertising, marketing, or PR agency. They are experienced professionals.

Advertising

To really get an idea of how skilled these individuals are, Buffer – an essential tool in the social media world – created an article that looks into most of the things social media managers do on a daily basis. While this likely differs between professionals, it’s certainly a great resource for further reading.

2. They know everything about your audience

No-one quite understands your audience like a social media manger. While other professionals will focus on fulfilling the client’s demands, these individuals are in a unique position to directly liaise and interact with the customer’s target market.

Over time, this allows social media managers to learn what makes an audience tick. Consequently, they are able to create engaging content which appeals to them directly. In turn, this enables them to have a range of different strategies for each social media platform which can be further refined to ensure each part of a client’s audience is targeted.

3. They have a pipeline of topics – prepared months in advance

One common misconception of social media managers is that they just jump on the latest trend and attempt to make the most out of popular culture. While these professionals have to be flexible and react to developments quickly, they also have a strategy to boost a client’s online presence.

Social media needs a purpose – and whether creating blog posts, reaching followers, or looking at competitor activity, this is not a job which can be done on an ad-hoc basis.

4. They are often fantastic writers

Obviously, I cannot speak for everyone in this profession – and Muphry’s Law now dictates that I will have made at least one spelling/grammar mistake in this article – but social media managers should be fantastic writers.

Advertising

This is more than just thinking creatively to squeeze complicated subjects into 140 characters, the social media manager must be a savvy blogger who is also able to communicate clearly with customers.

While your friends will forgive spelling mistakes on Facebook chat, you can bet that your audience will not.

5. They have all the data

As already discussed, social media managers do not operate in a vacuum. They work alongside other departments to accomplish an integrated campaign. Regardless, this doesn’t mean that successes cannot be attributed to the social media team and the data they collect can be incredibly useful to strategists.

For example, using the correct tracking, social media managers can show a variety of different things, such as:

  • Conversions – through sign-ups and enquiries
  • The most popular channels
  • The most popular posts
  • The best times for posting

6. They are unfortunately prone to epic sugar/caffeine crashes

Technically, this is probably true for all marketing professionals. I’ve been working for about 6 hours today, and just eaten a sharing bag of chocolate while moving onto my fifth cup of tea.

Sometimes I worry about the state of my health…

Advertising

Social media is in a constant state of flux and those working in the industry are no stranger to tight deadlines, having to master Google’s algorithm changes, and working late shifts. Combine this with the fact that most of us eat at our desks and sugar/caffeine crashes are inevitable.

We also often need the extra energy to make it through the day.

7. They never sleep

This has nothing to do with the vast amounts of sugar they consume, but social media managers have to be active even when asleep. Unfortunately, people don’t stop using the internet outside of working hours and it is therefore essential to do some degree of automation.

This becomes especially challenging if a client’s audience is based halfway around the world. If they are active at 3AM, then that’s when a social media manager should be available. This brings me onto Buffer.

An essential social media tool, this allows professionals to schedule updates while they’re away from their computers. Frankly, I don’t know where I’d be without it.

8. They live, breathe, and get popular culture

Every social media manager should be well versed in current affairs and able to understand how this affects the content they’re producing. Furthermore, this skill is essential for interacting with their audience as customers want someone who understands them.

Advertising

Get this skill right, and you’ll have followers eating out of your hands. Get it wrong, and your audience will go elsewhere.

9. Their industry is often underrated

Did you know that more than 90% of firms use social media to promote their business while almost three quarters claim to have generated new leads from Facebook alone?

This is quite an interesting statistic but, unfortunately, social media as an industry is often underrated. For example, according to an article on Social Media Today, nearly 40% of CEOs reportedly don’t care or slightly care about their company’s social media reputation. Furthermore, more than 30% of firms don’t have a social media strategy and just 21% of small businesses intended to increase their social media budgets in 2013.

Although these attitudes are changing, there is no doubt that this industry is sometimes taken less seriously than more established professions, such as PR.

10. They have no idea what the future holds

Social media is a rapidly changing industry. Every year, it develops and becomes something new. Consequently, marketers must adapt their strategies accordingly. As an example, increasing numbers of over 50s are now using Facebook while smartphones have opened up a whole new range of opportunities.

While this can seem daunting, I think it’s actually pretty exciting. After all, new changes bring new strategies. This, in turn, brings new ways to interact with customers. As a result, I’m in an industry which is never boring.

More by this author

10 Things Only Social Media Managers Would Understand

Trending in Work

1 20 Inspiring Vision Statement Examples (2019 Updated) 2 How to Quit Your Unfulfilling Job and Lead Your Dream Career 3 8 Critical Skills for Workplace Success and Career Advancement 4 How to Find Work Motivation When You’re Unfulfilled at Work 5 The Ultimate Work Skills List to Help You Change Careers

Read Next

Advertising
Advertising
Advertising

Last Updated on March 12, 2019

20 Inspiring Vision Statement Examples (2019 Updated)

20 Inspiring Vision Statement Examples (2019 Updated)

There is normally a lengthy list of things you need to consider when starting a business, and if you don’t manage them properly, your excitement can quickly turn into overwhelm. What can support you to stay inspired and on the right track when starting out? You guessed it: this is your vision statement.

