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15 Things Introverts Don’t Do At Work That Makes Them Excel

15 Things Introverts Don’t Do At Work That Makes Them Excel

Raise your hand if you’re an introvert.

Introverts are everywhere (one out of every two or three people you know). And they are like icebergs. What you see on the surface is only a small percentage of their entire selves. It’s just that they don’t usually help people to see the rest of them or the strengths they bring to the work environment.

If you work with an introverted person, you’re going to have to look for the substance underneath to fully appreciate introverts have incredibly valuable input at work. Keep in mind that introversion seems to increase with intelligence so that more than 75% of people with an IQ above 160 are introverted.

Here are fifteen things introverts don’t do at work that gives them a marked edge to excel in the workplace.

1. They don’t speak before they think.

While most extroverts will interrupt you when you are trying to say something because they can’t wait for their turn to speak, introverts will take their time before opening their mouth, quietly listening and reflecting in their head instead of thinking out loud.

Joe McHugh, vice president of executive services for the Edina, Minnesota, office of Right Management Consultants explains: “Colleagues and bosses need to realize that introverts often don’t know what they think immediately, and that they need time to think things through before coming to a conclusion.” It’s critical, Joe stresses, that you “circle back to introverts after they’ve had some time to consider things.”

2. They don’t encourage endless small talk.

This is especially true when it comes to engaging with a raging extrovert because, let’s be honest, office small talk is a drain. It will put any introvert out of her element. Unlike extroverts who are energized by such interactions, introverts are exhausted and or bored by them. Introverts prefer much deeper conversations, ideally about philosophical ideas.

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Sophia Dembling, author of The Introvert’s Way: Living a Quiet Life in a Noisy World, explains that it ultimately comes down to how a person receives (or doesn’t receive) energy from his or her surroundings.

3. They don’t crave attention or the limelight.

The thing with introverts is that popularity contests aren’t their thing. They do their best work on their own and don’t really like attention. This is in stark contrast with what extroverts generally like. Extroverts tend to engage in boisterous, attention-seeking behaviors and demonstrate great enthusiasm and assertiveness in a bid to gain external recognition and or reward.

It’s no wonder introverts are often overlooked for leadership roles, even though they make the most thoughtful leaders when selected.

4. They don’t sit all day at their desk, cursing the world and shunning daylight.

Just because introverts like to be alone and don’t like small talk or being in the limelight doesn’t mean they are disheveled, anti-social misfits or loners. They don’t sit all day at their desk cursing the world and shunning daylight. Introverts sit quietly incubating new ideas and executing plans for success.

They create brilliant works of art, launch start-ups, and lead major corporations. They are happy to bring you along with them, just as long as you don’t insist on introducing a noisy crowd into their world.

5. They don’t patronize those they lead or supervise.

The reason introverts do so well in leadership positions is because they thrive by listening carefully, even to suggestions from below. It is second nature for introverted bosses to listen, appreciate and validate great ideas, and highly unlikely for them to treat those they lead condescendingly. Take Doug Conant, an introvert and former CEO of Campbell’s Soup, for example. Doug has been celebrated for writing more than 30,000 personalized thank you notes to his employees. It’s hard to imagine an extrovert doing that.

6. They generally don’t evoke negative emotions in others.

Studies suggest that extroverts feel more positive emotions than introverts due in part to the former’s larger networks. However, it turns out, extroverts don’t always cause other people to feel those same positive emotions. In fact, studies of work groups show that extroverts actually have slightly more difficult relationships with teammates and elicit more negative emotions in others compared to introverts. Many extroverts, consequently, often start out with higher status but lose it over time.

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7. They don’t mind networking as extroverts when necessary.

Many introverts are friendly and sociable. They are just as comfortable networking as extroverts because their low-key demeanor is far removed from being shy. As author Susan Cain reiterated in her 2012 TED Talk titled The Power of Introverts, “Shyness is about fear of social judgment. Introversion is more about how do you respond to stimulation, including social stimulation.”

So there are many shy extroverts, who are hesitant and self-conscious when dealing with new people, but love going to rock concerts. And there are also many sociable introverts who will easily strike up a conversation with people at parties until it’s time to retire to their quieter, more laid-back and preferred environments.

