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How To Handle Criticism Well

How To Handle Criticism Well

We’ve all been in that situation: you’ve submitted or done something and then there comes the feedback. Most of the time, it’s incredibly justified and helps you become better at the task at hand, but sometimes there is some that knocks you completely out of left field and makes you just blink and react in shock. “They said what?”

Rather than going down the two most natural and disparate courses of action available—sobbing with despair and with a tub of Ben & Jerry’s or yelling that the critic doesn’t know what on Earth they’re talking about—it’s worth taking a moment and considering some of these five ways to handle this most awkward of personal situations.

Step 1: Take a step back from yourself

It’s easily the first step in handling this with some grace and decorum—just take a step back. When the critique form slides across your desk or when those comments have hit home, you really need to remove yourself mentally from the situation, if not physically.

The most instant reaction we experience when it comes to critiquing is anger. Rage. Frustration. Sadness. The key is not to relinquish or suppress these emotions—it’s okay, you’re allowed to feel angry or upset at criticism—but to take a step back and allow them to wash over you. Take a coffee break for five minutes and just feel. Lose yourself in another activity if you have that option—see a movie, go to a concert, have a soak in the tub or watch that awesome show you’ve been meaning to catch up on. Remove yourself from that environment and that feeling for a while so you can gain some perspective and objective distance.

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When you’re done, the anger and rage might still be there, but you’ll have dialed it down from potentially yelling at your boss, yelling at your friends, your family, to being able to see with some clarity of vision through the red haze.

Step 2: See it from another point of view

The point is this: chances are when you’re getting some criticism, it’s coming from a place of good intentions. “How on Earth can such good intentions lead to someone criticizing the hell out of you?”, you might wonder.

In a work environment, idle gossip born from close proximity and bored minds is just that, so real constructive criticism is just that. Chances are if your boss or manager has told you what you’re doing wrong or how you’re doing it wrong, they’re not taking any kind of malicious Schaudenfreude-esque pleasure in your suffering. They’re just trying to do their jobs which involves making the running of the company smoother and ironing out any of the areas you might need a bit of work with.

The same applies to friends. They’re your friends for a reason, they like and love you, and unless they’re one of those toxic ‘frenemies’, any criticisms on their side are probably designed to help you. Of course you don’t have to take their advice, and if they’re real friends, they’ll keep on loving you regardless, but sometimes their well-intentioned advice is worth at least considering from their point of view. Maybe it’s so you can be the best version of yourself. Who knows, but taking it from their point of view might have some merits.

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Step 3: See it as an untapped strength

Say you’ve got a problem area at work. You’re not as diligent at filling out the paperwork, dotting every ‘i’ and crossing every ‘t’ or maybe you’re not as huge a social media maven as you should be. That’s fine, it’s okay, but in the face of criticism, a key step might be in actively trying to transform that skill into something useful and marketable.

It might even be worth seeing it as a great opportunity for an untapped strength. Just because you haven’t focused on it yet doesn’t mean you can’t in the future. You have a fantastic opportunity ahead of you to make something that will improve your life in the long run, taking a bit longer to do that paperwork or even asking a colleague for advice on it, or looking at how other companies work well at their social media presence to fix your flaws. You’ll earn a lot more respect for being able to take on advice and do so while looking as cool and classy as hell.

Step 4: Work on the criticism as a challenge

This ties in a lot with the previous point but tackle this criticism as a challenge and as a conscious effort to change. Break it down in smaller and smaller tasks, such as speaking to your manager about what kind of targets they want you to hit or grabbing a coffee with a friend and asking them candidly, and make some concrete, physical ‘to-do’ lists so that you can tick them off as you work through them.

Not only will this make tackling the criticism seem infinitely more manageable, it’ll also ensure that you can celebrate all those little victories. Boosted your social media profile today? Go and have a scoop or two on us. Been a bit more social with your inner circle? Congratulate yourself and give yourself a treat.

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Working on your ‘problem areas’ isn’t something you have to do, at all, but it might make you feel better for at least having tried and if you succeed, all the better. Take your victories one-by-one as you learn and grow. After all, tackling a mountain is much easier when you break it down into ten-minute climbs rather than the whole mountain, after all.

Step 5: Move on and look ahead

This is the final step and something that people find hard to do sometimes: just move on. Let it go.

While there is a remote possibility that your boss or friend or manager or whoever was maybe too harsh or critical on you, the point is how you react to it. Getting caught up and trapped in the machinations of it will only leave you to mope and mire through it, making you question every decision you’ve made, every interaction or choice or whatever.

Let it go and look to the future. I once had a job where I was critiqued on a regular, daily basis for things that I just didn’t understand or felt appropriate and it had such a negative impact on me that I had to get myself out of that environment and I had to force myself to examine how I looked at criticism. I learned that while those terrible, incompatible job experiences are few and far between, that feeling of dread when constructive criticism is offered can always remain, lurking in the background.

