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15 Things Introverts Don’t Do At Work That Makes Them Excel

15 Things Introverts Don’t Do At Work That Makes Them Excel
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Raise your hand if you’re an introvert.

Introverts are everywhere (one out of every two or three people you know). And they are like icebergs. What you see on the surface is only a small percentage of their entire selves. It’s just that they don’t usually help people to see the rest of them or the strengths they bring to the work environment.

If you work with an introverted person, you’re going to have to look for the substance underneath to fully appreciate introverts have incredibly valuable input at work. Keep in mind that introversion seems to increase with intelligence so that more than 75% of people with an IQ above 160 are introverted.

Here are fifteen things introverts don’t do at work that gives them a marked edge to excel in the workplace.

1. They don’t speak before they think.

While most extroverts will interrupt you when you are trying to say something because they can’t wait for their turn to speak, introverts will take their time before opening their mouth, quietly listening and reflecting in their head instead of thinking out loud.

Joe McHugh, vice president of executive services for the Edina, Minnesota, office of Right Management Consultants explains: “Colleagues and bosses need to realize that introverts often don’t know what they think immediately, and that they need time to think things through before coming to a conclusion.” It’s critical, Joe stresses, that you “circle back to introverts after they’ve had some time to consider things.”

2. They don’t encourage endless small talk.

This is especially true when it comes to engaging with a raging extrovert because, let’s be honest, office small talk is a drain. It will put any introvert out of her element. Unlike extroverts who are energized by such interactions, introverts are exhausted and or bored by them. Introverts prefer much deeper conversations, ideally about philosophical ideas.

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Sophia Dembling, author of The Introvert’s Way: Living a Quiet Life in a Noisy World, explains that it ultimately comes down to how a person receives (or doesn’t receive) energy from his or her surroundings.

3. They don’t crave attention or the limelight.

The thing with introverts is that popularity contests aren’t their thing. They do their best work on their own and don’t really like attention. This is in stark contrast with what extroverts generally like. Extroverts tend to engage in boisterous, attention-seeking behaviors and demonstrate great enthusiasm and assertiveness in a bid to gain external recognition and or reward.

It’s no wonder introverts are often overlooked for leadership roles, even though they make the most thoughtful leaders when selected.

4. They don’t sit all day at their desk, cursing the world and shunning daylight.

Just because introverts like to be alone and don’t like small talk or being in the limelight doesn’t mean they are disheveled, anti-social misfits or loners. They don’t sit all day at their desk cursing the world and shunning daylight. Introverts sit quietly incubating new ideas and executing plans for success.

They create brilliant works of art, launch start-ups, and lead major corporations. They are happy to bring you along with them, just as long as you don’t insist on introducing a noisy crowd into their world.

5. They don’t patronize those they lead or supervise.

The reason introverts do so well in leadership positions is because they thrive by listening carefully, even to suggestions from below. It is second nature for introverted bosses to listen, appreciate and validate great ideas, and highly unlikely for them to treat those they lead condescendingly. Take Doug Conant, an introvert and former CEO of Campbell’s Soup, for example. Doug has been celebrated for writing more than 30,000 personalized thank you notes to his employees. It’s hard to imagine an extrovert doing that.

6. They generally don’t evoke negative emotions in others.

Studies suggest that extroverts feel more positive emotions than introverts due in part to the former’s larger networks. However, it turns out, extroverts don’t always cause other people to feel those same positive emotions. In fact, studies of work groups show that extroverts actually have slightly more difficult relationships with teammates and elicit more negative emotions in others compared to introverts. Many extroverts, consequently, often start out with higher status but lose it over time.

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7. They don’t mind networking as extroverts when necessary.

Many introverts are friendly and sociable. They are just as comfortable networking as extroverts because their low-key demeanor is far removed from being shy. As author Susan Cain reiterated in her 2012 TED Talk titled The Power of Introverts, “Shyness is about fear of social judgment. Introversion is more about how do you respond to stimulation, including social stimulation.”

So there are many shy extroverts, who are hesitant and self-conscious when dealing with new people, but love going to rock concerts. And there are also many sociable introverts who will easily strike up a conversation with people at parties until it’s time to retire to their quieter, more laid-back and preferred environments.

