Everybody wants an assistant. Not only is a mark of status and rank, but it’s essential for any working professional who has any management responsibilities whatsoever. But what the economy being what it is, the number of people who can afford assistants are few and far between.
Increasingly, professionals and entrepreneurs are turning towards virtual assistants to help them manage their workloads. Depending on the service you select, most virtual assistants are able to assist you with tasks as varied as tracking your expenses, ordering your lunch, or assisting with your PR needs…and almost all charge rates that are a mere fraction of what you would pay an on-site assistant.
But how effective are virtual personal assistants? And how much can they really boost your productivity (or your bottom line)? Like with any business practice, there are pros and cons. So, are virtual assistants worth it? Here’s how it breaks down…
Pro: Low cost.
Con: You get what you pay for.
The great thing about virtual personal assistants is that many companies offering these services have workers based overseas, meaning that the prices they charge for a full day of work are equivalent to what you drop at Starbucks on your way to the office each morning. Obviously the prices will vary based on location and services rendered, but some workers will help you with your workload for as little as $1-$3 per hour.
That being said, you get what you pay for. So, while you might not be shelling out big bucks to your VPA, you will have to put up with lost-in-translation issues, foreign holidays, and occasional breakdowns in communication.
Pro: The work gets done in your sleep.
Con: Staying in contact can be tricky.
It’s really hard to communicate effectively with someone who works three time zones away from you, let alone eight or twelve time zones away. If you’re working with a team of VPAs, this is less of an issue, but it can still take a bit of getting used to.
All that being said, there’s nothing quite like writing up a to-do list at the end of the day, emailing it off, and coming in the next morning to find everything has been taken care of in your sleep.
Pro: Free trial periods are fairly common.
Con: Fees and quality can vary widely by company/person.
Services like TimeSvr will offer you a free trial period to assess the quality and fit of their services. That’s great for people who are on the fence about whether they can really benefit from a virtual personal assistant.
That being said, you need to make sure you’ve budgeted accordingly. For example, ihabilis.com charges a base rate of $10 for five tasks, but charges up to $1,000 for 160 hours of work a month.
Pro: Some services offer you an entire team of assistants.
Con: It’s hard to track who’s accountable for your needs at any given time.
You basically have two options to consider when selecting what virtual personal assistant is best suited to your individual needs. You can put all your eggs in one basket and throw in with a single assistant, or you can work with a service that puts several people at your disposal, such as GetFriday. You generally have one person who is your “primary”, along with 2 or three other secondary assistants that are available during off-peak hours.
But while having a team available to you 24 hours a day sounds great, it can be a little confusing knowing who has been assigned to which task in the event that you have last-minute changes to make to your instructions.
So, there are a lot of things to consider when selecting a virtual personal assistant. Ultimately, you are the only one who can decide if this kind of service is worth it. If you would like to do some further reading, you might want to check out some other reviews. For example, the Wall Street Journal has a detailed chart that breaks down the price and features of four popular virtual assistant companies, including GetFriday.com and RedButler.com
If any of you lovely readers has an opinion about virtual personal assistants, or has a past experience with one of these services that they’d like to share in the comments below, please share with the rest of us! I’m curious to hear what you all think about the perks and pains of virtual assistants.