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15 Work Etiquette Rules That Will Make You Look More Professional

15 Work Etiquette Rules That Will Make You Look More Professional

Work etiquette is key to maintaining a pleasant and effective office. All workplaces are different, but basic work etiquette is pretty universal within a country. (Of course, once you start doing business with people from other countries, you might want to brush up on their etiquette rules. For example, in China it’s considered rude if you don’t take a business card with both hands.)

So for those of you doing business in the US, here are 15 basic work etiquette tips for making your professional life enjoyable.

1. Don’t fidget in meetings

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    Tapping your foot, jiggling your leg, drumming your fingers: this is all stuff you should avoid doing. If you’re fidgeting, it makes you seem nervous or bored. Don’t send the message that you’d rather not be there.

    2. Put your phone on silent

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      Cell phones going off in the middle of a meeting? Never good. Put your phone on silent. If you find you’re still tempted to look at it, consider leaving your cell at your desk before the meeting.

      3. Eat your own food

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        This is a problem in many communal settings, from college dorms to corporate office buildings. If you didn’t bring it, or if it doesn’t have a sign that’s telling you to help yourself, leave it alone.

        4. Know what you’re going to say

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          “Um” and “Uh” have no place in the office. Whether you’re talking to a colleague or speaking to a potential client, try to keep the stammering to a minimum. Saying “um” a lot implies that you don’t really know what you’re talking about and are stalling for time.

          5. Pay at restaurants

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            If you’ve set up a lunch meeting with someone, pay for his or her meal. As the host, it’s your job to be accommodating and polite.

            6. Respect others’ space

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              Cubicles don’t make for much of a sound or smell barrier, so be mindful of those around you. Don’t eat at your desk if you can help it, and try to speak in a lower voice when on the phone.

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              7. Give a good handshake.

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                The first impression that most people get of others in work settings is through a handshake. Make sure to keep it firm and brief. This makes you seem confident without overdoing it.

                8. Offer to take out-of-towners around

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                  When people come in from another city or state for a meeting, offer to show them around town. Maybe that just means a short driving tour, or perhaps a trip to a restaurant. This makes you and your company seem more likable and friendly.

                  9. Show up on time

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                    Sometimes it’s hard to get out of bed and get going—we’ve all been there. But that doesn’t mean that it’s a valid excuse for being late to work. It won’t be the end of the world if you don’t make it on time, but don’t make it a habit. Being late makes you seem unprofessional.

                    10. Introduce yourself using your first and last names

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                      In some settings, it’s fine to just introduce yourself by your first name. But in business settings, you should always introduce yourself by your first and last names. After all, you want people to know who you are.

                      11. Don’t stray off topic

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                        When speaking to people in a work setting, try to limit yourself to work topics. This is not the time to start talking about your latest vacation, your new dog, or your family. Keep all conversations about work only. If you’re friends with your coworkers, use your lunch break to talk about non work-related topics.

                        12. Know others’ titles

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                          If you don’t know what title someone holds (i.e., Doctor), do some research and find out. It’s unprofessional to send someone an email using “Ms.” when it should be “Dr.” LinkedIn is a good place to look for this information.

                          13. Remain professional outside of work

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                            And yes, this includes the company holiday party. Even if you’re not at work, your personal life reflects on your company. Think twice before doing anything that could make you look bad at work.

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                            14. Dress appropriately

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                              If your work is business casual, that’s what you should be wearing. If something requires you to wear a three piece suit, make sure you show up wearing one. Appropriate clothing is key to maintaining professionalism.

                              15. Respect workplace boundaries

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                                It’s great if you’re friends with your boss, but don’t take it too far. Being friendly is a lot different than expecting preferential treatment. Keep it professional and try to separate your work relationships from your personal ones (even if they’re with the same person).

                                Featured photo credit: Jacob Barss-Bailey via flickr.com

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                                Maggie Heath

                                Maggie is a passionate writer who blogs about communication and lifestyle on Lifehack.