8. They don’t stay silent on topics they’re passionate about.

The prevailing stereotype in many workplaces is that extroverts are charismatic and not shy of speaking, while introverts are shy and never speak up. The truth, however, is that introverts won’t speak unless they have something important to say and or are deeply passionate about a topic.

“Speaking is not an act of extroversion,” observes Malcolm Gladwell, an introverted writer who spends a lot of time on stage. “It has nothing to do with extroversion. It’s a performance, and many performers are hugely introverted.”

Jennifer B. Kahnweiler, Ph.D, a certified speaking professional, concurs: “At least half of people who speak for a living are introverted in nature,” she says. “They succeed on stage – just not in the chit-chat afterwards.”

9. They don’t act rashly.

Introverts have an attitude of observance, reflection and caution. They don’t act rashly.

Instead, they pause before action and are characteristically sure and steady.

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This pause, often mistaken for hesitation, gives them time to study and analyze situations so that the actions taken make the most sense in the long run. In contrast, extroverts tend to be more spontaneous and respond immediately, adapting as necessary after engagement. Acting in haste is not necessarily bad, but it is often dangerous.

10. They don’t support superficial office politics and gossip.

There are a many shallow people in our workplaces. These people knowingly or unknowingly prefer to keep things light and superficial. If you are not careful, you can easily get swept away by their endless chitchat, politics and gossip.

Fortunately for introverts, they naturally don’t enjoy small talk or empty chitchat that has no real substance, and that doesn’t go beyond the surface. Introverts just won’t give gossip the time of day, and discussing other people’s business with everyone truly isn’t in their DNA.

11. They don’t feel bored working long hours.

Introverts have an impressive ability to focus deeply on one activity. They actually enjoy (and thrive) working long hours by themselves in environments that are quiet and peaceful.

By contrast, extroverts dread being alone for extended periods of time and easily get bored doing one thing for too long. That being said, introverts are distracted and sometimes overwhelmed by crowds in loud, open office spaces.

12. They don’t mind taking on solo projects.

While extroverts love working in groups or teams and dread solo projects, introverts work well on one-to-one relationships and are naturally drawn to more creative, detail-oriented solo careers that allows them to “dive in” with few interruptions.

The latter’s ability to focus deeply on a subject and work long hours by themselves make them perfectly suited for certain professions, such as researchers, behind-the-scenes tech workers, in-the-field natural scientists and writers.

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13. They don’t appreciate interruptions when working.

Introverts don’t like being interrupted until work is finished because it causes them to abandon focus or thought on the current project. Besides, most interruption by friends requires a certain level of small talk that introverts avoid.

Introverts will actually screen phone calls and let calls go to voicemail so they can return them later when they have the time and energy to dedicate to the conversation. On the other hand, many extroverts secretly enjoy being interrupted occasionally by colleagues and friends after working on one thing for an extended period of time because it breaks the silence and dispels boredom.

14. They don’t miss deadlines easily.

That’s because they are good at processing information and planning ahead. “As long as goals and deadlines are understood, there’s no need to hover over their shoulders and micromanage,” he says.  “You’ll get the most out of an introverted employee by giving them clear expectations and a lot of space.”

15. They don’t hate people or colleagues.

Just because introverts are self-reflective and dislike being interrupted at work doesn’t mean they hate people.

Far from it; they just tend to do their best work on their own, prefer a few good friends over many acquaintances, and need to be given air time as they typically will not demand it.

Once you give them that and understand they are more reserved, you can establish a deep and fulfilling personal and professional relationship with them. And you want to be friends with introverts because, in a word, they are hard-wired for excellence in whatever field of specialty they choose at work.

More by this author

David K. William

David is a publisher and entrepreneur who tries to help professionals grow their business and careers, and gives advice for entrepreneurs.

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Published on July 27, 2021

15 Smart Video Conferencing Etiquette Tips to Follow

15 Smart Video Conferencing Etiquette Tips to Follow
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During the pandemic, video conferencing replaced in-person meetings and has now become the standard option for business meetings. Over the past 17 months, most workers have gotten past the video conferencing learning curve with Zoom or Microsoft Teams (or their platform of choice).

