“When you assume you make an “ass” out of “u” and “me.” – The Odd Couple
We use assumptions all the time in our daily lives and they can be really useful. An assumption or guess when driving keeps us safe and alert. We can make useful assumptions about how people will behave and they can also help us solve problems. You can safely assume that the sun will rise tomorrow and that your kids are going to leave for school at the same time as yesterday.
But there are many cases where guessing at work can lead to misunderstandings and harm communication. Making assumptions is just guessing and often leads to bad decisions, errors and poor staff relations. Try real communication instead and become much more confident. Here are 8 reasons why you should never guess at work.
1. You think you know best.
You may decide that there are certain changes to be made in the office. But have you checked with the people this will affect? If you just guess that these changes are to everyone’s benefit, then you may be sadly wrong. One of the consequences is that this will cause upset and resentment. There may be big changes ahead such as downsizing, reorganization, new IT systems or just simply changing office layout. You assume that these changes are necessary and for everyone’s benefit. If, on the other hand, you decide to consult with your colleagues and ask for their feedback and opinions before making any decision, you will be on much safer ground.Advertising
2. Your assumptions are hindering progress.
You just assume that things are not going to change and you are really cynical. You know the joke about the cynic who voted against starting a Pessimist’s Club because s/he thought it would not work! Cynics are the ones who have really high expectations but will never put in the basic hard work to get anywhere near these goals. These negative assumptions are contagious.
A much better approach is to reflect on what your responsibilities are and to forget about your rights. You should be the catalyst for change and that means taking a much more positive and proactive approach instead of moaning all the time. Thinking and acting on creating a much better work environment is the way forward.
3. You make the wrong conclusions.
If you are under pressure, you may be tempted to take a few short cuts, instead of thinking things through. You may also cut corners in not checking last year’s sales trends thoroughly. Accountants sometimes fail to check figures properly and auditors are likely to find out. You make a few guesses along the way leading to a few wrong conclusions but the job is done and you have met the deadline. The only way to prevent errors which will come back to haunt you is to do all the calculations properly, investigate the facts thoroughly and keep any guesses you might have to make to an absolute minimum.
4. You pay far too much attention to office gossip.
You know the scene. There are emails flying around about which department is going to be cut and how many job losses these may involve. This is how rumours and office gossip start. If you analyze it, you realize that there are 10% of facts coupled with 90% guesswork. Another example is where one insignificant fact is linked to a management decision about firing a person. Maybe the person who was fired overrode the cash register without the supervisor being present. People wrongly assume that the employee was fired for theft! The consequences are that suspicion and time wasting reach unacceptable levels and there is very poor morale in your office.Advertising
If you are a team leader or manager, the best way to avoid all this unproductive activity is to make sure all staff are as fully informed as possible about what is happening. Be upfront about problems and practise an open and fair policy for promotion.
5. You are wrong about your colleague’s intentions.
You may wrongly interpret a colleague’s request to attend a conference instead of her. You start guessing. You are suspicious that she is setting you up for failure and you begin to mull over what may be behind this ploy. In this case, you have made a false assumption about what her real intentions are and this can damage relationships in the office.
It would be much better to ask her why she does not want to attend and what her fears are. She tells you that she is not confident about speaking in public.She feels that you are a better choice and that this is a great opportunity for you. Once this is clear, you will know for sure what she wants to do and why. It is always better to diplomatically ask about the reasons for certain behavior. We will never know the truth unless we ask.
