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8 Reasons You Should Never Guess At Work

8 Reasons You Should Never Guess At Work

“When you assume you make an “ass” out of “u” and “me.” – The Odd Couple

We use assumptions all the time in our daily lives and they can be really useful. An assumption or guess when driving keeps us safe and alert. We can make useful assumptions about how people will behave and they can also help us solve problems. You can safely assume that the sun will rise tomorrow and that your kids are going to leave for school at the same time as yesterday.

But there are many cases where guessing at work can lead to misunderstandings and harm communication. Making assumptions is just guessing and often leads to bad decisions, errors and poor staff relations. Try real communication instead and become much more confident. Here are 8 reasons why you should never guess at work.

1. You think you know best.

You may decide that there are certain changes to be made in the office. But have you checked with the people this will affect? If you just guess that these changes are to everyone’s benefit, then you may be sadly wrong. One of the consequences is that this will cause upset and resentment. There may be big changes ahead such as downsizing, reorganization, new IT systems or just simply changing office layout. You assume that these changes are necessary and for everyone’s benefit. If, on the other hand, you decide to consult with your colleagues and ask for their feedback and opinions before making any decision, you will be on much safer ground.

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2. Your assumptions are hindering progress.

You just assume that things are not going to change and you are really cynical. You know the joke about the cynic who voted against starting a Pessimist’s Club because s/he thought it would not work! Cynics are the ones who have really high expectations but will never put in the basic hard work to get anywhere near these goals. These negative assumptions are contagious.

A much better approach is to reflect on what your responsibilities are and to forget about your rights. You should be the catalyst for change and that means taking a much more positive and proactive approach instead of moaning all the time. Thinking and acting on creating a much better work environment is the way forward.

3. You make the wrong conclusions.

If you are under pressure, you may be tempted to take a few short cuts, instead of thinking things through. You may also cut corners in not checking last year’s sales trends thoroughly. Accountants sometimes fail to check figures properly and auditors are likely to find out. You make a few guesses along the way leading to a few wrong conclusions but the job is done and you have met the deadline. The only way to prevent errors which will come back to haunt you is to do all the calculations properly, investigate the facts thoroughly and keep any guesses you might have to make to an absolute minimum.

4. You pay far too much attention to office gossip.

You know the scene. There are emails flying around about which department is going to be cut and how many job losses these may involve. This is how rumours and office gossip start. If you analyze it, you realize that there are 10% of facts coupled with 90% guesswork. Another example is where one insignificant fact is linked to a management decision about firing a person. Maybe the person who was fired overrode the cash register without the supervisor being present. People wrongly assume that the employee was fired for theft! The consequences are that suspicion and time wasting reach unacceptable levels and there is very poor morale in your office.

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If you are a team leader or manager, the best way to avoid all this unproductive activity is to make sure all staff are as fully informed as possible about what is happening. Be upfront about problems and practise an open and fair policy for promotion.

5. You are wrong about your colleague’s intentions.

You may wrongly interpret a colleague’s request to attend a conference instead of her. You start guessing. You are suspicious that she is setting you up for failure and you begin to mull over what may be behind this ploy. In this case, you have made a false assumption about what her real intentions are and this can damage relationships in the office.

It would be much better to ask her why she does not want to attend and what her fears are. She tells you that she is not confident about speaking in public.She feels that you are a better choice and that this is a great opportunity for you. Once this is clear, you will know for sure what she wants to do and why. It is always better to diplomatically ask about the reasons for certain behavior. We will never know the truth unless we ask.

6. You are not a great listener.

There are several consequences here. As you listen and tap and slide your smartphone screen, you start making a few guesses about the other person is trying to tell you. Not hearing a person out or giving them your full attention is a recipe for poor guesswork. Interrupting and dismissing the idea without full discussion is even worse. The solution is to ask probing questions such as why they think an idea might work. This will immediately prevent you from guessing. All too often, we do not ask enough questions and the “I just assumed” tactic can leave a lot of fallout which may be difficult to fix.

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7. You neglect to find out essential information.

Let’s imagine this scenario. You are at a networking event and you are about to approach a prospective client. Unfortunately, he mutters something and leaves abruptly. Now, without finding out by asking any questions in a follow up, you begin to assume that he is not interested in your proposal or that you have done something to offend him. When you do ask, you find that he had to leave because of an urgent message from his office. But asking questions is invaluable when you have to find out if your business partner is happy with how you work together or whether a colleague is still on track for introducing you to a new contact. Failing to find out just feeds your assumptions and wild guessing.

“Assumptions are the termites of relationships.” – Henry Winkler

8. You fall into the trap of stereotyping too much.

If you knew my age, you would probably stop reading this article! Bill Gates is not exactly in the prime of his youth either. Seriously, we make all sorts of assumptions and guesses about people as soon as we meet them. We have categorized people into neat little compartments. So, men are better technicians, women are great cooks, seniors are slow and distracted, and certain minorities are not so well educated.

These assumptions when made with regard to individuals are dangerous and can be harmful. We need to get the facts and accurate information about any person before making an evaluation and later, a decision. This is of enormous importance when interviewing candidates for jobs.

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“Don’t make assumptions. Find the courage to ask questions and to express what you really want. Communicate with others as clearly as you can to avoid misunderstandings, sadness and drama. With this just one agreement, you can completely transform your life.” – Miguel Angel Ruiz

Featured photo credit: Internal communication panel/Cait Barron via flickr.com

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Robert Locke

Author of Ziger the Tiger Stories, a health enthusiast specializing in relationships, life improvement and mental health.

