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12 Ways to Identify a High-Maintenance Employee

12 Ways to Identify a High-Maintenance Employee

Whether you are manager or an individual contributor, you know who the High Maintenance (HM) employees are in the organization. Yet they still exist, and in many organizations, they seem to multiply. These highly skilled individuals know how to work the system and are difficult to remove from the organization. The individual’s behavior or performance is just on the cusp of being unacceptable, or he or she has a skill that carries an offsetting value. You will not be favored by your colleagues if you appear to be too demanding or difficult. You may not have enough self-awareness to realize that you may be one of these high-maintenance employees.

Here are some telltale signs that you, or your colleagues, are high-maintenance employees. Start by calculating your own HM index by asking, “Compared with others in my organization I: 1= never do this, 2= sometimes do this, 3= usually do this, 4= often do this, 5= always do this”.

1. Complain

You spend more time grumbling than contributing. Everything is wrong according to you, and you do little to find solutions. If it does not favor you, then you complain endlessly about it. You either are the problem or are extra fuel for the fire to keep the problem burning. Tip: Keep negativity to a minimum. If you have to vent, do so outside the office.

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2. Shirk Ownership  

The problems always seem to be others’ problems and not yours. You don’t believe that you can do anything wrong, and even when a problem arises in the office, you don’t want to take part in resolving it. You leave the rest of your colleagues or management to handle it and work it out. Tip: Look for one problem to solve as your opportunity to shine by owning a solution.

3. You are Avoided  

People make it a point to avoid you or even exclude you from events or discussions. Of course, nobody wants to be around someone who is clueless, selfish and/or difficult. Hence, you will find yourself out of the loop. Tip: Look for these signs to help you address your self-evaluation of the trouble you might be in or heading toward.

4. Involve Human Resources

HR cringes when your name is mentioned. The truth is that the burden of the problems you cause are starting to outweigh your value. The time you suck up from your management and/or the HR department for insignificant issues is restricting them from doing their job. Sometimes there may be even regret ever hiring you. Tip: Try everything possible to work out problems at the lowest level possible without escalation.

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5. Job Hunt

You spend more time looking for another job than doing your own job. This is not surprising as you consider that nothing is good enough where you currently are. You feel that another job could be what you need. The problem is that if you are not searching on company time, then you are thinking about it and reducing your focus on what you are being paid to do. Tip: Look closer at the opportunities you have, or can create, within your workplace to keep your job interesting.

6. Avoid Accountability

You may take responsibility to do the work, but taking ownership of the results is only accepted when it is successful. Tip: When you are clearly wrong or unsuccessful, accept that it’s your fault, provide a solution, and fix it or apologize.

7. Limit Growth

You refuse to grow and learn to raise your level of contribution. Organizations look for employees that continually add value and have potential. Tip: Show that you are future-focused, and you are investing to build your personal value.

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8. Minimize Contribution

You believe providing support to other’s success is a burden. You are self-centered and often are looking for the easy way out. Tip: Realize that you gain power and support when you contribute to the successes of others, if not immediately, then in the long run.

9. Avoid Being a Team Player

You yearn for individual praise and appreciation over the team recognition. Somehow, you feel threatened if you are not singled out for the work that you have done. Tip: Follow President Harry Truman’s practice and belief, “It is amazing what you can accomplish if you do not care who gets the credit.”

10. Create Problems

You don’t leave your personal life and issues outside of the office. It could be the reason why your work performance is suffering and you lack focus. You find yourself playing more of the blame game than the solution game. Tip: Start with the assumption that you are the problem and you need to fix the issues outside of work, so that you can perform inside of work.

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11. Deliver Inferior Work

Your work is always below par compared to others. You get by with the bare minimum and deliver just enough to give hope to your boss that there will be more, but it never comes. Tip: Get clear expectations for your work and either deliver it well, or negotiate with your boss for what is possible before the deadline that meets the expected quality.

12. Make Mistakes

Your boss is forced to do damage control with others due to your deficiencies. You keep making mistakes that could hurt the organization simply because you refuse to learn and grow or accept accountability. Hoping it will get better in the future or just not caring are not good strategies for success. Tip: Accept constructive criticism and demonstrate small incremental improvements to show your ability to change.

How did you score on the HM index? A maximum score is 60 points, and a minimum score is 12 points. Self-awareness is the first step to removing yourself from the HM list. This approach makes life better for you, your managers, and your co-workers. You can start by working on one or more of the elements that have the highest scores for the 12 signs.