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                                Last Updated on January 21, 2020

                                How to Increase Work Productivity: 9 Ground Rules

                                How to Increase Work Productivity: 9 Ground Rules

                                We all have those days when completing our assigned tasks seems beyond reach. With the temptation of social media, mobile games, and the internet in general—not to mention the constant bustle of people in the office—it’s easy to fall prey to disruptions and distractions at work.

                                So, what can we do about it? How to be productive at work?

                                While we don’t have a foolproof system that can completely eliminate disturbances and diversions, we do have 9 ground rules that can be applied to help give your productivity levels a boost.

                                Keep reading to find out our tips on work productivity.

                                What Does It Mean to Be Productive?

                                How to be productive at work?” is the age-old question plaguing employees and employers alike around the world. Regardless of where you work and what you do, everyone is always looking for new ways to be more efficient and effective.

                                But what does being productive actually entail?

                                Completing more tasks on your list or working longer hours doesn’t necessarily mean you’re being more productive. It just means you’re more busy, and productivity shouldn’t be confused with busyness.

                                Productivity means achieving effective results in as short amount of time as possible, leaving you with more time to enjoy freely.

                                It involves working smarter, not harder. It means refining processes, speeding up workflows, and reducing the chances of interruptions.

                                Productivity is best achieved when looking at your current way of working, identifying the bottlenecks, flaws, and hindrances, and then finding ways to improve.

                                9 Ground Rules on How to Be Productive at Work

                                1. Avoid Multitasking

                                Multitasking can give the impression that more tasks can be accomplished as you’re doing multiple things at once. However, the opposite is true.

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                                Research has shown that attempting to do several things at the same time takes a toll on productivity and that shifting between tasks can cost up to 40 percent of someone’s time.[1] That’s because your focus and concentration is constantly hindered due to having to switch between tasks.

                                If you have a lot of tasks on your plate, determine your priorities and allocate enough time for each task. That way you can work on what’s urgent first and have enough time to complete the rest of your tasks.

                                2. Turn off Notifications

                                According to a Gallup poll, more than 50 percent of US smartphone owners admit to checking their phones a few times an hour.[2]

                                Switching off your phone—or at least your notifications—during work hours is a good way to prevent you from checking your phone all the time.

                                The same applies to your computer. If you have the privilege of accessing social media on your work desktop, switch off the notifications on there.

                                Another good tip is to logout from your social media accounts. Therefore when you feel the urge to check it, you might be swayed because your page isn’t so easily accessible.

                                3. Manage Interruptions

                                There are certain disruptions in the office that are unavoidable such as your manager requesting a quick meeting or your colleague asking for assistance. In order to deal with this, your best approach is to know how to handle interruptions like a pro.

                                Be proactive and inform the people around you of your need to focus. Turn your status on as “busy/unavailable” on your work chat app.

                                If you’re on a deadline, let your colleagues know that you need to concentrate and would really appreciate not being interrupted for the moment, or even work from home if that’s a feasible option for you.

                                By anticipating and having a plan in place to manage them, this will minimize your chances of being affected by interruptions.

                                4. Eat the Frog

                                Mark Twain once famously said that:

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                                “if it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first.”

                                What this basically means is that you should get your biggest, most urgent task out of the way first.

                                We all have that big, important task that we don’t want to do but know we have to do because it holds the biggest consequence if we don’t complete it.

                                Eat the frog is a productivity technique that encourages you to do your most important, most undesirable task first. Completing this particular task before anything else will give you a huge sense of accomplishment. It will set the ball rolling for the rest of the day and motivate you to eagerly complete your other tasks.

                                5. Cut Down on Meetings

                                Meetings can use up a lot of time, which is time that can be used to do something useful.

                                You have to wait for everyone to arrive, then after the pleasantries are out of the way, you can finally get stuck into it. And sometimes, it may take a whole hour to iron out one single issue.

                                The alternative? Don’t arrange a meeting at all. You’ll be surprised at how many things can be resolved through an email or a quick phone call.

                                But that doesn’t mean you should eliminate meetings altogether. There are certain circumstances where face-to-face discussions and negotiations are still necessary. Just make sure you weigh up the options prior.