6. You are not a great listener.
There are several consequences here. As you listen and tap and slide your smartphone screen, you start making a few guesses about the other person is trying to tell you. Not hearing a person out or giving them your full attention is a recipe for poor guesswork. Interrupting and dismissing the idea without full discussion is even worse. The solution is to ask probing questions such as why they think an idea might work. This will immediately prevent you from guessing. All too often, we do not ask enough questions and the “I just assumed” tactic can leave a lot of fallout which may be difficult to fix.Advertising
7. You neglect to find out essential information.
Let’s imagine this scenario. You are at a networking event and you are about to approach a prospective client. Unfortunately, he mutters something and leaves abruptly. Now, without finding out by asking any questions in a follow up, you begin to assume that he is not interested in your proposal or that you have done something to offend him. When you do ask, you find that he had to leave because of an urgent message from his office. But asking questions is invaluable when you have to find out if your business partner is happy with how you work together or whether a colleague is still on track for introducing you to a new contact. Failing to find out just feeds your assumptions and wild guessing.
“Assumptions are the termites of relationships.” – Henry Winkler
8. You fall into the trap of stereotyping too much.
If you knew my age, you would probably stop reading this article! Bill Gates is not exactly in the prime of his youth either. Seriously, we make all sorts of assumptions and guesses about people as soon as we meet them. We have categorized people into neat little compartments. So, men are better technicians, women are great cooks, seniors are slow and distracted, and certain minorities are not so well educated.
These assumptions when made with regard to individuals are dangerous and can be harmful. We need to get the facts and accurate information about any person before making an evaluation and later, a decision. This is of enormous importance when interviewing candidates for jobs.Advertising
“Don’t make assumptions. Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With this just one agreement, you can completely transform your life.” – Miguel Angel Ruiz
Featured photo credit: Internal communication panel/Cait Barron via flickr.com
Last Updated on January 14, 2019
The Key to Finding Job Satisfaction and Having a Successful Career
Regardless of whether you hold an entry-level administration role or regularly travel to the ends of the Earth as a hot-shot senior executive, you can still find yourself harboring an emptiness… a feeling that something is missing. A popular assumption that experiencing job satisfaction and a successful career should be underpinned by a well-rounded suite of tangible benefits, no longer holds true for many of us.
We’d never deny health care benefits, appropriate and fair remuneration, bonuses and travel perks in a job package. However, even if served to us on a silver platter, those features can only satiate us to a certain point.
You might wonder what governs entrepreneurs and start-up business owners to quit their lucrative jobs, essentially look the gift horse in the mouth and kiss such benefits goodbye! There can be an irresistible pull to mastermind a business with products and/or services that serve the greater good of community wider than that constituting their daily existence.
Even with research showing entrepreneurship to pose greater threats to their mental and physical health, this unique breed of individuals choose to go against the grain in chasing their dreams of being their own boss. Why? Why would anyone risk this type of career suicide?
Whether you’re an employee, have recently taken the leap to being a business owner or been in business for a while, the commonality is a congenital condition we all share as human beings; to feel a sense of purpose, value and contribution to our community. Despite it being harder to find this for ourselves in today’s world, these approaches will help you achieve ultimate satisfaction through the twists, turns and joyrides that are essential features of shaping a successful career.
1. Search for Opportunities That Feed Your Passion, Not Temporary Excitement
Even though well-intended, the ‘feel good now’ compass that career coaches and consultants often recommend you use to create career satisfaction can actually do you more harm than good. Excitement is transient. It doesn’t last. Passion is the compass you need.
Passion and excitement are two different things. The resounding career legacy that still draws you to turn up on the job regardless of the sunshine or storm that awaits you…that’s passion. It’s like a mental and/or emotional itch you can’t shrug off. Staying attuned to that calling will breed success for you sooner or later. Patience is key.
You’re also likely to have more than one key passion. Beware of getting caught in the notion you have to find your one true purpose. In fact, run immediately from any coach who tells you there is only one. There isn’t.
Your passion is a journey that can take multiple forms so forget thinking there is the single dream job out there that will give you satisfaction in every way you can imagine. It simply doesn’t exist.
Consider embracing different roles and projects to help you fuel your passion or fuel your pursuits in finding it. Job satisfaction and your career success will be all the more sweeter from a wider range of enriching experiences.