Don’t feel overwhelmed; the first part of any journey starts with a single step. Also, don’t feel alone; recruit others to help and be part of your success. The work they do with you may even help raise their own self-awareness of changes they can implement for themselves. If you know a HM employee, ask them to complete this self-assessment and confidentially share your own observations with them as well. Collectively we can all improve ourselves and grow the organization. You can do this; all of your colleagues’ work lives can be improved by your effort.

Featured photo credit: Photo By Marc Lombardi via dropbox.com

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Dr. Kevin Gazzara

Senior partner at Magna Leadership Solutions

The 10 Leadership Lessons We Can all Learn from Giraffes The 6 Best Practices to Kill Employee Motivation and Engagement 7 Critical Statements Every Manager Should Avoid To Be More Respectable 12 Ways to Identify a High-Maintenance Employee 8 Deadly Traps that Cause Our Failures to Accomplish Everyday Work

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Last Updated on July 2, 2020

13 Common Life Problems And How To Fix Them

13 Common Life Problems And How To Fix Them

In life, we encounter problems as we breathe. But it doesn’t get to us until we feel a major impact, and that’s when it becomes a source of concern, hurt, or sorrow.

Life problems, depending on their magnitude, can be clogs in the wheel of progress, and we may not be able to attain our full potential if we don’t learn to place our problems in the proper perspectives as suggested in Robert Schuller’s Tough Times Never Last.

In this article, I have identified some common areas where you will most likely face problems as you make progress towards reaching your full life potential. I have also suggested practical approaches in handling, managing, and solving such problems.

1. Financial Crisis

We live in an uncertain world and a financial crisis may come at different stages of life. While you should always anticipate and prepare for a financial crisis, it may still catch you off guard or the magnitude may be far more than any preparation you have made over the years.

It could be that you lost your job or a major investment, got slammed with a lawsuit that threatens your savings, or have your livelihood be affected by a major disaster. So what do you do when you are in a financial mess?

Solution

To overcome a financial crisis, you will have to come to terms with the crisis. Acknowledge and accept the situation and begin recovery by setting your financial priorities right.

The next thing to do is to identify the cause of the crisis. If it’s due to a job loss, then your effort should be directed at getting a new job. If it is having multiple debts, look for ways to consolidate your debt so that your monthly debt repayment can be consolidated into one instead of being burdened with multiple payments.

You can also sell some of your assets to raise money to save the situation, or look for a better job if you are earning less at your current job. Don’t hesitate to ask for help from family and friends if you need to.

2. Health Crisis

Another major problem that might come up in your life is a health crisis. This is not far-fetched because our body systems work round-the-clock, even when we are sleeping. As a result of this, and if you don’t maintain routine health habits, health deterioration might begin to set in. Things might even get serious if you don’t attend to it early.

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Solution

When you are facing a major health crisis, the first thing to do is to consider lifestyle changes. This includes cutting down on junks, eating healthy diets, exercising, breathing fresh air, taking some sun, etc.

Apart from the lifestyle changes, you have to seek quality medical help and make sure you get different opinions about the state of your health so you can get the best affordable care.

3. Relationship, Marriage, and Family

There may not be anything as sweet as love and family life, but it can also be the source of pain for some. Human imperfections in a relationship can cause a major crisis in life. This has been a stumbling block to many on their path to fulfillment.

Solution

The best thing to do is to prevent relationship problems from happening, but if they do happen, you need to face reality and begin to take steps towards addressing them. Do your best to keep the lines of communication open as this can help in strengthening your struggling relationship. Talk about the challenges with your partner and look for common grounds.

You can also arrange to see a counselor together or read books that address the specific challenges you are facing. The worst thing you can do is to end a relationship and that’s only when you have exhausted all other options.

4. Workplace

The workplace is supposed to be a place where we dutifully render the services for which we’ve been hired.

However, it is not impossible to face animosity at work—dealing with toxic people who would rather not see any good in what you do. It might be caused by differences in background, attitudes, and unhealthy competition that can result in personal conflicts. This can create undue stress and reduce productivity.

Solution

Be as professional as possible when dealing with toxic people. Be kind and show understanding, and try to avoid personal confrontation.

You can even try to reach out to the persons and invite them over for a coffee and get to understand their worldview. This can help you to connect with them at their level so that you can avoid unnecessary stress for yourself.

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5. Career Pressure

In your quest to become more successful, you will likely encounter work-related pressure. Such can come when trying to stabilize your career or climb the career ladder. It can also come as a result of overworking and having no life. Career pressure is one of the most common life problems.

Sometimes, it may be that the promotion you are working hard to get is not coming or positions you are qualified for are being offered to others. The pressure can get more intense when you find that most of your colleagues are moving ahead of you.