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So I had to learn to move on. Your friend offering a bit of critical examination does not invalidate your years-long friendship. Your boss telling you that you need to work on something doesn’t wipe away all that awesome work you’ve spent the past six months doing. Moving on does not mean cutting off that bond or walking out of your job, unless that friendship or work environment is so toxic it’s more trouble than its worth to stay.

Move on and show growth and maturity. Getting hung up on this kind of stuff is something that expends a lot of time and energy and something you don’t really want to get involved. Don’t let anything hold you back and while a piece of criticism might seem utterly soul-crushing, it’s okay. You’ll be okay.

We have all been there and in the end, it doesn’t matter so much what that criticism is, but how you take it. After all, take that criticism with some humility and quiet grace, and you’ll come out looking the bigger person and feel better for it. Promise.

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Chris Haigh

Writer, baker, co-host of "Good Evening Podcast" and "North By Nerdwest".

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Last Updated on July 18, 2019

How to Sharpen Your Transferable Skills For a Swift Career Switch

How to Sharpen Your Transferable Skills For a Swift Career Switch

Most people grow up with dreams to go to college and graduate with high-paying job offers waiting for them the week after graduation. Others may favor non-traditional career paths. But the desire is the same: to find a job we love where compensation is commensurate with experience.

However, plans change. For instance, what started out as a dream to be a surgeon is cut short by a nasty injury and you’re debating how to transition into a new role. Or you might be facing being let go from your current employer and are anxious about “options out there.”

Whatever the case may be, switching careers can be intentional or unintentional. What matters is that you’re well-prepared, and the only way to do so is to learn new skills — hone in on your transferable skills.

Why Hone in on Your Transferable Skills?

There are several reasons you need to develop these skills if you want to go far in life and your career. In a nutshell, honing in your your transferable skills can lead to:

Better Job Offers

Continuous assessment and improvement of your skills widens the pool of job offers for you to make selections from. You’re no longer tethered to one industry as you’re able to lead your career by design, not by default.

People with transferable skills on a resume also open up opportunities for more potential employers.

Increase in Pay and More Responsibilities

You’ve heard the saying “with great power come great responsibility.” In your case, transferable skills make you more marketable to employers which could lead to pay raises.

Although this isn’t an automatic process– you have to be proactive about what you want in the marketplace, there is a chance that these pay raises will come with change in titles and roles.

A Shot at Entrepreneurship

Yes, changing career paths also includes the possibility of working for yourself. With these skills and work experience, you could live anywhere in the world and design a life and career you want.

We’ve talked about why you need to strengthen your transferable skills but what are some these skills, and how can you work on them?

13 Tips to Sharpen Your Transferable Skills

1. Update Your Resume

You might be surprised to know this but yes, updating your resume is a skill. The very first thing you should do while thinking about switching careers is to highlight attributes that make you very desirable candidate to employers.

Think about your volunteer experiences, freelance projects, and school projects. Although they might seem insignificant, they demonstrate your ability to deliver results that several companies are looking for.

While you might have held several positions since college, switching careers will require you to have a different type of resume.

There are three different types of resumes: functional, chronological, and a combination resume. However, if you are looking to switch careers you’ll want to have a functional resume. A functional resume is strengths-based that emphasizes skills that are transferable rather than a collection of dates and job titles.

2. Brush up on Your Communication Skills

Every attempt to get ahead in business and in life starts with the need to communicate effectively. Whether it is interpersonal, intercultural, or multi-generational, the ability to be seen and heard while respecting the boundaries of work relationship matters.

That’s why it’s one of the top skills you need to master. Strong communication skills allows you to effectively tailor your messages to specific audiences, which will make you a stronger asset to any organization.

To hone this skill:

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Pay attention to your listening skills. To communicate effectively, you need to first learn how to understand others.

Your ability to decode overt and implied messages, no matter how nuanced they are, is key to knowing how to foster deep relationships with others.

This article can also give you effective ways to enhance your communication skills:

How to Master Effective Communication Skills at Work and Home

3. Learn Technical (or Business) Writing

Another form of communication, writing, is a skill that can take you anywhere.

Companies communicate a lot through written memos, emails, newsletters, and other audio-visual means. But at the crux of this all is someone or some people who are tasked with translating the organization’s vision into statements anyone can understand.

To hone this skill:

Consider taking some free or paid classes online. You can accomplish this through several community colleges or online platforms like Lynda, Udemy or edX .

4. Practice Public Speaking and Presentation Skills

No matter how intelligent you are, no one will take you seriously if you’re unable to pull off a decent level of persuasion through presentation skills.

Most presentation can be done through either electronic devices or require your physical presence. Your chosen career may require you to be in front of several hundreds of people or you could be charged with developing materials for presentation.

To hone this skill:

Volunteer to lead projects that give you some responsibility for putting together presentations.

Also, try taking courses that will improve your public speaking skills if you feel lacking.

These tips on public speaking would be helpful too:

The Ultimate Public Speaking Tips to Hook and Impress Any Audience

5. Get Comfortable with Identifying Problems and Solutions

Every organization has got its problems no matter how greener the grass is on the other side.

How to hone this skill:

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Practice being resourceful.

