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12 Ways to Identify a High-Maintenance Employee

12 Ways to Identify a High-Maintenance Employee

Whether you are manager or an individual contributor, you know who the High Maintenance (HM) employees are in the organization. Yet they still exist, and in many organizations, they seem to multiply. These highly skilled individuals know how to work the system and are difficult to remove from the organization. The individual’s behavior or performance is just on the cusp of being unacceptable, or he or she has a skill that carries an offsetting value. You will not be favored by your colleagues if you appear to be too demanding or difficult. You may not have enough self-awareness to realize that you may be one of these high-maintenance employees.

Here are some telltale signs that you, or your colleagues, are high-maintenance employees. Start by calculating your own HM index by asking, “Compared with others in my organization I: 1= never do this, 2= sometimes do this, 3= usually do this, 4= often do this, 5= always do this”.

1. Complain

You spend more time grumbling than contributing. Everything is wrong according to you, and you do little to find solutions. If it does not favor you, then you complain endlessly about it. You either are the problem or are extra fuel for the fire to keep the problem burning. Tip: Keep negativity to a minimum. If you have to vent, do so outside the office.

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2. Shirk Ownership  

The problems always seem to be others’ problems and not yours. You don’t believe that you can do anything wrong, and even when a problem arises in the office, you don’t want to take part in resolving it. You leave the rest of your colleagues or management to handle it and work it out. Tip: Look for one problem to solve as your opportunity to shine by owning a solution.

3. You are Avoided  

People make it a point to avoid you or even exclude you from events or discussions. Of course, nobody wants to be around someone who is clueless, selfish and/or difficult. Hence, you will find yourself out of the loop. Tip: Look for these signs to help you address your self-evaluation of the trouble you might be in or heading toward.

4. Involve Human Resources

HR cringes when your name is mentioned. The truth is that the burden of the problems you cause are starting to outweigh your value. The time you suck up from your management and/or the HR department for insignificant issues is restricting them from doing their job. Sometimes there may be even regret ever hiring you. Tip: Try everything possible to work out problems at the lowest level possible without escalation.

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5. Job Hunt

You spend more time looking for another job than doing your own job. This is not surprising as you consider that nothing is good enough where you currently are. You feel that another job could be what you need. The problem is that if you are not searching on company time, then you are thinking about it and reducing your focus on what you are being paid to do. Tip: Look closer at the opportunities you have, or can create, within your workplace to keep your job interesting.

6. Avoid Accountability

You may take responsibility to do the work, but taking ownership of the results is only accepted when it is successful. Tip: When you are clearly wrong or unsuccessful, accept that it’s your fault, provide a solution, and fix it or apologize.

7. Limit Growth

You refuse to grow and learn to raise your level of contribution. Organizations look for employees that continually add value and have potential. Tip: Show that you are future-focused, and you are investing to build your personal value.

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8. Minimize Contribution

You believe providing support to other’s success is a burden. You are self-centered and often are looking for the easy way out. Tip: Realize that you gain power and support when you contribute to the successes of others, if not immediately, then in the long run.

9. Avoid Being a Team Player

You yearn for individual praise and appreciation over the team recognition. Somehow, you feel threatened if you are not singled out for the work that you have done. Tip: Follow President Harry Truman’s practice and belief, “It is amazing what you can accomplish if you do not care who gets the credit.”

10. Create Problems

You don’t leave your personal life and issues outside of the office. It could be the reason why your work performance is suffering and you lack focus. You find yourself playing more of the blame game than the solution game. Tip: Start with the assumption that you are the problem and you need to fix the issues outside of work, so that you can perform inside of work.

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11. Deliver Inferior Work

Your work is always below par compared to others. You get by with the bare minimum and deliver just enough to give hope to your boss that there will be more, but it never comes. Tip: Get clear expectations for your work and either deliver it well, or negotiate with your boss for what is possible before the deadline that meets the expected quality.

12. Make Mistakes

Your boss is forced to do damage control with others due to your deficiencies. You keep making mistakes that could hurt the organization simply because you refuse to learn and grow or accept accountability. Hoping it will get better in the future or just not caring are not good strategies for success. Tip: Accept constructive criticism and demonstrate small incremental improvements to show your ability to change.

How did you score on the HM index? A maximum score is 60 points, and a minimum score is 12 points. Self-awareness is the first step to removing yourself from the HM list. This approach makes life better for you, your managers, and your co-workers. You can start by working on one or more of the elements that have the highest scores for the 12 signs.