8. They don’t stay silent on topics they’re passionate about.

The prevailing stereotype in many workplaces is that extroverts are charismatic and not shy of speaking, while introverts are shy and never speak up. The truth, however, is that introverts won’t speak unless they have something important to say and or are deeply passionate about a topic.

“Speaking is not an act of extroversion,” observes Malcolm Gladwell, an introverted writer who spends a lot of time on stage. “It has nothing to do with extroversion. It’s a performance, and many performers are hugely introverted.”

Jennifer B. Kahnweiler, Ph.D, a certified speaking professional, concurs: “At least half of people who speak for a living are introverted in nature,” she says. “They succeed on stage – just not in the chit-chat afterwards.”

9. They don’t act rashly.

Introverts have an attitude of observance, reflection and caution. They don’t act rashly.

Instead, they pause before action and are characteristically sure and steady.

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This pause, often mistaken for hesitation, gives them time to study and analyze situations so that the actions taken make the most sense in the long run. In contrast, extroverts tend to be more spontaneous and respond immediately, adapting as necessary after engagement. Acting in haste is not necessarily bad, but it is often dangerous.

10. They don’t support superficial office politics and gossip.

There are a many shallow people in our workplaces. These people knowingly or unknowingly prefer to keep things light and superficial. If you are not careful, you can easily get swept away by their endless chitchat, politics and gossip.

Fortunately for introverts, they naturally don’t enjoy small talk or empty chitchat that has no real substance, and that doesn’t go beyond the surface. Introverts just won’t give gossip the time of day, and discussing other people’s business with everyone truly isn’t in their DNA.

11. They don’t feel bored working long hours.

Introverts have an impressive ability to focus deeply on one activity. They actually enjoy (and thrive) working long hours by themselves in environments that are quiet and peaceful.

By contrast, extroverts dread being alone for extended periods of time and easily get bored doing one thing for too long. That being said, introverts are distracted and sometimes overwhelmed by crowds in loud, open office spaces.

12. They don’t mind taking on solo projects.

While extroverts love working in groups or teams and dread solo projects, introverts work well on one-to-one relationships and are naturally drawn to more creative, detail-oriented solo careers that allows them to “dive in” with few interruptions.

The latter’s ability to focus deeply on a subject and work long hours by themselves make them perfectly suited for certain professions, such as researchers, behind-the-scenes tech workers, in-the-field natural scientists and writers.

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13. They don’t appreciate interruptions when working.

Introverts don’t like being interrupted until work is finished because it causes them to abandon focus or thought on the current project. Besides, most interruption by friends requires a certain level of small talk that introverts avoid.

Introverts will actually screen phone calls and let calls go to voicemail so they can return them later when they have the time and energy to dedicate to the conversation. On the other hand, many extroverts secretly enjoy being interrupted occasionally by colleagues and friends after working on one thing for an extended period of time because it breaks the silence and dispels boredom.

14. They don’t miss deadlines easily.

That’s because they are good at processing information and planning ahead. “As long as goals and deadlines are understood, there’s no need to hover over their shoulders and micromanage,” he says.  “You’ll get the most out of an introverted employee by giving them clear expectations and a lot of space.”

15. They don’t hate people or colleagues.

Just because introverts are self-reflective and dislike being interrupted at work doesn’t mean they hate people.

Far from it; they just tend to do their best work on their own, prefer a few good friends over many acquaintances, and need to be given air time as they typically will not demand it.

Once you give them that and understand they are more reserved, you can establish a deep and fulfilling personal and professional relationship with them. And you want to be friends with introverts because, in a word, they are hard-wired for excellence in whatever field of specialty they choose at work.

More by this author

David K. William

David is a publisher and entrepreneur who tries to help professionals grow their business and careers, and gives advice for entrepreneurs.

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Published on August 4, 2020

36 Important Resume Skills (For All Types of Jobs)

36 Important Resume Skills (For All Types of Jobs)

Most jobs require specialized skills. At the same time, there are a lot of resume skills that apply across the board.

If you’re on the hunt for a new job, give your resume a refresh. Employers want to know: Can you communicate effectively? Are you easy to get along with? Can you manage your time effectively?