Solution

Check to find if you have personal or attitudinal problems. Some attitudinal problems can put you at a disadvantaged end. It may be poor communication, poor personal grooming, or poor relationship and networking skills. If it is any of these problems, then work on improving yourself in those areas.

You can also observe your colleagues who are succeeding and take note of what they are doing differently.

6. Unfair Treatment

We are in a world where some people often think they have some privileges over others and may want to exercise this thinking and treat others unfairly. If you find yourself in an environment where you are being oppressed or treated badly because of your race, gender, or current status, this can make you feel really bad and can also affect your psyche and productivity.

Solution

There is the temptation to decry your treatment, defend yourself, and demand a change immediately, but you should really wait for the right opportunity to do that.

When the time is right, reach out directly to the person or authority involved, and make it private. Meanwhile, you should be factual about the instances of your unfair treatments. Don’t just say it that you are being treated badly; give several undeniable instances.

Once you’ve made your grievances known politely, keep being you. If things don’t change, you can cocoon yourself in that environment. If you have an option to leave, you can do so as well.

7. Emptiness and Boredom

When you are in a rut, everything becomes normal, dull, unproductive, and yet difficult to change. This can lead to feelings of emptiness and boredom. This may not seem like a serious life problem, but it can have a great impact on your life.

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Solution

To overcome boredom and emptiness, break out of your routines, and deliberately create a new experience for yourself. If you can’t leave your job to find a new one, start doing other things that reflect your true passion. Sometimes, the things that give us the needed drive in life are not our day jobs.

8. Confusion

Confusion is described as a change in mental status in which a person is not able to think with their usual level of clarity.[1]. It is inherent in forgetfulness and lack of concentration.

It can be caused by different things including medical and environmental factors. It can also be due to the experience of a loss, a heartbreak, or abuse.

Solution

Don’t allow the situation to deteriorate into something more serious. Try to snap out of whatever experiences you have had that is causing confusion. Seek medical help if necessary or talk to a psychologist.

9. Friendship Problems

We need friends in our lives to rob minds and hang out together and even help us when we run into trouble. But many people have found themselves in serious trouble as a result of the company of friends they keep. They’ve experienced jealousy, backstabbing, and betrayal of trust. Some friends have even used the information freely provided in times of friendship to betray trust.

Solution

Don’t open up on everything to friends. Keep some information only to yourself. If you notice that a friend is working against you, confront them with the truth. Limit your interaction with them or get rid of such toxic friends completely.

10. Haunting Past

We all have pasts, and we might have done some crazy stuff in the past before we begin to live a more civilized and decent life. But sometimes, the past comes back haunting. It’s even worse when life problems of the past haunt you back and become problems of the present.

It may be that what you have done is now striking your conscience, keeping you awake at night. Or someone who knows about it is trying to use it against you, and it is standing in the way of your progress.

Solution

Be true to yourself and forgive yourself. If it is an issue with another person, you can reach out to the person to settle with them. If it is a secret that is now being leaked out, own up to it, take responsibility, and move on.

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11. Safety and Security

You may find yourself in an environment where there have been unexplained murder, gun violence, police brutality, insurgencies, and other life-threatening situations. This can make you feel like you might be the next victim. What should you do in this situation?

Solution

Ensure that you watch where you go and keep your home secure. You can also get involved in a neighborhood community watch to collectively find solutions to the threat. If the situation persists, you can move to a more secure location.

12. Failure

Failure can bring disappointment and can also slow the pace of progress. But failure is also part of life, and we have to learn to deal with it. But what do you do when an experience of failure weighs you down?

Solution

You can read a book or biography to get inspired by other people’s success stories.

13. Grief

No one loves to grief but we can’t totally shield ourselves from it. The loss of a loved one is painful and, if not properly handled, can lead to an emotional breakdown.

Solution

Take your time to express emotions. You can also pen an emotional tribute to the individual. Writing can help us bring out the feelings that cannot be expressed otherwise, and it helps us breathe a sigh of relief.

You can also cope with your grief by helping them to realize some of their unfulfilled dreams or do something in their honor. Lastly, while you think about your loss, you will still have to move on, accepting the fact that life is transient.

The Bottom Line

Problems are what make life worth living. They help us adapt to become tougher as we adapt to different situations. Always remember that whatever problem you are facing has a solution or, at least, a manageable approach.

Therefore, never allow your challenges to stop you from fulfilling your true potentials in life.

More Tips to Help You Get Unstuck

Featured photo credit: Danka & Peter via unsplash.com

Reference

[1] Medicinet: Confusion: Symptoms & Signs

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