Don’t feel overwhelmed; the first part of any journey starts with a single step. Also, don’t feel alone; recruit others to help and be part of your success. The work they do with you may even help raise their own self-awareness of changes they can implement for themselves. If you know a HM employee, ask them to complete this self-assessment and confidentially share your own observations with them as well. Collectively we can all improve ourselves and grow the organization. You can do this; all of your colleagues’ work lives can be improved by your effort.

Featured photo credit: Photo By Marc Lombardi via dropbox.com

More by this author

Dr. Kevin Gazzara

Senior partner at Magna Leadership Solutions

The 10 Leadership Lessons We Can all Learn from Giraffes The 6 Best Practices to Kill Employee Motivation and Engagement 7 Critical Statements Every Manager Should Avoid To Be More Respectable 12 Ways to Identify a High-Maintenance Employee 8 Deadly Traps that Cause Our Failures to Accomplish Everyday Work

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Last Updated on April 6, 2020

How to Make a Career Change at 50 for Great Opportunities

How to Make a Career Change at 50 for Great Opportunities

Turning 50 is a milestone in anyone’s life, after all you are half way to 100! But seriously, turning 50 is often a time in life when people can sit back and take a look at where they’ve been and contemplate what the future holds.

Can you change careers at 50? It’s not uncommon for people in their 50’s to consider a career change, after all if you’ve spent 20 to 30 years in a career, chances are that some of the bloom is off the rose.

Often, when we are starting out in our 20’s, we choose a career path based on factors that are no longer relevant to us in our 50’s. Things like our parents’ expectations, a fast paced exciting lifestyle or the lure of making a lot of money can all be motivating factors in our 20’s.

But in our 50’s, those have given way to other priorities. Things like the desire to spend more time with family and friends, a slower paced less stressful lifestyle, the need to care for a sick spouse or elderly parents can all contribute to wanting a career change in your 50’s.

Just like any big life changing event, changing careers is scary. The good news is that just like most things we are scared of, the fear is mostly in our own head.

Understanding how to go about a career change at 50 and what you can expect should help reduce the anxiety and fear of the unknown.

What are Your Goals for a Career Change?

As in any endeavor, having properly defined goals will help you to determine the best path to take.

What are you looking for in a new career? Choosing a slower less stressful position that gives you more time with family and friends may sound ideal, but you’ll often find that you’re giving up some income and job satisfaction in the process.

Conversely, if your goal is to quit a job that is sucking the life from your soul to pursue a lifelong passion. You might be trading quality time with family and friends for job satisfaction.

Neither decision is wrong or bad, you just need to be aware of the potential pitfalls of any decision you make.

Types of Career Changes at 50+

There are four main types of career changes that people make in their 50’s. Each type has it’s unique set of challenges and will very in the degree of preparation required to make the change.

Industry Career Change

In this career change, a person remains in the same field but switches industries.

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With an industry change, a person takes their set of skills and applies them to an industry that they have no previous experience in.

An example would be a salesperson in the oil and gas industry becoming a salesperson for a media (advertising) company. They are taking their skill set (selling) and applying it to a different industry (media).

This type of career change is best accomplished by doing a lot of homework on the industry you want to get into as well as networking within the industry.

Functional Career Change

A functional career change would be a change of careers within the same industry.

For example, an accountant at a pharmaceutical company who changes careers to become a human resources manager. It may or may not be with the same company, but they remain within the pharmaceutical industry. In this case, they are leaving one set of skills behind (accounting) to develop a new set (human resource) within the same industry.

In a functional career change, new or additional training as well as certifications may be required in order to make the switch. If you are considering a functional career change, you can start by getting any training or certifications needed either online, through trade associations or at your local community college.

Double Career Change

This is the most challenging career change of all. A person doing a double career change is switching both a career and an industry.

An example of a double change would be an airline pilot quitting to pursue their dream of producing rock music. In that case, they are leaving both the aviation industry and a specific skill set (piloting) for a completely unrelated industry and career.

When considering a double career change, start preparing by getting any needed training or certifications first. Then you can get your foot in the door by taking an apprenticeship or part time job.

With a double change, it’s not uncommon to have to start out at the bottom as you are asking an employer to take a chance on someone without any experience or work history in the industry.

Entrepreneurial Career Change

Probably one of the most common career changes made by people in their 50’s is the entrepreneurial career change.

After 20 to 30 years of working for “Corporate America”, a lot of people become disillusioned with the monotony, politics and inefficiency of the corporate world. Many of us dream of having our own business and being our own boss.

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By this time in our life, we have saved some money and the financial pressures we had with young children have passed; so it’s a perfect time to spread our entrepreneurial wings.