2. Don’t Position Job and Career Satisfaction Assessments as Pivotal Guides to Your Success
Despite their popular use for vocational guidance, assessment tools such as Gallup’s Clifton Strengths and the Myers Briggs Type Indicator have come under fire as being limited to the amount of true value and direction they can offer partakers. These and many other guidance assessment tools (e.g. VIA Character Strengths , DISC ) are self-report questionnaires that don’t have normative population data against which to compare your results.
Simply remember these tools help you develop a stronger sense of what you identify as strengths and weaknesses within yourself, not in comparison with other people. They will still add insight around what sorts of career opportunities, tasks and projects are going to light your fire, what ones are going to extinguish it and what will prod and keep the coals steadily smoldering.
3. Be Clear on Your Personal Values, Ethics and Principles and Choose Relationships That Support You Honoring Them
Teamwork, collaboration, open communication and trust are commonplace for any flourishing work environment. However, whether or not your personal values can be honored in your work can make or break your job satisfaction.
How committed do you want to be to an organization that expects an average of 10 unpaid overtime hours every week under the guise of ‘reasonable overtime’? Are you willing to accept their construing this expectation as ‘strong commitment’ at the expense of your partner and children waiting at home for you? What are your boundaries concerning when you clock on to their time and when you clock off to yours?
Being very in tune with what your personal values, principles and ethics are will bid you well in the job satisfaction stakes. Spending time to reflect on experiences and working relationships you’ve had – the good, the bad and the ugly – will help you make well-informed searches and grounded decisions that will propel your career success.
Finding and nurturing relationships with associates and colleagues who share similar values doesn’t just make your day-to-day pursuits more enjoyable. You become fortunate to work with like-minded people who will support, understand and appreciate you like a second family.
Being able to honor your personal values in your work means you will still be able to sleep at night when you have to tread where others fear to, and make extremely difficult decisions others would never ever dream of having to make as you forge success in your career.
4. Be Clear on Your Own Definition of What Having a Successful Career Means for You
It’s tempting to get caught up in the ideals and projections of success expressed by those we love, admire and respect. Underneath, we all want on some level to belong to a successful club of some sort.
With research reporting how much money we feel we need to be truly happy, many of us try to subscribe to the notion that having the car of our dreams or taking a European holiday annually will not bring us happiness. The truth, however, for many of us is these tangible rewards are congratulatory reminders of our persistent efforts to chase our career pursuits.
If those are things you aspire to, don’t let anyone steal your desire and want to feel deserving of these things, that those are some parameters by which you define your career success.
Despite consistently being the top revenue earner for two years running, you may not wish to become the sales manager. You may not wish to step out into running your own business even though you consistently excel as an employee, delighting clients and repeatedly receiving glowing testimonials.
Your definition of career success might be enjoying the predictability of a regular workplace routine. You get to leave – without feeling guilty – at the same time each day, love the people you work with and get to spend a good, uninterrupted amount of work-stress free quality time with your family. That picture is also blissful job satisfaction and complete career success.
5. Identify the Sorts of Challenges and Problems You Want to Learn to Overcome
Standard advice you might receive from a career coach might be to look for opportunities where you get to capitalize on exercising your strengths and career-related activities you enjoy.
However, to become a success at anything involves improvement. To excel at anything often involves stepping outside boundaries and comfort zones where others wouldn’t. This means dedicating focus and attention to things you’re not so good at and things you don’t like.
Here’s where working with a coach can be particularly helpful. Map out the experiences that were unsavory in your working history. Were there challenges you opted out of, projects you failed at or toxic relationships that blasted your sense of purpose and self-worth into oblivion? It’s within these experiences that you might just find the most valuable lessons and guiding lights for your trajectory to achieve greater job satisfaction.
If your natural leadership style is to be a collaborator, finding opportunities that require you to apply a more dictatorial style might be needed. Discussing a secondment or short-term project where you get to develop and test your skills can be a step further in earning contention to lead a larger project down the track.