What Is a Vision Statement?

A vision statement is like a photograph of your future business, which gives your business shape and direction.

A vision statement provides the direction and describes what the founder wants the organization to achieve in the future; it’s more about the “what” of a business. It is different from a mission statement, which describes the purpose of an organization and more about the “how” of a business.

If you were to take a photo of your future business now, what would it look like? What do you want your business to be recognized for one day?

You need to have a crystal clear vision when you start out, otherwise you can get easily lost in deciding the best way forward. When you are making strategic decisions for your business and even daily operation decisions, your vision statement will give you the inspiration and targeted direction you need.

The Importance of a Vision Statement

Without a vision statement, your business will lack motivation to keep going.

If you don’t aim for anything, you might not hit anything. The more specific and clear you are, the better your chances are at seeing your vision turn into reality.

The importance of a vision statement cannot be overlooked; not only does it provide long term direction and guidance, but it also gives you the inspiration and the necessary energy to keep going when you feel lost.

Always keep your vision statement alive by revisiting it regularly and communicating your vision with other members of the team, to inspire and motivate them as well.

How to Craft an Inspiring Vision Statement

1. Dream big and use clear language

An inspiring vision statement should inform a clear direction and priorities for the organization, while challenging all the team members to grow together. Based on our expert sources’ advice, we’ve got some great tips for you:

  • Imagine how you want the business to be like in five to ten years.
  • Infuse the business’ values in the statement.
  • Make sure that the statement is implying a clear focus for the business.
  • Write your vision statement in the present tense.
  • Use clear and concise language.
  • Ensure the statement is easily understood.

There are many different types of vision statements and there is no wrong or right way to do it. The most important thing is to resonate with it. It will always inspire you and give you a clear targeted direction.

2. Get inspirations from the successful companies.

Having researched on a number of successful companies’ vision statements, I’ve shortlisted 20 good examples for the new startups:

Short vision statements made up of a few words only:

1. Disney

To make people happy.

2. Oxfam

A just world without poverty.

3. Ikea

To create a better every day life for the many people.

Quantitative statements are based on numbers, quantities:

4. Microsoft

Empower every person and every organization on the planet to achieve more.

    5. Nike

    Bring inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.)

      Qualitative statements are based on qualities that you want to have:

      6. Ford

      People working together as a lean, global enterprise to make people’s lives better through automotive and mobility leadership.

      7. Avon

      To be the company that best understands and satisfies the product, service and self-fulfillment needs of women—globally.

      Competitor based statements – this type is becoming less common, but famous examples are:

      8. Honda – in 1970

      We will destroy Yamaha.

      9. Nike – in 1960s

      Crush Adidas.

        10. Philip Morris – in 1950s

        Knock off RJR as the number one tobacco  company in the world.

        Role Model Vision Statements – using another company as an example:

        11. Stanford University – in the past

        To become the Harvard of the West.

        12. Reach for Success – in the past

        To become the next Tony Robbins in self development.

        Internal Transformations vision statements:

        13. Apple

        To produce high-quality, low cost, easy to use products that incorporate high technology for the individual.

        14. Giro Sport Design

        To make sure that riding is the best part of a great life.

        15. Tesla

        To accelerate the world’s transition to sustainable energy.

        16. Sony

        To be a company that inspires and fulfills your curiosity.

        17. Facebook

        To give people the power to share and make the world more open and connected.

          Longer and more detailed vision statement:

          18. Walmart

          To give customers a wide assortment of their favorite products, Every Day Low Prices, guaranteed satisfaction, friendly service, convenient hours (24 hours, 7 days a week) and a great online shopping experience.

          Advertising

          19. Coca Cola

          To achieve sustainable growth, we have established a vision with clear goals:

          Profit: Maximizing return to share owners while being mindful of our overall responsibilities.

          People: Being a great place to work where people are inspired to be the best they can be.

          Portfolio: Bringing to the world a portfolio of beverage brands that anticipate and satisfy peoples; desires and needs.

          Partners: Nurturing a winning network of partners and building mutual loyalty.

          Planet: Being a responsible global citizen that makes a difference.

            20. Heinz

            Our VISION, quite simply, is to be: “The World’s Premier Food Company, Offering Nutritious, Superior Tasting Foods To People Everywhere.” Being the premier food company does not mean being the biggest but it does mean being the best in terms of consumer value, customer service, employee talent, and consistent and predictable growth.

            The Bottom Line

            Remember, always keep your vision statement up-to-date to direct your company’s actions.

            Remember, once you reach your vision, it needs to be changed. General Motors overtook Ford as #1 automotive company in the world because once Ford’s goal was reached, they never updated it.

            Keep your vision statement alive and visibly in front of you, revisit it and let it help direct your actions and activities. This is the fun part: this is where you get to dream really big and allow your imagination to fly as high as you want.

            Don’t hold back, let your creative juices flow and give yourself permission to explore what is possible for your business.

            Advertising

            To your success!

            Read Next