Entrepreneurial career changes can be within the same industry and using your existing knowledge and contacts to start a similar business competing within the same industry. Or it can be completely unrelated to your former industry and based on personal interests, passions or hobbies.

A good example would be someone who played golf as a hobby starting an affiliate marketing website selling golf clubs. If you are considering an entrepreneurial career change, there are a lot of very good free resources available on the internet. Just be sure to do your homework.

Practical Tips on Making a Career Change at 50+

So you’ve decided to take the plunge and make a career switch in your 50’s. No matter what your reasons or what type of a career change you are embarking on, here are some helpful hints to make the transition easier:

1. Deal with the Fear

As stated earlier, any big life change comes with both fear and anxiety. Things never seem to go as smoothly as planned, you will always have bumps and roadblocks along the way. By recognizing this and even planning for it, you are less likely to let these issues derail your progress.

If you find yourself becoming discouraged by all of the stumbling blocks, there are always resources to help. Contacting a career coach is a good place to start, they can help you with an overall strategy for your career change as well as the interview and hiring process, resume writing / updating and more. Just Google “Career Coach” for your options.

I also recommend using the services of a professional counselor or therapist to help deal with the stress and anxiety of this major life event.

It’s always good to have an unbiased third party to help you work through the problems that inevitably arise.

2. Know Your “Why”

It’s important that you have a clear understanding of the “why” you are making this career change. Is it to have more free time, reduce stress, follow a passion or be your own boss?

Having a clear understanding of you personal “why” will influence every decision in this process. Knowing your “why” and keeping it in mind also serves as a motivator to help you reach your goals.

3. Be Realistic

Take an inventory of both your strengths and weaknesses. Are your organizational skills less than stellar? Then, becoming a wedding planner is probably not a good idea.

This is an area where having honest outside input can be really helpful. Most of us are not very good at accurately assessing our abilities. It’s a universal human trait to exaggerate our abilities while diminishing our weaknesses.

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Requesting honest feedback from friends and co-workers is a good place to start, but this is another area where a career coach can come in handy.

4. Consider an Ad-Vocation

Sometimes, making a career change all at once is just too big of a change. Issues like a severely reduced income, geography and lack of benefits can all be impediments to your career change. In those cases, you may want to start your new career as an ad-vocation.

An ad-vocation is a second or ad-on vocation in addition to your primary vocation. Things like a part-time job, consulting or even a side business can all be ad-vocations.

The benefit of having an ad-vocation is being able to build experience a reputation and contacts in the new field while maintaining all the benefits of your current job.

5. Update Your Skills

Whether it means acquiring new certifications or going back to school to get your cosmetology licence, having the right training is the foundation for a successful career change.

The great thing about changing careers now is that almost any training or certifications needed can be free or at very little cost online. Check with trade associations, industry websites and discussion groups for any requirements you may need.

Learn How to Cultivate Continuous Learning to Stay Competitive.

6. Start Re-Branding Yourself Now

Use the internet and social media to change the way you present yourself online.

Changing your LinkedIn profile is a good way to show prospective employers that you are serious about a career change.

Joining Facebook groups, trade associations and discussion boards as well as attending conventions is a great way to start building a network while you learn.

Here’re some Personal Branding Basics You Need to Know for Career Success.

7. Overhaul Your Resume

Most of us have heard the advice to update our resume every six months, and most of us promptly ignore that advice and only update our resume when we need it.

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When making a career change, updating is not enough; this calls for a complete overhaul of your resume. Chances are that your current resume was designed around your old career which may or may not apply to your new goals.

Crafting a new resume emphasizing your strengths for the new position your looking for is key. There are many places that will help you craft a resume online and it is a service included with most career coaching services.

8. Know Your Timeline

There are a lot of factors when it comes to how long it will take to make the career change.

Industry and Functional career changes tend to be the easiest to do and therefore can be accomplished in the shortest period of time. While the Double Career Change and the Entrepreneurial Career Change both require more effort and thus time.

There are also personal factors involved in the time it will take to switch careers.

Generally speaking the more you are willing to be flexible with both compensation and geography, the shorter time it will take to make the switch.

Final Thoughts

Changing careers at anytime can be stressful, but for those of us who are 50 or above, it can seem to be an overwhelming task fraught with pitfalls and self doubt.

Prospective employers know the benefits that come with more mature employees. Things like a wealth of experience, a proven work history and deeper understanding of corporate culture are all things that older workers bring to the table.

And while the younger generation may possess better computer or technical skills than us, if you’re willing to learn, there are a ton of free or nearly free resources available to you.

Deciding on a career change at 50 is a great way to experience life on your own terms.

More Tips for Career Change

Featured photo credit: rawpixel via unsplash.com

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