Do you know where to find every company policy on the intranet in less than five minutes?

Think about a time you noticed some inefficiency at work and proposed a solution. Think about instances where you lent your voice to a cause which resulted in improved processes for your department.

No matter how small or inadequate you might feel, you’ve got some problem-solving skills that some organizations want.

If you look for more ways to improve your problem solving skills, take a look at this article:

6 Effective Ways to Enhance Your Problem Solving Skills

6. Recognize Your Team-Building Ability

Your ability to smoothly switch careers also depends on how well you can energize your team, especially if you’re aiming for a leadership role. Unfortunately, team-building usually isn’t something you learn on the job in most careers unless you hold a managerial position.

The good thing is that you possibly know one or two things about team-building. Think back to moments in college when you had group projects with colleagues and had to work with 3 to 4 other strangers for months. Were you able to get past your differences and disagreements to focus on the uniqueness of everyone at the table?

Making a career switch might require that you work with multidisciplinary teams whether you have a deep knowledge of what the other team does or not. I can easily think of doctors, nurses, physical therapists, and social workers working closely to achieve the goals in a patient’s care plan.

How to hone this skill:

Look for collaborative projects and team building activities that excite you and challenge yourself with new possibilities.

Try some of these tactics to keep your team motivated as well:

17 Proven Tactics for Motivating Employees and Building a Stronger Team

7. Lean into Your Leadership Skills

Although similar to the previous point, leadership skills extend far beyond building teams, managing time sheets and correcting behavior.

What I’m referring to here is your ability to develop a vision, believe in it, and inspire buy-in from everyone involved. This isn’t about knowing how to run a particular machine; it’s about how to lead a team of people with various backgrounds, experiences, and ideas of how things should be done.

How to hone this skill:

Although more complex than the rest, it all starts with an introspective look into your strengths and weaknesses. Then get a mentor or a coach who can bring out your leadership qualities so you can operate from a place of strength.

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Learn more about the effective leadership types here:

5 Types of Leadership that Help You Build a High Performance Team

8. Improve Your Analytical Skills

Are you good at taking large amount of data and interpreting them? Your skills could come in handy.

Organizations are looking for people to make sense of the data around them, explain how it affects profitability, and make projections based on it. Best of all? You don’t need to be an accountant to be analytical.

How to hone this skill:

Try taking data interpretation classes online or at a community college. Learning Microsoft Excel or Access is also a plus. If you’re ambitious enough, you could consider getting additional certifications to up the ante.

Take a look at these ways to help sharpen your analytical skills:

What Are Analytical Skills and How to Strengthen Them For Success

9. Don’t Discount Your Time Management and Prioritization Skills

How good are you when it comes to deciding how important tasks are, organizing schedules, and coordinating plans?

Should you be willing, there is a market waiting for you out there. Organizations and busy executives are always looking for talented individuals to outsource these tasks to.

How to hone this skill:

Although not everyone possesses secretarial superpowers, you can improve this skill by focusing on taking huge tasks and breaking them into smaller goals or steps in order to achieve a bigger goal.

Here, you can learn to prioritize to achieve more:

The Ultimate Guide to Prioritizing Your Work And Life

10. Embrace Your Creative and Critical Thinking Side

Although it’s often believed that creativity is for the arts and right-brained people, I believe everyone is capable of being creative. In fact, most organizations recognize creativity as a vehicle that will drive successful inventions in the future.

How to hone this skill:

Try doing something fun. As simple as this sounds, you’d be surprised to learn how much. In fact, behavioral and learning scientist, Marily Oppezzo, says taking a walk might be all you need to get your creative juices flowing.[1]

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Anyone can be creative, you just need the right way to train your brain:

What Is Creativity? We All Have It, and Need It

11. Don’t Stop Learning Tech Knowledge and Skills

Being tech-savvy is a huge plus. If you have an affinity with computers, software applications and are abreast of technological improvements, it is a transferable skill that is worth highlighting.

You don’t have to be a young college graduate with silicon valley dreams to work

How to hone this skill:

All you need is the determination and the readiness to learn. This article will give you some ideas on the types of skills to learn:

How to Improve Your Computer Skills to Get Ahead in Your Career

12. Build Networks and Relationships

You aren’t free from networking. Not at the moment. With your goal to switch to a different career, your networking skills will come in handy.

Fortunately for you, networking doesn’t have to be so hard.

How to hone this skill:

Attend conferences and job fairs. Chances are you already have people in your network you can move you closer to your dream career.

To enhance your networking skills, take these steps:

How to Network So You’ll Get Way Ahead in Your Professional Life

Final Thoughts

Although there are several people with the same qualification and degree(s) you possess, what ultimately determines hireability comes down to a myriad of things such as culture fit, how teachable you are, cultural sensitivity, inter-generational awareness, and your ability to navigate uncertainty.

You have a chance to stand out by letting your dream companies know how these soft skills make you an invaluable asset, and how saying ‘YES’ to you is a win-win for both parties.

Happy career switching!

More Resources About Career Advancement

Featured photo credit: Unsplash via unsplash.com

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