With several of the company’s boldest personality types penciled to roll out the operation, you’ll not only develop skills that earn your right to throw your hat in the ring; those key players have an opportunity to see your competence. You can then work on building relationships with those stakeholders before you need to hit the ground running should you win the lead.
Greater job satisfaction comes with planning and choosing the lessons and opportunities you want to learn, not desperately flailing, floundering and hoping for the best.
6. Keep Reviewing Your Goal Posts and Be Amenable to Change
The word ‘career’ is indicative of a longer-term pathway of change, growth and development. The journey is dynamic.
You will accumulate new skills and let those you no longer need, become rusty. Your intrigue will be stimulated by new experiences, knowledge and people you meet. Your thinking will continue to expand, not shrink. As a result, your goalposts are likely to change.
A major part of enjoying a successful career is not just setting goals effectively, but regularly reviewing and readjusting them where necessary. However, moving the posts or the target still needs to take place by applying the same processes by which you originally created them. The strength of your emotional connection to those revised goals needs to be the same, if not stronger.
By asking yourself the following questions, you can assure your developmental and growth trajectory is still on course:
- Would working toward these goals still allow me to honor my personal values, principles and ethics at the same capacity if not greater?
- Do the activities I need to undertake to meet these goals honor my highest priorities?
- Does this feel right for me and those who are nearest and dearest to me?
- Is this aligned with my passion?
- Is chasing this goal a right step for me to take now or is this a detour or distraction which could delay my greater plan?
Each of your career goals should have different review periods. Whatever you do, stick to the review schedule you set. It will not only keep you focused but help you see your progress (or lack thereof) and allow you to timely re-chart your course before you get too far down the track. You don’t want to waste time haphazardly heading in the wrong direction.
7. Be Prepared to Let Go
It can be unfathomable to us as to why others risk leaping into the unknown when everything truly appears fine and dandy in the career realm. The company provided stability, recognition, financial success, interesting projects and the promise of a promotion…what was wrong? Why now jump sideways to run a café or train in another field altogether?
Nothing may have been wrong at all. It was all going right. It was just the end of a chapter. Perhaps the yearning for the next step is actually taking a different trajectory entirely. You may want to simply experience a different rhythm. Perhaps it’s time to pursue a different passion.
If you have leaped from employee-land to freelancing or have made the reverse-jump (or you know someone who has), you will have quickly grown a different appreciation for pros and cons each work lifestyle brings. Working for yourself can bring the greater realization of your creativity, whether or not it can be monetized to earn you a living.
When your customers are buying you or a product you designed and fashioned, there is a direct level of appreciation and gratitude that can elevate your confidence in the way you have never experienced as an employee, regardless of your rank.
Similarly, there are times where we need to recognize our business ventures were adventures, not long-term life-changing empires. There are times we need to recognize that time is what provides the clearest limitation of how long we persist for in such pursuits.
We have to recognize the absence of enough financial, mental, emotional and physical breadcrumbs that tells us we’re no longer meant to push in that direction. At least, not for the present time.
The Bottom Line
Above all, keep the momentum. As long as you remain committed to pursuing work opportunities that allow you to honor your highest priorities, the truth of who you are and what you stand for, achieving ultimate job satisfaction and a successful career will never be too far away.
More Resources to Help Advance Your Career
- How to Create Your Road Map to Success (A Step-By-Step Guide)
- How to Get Motivated and Be Happy Every Day When You Wake Up
- How to Start Over and Reboot Your Life When It Seems Too Late
- Why You Can (And You Should) Quit Your Job Because of Stress
- Signs You Need a Career Change and How to Change for Success
- Do You Want to Know the Secret to Living a Fulfilling Life?
- How to Have a Successful Career and a Fulfilling Personal Life
Featured photo credit: Csaba Balazs via unsplash.com