Remember, you may not get a second look. Use your resume to make a great first impression.

Holistic ability is what employers want to see when hiring. These resume skills can make you a top pick regardless of what role you’re applying for.

Communication

Being properly understood is critical. On any team, you must be able to relay and interpret messages with speed and precision. How you describe yourself, the concision of your phrasings, and the layout of your resume are great ways to showcase these skills.

1. Writing

Whether it’s emails or official documents, writing skills are essential for candidates in any industry. Clear, concise phrasings minimize misunderstandings and save the recipient time. This is probably one of the most important resume skills.

2. Verbal Communication

Speaking clearly and eloquently is one of the first things a hiring manager will note in an interview. Communicating over the phone is commonplace in business. Outline this skill on your resume, and they’ll invite you in to listen for themselves. This is easily one of the most important resume skills in most industries.

3. Presentation

Sales pitches and company meetings may include presentations, which require special communication skills. Being able to spearhead and properly carry out a presentation shows organization and resolve.

4. Multilingualism

Knowing more than one language can open doors for you and the business you represent.[1] Being able to speak another language allows your company to serve a whole new demographic.

5. Reading Comprehension

At any job, employee handbooks, company newsletters, and emails will come your way. Being able to decipher them quickly and effectively is an important resume skill. This goes hand in hand with having excellent writing skills.

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Tech Savvy

Technology is evolving rapidly, especially in the business world. Be sure to mention the technologies you’re familiar with on your resume, even if you don’t expect to use them daily.

6. Social Media

Almost everyone has some form of social media these days. Companies use platforms like LinkedIn and Facebook to reach new audiences, provide customer service, and build brand loyalty.

7. Operating Systems

Can you use a Mac? What about a PC? Most jobs today require the use of a computer. Prior experience navigating common operating systems will help you acclimate much more quickly. This has become an important resume skill ever since the start of the information age.

8. Microsoft Office

Of all the software in the world, Microsoft’s Office suite might be the most popular. Word, Excel, Powerpoint, and Outlook are widely used in the business world. Having this as part of your resume skills is very helpful especially in certain industries.

9. Job-Specific Programs

Did you get the hang of HubSpot in your last role? Is Slack something you’ve mastered? Be sure to mention them on your list of resume skills. These demonstrate that you can pick up new tools quickly.

Interpersonal Skills

Despite the rise in technology, businesses are run by people. Working with and for people means you need to be able to handle yourself with poise in different social settings. Highlight roles and situations on your resume that involved tricky conversations.

10. Customer Service

No company can succeed without its customers. Being able to treat customers with respect and attention is an absolute must for any applicant. Specific industries regard this as the most important resume skill their prospective employees should have.

11. Active Listening

Listening is an underrated skill, especially for leaders.[2] If you can’t listen to other people, you’ll struggle to work as part of a team.

12. Sense of Humor

You might wonder why having a sense of humor is a part of your resume skills. Humor is important for building rapport, but getting it right in the workplace can be tough. Everyone loves someone who is entertaining and can lighten the mood. On the other hand, people are turned off by immaturity and inappropriate jokes.

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13. Conflict Resolution

A customer stomps up to your desk and starts yelling about a problem he or she is having – how do you handle this situation? The right approach is to work to resolve the situation, not to escalate or avoid it.

Teamwork

One of the best parts of any job is the bonds you build with your co-workers. Fostering healthy relationships can make the workspace more enjoyable for everyone.

14. Collaboration

Whatever your line of work, chances are good that you’ll be working with others. Being able to collaborate effectively with them is critical if the whole team is to hit its goals. You can use various apps and tools available to help you collaborate with your team.

15. Leadership

Even if the title of the job you’re applying to isn’t “manager” or “executive,” there will still be moments when it’s your turn to lead. Prove that you’re up to the challenge, and you’ll be looked at as a long-term asset. Listing this as one of your resume skills is certainly an eye-catcher for most.

16. Reliability

Work isn’t always easy or fun. You have to be willing to pull your weight, even when times are hard. Otherwise, your co-workers won’t feel as if they can count on you. Reliability is important in maintaining the cohesion of a team. You should let people know that they can rely on you.

