“When you assume you make an “ass” out of “u” and “me.” – The Odd Couple
We use assumptions all the time in our daily lives and they can be really useful. An assumption or guess when driving keeps us safe and alert. We can make useful assumptions about how people will behave and they can also help us solve problems. You can safely assume that the sun will rise tomorrow and that your kids are going to leave for school at the same time as yesterday.
But there are many cases where guessing at work can lead to misunderstandings and harm communication. Making assumptions is just guessing and often leads to bad decisions, errors and poor staff relations. Try real communication instead and become much more confident. Here are 8 reasons why you should never guess at work.
1. You think you know best.
You may decide that there are certain changes to be made in the office. But have you checked with the people this will affect? If you just guess that these changes are to everyone’s benefit, then you may be sadly wrong. One of the consequences is that this will cause upset and resentment. There may be big changes ahead such as downsizing, reorganization, new IT systems or just simply changing office layout. You assume that these changes are necessary and for everyone’s benefit. If, on the other hand, you decide to consult with your colleagues and ask for their feedback and opinions before making any decision, you will be on much safer ground.Advertising
2. Your assumptions are hindering progress.
You just assume that things are not going to change and you are really cynical. You know the joke about the cynic who voted against starting a Pessimist’s Club because s/he thought it would not work! Cynics are the ones who have really high expectations but will never put in the basic hard work to get anywhere near these goals. These negative assumptions are contagious.
A much better approach is to reflect on what your responsibilities are and to forget about your rights. You should be the catalyst for change and that means taking a much more positive and proactive approach instead of moaning all the time. Thinking and acting on creating a much better work environment is the way forward.
3. You make the wrong conclusions.
If you are under pressure, you may be tempted to take a few short cuts, instead of thinking things through. You may also cut corners in not checking last year’s sales trends thoroughly. Accountants sometimes fail to check figures properly and auditors are likely to find out. You make a few guesses along the way leading to a few wrong conclusions but the job is done and you have met the deadline. The only way to prevent errors which will come back to haunt you is to do all the calculations properly, investigate the facts thoroughly and keep any guesses you might have to make to an absolute minimum.
4. You pay far too much attention to office gossip.
You know the scene. There are emails flying around about which department is going to be cut and how many job losses these may involve. This is how rumours and office gossip start. If you analyze it, you realize that there are 10% of facts coupled with 90% guesswork. Another example is where one insignificant fact is linked to a management decision about firing a person. Maybe the person who was fired overrode the cash register without the supervisor being present. People wrongly assume that the employee was fired for theft! The consequences are that suspicion and time wasting reach unacceptable levels and there is very poor morale in your office.Advertising
If you are a team leader or manager, the best way to avoid all this unproductive activity is to make sure all staff are as fully informed as possible about what is happening. Be upfront about problems and practise an open and fair policy for promotion.
5. You are wrong about your colleague’s intentions.
You may wrongly interpret a colleague’s request to attend a conference instead of her. You start guessing. You are suspicious that she is setting you up for failure and you begin to mull over what may be behind this ploy. In this case, you have made a false assumption about what her real intentions are and this can damage relationships in the office.
It would be much better to ask her why she does not want to attend and what her fears are. She tells you that she is not confident about speaking in public.She feels that you are a better choice and that this is a great opportunity for you. Once this is clear, you will know for sure what she wants to do and why. It is always better to diplomatically ask about the reasons for certain behavior. We will never know the truth unless we ask.
6. You are not a great listener.
There are several consequences here. As you listen and tap and slide your smartphone screen, you start making a few guesses about the other person is trying to tell you. Not hearing a person out or giving them your full attention is a recipe for poor guesswork. Interrupting and dismissing the idea without full discussion is even worse. The solution is to ask probing questions such as why they think an idea might work. This will immediately prevent you from guessing. All too often, we do not ask enough questions and the “I just assumed” tactic can leave a lot of fallout which may be difficult to fix.Advertising
7. You neglect to find out essential information.
Let’s imagine this scenario. You are at a networking event and you are about to approach a prospective client. Unfortunately, he mutters something and leaves abruptly. Now, without finding out by asking any questions in a follow up, you begin to assume that he is not interested in your proposal or that you have done something to offend him. When you do ask, you find that he had to leave because of an urgent message from his office. But asking questions is invaluable when you have to find out if your business partner is happy with how you work together or whether a colleague is still on track for introducing you to a new contact. Failing to find out just feeds your assumptions and wild guessing.
“Assumptions are the termites of relationships.” – Henry Winkler
8. You fall into the trap of stereotyping too much.
If you knew my age, you would probably stop reading this article! Bill Gates is not exactly in the prime of his youth either. Seriously, we make all sorts of assumptions and guesses about people as soon as we meet them. We have categorized people into neat little compartments. So, men are better technicians, women are great cooks, seniors are slow and distracted, and certain minorities are not so well educated.
These assumptions when made with regard to individuals are dangerous and can be harmful. We need to get the facts and accurate information about any person before making an evaluation and later, a decision. This is of enormous importance when interviewing candidates for jobs.Advertising
“Don’t make assumptions. Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With this just one agreement, you can completely transform your life.” – Miguel Angel Ruiz
Featured photo credit: Internal communication panel/Cait Barron via flickr.com
Last Updated on November 5, 2018
20 Best Places to Work for a Great Career in 2018
Looking for a job? There’s no doubt to the fact you will want to work with a company that appreciates you for who you are.
Well, good news. The labor market today is one that has peened up with more opportunities for advancement and personal employee improvement. This is partly due to the fact that a lot of companies have been made to understand the value of their biggest assets: the employees.