But just as with in-person meetings, attention can wax and wane. Some say we’re just not used to staring at ourselves so much on the screen. Instead of fixating on that, try employing smart video conferencing etiquette, or you may risk indiscretions that will flag you as a slacker.

Put the Pro in Professional

After more than a year of fine-tuning, here are the new rules of video conferencing etiquette.

1. Mute Your Mobile and Other Devices

The first video conference etiquette you need to know is muting your other devices. Just as in the pre-COVID days, someone’s obnoxious ring tone blaring Taylor Swift’s newest single in the middle of a meeting is also an annoyance if it happens during a Zoom meeting and so is the inevitable fumbling to turn off the sound. Even the apologies to the group get tiresome.

Also, when notifications are activated on the computer that you’re using for the meeting, the incoming message takes over the audio and you’ll miss out on snippets of the conversation. Be sure to eliminate this possible faux pas.

2. Dress the Part

While working from home, you may have fallen into the habit of slipping on your comfiest T-shirt each day. Hey, no judgments! But before you log on to your video conference, try to make an effort with your appearance.

Depending on your company culture and the importance of your meeting, consider dressing the part of the professional whom you wish to project. It will help you feel more self-assured, and others will likely take you more seriously.

For women, wear light make-up, put on earrings, and make sure your blouse is crisply pressed. For men, show up freshly shaved. Wearing a crisp collared shirt in a solid color will usually suffice.

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Pro Tip: Stay away from wearing white or black, unless those colors look great on you. Consider wearing light blue or brown instead.

3. Stage Your Workspace

Have you noticed the backdrops of experts interviewed on news shows? Bookshelves and photographs are carefully curated, and no busy-patterned furniture or artwork is in sight.

Take note of what appears behind you when you choose the location of your video conferences. Piles of junk mail on the table or stacks of folded laundry on the couch will convey more about your personal life than you care to share. Make sure you remove clutter from the camera’s eye, and present a tidy, orderly workspace to your colleagues, coworkers, and bosses.

4. Put Some Thought Into Lighting and Perspective

Be aware that in a video conference, your computer camera can actually make you look up to ten pounds heavier depending on where you sit. But you can easily drop those added pounds by moving back from the screen to diminish the wide-angle distortion.

Frame your head on the screen by tilting the screen up or down. Also, it’s best to not place yourself in front of a window or bright light, which makes you appear in shadow. Instead, face the light source, moving it (or yourself) until you have a flattering amount of illumination. You can also purchase some small spotlights that allow you to add light as needed.

Pro Tip: If your lights add too much redness to your skin, consider counter-balancing with a green filter.

Remember That Half of Life Is Showing Up

5. Arrive on Time

In the old days of in-person meetings, it was nearly impossible to slip in late into a meeting unnoticed. In today’s video conferences, logging in late still shows poor form. Instead, strive to arrive five minutes early and get yourself settled.

Once the meeting is underway, the host may be less attentive about late arrivals waiting to be let in. Diverting the host’s attention away from the meeting with a tardy entry request is the ultimate giveaway that you didn’t honor the schedule. If you don’t want a black mark against you, log in on time.

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6. Turn on Your Video

Few people like to see their face on the screen, but buck up and turn on your camera in video conferences. In most cases, it’s better to be a face on a screen than a name in a blank square. Your statements will be more memorable when other meeting attendees can see you.

If you need to turn off the video, either because of a poor connection, some commotion in the room, or a need for a quick break, give a short explanation via the chat feature. Then, go back on video as soon as you’re able.

Pro Tip: Keep your explanation for your departure pithy. “Sorry! Doorbell rang. Back in five” says it all. Be sure to honor what you say in chat and really do return in five minutes.

7. Plan Ahead Before Sharing Your Screen

Don’t be one of those people who makes everyone else wait as you click through folders in search of a document. That’s just poor video conferencing etiquette. If you know you’ll need to share a document or video on your screen, prepare by pulling it out of its folder and onto your desktop. Also, clean up the files and folders on your desktop to reduce clutter and facilitate easy access. Close other programs like chat, calendar notifications, and email. Disable pop-up notifications to ensure there’ll be no unforeseen distractions.