17. Transparency

To work as a team, members must be willing to share information with each other. Are you willing to own up to your mistakes, share your challenges, and accept consequences like an adult? Let them know that you’re transparent and reliable.

Personal Traits

Your resume is about selling yourself, not just your education and work history. The good news is, your “soft” skills are a great opportunity to differentiate yourself. Use bullets beneath your past experiences to prove you have them.

18. Adaptability

In any role, you’ll need to adjust to new procedures, rules, and work environments. Remember, these are always subject to change. Being able to adapt ensures every transition goes smoothly.

19. Proactivity

An autonomous employee can get work done without being instructed every step of the way. Orientation is one thing; taking on challenges of your own accord is another. Being proactive is an essential resume skill, especially if you’re eyeing for managerial roles in the future.

20. Problem-Solving

When problems arise, can you come up with appropriate solutions? Being able to address your own problems makes your manager’s life easier and minimizes micro-management. Problem-solving is an important yet often overlooked resume skill.

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21. Creativity

Can you think outside of the box? Even roles that aren’t “creative,” strictly speaking, require creative thinking. Creativity also helps in your ability to solve problems.

22. Organization

Staying organized makes you more efficient and reduces the risk of mistakes. Organization skills make life easier not just for you, but also for other members of your team. This makes it an important skill to put in your list of resume skills.

23. Work Ethic

Every company wants hard workers on its team. You’re applying for employment after all, not a place to lounge around. Putting this on your list of resume skills is just as important as actually exhibiting it in the workplace once you’re hired.

24. Stress Management

How well do you work under stress? If you’ll be required to meet tight deadlines, you’ll have to prove you can handle the heat.

25. Attention Management

Whether you’re developing a partnership or writing a blog post, attention to detail makes all the difference. People who sweat the details do better work and tend to spot problems before they arise. Use Maura Thomas’s 4 Quadrants of Attention Management as a guide to managing attention.[3]

26. Time Management

Time is money. The better you are at using company time, the more valuable you’ll be. Show that you can make every second count. Managing your time also means being punctual. No employer wants to deal with a team member who’s constantly tardy. This is commonly included in most people’s resume skills, but not everyone lives up to it.

27. Patience

Things won’t always go your way. Can you calmly work through tough situations? If not, you’ll struggle with everything from sales to customer service to engineering.

28. Gratitude

When things do go your way, are you gracious? Simply being grateful can help you build real relationships.[4] This also helps foster a better team atmosphere.

29. Learning

Employers want to invest in people who are looking to grow. Whether you love to take online courses, read, or experiment with hobbies, make sure you show you’re willing to try new things.

30. Physical Capability

Many job postings have the classic line, “must be able to lift X amount of pounds” or “must be able to stand for X hours per day.” Play up past positions that required you to do physical labor.

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31. Research

How easily can you dig up new details about a concept? Research skills are critical for marketing, business analysis, writing, account management, and more.

32. Money Handling

Being able to count bills quickly and accurately is important at any company with a brick-and-mortar storefront. Integrity and honesty are key when you’re running the cash register or reconciling bank statements.

Commitment

To employers, every new hire represents an investment. Are you worth investing in? Prove it. Employers need to see signs of commitment before they bring you on board.

33. Longevity

Hiring managers love to see long tenures on your resume. This suggests that you’re in it for the long haul, not just passing through for a quick buck.

34. Fidelity

For an employer-employee relationship to work, there has to be trust. Employers tend to find out when someone is hiding side gig or sharing information they shouldn’t be. References from past employers can prove that you’re loyal to companies that hire you.

35. Obedience

You won’t agree with every choice your employer makes. With that said, you have to respect your role as an employee. Obedience is about doing what your leader decides is best, even if you have a different perspective.

36. Flexibility

Life is full of surprises. A month into your new job, your role could change entirely. Flexible people can roll with the punches.

Final Words

Perform a self-audit: Which of these skills will your potential employer want to see? Add them to your resume strategically, and you’ll be that much closer to your dream job.

Tips on How to Create a Great Resume

Featured photo credit: Van Tay Media via unsplash.com

Reference

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