To wit, here’s a list of companies- across a wide array of industries- that have been able to develop working environments that are healthy and accommodating to workers.
Take a look at these 20 best place to work for a great career:
1. Salesforce, San Francisco, California,
Salesforce is in the information technology business and the company ranks highest due to their commitment to learning and innovation. They are ready to try new things and everyone with a new idea is always welcome to share it at the company. The company has also been known to exhibit an exceptional approach to alignment.
Find out more about careers in Salesforce
2. Wegmans Food Markets Inc.,Rochester, New York
Based in Rochester, New York, employees have been known to enjoy a sense of purpose from working here. The company has been able to achieve an optimal level of engagement across all working tiers and they’ve been able to achieve great things together. They even do deliveries.
Find out more about careers in Wegmans
3. Ultimate Software, Weston, Florida
Employees get amazing benefits here but that’s not the only reason why this place is so awesome to work. Whenever there is a need or a death of an Ultipeep or any of other family members, the company shows love and support like no other.
Find out more about careers in Ultimate Software
4.The Boston Consulting Group, Inc., Boston, Massachusetts
Development is at the center of anything that goes on here. The business is about people and employees are the company’s biggest asset. Employees are able to challenge the status and also leave impacts on clients.
Find out more about careers in The Boston Consulting Group
5. Edward Jones, St. Louis, Missouri
Edward Jones is admired for their ability to acknowledge history without being mired down by it. The company builds on a solid foundation but there is also a level of flexibility that allows for innovation.
Find out more about careers in Edward Jones
6. Kimpton Hotels and Restaurants, San Francisco, California
Kimpton is a trendsetter in the hospitality industry. The company always strives to try something different and that perspective is welcomed there at all times. Enjoy the weekends with luxury rooms, conformable mattress, furnished and well dressed service staff. A great opportunity for job seekers.
Find out more about careers in Kimpton Hotels and Restaurants
7. Workday, Pleasanton, California
Newbies will find no issues with feeling welcome and at home here as this has always been a core culture component of the IT giant. Everyone is treated like family and this fosters a sense of oneness.
Find out more about careers in Workday
8. Genentech, South San Francisco, California
Here, employees are encouraged to be themselves. There is a feeling of care, safety, and acceptance that you get here that you can’t get at many firms. The development of an all-inclusive environment has always been foundational.
Find out more about careers in Genetech
9. Deloitte, New York, New York
Deloitte is one of the biggest professional service providers in the world, noted for their focus on constant learning, development and improvement. They invest in their employees and are concerned about their well being.
Find out more about careers in Deloitte
10. Baird, Milwaukee, Wisconsin
Baird is a financial services provide that is known for adopting a “no asshole policy’ which guides the way people relate with and respect each other, regardless of their position on the company’s hierarchy.
Find out more about careers in Baird
11. Quicken Loans, Detroit, Michigan
At Quicken Loans, the views and opinions of everyone are respected and heard. The organization is revered for the amount of investment they put in their team members and everyone looks for ways to grow and be better.
Find out more about careers in Quicken Loans
12. Capital One, Mclean, Florida
Capital One has adopted a culture that encourages employees to take risks and try new things. They foster a healthy work-life balance and associates are challenged to live better lives.
Find out more about careers in Capital One
13. Cooley LLP, Palo Alto, California
Cooley LLP is a law firm known for their ability to care about the company culture and being able to develop a working environment that is empowering and fun. Cooley is known to go for the best when it comes to their employees, regardless of the occasion.
Find out more about careers in Cooley LLP
14. Southern Ohio Medical Center, Portsmouth, Ohio
The medical center has been known for their propensity to delegate so much to their employees, thereby providing them with the ability to grow and learn on the job. In the end, you get a workplace that is all-engaging and super fun.
Find out more about careers in Southern Ohio Medical Center
15. American Express, New York, New York
American Express is a firm that celebrates wins, no matter how small. Everyone is made to share the same attitude towards service and the people they are to serve, thereby making people care about what they do.
Find out more about careers in American Express
16. Adobe Systems Inc., San Jose, California
The culture at Adobe Systems is one that encourages employees to develop their own ideas and get a strong viewpoint. As opposed to encouraging competition, work-life balance is fostered everywhere here.
Find out more about careers in Adobe Systems Inc.
17. The Cheesecake Factory Inc., Calabasas, California
The Cheesecake Factory rewards dedication and hard work. Promotions come pretty easy, and there is always space for guidance to develop your experience and skills.
Find out more about careers in The Cheesecake Factory Inc.
18. Sap America, Newtown Square, Pennsylvania
If you’re looking for a new career path, SAP might be the best bet for you. The company is adept at recognizing value and transferable skills. And you can always look for a new path while maintaining your employment.
Find out more about careers in Sap America
19. NVIDIA Corporation, Santa Clara, California
NVIDIA is known for looking after even the smallest of things. With even a “pets allowed” policy this company accepts you for who you are, and helps you to work within your personality. Advancement is also fostered, and you are able to collaborate effectively.
Find out more about careers in NVIDIA
20. KPMG LLP, New York, New York
Communication and progressive collaboration are the foundation of this company’s workforce treatment. Regardless of the level you are, someone is always at the ready to help and the company rewards extra effort with gratitude.
Find out more about careers in KPMG LLP
All in all, it’s safe to say that you will be able to find somewhere to apply your skills (whatever they are) that is all inclusive and highly accommodative. Companies today are being made to understand how much they can get when they treat their employees right and this has opened the door to an encouraging work environment for all.
Happy job hunting!
Featured photo credit: Pexels via pexels.com