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Last Updated on November 5, 2019

How to Use Visual Learning to Work More Effectively

How to Use Visual Learning to Work More Effectively

Knowledge is essential to become successful in life, your career and your business. Without learning new concepts and becoming proficient in our craft, we cannot excel in our chosen careers or archive knowledge to pass down to the next generation.

But content comes in various forms, and because how we learn influences how much we know, we need to talk about learning styles. This article will focus on how to utilize visual learning to boost your career or business.

The Importance of Knowing Your Learning Style

Knowing your learning style enables you to process new information to the best of your ability. Not only does it reduce your learning curve, you’re able to communicate these same concepts to others effectively.

But it all starts when you’re able to first identify the best way you learn.

As a college student, I soon figured out that taking online courses without visual aids or having an instructor in front of me led to poor retention of concepts.

Sure, I got good grades and performed excellently in my online exams. However. I discovered that I couldn’t maintain this performance level because I forgot 80 percent of the course content by the end of the semester.

There are several types of learning styles known to mankind. To give an idea of how visual learning stacks up against other learning styles, here’s a brief mention of some of the different types of learning styles we have.

The four most popular types of learning styles are:

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  • Visual learning style (what this article talks about).
  • Aural or auditory learning style (learning by listening to information presented).
  • Verbal or linguistic learning style (learning that involves speech and writing).
  • Tactile learning style (learning by touching and doing)

But for the purposes of this article, we will be focusing on using visual learning to boost your career or business.

How to Know If You’re a Visual Learner?

When it comes to boosting your career, business (or education), a visual learner is one who would most definitely choose shapes, images, symbols, or reading over auditory messages.

I’m talking about preferring to read an actual map when navigating to a new place over listening to verbal directions. I’m talking about discovering that you actually have trouble remembering what your manager said at the meeting because there were no graphs or illustrations to support the points raised.

Most people who struggle with learning probably aren’t leveraging their best learning styles. The earlier you identify how your learning style can boost your success, the less struggle you will encounter with processing new information throughout your career.

However, visual learning in particular CAN 10x your career or business whether it is your preferred learning style or not. And here’s why:

Several studies have arrived at the conclusion that the brain retains more information with the help of visual aids. In other words, images are directly processed by our long-term memory which helps us store information for longer periods of time.[1]

While some lessons can be performed orally, several concepts can only make sense if you have an image with an explanation of sequences (i.e learning about the human DNA).

Visual learning does use a different part of the brain and visual cues are processed by the part of the brain known as the occipital lobe.

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By engaging more parts of the brain during learning, you’re able to have a fuller understanding of concepts and facilitate better interaction with your immediate environment.

How to Use Visual Learning for Success

Here’re 4 ways to use visual learning to boost your career or business:

1. Bring back the to-do list. Then add shapes and colors to boost productivity.

We live in an age where computers have taken over virtually every aspect of productivity and most human functions. But written lists are making a comeback, and with an endless number of important tasks to complete, having a to-do list of tasks in order of importance can improve your productivity.

While coming up with a list is initially challenging, adding colors and shapes to written lists that you personally write and manage gives you an extra layer of assurance and boosts aids recall so that you actually get stuff done.

I have tried this technique in my work as a registered nurse and discovered that adding shapes and colors to to-do lists helps me delegate tasks, recognize where more work is needed, and makes it easy to cross off completed tasks at the end of the day.

2. Add graphs, charts and symbols to your reports.

Yes, it seems like more work cut out for you. However, graphs enable you monitor the heartbeat of your business.

Graphs and charts help you trend your finances, budget, and pretty much any data overtime. With the help of free and premium software available on the market, it has become easier to take plain data and in a matter of seconds, have relevant information displayed in different shapes and images.

As an entrepreneur, you can make predictions and allocate funds wisely when you’re able to see whether your efforts are rewarded. You can use colors and charts to delegate actions to members of your team and track performance at the same time.

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And when broken down into monthly, quarterly, bi-annual or annual goals, graphs and charts communicate what ordinary text cannot.

3. Effectively brainstorm with mind-mapping.

Mind-mapping is not new but I don’t think it’s been talked about as often as we do to-do lists.

With mind mapping, you’re organizing information accurately and drawing relationships between concepts and pieces from a whole.

Think of a mind map as a tree with several branches. For example, the tree can symbolize healthcare while each branch stands for nursing, medicine, laboratory science, and so on. When you look at nursing, you can further branch out into types of nursing; pediatric, women’s health, critical care, and so on.

It’s an interesting relationship; the more ideas you’re able to come up with for your chosen subject, the deeper you get and the stronger the association.

Mind maps really show you relationships between subjects and topics, and simplifies processes that might seem complicated at first glance. In a way, it is like a graphical representation of facts presented in a simple, visual format.

Mind mapping isn’t only limited to career professionals; business owners can benefit from mind mapping by organizing their online learning activities and breaking down complex tasks into simple actions so that you can accurately measure productivity.

4. Add video streaming to meetings.

What if you could double the productivity of your team members by video streaming your meetings or adding flash animation to your presentation at the same time?

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When you offer video as an alternative method of processing information to colleagues, there is a greater chance of retaining information because we recreate these stories into images in our minds.

For organizations that hold virtual meetings, it can also be an effective way to enhance performance during if people can see their colleagues in addition to flash animation or whatever form of video is provided during the meeting.

Is Visual Learning Better Than Other Learning Styles?

No, that is not the point. The goal here is to supplement your existing dominant learning style with visual learning so that you can experience a significant boost in how you process and use everyday information.

You might discover that understanding scientific concepts are much easier after incorporating visual learning or that you’re able to understand your organization’s value when projected on a visual screen with charts and graphs.

The overall goal is to always be learning and to continue to leverage visual learning style in your career and business.

More About Learning Styles

Featured photo credit: Unsplash via unsplash.com

Reference

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