                                If it’s just information sharing, you’re probably better off sending an email; but if brainstorming or in-depth discussion is required, then an in-person meeting would be best.

                                6. Utilize Tools

                                Having the right tools to work with is crucial as you’re only really as good as the resources you have at your disposal. Not only will you be able to complete tasks as efficiently as possible, but they can streamline processes. Said processes are essential to a business as they manage tasks, keep employees connected, and hold important data.

                                If you’re the manager or business owner, ensure your team has the right tools in place.

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                                And if you’re an employee and think the tools you currently have to work with aren’t quite up to par, let your manager know. A good team leader understands the significance of having the right tools and how it can impact employee productivity.

                                Some examples of tools that could be used:

                                Communication
                                • Slack for team chat and collaboration.
                                • Samepage for video conference software.
                                • Zendesk for customer service engagement.
                                Task Management
                                • Zenkit for task and project collaboration.
                                • Wunderlist for listing your to-do’s.
                                • Wekan for an open source option.
                                Database Management
                                Time Tracking
                                • Clockify for a free tracker.
                                • TMetric for workspace integrations.
                                • TimeCamp for attendance and productivity monitoring.

                                You can also take a look at these Top 10 Productivity Tools to Help You Achieve 10x More in Less Time.

                                7. Declutter and Organize

                                Having a disorganized and cluttered workspace can limit your ability to focus. According to researchers, physical clutter can negatively impact your ability to concentrate and take in information.[3] Which is why keeping your work environment well ordered and clutter-free is important.

                                Ensure you have your own system of organization so you know what to do when the paperwork starts to pile up.

                                Being organized will also ensure that you know where to find the appropriate stationery, tools, or documents when you need it. A US study reveals that the average worker can waste up to one week a year looking for misplaced items.[4]

                                Here’s a useful guide to help you declutter and organize: How to Declutter Your Life and Reduce Stress (The Ultimate Guide)

                                8. Take Breaks

                                Taking regular breaks is essential for maintaining productivity at work. Working in front of a computer can lead to a sedentary lifestyle which can place you at a higher risk of heart disease, diabetes, and obesity. Even a 30 second microbreak can increase your productivity levels up to 30 percent.

                                As well as your physical health, breaks are also crucial for your mental and emotional wellbeing. That’s because your brain is like a muscle, the more it works without a break, the easier it is for it to get worn out.

                                Ensuring you actually take your breaks can prevent you from suffering from decision fatigue. It can also help boost creativity.

                                Take a look at this article and learn why you should start scheduling time for breaks: The Importance of Scheduling Downtime

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                                9. Drink Water

                                Although we know we should, it’s easy to forget to drink enough water during the working day.

                                Many of us turn to tea or coffee for the caffeine hit to keep us going. However, like taking breaks, drinking water is essential for maintaining productivity levels at work. It’s simple and effective.

                                Not drinking enough water can lead to dehydration and also headaches, tiredness, and weight gain.

                                A good tip to avoid dehydration is to keep a water bottle at your desk as it can serve as a reminder to constantly drink water.

                                If you find the taste of water a little bland, add some fruit such as cucumber or lemon to give it a better taste.

                                You can also get more ideas on how to drink more water here: How to Drink More Water (and Why You Should)

                                The Bottom Line

                                The preceding 9 ground rules on work productivity aren’t the be-all, end-all. You and the company you work for may have other tips on how productivity is best increased and maintained.

                                After all, it’s something that can be perceived differently depending on the exact job and work environment.

                                In saying that, however, the 9 ground rules serve as a good foundation for anyone finding themselves succumbing to disruption and distraction, and are looking for ways to overcome them.

                                A good tip to keep in mind is that change doesn’t happen overnight. Start small and be consistent. If you slip up, just dust yourself off and try again.

                                Developing habits happens gradually, so as long as you keep up with it, you’ll soon start to notice the changes you’ve been making and eventually enjoy the fruits of your labor.

                                More About Boosting Productivity

                                Featured photo credit: Cathryn Lavery via unsplash.com

                                Reference

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