Be sure to remind the host before the meeting that you’ll need them to activate the screen-sharing function. Show courtesy once you’re finished by hitting “stop share” to return to the screen with participants.

Attend to the Pesky Details

8. Make Sure That Meetings Remain Right-Sized

With the easy accessibility of video conferencing, it can be tempting to extend the meeting invitation beyond the core group and include everyone peripherally involved in a project. But just as with in-person meetings, the more people involved, the more unwieldy the meeting becomes.

Use good judgment when asking others to sit through a video conference so that you don’t needlessly take up others’ time and so that participants can be fully engaged.

9. Remember to “Unmute” Before You Speak

Most of us are likely able to count on one hand the number of video conferences when someone didn’t have to be reminded, “You’re on mute!” Forgetting to unmute before speaking has become one of the most common missteps in video conferencing.[1]

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Show everyone your impeccable video-conferencing poise by managing your mute feature with flawless control.

10. Stay on Point to Keep the Meeting Length in Check

As with in-person meetings, an agenda with assigned time limits for discussions remains necessary to keep a meeting focused. Data shows, however, that video conferencing can actually reduce meeting time.[2] Reasons include the elimination of commuting time and the ability to screen share and annotate to keep everyone on task.

Additionally, side conversations are virtually impossible with video conferencing now that you can no longer have back-and-forth exchanges with the person beside you.

Pro Tip: If you’re running the meeting, let attendees know in advance the protocol for the chat feature. Is it okay for them to “chat among themselves” or not? (See point 11, as well.)

Talking Has a Time and a Place

11. Chat Appropriately

Just like side conversations or texting in an in-person meeting, the use of the chat feature during a video conference can be disrespectful unless it’s directed to all participants. Hence, it’s good video conferencing etiquette to mind your use of the chat.

At the start of the meeting, you may want to ask the host if it’s alright for participants to use the chat feature. This allows them to disable it if they choose. Used appropriately, it can be a helpful tool to clarify or amplify an earlier point once the conversation has moved on or to let the group know that you need to sign off early (and why).

12. Use the “Raise Hand” Feature to Avoid Interruptions

The slight lag in many video conferences can result in speaking over another person if you attempt to jump into a conversation. To avoid this awkward interruption, indicate when you have something to add to the discussion with the raise-your-hand feature that signals the host you would like to speak. This effective meeting management device makes video conferencing run more smoothly, especially with a large group, but it must be activated and monitored by the host.

Pro Tip: For meetings of six to ten people, sometimes the old-fashioned raising of your physical hand may be the best option. But it’s up to the meeting host. Ask them what they would prefer, and follow that.

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13. Don’t Record the Session or Take Photos Without Prior Permission

In this case, not sharing is caring. The “sharing culture” made popular through social media has little place in video conferencing. Before recording a meeting or capturing a screenshot of the participants, always ask for consent in advance from the full roster of attendees. Knowing that a video conference will be photographed or recorded could have a bearing on what others are willing to discuss.

Manage Yourself

14. Minimize Distractions

While de-activating audio and video features can keep distractions from affecting the other participants, you will need to manage noise and disruptions on your end to give your full attention to the meeting.

Move out of high-traffic zones in your home, keep your door closed, and ask family members to be considerate.

15. Save Snacking for Later

Save snacking for later—or earlier. Eating while on video conference is a no-no. Munching in front of the group while close to the camera—as you are when video conferencing—subjects the participants to an up-close and (too) personal view of your food consumption process.

However, it’s perfectly fine to sip quietly from a glass of water or cup of coffee or tea. If the meeting threatens to last for more than two hours, you may want to ask the host in advance to schedule a five-minute break at the halfway point.

Final Thoughts

Even though bosses are now beginning to ask workers to spend some of their workdays on-site, up to 80 percent will permit employees to work remotely at least part of the time, which means more video conferencing in your future.[3] Mastering these video conferencing etiquette tips will help you dial in—as well as dial back—your participation and demonstrate your unwavering level of engagement to the team.

Featured photo credit: Chris Montgomery via unsplash.com

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